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Kasper Buick GMC
2401 Cleveland Rd W, Sandusky, OH 44870, United States
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Kasper Buick GMC
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Ka
Review №1

After shopping around multiple dealerships for a vehicle that would meet our needs we are happy our search ended here. Johnny Perez is an outstanding salesmen and is a great addition to the Ken Ganley team. He was patient and understanding to our current situation and was willing to work with us to figure out the best option. 5/5 stars for Johnny!Only complaint we have (which is why I left 4/5 stars) is the amount we got for our trade in. We went to a couple dealerships before we ended up here and they, along with KBB, appraised our vehicle at a much higher amount than what we received (like $3,000 more). If it wasn’t for our awesome salesmen being so personable and understanding and their dealership having a vehicle we loved - we probably would have went back to one of the first ones who offered us more. At the end of the day, we chose to accept the trade in amount because the other ones did not have an Encore GX that we liked and was within our price range. Overall, we were very impressed with the smooth process and the awesome team they have. And of course, we love our new vehicle!Highly recommended - ask for Johnny Perez you won’t be disappointed!

Ma
Review №2

The parts and repair service was so goodI had parts on order waiting for a long timeThey held them /installed them and honored the insurance thru previous owner. My big conversion van was returned to me in the best clean condition it’s seen in a while. The people I dealt with were so nice. I’d take my van back there anytime I need to

Bi
Review №3

Shout out to Justin Tucker for dealing me this 2018 Chevy Cruz!Totaled my car a month ago, went to see Justin about a car, which was sold before I got there. lolI went to several other dealers ( which was a NIGHTMARE) Understanding the market is upside down right now, Justin kept in touch with me, without harassing me lolTurned out he took in a local trade and cut me a fair deal! That’s all I was asking for!And also the Finance MGR for not trying to push all the extras on me ( can’t remember his name, it’s too hot out here ) 😂 Go see them 🇺🇸

ta
Review №4

Working with Ricardo was an absolute pleasure! He is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. I send all my clients to him and I also buy from him. This time in particular, the purchase was for my grandmother. I told him what she needed and the price point she wanted. He delivered!!!! I highly recommend you talk to Ricardo if you are considering buying a new or previously owned automobile.

Ka
Review №5

This is my second review done on Marvelous Mike Owens at Ken Ganley in Sandusky Ohio! He put me in the first vehicle I had purchased while living here in Sandusky and I was over the moon then, but now? 2 years later I am one happy Jeep Compass owner! Low mileage, clean interior, manageable payments and superfast checkout! Thanks for all you do Mike O. You need a raise!

Su
Review №6

Great service and a wonderful experience. Sales staff was very helpful.

Aa
Review №7

Johnny Johnny Perez was the best. He went over and above to make sure i was happy! Would definitely work with him again

Se
Review №8

Went in for service. While i was board window shopping i ran into Cassie who was very knowledgeable on what they had to offer. Definitely will make this my first stop when i am in the market for a new vehicle.

Je
Review №9

It was my first time going out and shopping for a car. Johnny Perez went above and beyond to make sure I got into the right car that would fit my needs. I highly recommend shopping at Ken Ganley Buick GMC!

Ph
Review №10

Great experience, very good atmosphere . Trustworthy group of people will definitely be doing business again! Shout out to Trey and finance for transparency

Va
Review №11

Salesman Johnny Perez highly professional highly respectful and will do anything to help you out and make sure that you are in your dream car.

Ra
Review №12

Don Weichel is the man. The folks at ganleys work really hard to get you into the car you want to drive

Ra
Review №13

What a great dealership! My family and I purchased an SUV and our salesperson (Mike Owens) was Fantastic!! He is not a typical salesman, he was energetic, fun and most of all NOT PUSHY. If you need a vehicle, new or old go to Ken Ganley Buick and ask for Mike Owens.

An
Review №14

I had a great experience working with Ricardo on the purchase of my Explorer. Thanks to Ricardo and the entire Ken Ganley Buick GMC Sandusky Team!

As
Review №15

They did a great job giving me a lot for my trade in. They were fast finding me a new vehicle and Cassandra did a good job keeping in communication with me through the whole process. The only thing that I normally get when buying a new car is usually make sure you have a full tank of gas as you leave the lot after making your purchase, but here they did not. Overall I was happy with the experience.

