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Advance Auto Parts
240 South, OK-97, Sand Springs, OK 74063, United States
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Advance Auto Parts
Comments
Ch
Review №1

This store was the only auto parts store open for miles on the Sunday of Memorial Day weekend. We were camping nearby and needed to repair wiring on our truck. We called the store and the man was helpful and knowledgeable, and said he had what we needed in stock. When I got to the store, he came out and looked under the truck to make sure he was informed, then went right to the items in the store and explained why they were what he recommended. No pressure but very knowledgeable, so of course I purchased what he recommended and went back to the campground. They were exactly what we needed. Great experience at this store.

Am
Review №2

The employees are very arrogant, and just because I am a female treat me like I don’t know anything. I’ll have them know I am a mechanics child and sister. I can do work on my own vehicle AND DO know what the heck I am talking about when I go in there. They all need a lesson in customer service! I will never step foot in another advance auto store! Very poor customer service! I wouldn’t even rate it a 1 star but had to to leave a review!

Ca
Review №3

Awesome stock of replacement parts for your vehicle. Friendly and knowledgeable counter personnel. Very competitive pricing.

Le
Review №4

Friendly and knowledge staff to help you find everything that you need. If they dont have it they can usually get it in store within a week.

Da
Review №5

A really great place to get parts and the staff are super every time Ive gone in.

Ta
Review №6

I like this group very nice and helpful. Female or male.

Tr
Review №7

Way better customer service than the competitor across the street

Ad
Review №8

Wont do business again here. The only reason i used them over Sapulpa is Sapulpa didnt have the part. The staff was pretty rude about an online pickup.

Do
Review №9

My local store is good. The guys are always nice and willing to help. Usually in stock with what I need.

Di
Review №10

Ask where something was,immediate,correct answer with assistance in less rThan minute

Ed
Review №11

People will help you

Lu
Review №12

Got my new lights and power steering fluid from here, great service and amazing lights btw

OB
Review №13

These guys are always super helpful, sometimes they dont have exactly what you need in the store, and buying online is simple. Some of the guys are very knowledgeable about the parts, so thats super helpful too.

Ch
Review №14

Called ahead and asked about a part, and even had the employee open the box to check and was assured it was the right one. It wasnt. I dont think it takes a genius to know the difference between rubber and metal, but I expect that they know what they are doing.

IS
Review №15

Knowledgeable staff that will help you get the right part and the right price.

Ja
Review №16

Amazing service! All the other auto parts stores we called for this part were slightly helpful but at Advance Auto Parts the man was very nice and very helpful. I highly recommend this company.

A-
Review №17

Went to get some gasket paper for an older escort wagon. Most other part stores just carry RTV silicone gasket maker but Advance Auto Parts had rolls of Fel-Pro gasket material.

Ja
Review №18

If you need something quickly, buy it online with store pickup. Always at least a 15% discount. If I cant wait for online, this place has the best prices by going that route. Really good inventory, and with the discount best local prices.

Su
Review №19

Told them what I needed and they made sure I had the right parts. Very helpful employees.

Ar
Review №20

The battery in my wifes car had expired due to age on a Sunday. After getting off a 10 hour shift at work and driving home, I figured that I had a little under an hour to get her battery out, find a suitable replacement online, and get back to town to pick it up before the parts stores closed. I found the correct battery and a discount for an online purchase at the local Advance Auto Parts store. I also found out from the website that the store didnt close until 8 pm which meant that I didnt need to unnecessarily rush the job. I got to the store at 6:15 pm to find that they had closed up at 6:00 and were mopping the floors. The parts man inside saw me at the door and came over to speak with me. I explained to him the situation that I was in. He graciously let me in and let me pick up the battery that I had paid for online and swap out the core. I appreciate his effort to help out a customer that he wasnt really obligated to. Obviously he has had other people fall into the same trap of trusting the website information that he has no control over. He showed me the phone number that is displayed on the front window for the district manager and I plan on contacting him and asking why bad information remains displayed on the website. Often times people in management positions hold staff members accountable for mistakes and errors while at the same time, they themselves remain unaccountable for their own lack of acceptable job performance for example correcting bad store hour information on the company website. Fortunately for me the extra effort of the people behind the counter made up for the poor performance of company management. I give the people on the floor 5 stars. The people at the office are only getting one.

De
Review №21

Oriellys been not so friendly so i went here out of protest. They were ok. Maybe done with oriellys.

Ri
Review №22

Parts I need in stock. Staff clean, friendly, professional 👍

Ca
Review №23

Not the greatest auto parts store everything is very high dollar overpriced and a lot of the Interior cleaning products were old and dried out

Du
Review №24

Good place to shop

Ja
Review №25

Normally have what I need if AutoZone doesnt.

Ra
Review №26

Always have vanilla ozium in stock. love that smell.Customer service is quality, not quantity. service is always top and employees are always helpful and friendly.

Je
Review №27

Great place for good parts and helpful workers

Ci
Review №28

Advance Auto Parts was extremely helpful, even came out to my car to look to make sure what part I needed was the right one. Very friendly & helpful staff.

Ro
Review №29

Their not parts people. They fit the rock auto ad on TV.

Sc
Review №30

Awesome friendly service and they go out of there way to make sure you got the right part.

