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Reeves Auto Repair
235 Tank Farm Rd, San Luis Obispo, CA 93401, United States
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Reeves Auto Repair
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n
Review №1

I cannot encourage Reeves enough! They were able to bring my 26 year old car back from the grave and did so in a timely and considerate manner. I was able to speak on the phone directly with the mechanics as they explained everything to me (no other mechanic shop has done that for me). For peace of mind, go here for any mechanical issue, it will be a stress free experience.

la
Review №2

Very nice and efficient service attendant. I think Nicole. Unique waiting area with interesting things to look at. Some vintage items. Best thing was how quickly they completed the smog test on my two vehicles. Less that half hour. Very pleased and will definitely be back. Will tell friends of my positive experience.

Al
Review №3

I greatly appreciate having an auto mechanic that I can trust and respect and who gets the job completed when promised. The lobby is really comfortable and well stocked with snacks(extra bonus) and the owner, John is friendly and professional! Part of the service is that they take photos and provide them to you. This is extremely helpful and they also take the time to describe any issues that your vehicle may have.I’m completely satisfied and have referred friends and family to Reeve’s Auto Repair on numerous occasions.

Pe
Review №4

Been going to Reeves for years and they never disappoint. Great people who know their stuff and always go above and beyond. Honest, professional, and efficient. Fun waiting room with interesting books and magazines. The cleanest bathroom around.

AJ
Review №5

John’s customer service and attention far exceeded my expectations.I live in the Bay Area and my son had overheating problems with our truck while he was driving to Cal Poly SLO for college. After calling 3 other shops, I called Reeve’s Auto Repair. John listened to the details of the issue and patiently answered my numerous questions. He was able to quickly see our truck and determine that the problem was a bad radiator and not a blown head gasket like we feared.John’s team did a great job replacing the radiator and he completed an extensive health check on the truck.John is a true, friendly professional who I plan to use if we ever need more automotive work while my son is attending Cal Poly.

Cr
Review №6

Am I ever happy that Reeves was the one and only business that responded to my needs in a timely way! I was surprised to find out how difficult it was to even get a return call......until I contacted Reeves! Within a short amount of time they provided me with an estimate for a remanufactured engine, and scheduled an appointment. John, the owner, and Maddy, his office assistant, were both extremely friendly and helpful. The work was accomplished quickly, economically, on schedule, and without a flaw. John does great work, is honest and fair, and has my respect. My experience was so good that Reeves will certainly be my automotive repair business of choice from now on. I very highly recommend Reeves!!!!

Je
Review №7

I always use Reeves Repair Service for all work needed on my Jeep, including oil changes, check ups, regular maintenance, repairs, etc. They are always professional, knowledgeable, on time, all staff is friendly and helpful. They provide outstanding service!

Ka
Review №8

They were able to squeeze me in last minute for a smog check. Staff was very professional and friendly. Will definitely be going back for any auto service I need. Highly recommend them!

Bo
Review №9

John and his crew were able to get the vehicle in and out quickly. I have had Reeves auto repair multiple cars for me and Ive never had an issue. I have always had confidence in the work and the materials they use.

Br
Review №10

These guys are great. Squeezed me into their very busy schedule to diagnose the problem initially. Flexible with my schedule and provided exceptional service. I’ll be back!

Ci
Review №11

Honest people. Very courteous and helpful with transportation to and from my car rental place while car was being repaired. I had 4 brakes and shocks replaced due to extensive rust from years of snow and salt when living at another state. Estimate is accurate with no surprises. All parts and labor costs are detailed before you agree to proceed. Workmanship appears good. Car has been working well after. Overall very satisfied with the experience. Will definitely return again and recommend to others.

CD
Review №12

Have been a customer for years. John and his team are excellent. Have trusted multiple cars with different needs to them and they have always exceeded my expectations.Thank you!

br
Review №13

The owner at Reevs Auto was great!!! Very open and honest about the work that was needed for my truck. Ive already started recommending him to my friends and family.