Ca
Review №16

The absolute worst car buying experience of my life. Was lied to multiple times. The finance department was the worst. I was pre-approved via the same bank I had purchased my last vehicle with. Specifically told them to only run a couple other banks “if” they thought they could get a better rate. Came back and told my “my bank” was at 7.5%!!! And “their” bank was offering 6%!! When I had, and showed them the pre- approval at 3.92%!! I was extremely upset and confused! Once I stated I’m calling my bank to see what was going on…. the finance manager walked out and dropped another piece of paper on the desk and walked away. Miraculously the rate dropped 3 points! Then once I noticed they had the term wrong and it was fixed… again… another miracle! It dropped to where my pre-approval had shown all along.Then there was the 1day that that turned into over a week to get my wheels painted. Was told I had to drop it off on a particular day/time because “that was when the truck comes” to picket up. Over a week later I go pick up my brand new ‘22 that had 168 miles on it when I dropped it off… now with 310 miles on and an empty gas tank!! My salesperson, a manager… no where to be found. The extremely nice sales gentleman that was there took down my concerns and said he’d have my saleswoman call me. Weeks later…. NOTHING!My daughter purchased a car the same day… we again specifically told them to only run their two top banks as my husband and I were house hunting. They hit our credit 8 times! When we address that situation we were told sorry… what do you want me to do about it?!! If this was a regular purchase at a regular store we’d return both vehicles! Oh… and when I dropped my car off to get the wheels painted… there was a female sales person who was extremely angry… yelling and cursing that she quits! I was not the only customer in the showroom. No manger came out to apologize… again nothing. The lack of respect and dishonesty in this dealership is appalling.Update: as you can see the “general manager “ responded… called the #, was transferred to a voicemail of the the general manager named “Pete”?! Left a message… 3 days later… again… NO RESPONSE! Oh, and the car my daughter purchased… it is showing needing an oil change! She has not even made a first payment or put 1000 mi on it! And both key fobs needed the batteries replaced the first week. And the milage on the original paperwork does not match the registration!***UPDATE: EVERYTHING was resolved! Not only was everything resolved… it was resolved at a level that more than exceeded my expectations. I learned that this particular dealership was recently acquired and as with all businesses there is a period of retraining and reorganization. John, the general manager, I “thought” may have been a bit slow to investigate/address my challenges, however learning he is running/reorganizing multiple dealerships, I now understand. Don’t get me wrong… John offered NO excuses and took full responsibility for the mishaps I experienced. He went above and beyond to make me feel that I was listened to, understood, and valuable as a person and customer.I was going to delete the original review… but as a business owner myself, I feel that anyone questioning if they should purchase from, or get service done from this dealership…. If they read this they will be comforted that even if there is a hiccup… as we are all human and make mistakes…John is an upstanding, honest, business man… “the real deal”… and will ultimately take care of any challenges.P.S. The service department is amazing! In particular… Heather is a bada#%! Thank you Heather for taking the time out of your busy day to “come to us” to educate/help us. Much appreciated!

Sa
Review №17

I feel I had a very fair deal with my truck to trade in. Johnny Perez was very well organized and very communicative. Everything you would want in a car salesman. The whole dealership was great to work with. Financing was seamless.

Da
Review №18

Good oil change, tire rotation experience. Friendly service staff.

Je
Review №19

Thank you Steve, Johnny, and Keith for the smooth purchase of my 2019 Jeep Cherokee. My dad and I saw the Jeep on Autotrader and contacted the dealership. Being from Michigan, we were not sure how we could drive the two hours to go see it because we both work opposite schedules. Steve and Johnny made everything smooth and efficient by bringing the vehicle to us!! They were there every step of the way to align the paperwork and delivery. Keith who dropped off the vehicle made sure it got here safely and he was incredibly friendly. Thank you everyone at Ken Ganley, would definitely recommend working with them on your next vehicle purchase!

Mi
Review №20

Mike O is the man. Kept in contact with us prior to us getting there, no pressure once we arrived and smooth financing process. Traded in 2 vehicles for a nice CX9 and in and out in no time. If you’re looking for a laid back experience, highly recommend Mike and this team.

Va
Review №21

Excelent service and attention.Best experience ever had by purchasing a new vehicle. Very happy and satisfied with my Sierra!Thanks Ricardo Trevino for your very professional support.

go
Review №22

Vultures. Went in for a GM part. They annoyingly heckled me for 2 hours about financing a used Jeep SUV I was mildly interested in.70 miles away, I meet up with a friend and fellow member at my private campground. Hes in a bind over being sold a half-ton truck he was told had a tow package that turns out to have no such equipment on it and is struggling to pull his RV.Same dealership...small world.

