Unfortunately, I had an unpleasant fraudulent experience that occurred during a product purchased from my employee. After a few hours of the completed purchase via phone payment, a store manager/staff (Ramon) contacted me, which he made multiple indictments that the purchased products were not paid for $25.06. Regardless, of multiple explanations that the purchased items have been cleared from my financial institution. He contended that the payment was not processed, which was insulting to my long-term business transactions with Dunn Edwards. Therefore, I took the time out of my busy schedule from multiple construction projects, which Ive traveled over 50 minutes to pay an additional $25.06. A the time, Ramon stated, my account will be fully reimburse if I have two (2) withdrawal from my financial institution account. The next day, the purchased withdrawal occurred twice from my financial institution. Therefore, Ive returned to the store, which another staff/manager assist me & provided a store credit only. Unfortunately, he couldnt reimbursed my account since I didnt have the invoice. However, I shared that the previous staff/manager (Ramon) was rude & made false accusations of not making any payments for the products, which I’ve requested for an apology. Almost 2 weeks after the initial false accusations, the store staff/manager has not contacted me to apologize for their disruptive accusations. Please see the attached store credit card only below, which they did not provide a refund to my financial institution. At this point, I have no desire to purchase any additional products from their store.

Great Customer Service. GOOD SANITATION measures. Love the quality of tinted colors. Used color matching.

Great store and excellent customer service.

A well run store and the workers there seem to enjoy it there. Jim the manager helped me the two times I came in. He guided me on the different types of paint there are and gave me advice.

For being a paint store, they really dont have much knowledge of their products and what uses they have. Went there 3 separate times in 3 hours to get the right product. I was told the first time that this one product would work as per their recommendation, didnt work. Came back again and told them, sent me another can of some other primer that didnt work, came back the 3rd time and chose my own to use, finally worked. Like your recommendations for cans even said NOT FOR USE on what I was doing. If you are selling a product, know what your selling and if its the correct product for the job.

Large selection of quality paint. Fast and courteous customer service.

Ashley helped us match colors like an expert.

Nice store. Staff was helpful and was able to pickup my paint very early the next day even after dropping it off close to closing.

Isabelle is great with helping choose colors and coordinate them. Very professional and helpful.

Very good staff, helpful and knowledgeable

Great selection of colors and good sales staff.

Very helpful associates

Every time the employees are nice and ready to help nice I love it and is close to my house

Great service and quality paint products

Perfect helpful folks great selection, loved the professional service

Nice people, always great service

Perfect Paint match

Great store great staff

Bad customer service from RomanMake fill you here to ask something for free f u

Best paint on the market hands down

Great paint store.

They can do anything paint 😁

They always there for you

Great paint

Nice peeps

Horrible Costumer Service!!

The way of life is lick school

Very good service and fast

Very kind

This is as dry