Re
Review №14

I got a smog check, oil change and tire rotation for under 200 bucks. Great service and friendly staff. I don’t mind hanging out in their waiting room it’s quite pleasant. Refreshments provided. Thank you for that. And they gave me information about what service is needed on my vehicle and evenTook photos to show me what some future problems are coming up. Soon they will provide me a quote and I’ll work on getting those fixed to keep my vehicle running smoothly. I love Reeves Auto!

Ke
Review №15

We have been going to John since before he and Katie opened Reeves Automotive. John has always been informative, honest, and knowledgeable. I started taking fleet vehicles to him 10 years ago, and was so impressed that I started taking my personal cars there. From complicated engine issues to basic maintenance, John has always explained his rationale for diagnostics and solutions. For those of us who don’t know much about cars, an honest and reliable mechanic is rare and invaluable. They are extremely communicative throughout the process, they often overdeliver on expectations, and they stand behind their work. Our cars have always been in excellent running condition, even our 17 year old SUV! I also take brand new cars there over going to the dealer because of the superior service. Reeves Automotive is everything you could wish for from your neighborhood mechanic and will remind you of a quality of service from a simpler time - when there was trust, accountability, and an authentic care for your customers. Highest recommendation possible. I’m so grateful to have them to take care of our cars!

Ja
Review №16

Always a great experience with John and his team. They are fast and friendly. You can always trust this work too.

Si
Review №17

John Reeves is a man of integrity, very hard to find in his line of field. He and his staff are very friendly, honest, with no hidden agenda. We can put our full trust in him and his staff with our family vehicles knowing we will always be taken care of. Thanks John we know our girls are in good hands!

Ma
Review №18

Great Service, clean and welcoming facility and beyond friendly staff. Always grateful to have them..

La
Review №19

I was referred to this business by coworkers and so thankful. Wouldn’t take my car anywhere else. Very professional and friendly staff and very informative about what they are doing and what your car needs done.

Tr
Review №20

I trust Reeves Auto Repair. They go out of their way to be helpful and have done great work on my vehicle.

Cr
Review №21

John Reeves is communicative, honest, personable, fair & a great mechanic. He and his staff have taken care of our vehicles for years. This particular time my 3 year old put a dime in the CD player of our Camry. I called the shop after searching YouTube on how to do it myself. I heard John in the background, “ tell him not to try it on his own!” 1 hours labor was all that was charged. They ran diagnostics on our 1998 Jeep after it overheated last summer and charged us $10 for a new radiator cap. They’re the best in town

De
Review №22

Had the timing belt replaced on my Toyota and had to save up for the job. They were patient and reasonable. Schedule and job went will with no problems and no extra costs.

Ma
Review №23

Absolutely the best place to take your car to get serviced or repaired. John the owner is a honest man with great integrity. His staff make you feel as if you are close friends. They really know there stuff and do an amazing job. Good people! Thank you Reeves Auto .

Ch
Review №24

I’ve been twice for smog certification in the past few years and have been far more than satisfied. Customer service interface, personal interaction is 100% on-point compared to other garages—so friendly and personable. Quality of service has also been top-notch. I’d recommend Reeves for/to anyone!

Gr
Review №25

I have been on the hunt for a trusted auto-shop for a while and was encouraged when referred to Reeves by about six different people—including friends who work on cars themselves. I went to Reeves after being seen by a few alternative shops, and I have to say I was really impressed with them. They were able to point out more issues, while being detail oriented and organized. I have never received such a user friendly auto report, complete with pictures and detailed notes. I didn’t have to be a mechanic to understand them. A plus, the receptionist was so helpful and kind, prompt in calling me regarding updates, and direct and communicative about pricing. They were able to get parts same day, and I really appreciated their before/after hours drop off/pickup system, and online billing option. Serious gold star for their systems—I noticed! Thankful to have found my go-to shop. Thank you guys. 🙏🏽

Ki
Review №26

Reeves Auto Repair is the best. They do great work. Most importantly to me, they are honest and trustworthy, and consistently go above and beyond to make sure their customers get what they need. Highly recommend!

Ph
Review №27

Ive been taking my cars to John since he was a mechanic at the old Shell station on Santa Rosa and Monterey. Always tells it to you straight and does amazing work.