Mi
Review №23

Recently bought a new Acadia and we had such a great experience! Johnny went out of his way for us, constantly stayed in contact, and made the process so quick and easy!

Am
Review №24

Called for a pretty serious recall on my car and they would schedule me.despite me and my familys safety.

Li
Review №25

I could not say enough nice things about the customer service we received from Ken Ganley Buick GMC!! We were hours away from home participating in a baseball tournament when our front brakes went out. Heather, the service advosir, saved the day!!! She went above & beyond to make sure our suv was fixed & was safe to to return home. She was absolutely the best!! Thank you Heather!!

Da
Review №26

Justin was amazing, very down to earth guy who made sure to get me the best price.

Lo
Review №27

My experience here was great! We came from out of state and purchased a car without ever seeing it in person. We worked with Charlie, who was a great help and provided clear and transparent information about the vehicle, giving me confidence to buy before even seeing it. And when we arrived it surpassed all expectations!!

J
Review №28

Worked with Ricardo on purchasing a Buick Encore. The car was as expected based on the online advertisements (very accurate), the service and assistance provided by Ricardo was excellent. He was able to answer my questions and worked within my preferred budget. Thanks to him and the in house financing, I was able to complete everything in a single trip. I highly recommend this dealer - the staff are very good at their jobs and very helpful and friendly.

An
Review №29

Thank you Ganley especially Cassie! I walked in there with a vehicle in mind. Took the test drive, and knew right there and then i wanted this truck. Cassie and the Ganley crew will help you get into that new vehicle.Plus with 172 point inspection on your ride you cant beat that. Thank you agian!

Da
Review №30

Had the easiest buying experience of my life!! Steve and Trey got me right in and right out in the vehicle I wanted!!! Great service department and staff all around!!!

Ka
Review №31

I can’t say enough about Charlie! He was available to answer all my questions. Had a great experience and will recommend Ganley GMC Buick!

Ni
Review №32

We worked with Johnny and it was truthfully the easiest and most comfortable car-buying experience we’ve ever had! He made sure we had everything we wanted for LOWER than what we wanted to spend! We will be returning customers and I 100% recommend this place!

Re
Review №33

Johnny was great! Had everything ready and made the whole process easy and enjoyable! Definitely recommend asking for him!

T.
Review №34

We were very pleased and impressed with how professional and helpful Ricardo throughout our buying experience. He answered our questions, located another vehicle to our specifications and did an excellent job when the decision was made to purchase from Kasper to assure that everything was prepared in a timely manner. Ricardo explained the details of the vehicle very well and has reached out several times with emails and videos to make us fully aware of all the features on the vehicle. I would highly recommend Ricardo and Kasper GMC.

St
Review №35

We had set up service appointments for 8:00 am.I got there the following day to have the service performed on my truck only to be told that I wasnt scheduled..but in all fairness they able to perform the needed service on my vehicle ..so in the end it all worked out

Da
Review №36

This was a great car shopping experience. Although I wasnt able to get a vehicle, Cassie was a pleasure to work with. She was very friendly and helpful and very professional. My only regret was that we couldnt get a deal done.

Am
Review №37

Mike from Kasper is very friendly and honest. He got me a great deal on my 2017 Chevy Equinox!! And helped me trade in my other vehicle and upgrade it for my husband. All the workers there are friendly and do everything they can to work with you. Definitely recommend Mike Owens!! He will get it done!!

Da
Review №38

I was interested in a cash purchase of a van. The website did not list that the automatic door did not work. My brother and I spoke to Collette prior to driving an hour to the dealership. The dealership was specifically told what I was willing to pay. We were asked to come in. Upon arrival Collette never spoke to us. My husband and I were placed with a very arrogant and deceptive salesman. We test drove the vehicle and realized the door did not work. Upon arriving back at the dealership we told the salesman about the door. He replied with information regarding his ability to sell because the door opens and closes. He was aware but the information was never disclosed to us. We decided we would still like to purchase the vehicle. I offered $500 more than I told Collette and the offer was refused. It was $500 less than the asking price. The dealership did not fully disclose the info about the vehicle and purposely wasted our time, as they were aware of our willingness to pay prior to driving there. This was easily my worst car shopping experience.

