ABSOLUTELY wreck-amended!While this was my husbands first car accident in 68 years of life, Ive been involved in a few over my 63. We cannot say enough about what an amazing experience we had.From initial introduction to post job follow-up, John and Brian were factual, straight forward, professional, polite, honest, and consistent. We we treated like family, very comfortable, excellent customer care.You would never know that our black, classic F150 step side had ever been damaged. Completion of our vehicle was timely and as represented. Vehicle was washed and vacuumed prior to its return.Forget all the other reviews. Rainbow is #1 in paint and body work in San Luis Obispo.
I was unfortunate enough to have 2 drivers smash into my car (one in 2020; another in 2021). The latter accident was by far the worst, and I was overjoyed when I saw that Rainbow Auto Body could make that much damage look like a new car again. Impeccable results and service that goes the extra mile.
This place was hands down the best auto body shop Ive ever been too! It was recommended by Geico and Im so glad I trusted their choice.I wouldve usually chose my own place but didnt have the energy to look around..!This place treated me like royalty. I had a nice rental waiting for me and when I returned, my car was ready and looked like a brand new car!! Super easy and fast I would recommend this place to anyone!! Loved the staff and easiness of it all!!
Super nice and easy to deal with. Great work great place
Great, conscientious group of people who are service oriented! Top notch shop. You will be so overwhelmed by their professionalism that referring them to friends and family who need auto body work will become second nature. And, no, this review is not a paid hand. The guys are the real deal. They call you when they represent they will, follow up like they say, and deliver ON TIME. Plus they have Enterprise down the way. I didnt even have to lift a finger to dial them up to pick me up to rent a car. Rainbow had already called them AND THEY WERE ON THE WAY. Cant say enough about this awesome shop. When you entrust them with your care, you will come to know THEY ARE THE BEST!
This is the place to go for auto body work and/or if you had a car crash.. They are extremely helpful and do great work....very superb customer friendliness. Really trustworthy and good people.
The owner John and his team are amazing. I can’t recommend them enough for your paint and bodywork needs. When the next accident occurred occurs, I will once again trust them with my vehicles.
Locally owned and operated by an involved and professional owner. Quality work. I recommend all my family and friends to go see John and Derek when they need Autobody help.
Told me to bring my car then told me they wont help me. On a plus side they did refer me. But I didnt like the waste of time.
Very nice, friendly, and very knowledgeable!
There is nobody better. Maybe as good but nobody better. John Caruana has the experience and is genuine and honest. His team are pros. Highly recommended.
Great job. Excellent service and great people.
John and the guys at Rainbow treated me like family. The entire experience from start to finish was quick, seamless, and pain free. They helped me with the insurance claim and rental vehicle. I was surprised when I received a call from David the day after I dropped my truck off informing me the repairs would be done the next day. John called the next day to confirm the repairs were complete. Less than two days from drop off to pick up. My truck looked brand new. I paid them a fair and reasonable price and I was on my way. I recommend Rainbow Auto Body to anyone needing paint or bodywork to their vehicle.
John runs an awesome shop! Will always be back to this place with my needs.
Excellent service. Great work and really friendly staff. My car looks like new.
Rainbow Auto Body has fantastic customer service. John was so warm and friendly. He took the time to explain the process of everything involved. I like how clean the office was. He provided a ride home for me. The estimate was right on and my car was ready when they said it would be. It looked brand new and they cleaned the entire car, inside and out. I have nothing but high praise for Rainbow Auto Body. Thanks so much!
They do decent enough work. I picked this place because of the good reviews. I took my car there and noticed minor flaws after the fact but my kid borrowed the car and scraped the same spot so it didnt matter in the end. I attached a picture of what my dad use to call the wood grain look when paint is applied to a rough sand job.
They went above and beyond in their service and repair of my car after an accident. The communication between Rainbow Auto Body and the insurance agency and myself was excellent.
Vary good customer servace they made my needs what was important not how mutch they could make
Amazing Customer Service!! And a Beautiful and Well done job!I was rear ended pretty badly. Insurance company suggested Rainbow auto, so automatically I was a little Leary! This was my first accident and I had no idea what to expect, so I went in there completely defensive! With in two minutes, I was able to breathe again. They took one look at my car, said it wasnt safe to drive, got paper work done and a rental car there with in half an hour, and I was on my way!My major concern was that my car was as safe as it was when I bought it! With in exactly a week they did just that! It looked Perfect as well!I just want to say that I work with the public and its very nice to see that there are still genuinely kind people out there, especially ones that take pride in what they do! Thanks again for waking me through this, painlessly!
Always amazing service. Every review speaking highly of John and his team is 100% on point. They go out of their way to make you feel like family and the quality of work is second to none. Thanks again Rainbow
This body shop is top notch in every category. They did a fantastic job on our BMW. It looks brand new. John, the owner, goes out of his way to make you feel welcome.
John is fantastic. My son is away at college at Cal Poly SLO and his truck was hit. This was a learning experience for him since this has never happened to him before. John took him under his wing and guided him through the process. The cost was actually less then quoted. Thanks John for your great service!
We were in the unfortunate situation of having two cars in need of auto body work. John and his gang fixed up both our rides and got them looking great again. They were very communicative and informative during the entire process. We would go back for additional repairs in a second! 2008 BMW 328i & 2007 Chevy Silverado They also installed aftermarket steel bumpers on my truck, in case that is something you are looking for.
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I was in an accident with front end damage. My insurance company recommended Rainbow and I am glad they did! Wonderful workmanship, and great customer service. I will definitely recommend Rainbow Auto Body to anyone that needs it.
John treats his customer like his family member. His staffs have outstanding attitude and hear us well. I have been there for two times this year only and both times they took care of my car in no time. I recommend anyone who wants a quality work to go here without hesitation.
Not impressed. Parking was nonexistent and the first employee I encountered insulted my driving ability. I did not have work done so I cannot comment on the quality of their work.
Great customer service and repair work, love these guys
I was recommended by a friend to check out Rainbow for vehicle repairs. I live in Atascadero, but decided to make the trek to SLO. From first contact to pick up, John and his staff were professional and courteous. It was great working with a Company that takes pride in their work. A special thank you to Rainbow for making my car look beautiful again!
I wont ever recomend this shop to anyone bad idea to take your vehicle to get fix. Really bad experience for me and family i had to take back my vehicle 4x to them to redo their job but still not fix. I had to take to other shop to get it right. This guy Derek worst person to talk to about the problem about the job they are doing and he consider himself a manager-worst manager ever!!!!!!!
I went in for a minor adjustment on a new car, they were fast, courteous and offered me rides to and from the shop. Excellent service.
It was a disturbing and difficult day when my cute little Fiat’s door got smashed when someone backed into it while it was parked. However, from the moment I called Rainbow Auto and talked to John, my sadness began to be turned back into joy! John was so friendly, professional, and courteous, and I felt he sincerely cared about my situation. My Fiat looks brand new! Rainbow Auto even went above and beyond to help me solve other non-related issues. I have never received such extraordinary customer service! Thank you again, John and Rainbow Auto!!!
Professional, easy, and friendly. They answered all my questions. I would definitely return.
Great friendly and fast service.
Only place Id take my vehicle for collision repair. Professional/friendly staff with FAST turn around.
So horrible never have I recieved service like this wish I could go back a choose a different shop
Doug spath and ryan from honda highly recommend it. chris is johnie on the spot.
Great service, beautiful work!
These guys are the best.
Great service!#
Excellent staff.