Ja
Review №28

John Reeves has put together an amazing team. But more than that, he cares for you. I heard from my Tow Truck guy, when I said to take me to Reeves Auto, Oh, he has a definite following. Yep.

An
Review №29

I have always had and continue to have Excellent service from Reeves automotive.I have three kids and five cars, my family knows to take it to John and he will take care of it in a timely and cost effective manner. This trip was to replace for the second time my Prius catalytic converter. Thieves 2 Tony 0Always a Great experience at Reeves

Re
Review №30

John was professional, prompt and courteous. Will be taking all my cars to Reeves!

Ge
Review №31

I was traveling from the Bay Area and got a “check alternator” alert. Reeves got me in late on a Friday afternoon, diagnosed the problem in minutes, replaced a belt, and arranged for help over the weekend if I needed it. This is a well run, honest, and very thorough shop. I highly recommend them.

Du
Review №32

Reeves honestly cares about his clients and giving good honest service. You can trust Reeves auto repair. I travel for work and visit shops all over the country for service, oil changes and repairs. There are few as trustworthy as John Reeves.

E
Review №33

Do you want an honest mechanic?? Just stop searching and go here. John’s customer service is top notch. He’s local and cares about his customers and it shows. He knows you, he knows your car, and most importantly he cares about doing the right thing with your car and for your situation. I’ve been coming here for years and love it!

La
Review №34

You can trust Reeves with your car and your wallet. I wont go anywhere else. Quality work and amazing customer service. Highly recommend!

Lo
Review №35

The receptionist was very friendly and helpful. I got an appointment within a few days and they got started on time and were done quickly. Super customer service!

Jo
Review №36

This is an excellent garage. I was really bummed when my old mechanic retired, as I tried a couple other places in town that werent so great. You can tell the owner actually cares about his customers, and Madi is super awesome with communicating and scheduling. Thank you Reeves.

Ka
Review №37

John goes above and beyond. He’s thorough, very knowledgable and professional. He goes the extra mile to give you great service and is honest and trustworthy. He’s our mechanic for life. Highly recommended!

Va
Review №38

I have had the pleasure of having Reeves as my family auto mechanic for over 6 years and I have never in my life been loyal to one service facility! Ever! So that is saying A LOT! I will never go anywhere else or trust anyone to be as honest and reliable as Reeves for my cars! They are down to earth people who just want to help!Thanks 🙏Heidi P

Da
Review №39

Great service always. Thorough but practical.Excellent job of explaining in non technical terms what needs done.I trust John and his personnel completely.

k
Review №40

We recently discovered Reeves Auto repair. It’s a family owned business. We have 3 cars that are 15-20 years old. Reeves gives them expert repairs at very reasonable price. We highly recommend them.

Ki
Review №41

I got my car smogged here. I had a great experience making an online appointment- easy, quick. They made the process of getting my car smogged painless. I’ll be back!

na
Review №42

Friendly and welcoming atmosphere. Waiting area is very nice with comfortable chairs and coffee and other refreshments. Fast service.

Se
Review №43

Reeves is really terrific! Great vibe, honest people. Madi and John are the best! :)

Gi
Review №44

Honest, timely, professional I have been extremely happy with their services.

Da
Review №45

I’ve been trusting the Reeves Auto Repair family to care for my vehicles for 10 years now. With a background in the automotive industry, I am very particular about how my vehicles are cared for. I’m that obnoxious customer who is always double checking bolt torques, fluid levels and tire pressures. When I take my car to Reeves Auto Repair, I know I can be 100% confident that EVERYTHING has been done correctly. So confident in fact, that I no longer feel the need to double check anything. That kind of trust is priceless. The old adage “you get what you pay for” is mentioned a lot when people discuss car maintenance. When you take your car to Reeves, you get MORE than what you pay for. On top of perfect mechanical service, they offer a spotless waiting room, amenities to keep kids entertained, and timeless customer service. Do yourself a favor. Stop the cycle of disappointment when it comes to caring for your car. Visit Reeves Auto Repair once and you’ll never want or need to go anywhere else.