MI
Review №31

Quick & easy. Had to Replace a serpentine belt on my car, so I gave them the part # the price was right and so I bought it. Nothing complicated about it.

Da
Review №32

Very knowledgeable

Be
Review №33

Love these guys, theyre always ready to help out with everything!!

Re
Review №34

Had everything I was looking for.

.
Review №35

Quickly becoming my goto auto parts place. Online ordering and picking up is vastly ahead of all the others. Staff has always been helpful and polite ( 3 separate occasions).

th
Review №36

Nice to see polite,knowledgeable staff! Very helpful and i was in and out quickly as i actually had to be! And it was the correct part for my car as well go figure lol thanx AAP

Ro
Review №37

The prices are what is truly running me out...the guys that work there are top notch and very knowledgeable...but at the end of the day...the employees dont set the prices!

Be
Review №38

Wrong part. If you order online they cant look to see whats what. Very frustrating.

La
Review №39

I got a bad windshield wiper in the rain and they come and put it on

Co
Review №40

Great people. Great prices.

Ed
Review №41

Thay had the windshield wipers I needed and thay were very helpful on all my question.

Ka
Review №42

Nice clean stores friendly helpful staff

KC
Review №43

Gave wrong part but were willing to exchange it for the correct part. Our normal guy isnt there anymore so trying to get use to the new guys who dont seem to be quite as knowledgeable.

Pa
Review №44

Great place for your do it yourself motor heads .....

Al
Review №45

Expensive.

DJ
Review №46

Good

Ji
Review №47

Had everything I needed and very knowledgeable.

Ro
Review №48

Person was helpful on my issue with check engine codes

Ra
Review №49

On Sunday best place ever for auto parts, next to the best on week days. This is based on returns for wrong parts per purchase; Main Auto 1 per 100, Advance 1 per 50, Auto zone 10 per 50

To
Review №50

Nice staff well stocked stooge clean

Ch
Review №51

Friendly group of smart guys, some more than others...

Th
Review №52

Varry good customer service store was clean and well stocked!!!

Ja
Review №53

Ok service. Fast.. didnt check my battery..

Ro
Review №54

Need experience

Ja
Review №55

Knowledgeable staff and friendly! asked for a part they retrieved it and I was on my way!

Ro
Review №56

Decent prices, helpful staff.

Gr
Review №57

AWESOME service. A+ all the way.

Fr
Review №58

It was good they had what I needed

th
Review №59

Moderately priced, friendly, helpful and knowledgeable

Al
Review №60

They close it 8 on week days? Never seen an advanced auto parts close that early

Ph
Review №61

Update your times!

Ro
Review №62

Replaced battery ! Very friendly and fast service!

B
Review №63

I went into this store knowing what my problem was but didnt know what i needed to fix the problem ( i have a diesel farm tractor) somehow water had gotten into the cylender ( not in the fuel tank) with all the rain we have had it had to seep in from the exhaust pipe ( yes i had the top covered) i told the employee what my problem was & he was able to help me with what i needed to solve the problem.

Ju
Review №64

Always HELPFUL & OFFER The Best Service!!!

Jo
Review №65

Dont go here if youre trying to get parts for your trailer and if you do you better know exactly what you need twice now they have promised me this is exactly what I needed and wont take the item back

Ph
Review №66

Great customer service

Da
Review №67

Very knowledgeable, courtesy was excellent,and quick service

Ka
Review №68

Usually always have what I need

an
Review №69

Prices Good Knowledge Somewhat😉

Ke
Review №70

Very friendly staff and very helpful

Tm
Review №71

The staff is great and there is a great selection

Sk
Review №72

Look for the bargains.

Li
Review №73

Put the battery in for me had what I needed in stock.

Ch
Review №74

Okay

Ca
Review №75

Good people happy to help

Jo
Review №76

Great help getting Auto parts

Ra
Review №77

Always friendly and helpful.

Pa
Review №78

Friendly helpful knowledgeable staff

St
Review №79

I bought some parts here.

Br
Review №80

Always super helpful

Do
Review №81

They had the wiper fluids.

Br
Review №82

Very helpful..

Bi
Review №83

Stuff is good but very expensive

Ju
Review №84

Friendly service and competitive pricing

Pa
Review №85

Rude know-it-all employees

Do
Review №86

Very good service

ju
Review №87

Very knowledgeable and helpful

Ka
Review №88

Clean

Ka
Review №89

Very helpful staff

B3
Review №90

Complete incompetence running this place

Jo
Review №91

Very helpful

Sc
Review №92

Good friendly service

Zo
Review №93

Good

Ch
Review №94

Friendly place.

Ry
Review №95

Clean and helpful.

Da
Review №96

I wasnt there

Ca
Review №97

Love this store

J
Review №98

Good service

PH
Review №99

Staff is very helpful

Ja
Review №100

Its an auto parts store

Information
16 Photos
100 Comments
4.1 Rating
  • Address:240 South, OK-97, Sand Springs, OK 74063, United States
  • Site:https://stores.advanceautoparts.com/ok/sand-springs/240-south-highway-97?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 918-246-0865
Categories
  • Auto parts store
Working hours
  • Monday:10AM–6PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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