Cr
Review №39

On Saturday July 11, 2020, I proudly accepted delivery of a new 2020 GMC Sierra 1500 SLT.I am glad to have Kasper as the dealership for my new truck.Kasper is a Clean & No Pressure Dealership overall and from a ladys eye clean restrooms.Good to have the buying process all handled at one location. The financial process was smooth & easy with a great great rate.I was early for my appointment still Cordial and accommodated me.My Sales man Mike Owens in the photo.

Ky
Review №40

I personally have to say I never thought I could get out from under the vehicle I did but ken ganley and the staff made it happen big thanks to Charles Greenburg! Treated me like family and made it right for me in turn putting me in a beautiful new truck!

Ba
Review №41

Im putting this post in to let people know what a great experience I had at Kasper GMC in Sandusky Ohio, And the prompt and outstanding service that I received in the sales department with Mike Owen, The gentleman treated me like family and had me in and out in 1 hour when I bought my new truck, that is something you usually dont find when you go to a dealership. Its usually waiting around and playing the game. This was not that way It was a no BS experience with him, I would recommend anyone that goes to Kasper GMC Sandusky Ohio to ask for Mike Owen.Thanks again Mike.Barry Latham.

Bl
Review №42

Johnny Perez the sales consultant we talked with was very nice, not pushy, knowledgeable answering our questions, and got us a final price within what we wanted to spend.

Me
Review №43

I came in town for my sisters memorial. My engine light came on and I drove it to Kasper the day after Memorial day, one of their busiest days. They quickly took my car in and checked it and set me up with a rental so I wouldnt be late. They ordered the parts and had it ready by noon the next day. They are incredibly kind, extremely knowledgeable and Im so grateful for their help. Wish I lived closer because I would choose them every time!

ma
Review №44

Recently Experienced surrendering a Toyota lease with Charlie and leased my 1st GMC ENCORE GX..My 1st Suv, my 1Sirius Radio in my vehicle...Charlie really LISTENED to my unique situation and needs and went above and beyond to provide a UNIQUE & once in a Lifetime Experience at the Sandusky dealership. Everyone treated me like FAMILY!

We
Review №45

I went to Kasper after my truck’s Transmission went out and I was just a walk in didn’t have an appointment and I came in and Ricardo one of the sales representatives had asked me to sit and asked what he could do for me today I explained what happened and I needed a car. I tell you wait the workers should get a lot of Praise for what they do they took time and helped me get a vehicle and I saw you were at Ricardo spent a lot of time getting me approved for a vehicle today and the experience here you may walk in as a stranger but you walk out as a happy customer I say thank you Kasper For giving me a vehicle

Al
Review №46

Awesome service!!!!! Very friendly, ver nice, and talkative. They dont make you feel aquward and you feel at home. Worked with me very well. I went to two other car dealerships before this one and did not have good experience. Charley was very awesome and helped me allot!!!!! Loved it here.

Ve
Review №47

Don was AMAZING! I walked in there skeptical, thinking we would get raked over the coals. He literally made the impossible, possible. Hands down, THE BEST car buying experience I have EVER had!!!

Di
Review №48

Good experience, appreciated Ricardo Trevino assistance!

Sa
Review №49

Just got my new truck thanks to Mike Owens. He was very patient and helpful. If youre looking for a new car I highly recommend this place, you definitely will be satisfied. 😊

De
Review №50

I came here not expecting to walk out with anything. Ricardo Trevino did totally amazing. Went above and beyond my expectations. He goes out of his way to get you what you need. I would recommend him to everyone.

Mi
Review №51

Don Weichel was very helpful and very outgoing in his efforts to secure me and My significant other a family vehicle, thanks again to Don as well as the other staff, very happy customers we are

Gi
Review №52

In this year of chaos and uncertainty Kasper Buick has made my year!!Best car buying experience EVER!!I felt like family as soon as I walked in and was greeted by Charlie and James. The atmosphere in the showroom was calming and fun.Charlie was knowledgable with no pressure. Great personality and awesome sense of humor. James was my man for keeping my payment right where I needed it! Found my dream SUV! If you’re looking for a Great vehicle and a GREAT deal, stop in and ask for CHARLIE GREENBERG!!!