Ch
Review №46

Ultimately determined the Mazda needed a new alternator and battery. Now the Mazda is back up and running and me too!

Ma
Review №47

John is a great mechanic. He fast, efficient, thrifty, and a good communicater.

da
Review №48

Great job. Quick and efficient. John has been doing our car service and repairs for years. I highly recommend Reeves Auto Repair.

ca
Review №49

The mechanics at this shop are professional, friendly, honest, and they know their stuff! Maddie is great! I have been taking my cars to this shop for years and they are the best!

Ch
Review №50

John Reeves and his group were great. Appointment scheduling was easy. Communication was maintained when needed and they were open and honest regarding issues being necessary or not.

Ja
Review №51

John Reeves & his staff are a superior business. They take time to know & care for each customer. I’m glad to call them “My mechanic” & friend.

Ka
Review №52

Love Reeves! Always great service at a great value and highly ethical. John will always give you the truth, never up sells and will tell you if he thinks you shouldnt waste your money on something. And...... He really knows his stuff!!

Ch
Review №53

I have been going to Reeves for years and have recommended them to many people. They are always kind and get my car in quick while still providing quality work. I also appreciate that they have contact less pay and even have a system for pick up after hours. I will continue to use them and recommend them to everyone!

C
Review №54

What a great place. The owners are very friendly and knowledgeable. The techs are polite and know what they are doing. I am EXTREMELY picky about who works on my ride. This shop fits the bill. Clean, organized, and they know what they are doing. Will you get an oil change for $19.95? No. You also won’t have the “$19.95 problems” either. Do your car (and yourself) a favor. Take your ride to Reeve’s they will treat it right and keep you moving down the road.Next, I have to mention this, this was my favorite part. This shop actually recommends future services. Remember when shops used to do that? Remember how those older cars run forever? That’s why! They are serviced before they break! They want to see you and your car moving down the road for time to come. Those recommended services save you time (stranded on the side of the road) and money (replacement of larger components, like your transmission). They use photos and the manufacture recommendations to EXPLAIN things you might want to take care of. No BS, no smoke and mirrors, no slimeball mechanic sneaking in a “oh, well you needed it, so I did it, and I’m gonna charge you for it...” The folks at Reeve’s Automotive are just honest, hard working folks doing the right thing.It is refreshing to find businesses that actually want to put in an honest day, treat you right, and make business transactions pleasant again.

Ka
Review №55

Quick service and friendly workers! I was able to drop my vehicle off before work using their key drop box which was really convenient. They also have a really cool lobby if you need to wait there for your vehicle.

Bi
Review №56

Just moved to the area. They came highly recommended by neighbors, a stellar Yelp rating, and I’ve seen their support banners for local junior sports programs. They did not disappoint when I dropped off my truck for a smog check

El
Review №57

Reeves replaced the starter in my car for a very reasonable price with great results. They get their parts directly from manufacturers with the same warranty to lower your costs. They are super friendly and willing to help and create true positive relationships with their customers. I will be going back to Reeves for any future mechanical needs!

Pe
Review №58

Did a great job and finished in a timely way while Iwaited. K

pa
Review №59

Very happy with my interaction with Reeves. My car had quite a bit of repair that needed to be done. Rather than holding back the facts, the mechanic told me straight up how the repairs would be worth more than the value of my car and then recommended some options for me to consider.

Ma
Review №60

Reeves is such a blessing, so professional, so reasonably priced, I received an appointment almost immediately, I was greeted with a warm friendly and informative clerk. And they efficiently and inexpensively fix my problem. Couldn’t love these guys more. Thank you so much!

Ti
Review №61

Had an appointment at 1:30 for a smog cert. Service complete, paperwork done and payment made within 13 minutes!! Great shop for all your auto needs!!

Cr
Review №62

I moved to SLO 3 years ago from the Bay Area and had a repair facility there that I used for 25 years. I have found the replacement for them here on SLO at Reeves. Honest, smart, a pleasure to do business with. Thank you John.