Ka
Review №53

The team at Kasper Buick GMC is fantastic! We highly recommend them and we will definitely return in the future - for service and sales! We live out of town and we were in Sandusky visiting family, when we noticed that one of our tires was slowly losing air. I called Kasper and was grateful that they offered me a service appointment the very next morning. Ben, in the Service Department, went above and beyond to make sure that our vehicle was taken care of and that we were able to return home safely the next day. Ben is professional, knowledgable, personable and exceptional to work with - I really appreciated all of his help and attention to detail in solving the issue with our vehicle. Hes a great communicator and he made sure that I knew what was going on throughout every step in the repair process. Its tough to be away from home when a vehicle emergency happens. To be able to call on a dealership for last-minute help and then to leave there feeling like youve been a customer for years, says everything! Many thanks again, to Ben and Kasper Buick GMC!

Ka
Review №54

I had a great experience working with Charlie. I had an impossible budget I needed to stay under and he worked very hard to get me a reliable vehicle for me and my kids. I would definitely recommend him and Kasper.

Br
Review №55

My experience was fantastic. Service was flexible and swift. Charlie was my service associate and he was phenomenal to work with. Charlie is experienced, attentive, courteous, and professional. Showroom is well set up and maintained. I appreciate how quickly they had me back on the road.Thanks to Charlie and Kasper for my new truck!

Bl
Review №56

Charlie is an awesome sales consultant ... I definitely recommend him to anyone who wants to buy a new car .. Kasper is a great dealership very helpful and caring .. Always wants to make sure u have a car that fits n suits you best

Br
Review №57

After a bad experience with Foster Chevrolet I scheduled an appointment with Firelands GMC! Best decision ever! Ben was very friendly and answered all the questions I had. Thank you guys, we will be scheduling with you from now on!

Je
Review №58

I was looking for a small car for my daughter’s 1st car today. I found them online. Went in and talked to a friendly, helpful salesman. Charlie Greenberg. Thank you so much on making this a smooth, easy purchase!! I was so happy driving off with a car within the same day!!

Tr
Review №59

HIGHLY recommend coming here to purchase your next vehicle. Charlie walked me through the process seamlessly and never tried to haggle with me or push me into buying something out of my budget. He was extremely knowledgeable on all of the features of each car and went above and beyond to make sure I got exactly what I wanted and understood each step of the process. Charlie was very professional, helpful, and kind- will definitely be back here for my next car and i will be telling all my family and friends to do the same!

Wi
Review №60

Ricardo Trevino hooked me up with the best vehicle I will EVER own. Thank you sir for taking care of me. Youre good dude. Stay blessed my brother.💙

Di
Review №61

Had a great experience at ganley buick in Sandusky today, Collette was great she made the process simple and put us in the car we wanted.

Al
Review №62

Ben and Heather in the service department were exceptional. They treated me fairly, communicated clearly and were honest and accommodating. I would return again without hesitation.

Ry
Review №63

Mike was excellent. Given the fact that there is a pandemic going on i wanted to spend as little time at the dealer as possible. Mike handled everything over the phone. He had the car cleaned and wrapped for a quick test drive and i was out of the dealer in less than one hour. Thanks for everything!

Ja
Review №64

Had a great experience here and the salesman Charlie helped very well. Definitely recommend going here to meet good people and for some nice quality vehicles.

Mi
Review №65

Had one of the nicest car buying experiences ever. Mike Owens put us together in about 2 hours. We walked away with a preowned 2014 Nissan Maxima. 5 stars is not enough, Thanks again from Cleveland

Ju
Review №66

Carla was awesome helping me with my Mazda at the body shop. Even picked the car up from the property it was hit at!! She was wonderful and the body shop did a great job at fixing everything. No complaints from me.

Vi
Review №67

Our experience with Kasper Buick GMC was superior above all others. Mike Owens our vehicle representative went above and beyond the extra mile. He ran the distance for us, obtaining a deal we could not fathom. We recommend Mike Owens for any of your future vehicle purchases. 60 years of purchasing vehicles, Mike made our vehicle experience a 5 star experience.

Al
Review №68

Charlie was amazing today and made everything go so smooth! I will forever be coming back here!

ga
Review №69

Charlie was great to deal with! Very knowledgeable & helpful.Great experience at kasper buick / gmc.

ja
Review №70

The dealership was awesome it was so easy to work with they Ricardo was great. They stay after close because I couldnt get there till 6 and they stayed til 745 to do all the paperwork

Sc
Review №71

Next time you’re in the market, go to Ken Ganley!!

Vi
Review №72

Charlie and James went above and beyond getting my car fixed that I purchased at Kasper Toyota. I was caught in the middle of the transition and Firelands Toyota didnt want to take ownership of what they sold me. Kasper Buick was awesome and fixed my car with NO PROBLEMS! 👍

Ch
Review №73

I purchased I car from Mike Owens, and he was amazing! He listened to our needs and budget, found me a car that fit both. He was very knowledgeable on the features and accessories. I enjoyed the experience with Mike Owens and Mike Pierce so much I sent my mother to them shortly after I bought from them and she bought from them as well.

Pa
Review №74

After multiple visit to many dealerships and many conversations about what I wanted I ended up at Kasper. I called to make sure they had the two cars I was looking at. They never gave me the run around, always respectful and polite. They provided all the information I requested and had the vehicle ready for pickup when I told them I was ready to purchase.I ended up with a very nice used Buick. I had some concerns leaving the lot and the manager of service gave me his card, told me he would meet me to pick up the car if I still had the same concerns after driving it for a few days. Did I mention the car was sold “as is”? He did not have to do this, so he went above and beyond!Kasper had the best price and a really decent drivetrain Warranty policy - you don’t see this often. Mike was very knowledgeable about the dealership, their policies and the Buick app/service. I highly recommend visiting them if you are in need of replacing you car or just would like an upgrade. Purchasing a car is very stressful, especially if it wasn’t in the plans. Mike and the team at Kasper helped ease the pain.

Br
Review №75

Great experience! Our salesperson Charlie was extremely helpful and courteous. He was thorough in providing us with information and they made sure our purchase was a positive experience.

Ni
Review №76

Always great service, been doing business with Don Weichel for years, always pleasant and professional. Definitely recommend!

Lo
Review №77

Charlie is great ! From start to finish I felt like I was in good hands. He is very helpful and answered all my questions. Charlie gave me feedback and was very polite. I definitely recommend to seek assistance from him. Be sure to ask for Charlie, you won’t regret it !

Je
Review №78

I really enjoy going to Kasper. They take great care of my car when I bring it into the service department. Any time I am in the waiting room and Don is working the sales floor, he never hesitates to chat with me and ask how Im doing (and how my car is doing too). He helped me find my current car even though I was picky, and I am very happy with my experience there.

Ro
Review №79

Charles G. was a great salesman who sold us a 2020 GMC Acadia. He was very helpful with all the options and discounts that were offered. Actually the whole team at Kasper Buick GMC is excellent in what they do. Thank you!

As
Review №80

Great staff, really good service. They try and get you out as fast as possible but can’t complain if the place is BUSY. Oh can’t forget about the salesman Charlie. He was on top of everything, and I wouldnt want anyone other salesmen, thanks for the help on this new car purchase! Love my GMC. Thanks Kasper GMC and Charlie for my purchase.

Da
Review №81

Very friendly staff. Charlie made sure that I was completely satisfied with the vehicle before purchase! Wonderful selection and extensive explanation of terms, services, and benefits

Ri
Review №82

We bought a Captiva bout 4months ago and it drove nice and so we bought the car and I asked for spare keys because it only came with 1 set. I kept calling and asking MIKE OWEN a sales worker there and he kept telling me a different story every time and gave me the run around. So basically he got is money and no longer wanted to help us. That is not professional.

Ga
Review №83

Had a wonderful experience with Ricardo Trevino. I enjoy my Chevy equinox he sold me. Made the experience quick and easy for me. Ricardo is 100% about his customers and making sure that every little detail is to their liking. Ricardo is the best in town by far!!

Me
Review №84

I went to Kasper Buick with no intentions of purchasing a vehicle but to simply check out a Buick Enclave that we seen online. After seeing it and taking it for a drive my husband and I came back an hour before closing and test rode it one more time before we purchased it!!! Mike Owens was our salesman and he did an amazing job getting us in the full size SUV that fit our needs!!! I would highly recommend going to talk with him if you’re looking to buy!

Ch
Review №85

I am super picky and hard to satisfy. Charlie was incredibly helpful and super friendly. I came in for one vehicle but got another one that I absolutely love! Thank you so much Charlie and to Kasper GMC. Seriously good people here!

an
Review №86

Had a great experience all around. Don W was very patient with us as he stayed about and hour and a half after his shift was over to help us out. We found the perfect car. He is a very kind person helped with our children too! Definitely recommend this place.