Ch
Review №63

Update April, 2021: I took my friends ride in because it needed some TLC and an inspection. I literally told them, “whatever it needs, just do it...” what actually happened: They took it in, inspected that car from top to bottom, gave us a full report on what was immediate, what could use attention, and some things to keep an eye on down the road. What did not happen: Me leaving there feeling bamboozled by a shady outfit. All in all, her car needed just a simple lube and time and a couple minor parts. Got it set for WAY less than I thought (just don’t tell Reeves, they might wanna make up for it next time, lol!). And knowing that down the road the maintenance concerns can and will be addressed, that is real deal peace of mind. Lastly, I really want everyone to know this part for sure: PROFESSIONALISM. This shop gets it. No blaring and inappropriate music from the shop, no lewd posters on the wall, no swear words flowing like the deck of a pirate ship, just real deal down home people running an efficient and very respectful business. In today’s world, service is king. Get treated right and get your ride treated right while your at it. Reeves is the place to take your’s or anyone’s vehicle for service and maintenance.This place is great. Everyone is very professional and courteous. The service is fantastic and I appreciate their desire to help me maintain my ride. Even going over the manufacturer’s recommendations as well as their own recommendations and giving me the scoop with pictures to explain things I can’t see from behind the wheel. There is no smoke and mirrors here, just honest people doing honest work. Plus, Ratchet is pretty fun to hang with while the ride gets tuned.

Al
Review №64

Super easy fast great professional service, and reasonable prices.

Di
Review №65

Reeves Automotive is my “go to” place for everything. Simple to tough, they answer your questions and get it done. I have been a satisfied customer for over five years. I have never been harassed or made to feel stupid. Katie and John run a tight ship and I am proud to be part of it.

Fi
Review №66

These guys always take care of you, are more than accommodating, and I would sever my arm if thats what it took to vouch for their expertise and professionalism. Amazing prices and amazing people. 10/10

Am
Review №67

Very easy and efficient smog check. Employees were kind and informative, genuine, honest. I will definitely call Reeves if I have any auto issues. Thank you.

Pe
Review №68

Always the best service. Honesty

Br
Review №69

Honest and credible service. What more could you ask for? The only mechanic I’ll go to.

SL
Review №70

Reeves Auto always provides great service. John is very knowledgeable and explains all repairs in detail. The shop is highly recommended!Chris Heyde

an
Review №71

Great customer service had motors put in both my cars this year and also a transmission they go above and beyond my expectations great place I highly recommend them to anyone

Bi
Review №72

Anybody with the last name or Reeves is gonna be great...!

Au
Review №73

Great service, communication and they are very quick!

Cr
Review №74

Excellent and high quality professional service. The team at Reeves Auto is very honest and professional; providing expert auto service/repairs and advice, at affordable prices. Relocated from the Bay Area, so glad to have found this place !

Te
Review №75

Amazing! They are honest and they know what costumer service is! They have my business for life!

Pa
Review №76

Excellent as always! Very thorough and really care about their customers!

Gr
Review №77

Did a great job

Ir
Review №78

Amazing business! Consistently honest, reliable, professional, gracious, reasonably priced. Incredibly knowledgeable. Doesn’t over charge or up sell. So thankful to have such an awesome mechanic shop in SLO!!

Ro
Review №79

John and his employees treat us like family, and they attend to every detail with amazing skill and professionalism. They have truly made our car maintenance experience so enjoyable! Thank you so much for many years of fantastic service!

Ra
Review №80

Reeves Auto Repair is very professional, attentive and they go out of their way to provide the service your vehicle needs. They never tell you that you have to have certain repairs addressed unless it is really necessary for the longevity of your vehicle or for your safety. They are not always the less expensive option, but their service is excellent, they are super friendly, and were able to support a local small business owner.

Le
Review №81

Reeves Auto Repair is the best! Very reliable, honest, professional and friendly. They have a great team of mechanics that also offer much needed advice about your vehicle.I highly recommend Reeves!!

Ro
Review №82

The service was excellent meeting expectations and pricing was fair. I am very happy and highly recommend Reeves.

Je
Review №83

Reeves is the most trustworthy, timely and dependable place in town for car repairs. They get my vote for Best Mechanic in SLO every time, and John and his crew are some of the best people youll meet.