Ro
Review №87

Don Weichel is my go-to salesman at Kasper Buick GMC. Don is very knowledgeable and has helped us with new and used cars through the years. We have also suggested Don to several friends that have purchased vehicles at Kasper. Don is always available when I need a car wash and has recently helped me pair my new cell phone to my car. When looking for a new vehicle Don has always come through!Thanks Don! Keep up the excellent work!

Am
Review №88

MIKE OWENS WAS THE BEST TO WORK WITH. VERY PEASANT AND LAID BACK. My daughter and I both bought a jeep yesterday and will definitely go back to him in the future. HIGHLY RECOMMEND HIM!!

Kr
Review №89

Go see Mike Owens! Just purchased a car from him and he was by far the most honest salesman I’ve ever came across. He was patient with me to find the exact car that met my needs and budget. Mike made sure my car shopping experience at Kasper was the best I ever had!

Ma
Review №90

If you ever want to be treated like family & not a customer then Charlie Greenberg is the man to see. He treats everyone with nothing but respect. You can describe Charlie as being professional & efficient hes the absolute best. Never once was I rushed when I was asking questions. He took his time to explain everything. He is extremely knowledgeable. I would recommend him to everyone that wants an excellent experience.

Mo
Review №91

I had a great experience at Kasper. Mike Owens was my salesman and he was respectful and patient and did not push me to make a decision. I felt heard and I felt the negotiation was fair and honest! Thanks Mike and big s/o to the Kasper Buick GMC group!

ka
Review №92

Mike Owens was AMAZING!!! Highly recommended!!!Super sweet, patient, fast, and not pushy at all!He even said “I like for you to be the boss”!Just hands down the best service EVER, thank you!💓☺️

Be
Review №93

We had a wonderful experience from start to finish! We were greeted by multiple employees when we arrived and had a pleasant experience. On top of great service, our vehicle came with a lifetime warranty! Highly recommend and we will be back again the next time we need a vehicle!

Cl
Review №94

This place is great! I live in the Akron area, but looking at all these reviews, I knew I had to try this place out! I had the salesmen Charlie Greenberg, and I dont regret a thing, he was very kind and got me the best deal possible. Go to him if your looking for a car, hes the best one there. Props to everyone here, especially charlie, COME HERE IMMEDIATELY!!

Su
Review №95

I’m 3 years into my purchase of my WONDERFUL GMC Canyon Denali Diesel. This is the best vehicle I have ever owned and buying from Ricardo Trevino at Kasper Buick/GMC was the most pleasant experience buying a vehicle I ever experienced. I now drive almost 2 hours to them to have my oil changed and for any ongoing maintenance needed for my LIFETIME WARRANTY🥰

Ja
Review №96

I just purchased my first car from Kasper GMC and I must say they made this experience for me breeze. They worked with me, my credit not being as good and got me in the car I actually wanted. If you stop by, I highly recommend Charlie Greenberg. He was very fast and friendly and I would highly recommend anyone who are buying their first vehicle to come here you would not be turned away they will find something that works best for you. So glad I chose Kasper GMC and Charlie, they are best choice I made.

Ty
Review №97

My second car from them they are always friendly making me laugh and they have always fixed my car if something went wrong. I highly recommend Charlie when buying a car. He was very proficient and got me my car very quickly. I came back after several years and the staff remembered me right away being kind as if i never left from being a customer. Highly recommend buying for here, especially from Charlie!

Sa
Review №98

I recently visited Kasper Buick with my sister to find her a new car. We were helped by Jon and we were so pleased with his customer service. I’ve never been the one to like car shopping but Jon made it such an awesome and fun experience. He was very friendly, super helpful and explained all the options to chose from. I would definitely recommend going to see Jon if you need a new car!

De
Review №99

Had Ricardo Trevino as my salesman. He was great in getting me something newer and getting me approved! Great to work with!

CJ
Review №100

Quickly you have things to entertain you while your car is being treated fine.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:2401 Cleveland Rd W, Sandusky, OH 44870, United States
  • Site:https://kasperbuickgmc.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 419-502-5121
Categories
  • Auto repair shop
  • Auto bodywork mechanic
  • Auto painting
  • Car dealer
  • Buick dealer
  • Car rental agency
  • Car service
  • GMC dealer
  • Towing service
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–8PM
  • Friday:9AM–6PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
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