Ca
Review №84

I needed to have my cars smog test done for re-registration and they had it done VERY quickly.

Ce
Review №85

I’ve never had a bad experience with Reeves. Customer service is awesome and I trust their work! Highly recommend:)

We
Review №86

John is very knowledgeable and all the mechanics are also knowledgeable. Madeline in the front office is friendly and knows her job. They all kept us informed on the service of our car. I highly recommend them. The waiting room is the best.

Pa
Review №87

Reeves Auto Repair has my highest recommendation. Their professional, yet very friendly service, is incredible. I won’t take my vehicles anywhere else! Call and make an appointment now!

Ad
Review №88

Reeves is amazing. I cannot say enough positive things. They are fast, honest and professional. The owner is the kind of guy who treats you like family from the get go. They have saved me thousands of dollars in just two visits. I would recommend this auto shop to anyone in SLO County.

Cr
Review №89

Really spacious and comfortable waiting room which is great when you have to take your kids with you for car stuff Very knowledgeable and professional staff Quick service and overall I was very happy with the work they did I would def recommend Reeves!

Ju
Review №90

Im so pleased to have found Reeves Auto Repair. I brought in two vehicles for alignments that other shops claimed they couldnt do unless they also replaced suspension parts that they claimed were faulty. Reeves was able to align both without any issues. They also located the source of a rattle on my truck that two other shops couldnt find. Its great to have that rattle gone! I also love their detailed vehicle inspection reports with actual photos of my vehicle fluids and air filter so I can see with my own eyes just how dirty they are.

Am
Review №91

The AC stopped working in my car. We brought it to Reeves Auto Repair to have it looked at. While ultimately we chose not to fix it at this point, they took the time to explain the problem thoroughly and what needs to be done to fix it even though they already knew we’d be passing on the work at that time. They were so kind and very professional.I will 100% be returning for any other car issues I have in and referring anyone I know to them in the future.

Ch
Review №92

Best mechanic in SLO! Honest and clean. If I could give them 6 stars I would!

An
Review №93

Came here for a smog inspection. They got me in same week, and took about 20 minutes. Seating inside spaced out nicely. Beverages available. Definitely will be coming here again. They didnt not try to upsell me on anything.

Ja
Review №94

As always, the work was done efficiently and correctly the first time. I have total confidence that John and crew will take care of my needs.

em
Review №95

Reeve’s was so wonderful and I felt so taken care of through this entire process, and I really felt like I was in good hands. Madeline made sure to keep me up to date on every aspect of the work being done and she was always there to help whenever I needed to know anything about what was going on! Absolutely fantastic!

Mi
Review №96

This review is well overdue! John is honest and forthright, he tells it like it is. I brought him my ‘05 Trailblazer because it had a strange knock. Turns out a spark plug was cracked.He also diagnosed that it needed new engine mounts. Past mechanics had told me an intake valve wasn’t closing which would require a new head, $4500 repair. John replaced engine mounts for a small fraction of that price and she’s running smooth as silk! Thanks John!!

he
Review №97

They are always friendly and I feel like they are honest about necessary repairs.

Di
Review №98

Very easy in and out for smog check. Friendly people.

Mi
Review №99

I have had many mechanics work on my Toyota pickup over the 21 years I have owned her but none of them compare to John and his crew! John has gone above and beyond for me and my truck on so many occasions, offering sound advice and a consistent helping hand! In addition to offering fair prices, he is benevolent, trustworthy, helpful, and honest-rare qualities for a mechanic, in my opinion. I can’t speak high enough about Reeves Auto Repair! Suffice to say- I love and appreciate you all!

Ej
Review №100

Excellent customer service, friendly and accommodating staff, and efficient work for a very fair price. I highly recommend Reeves to anyone who is looking for a job well done on their vehicle!

Information
100 Photos
100 Comments
5 Rating
  • Address:235 Tank Farm Rd, San Luis Obispo, CA 93401, United States
  • Site:http://reevesautorepair.com/
  • Phone:+1 805-785-0710
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Smog inspection station
  • Transmission shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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