Owner was honest and price was fair. I brought my car to another shop prior who said they couldnt wield my existing exhaust catalytic converter and wanted to charge me $$$$ to install a new one. I brought it here for a second opinion and it worked out.
Dont waste your time very high prices and rude people
I received excellent service. I was recommended to come here for my brakes. Im happy I did and I would come back for my all my automobile needs. Very honest company.
Robert is honest and really good at what he does. He is good at explaining repairs in detail if you ask. I have been bringing my cars here for +10 years. Even when I had to drive from far away.
Ive had this weird loud noise from my car for a while and other shops couldnt figure out what it was, within a few minutes of him looking at it he figured it out and I gave him the go ahead to fix it. Now I can actually hear my radio! It was a old AC compressor
Knowledgeable quality work and fair prices.No middle man after high dollar sales for commission. Just the honest owner.
Very pleased Robert thank you.
Good work fair price well knowledge of noice to yr car
Couldnt weld my exhaust right, took my business else where.
Very professional and straightforward.
Went to see Robert at Ok- Muffler to fix my car, it was running bad, Robert took time to tell me what was wrong with the car, and he fixed the car now it runs good. I highly recommend going to Ok- Muffler to see Robert. He was very nice and friendly
Awesome service. Robert was extremely friendly and helpful.
Best repair shop in OC! I have taken my cars here for years.
Great service! I spoke to him on the phone and my wife brought the car in. He repaired our car very quickly. He even noted a few other things that we should look at doing in the future. But he did not pressure us at all. He was very nice and he explained things so that even my wife could understand. It is refreshing to find mechanics that are straight forward, respectful, non-pressuring, no up-selling, and does great work. I definitely recommend A OK Mufflers.
Robert is a good and honest guy....something rare in the auto repair industry. He fixed my Nissan in one day and it passed smog with flying colors. Highly recommended.
Good
Came in one day asked for a quote on a delete on a resonator and replaced with aftermarket ones they happily said they’d do it, next day I show up to get the work done all the sudden the guy refuses service and claims it illegal. Waste of time!!
I have a 1990 BMW that A Ok has serviced several times. Initially for the Catalytic Converter. The repairs and service were excellent. When my Cat burned out 2 years later, A Ok honored the warranty and replaced the Cat without issue. I have also had the brakes and minor repairs performed, which I am very happy with. Highly recommended!
Been a customer for about 5 years. Love the service. Robert is always friendly and willing to answer any questions I have. Always speedy with their work and even the biggest jobs on my car get done within a day.
I was told by different shops that I would need a new catalytic converter for my wifes Dodge Caravan by different mechanics. Then I came across Robert from word of mouth referral. After checking it out, he told me I didnt need it. Saved me about $300. Great mechanic, good man, and even dropped me off home and picked me back up when the work was done, all in one work day. HIGHLY recommended!! Its been hard to find a good mechanic with good prices that actually gets work done in a timely fashion since I moved here in 2008. 5 years later, and Robert will most definitely become my new permanent mechanic. Thanks bro -Charles
I can say with honesty that they sell illegal parts and when asked to fix the issue they want me to pay extra to fix their mistake, do not go herePuedo desir que a qui ponen parted illegales y no responden para areglar el problems, pieden dinero para arreglar su error
Robert is a great mechanic.Fast reliable service .Ive coming to his shop for almost 10 years now. I really do recomend.
Zombie apocalypse customer service good workmanship very loyal very respectful Robert the owner is incredible man to deal with the best place to go to for any repair work you need
Excellent work. Did exactly what i asked on my 350z. Still ended up cutting it and modifying it to fit my muffler, but great service. Robert is funny as heck!! Loud as f***!!! Hahahahaha
Known him for years Lucky I ran into him again Anything I cant do I definitely will bring to him. Same straight up Honest Guy ive known for 25 Years.
Great mechanics, I have been take my cars and trucks to Robert for more than 15 years and my kids now take their own cars to him.
Came in to get an oil leak diagnosed and fixed. I got the work done that was recommended, then a week later my timing belt came off due to them putting in on incorrectly. Thet fixed that issue for free... except my car is still leaking oil and my engine now clicks as loud as a tractor. Id demand they fix it, but Im too afraid to bring my car back there. Find somewhere else
Been coming here for almost 13 years and so has my father and family!! Great guy and funny!!! Always tells the truth about your car and never had issues with my car!
Good work
Absolutely fantastic service here! They installed a new catalytic converter for me in under an hour!
Brought my car in because the brakes were seizing up. Robert told me I had power steering fluid in the brakes and would have to replace the whole system (except for the back brakes).Spoke to my dad who worked on the car beforehand and said that qasnt possible. Went back and spoke with Robert who was very upset and said he couldnt help me unless I paid $500.He ended up leaving the car in his parking lot without brake fluid for me to tow.EDIT: While we were waiting Robert came to me and offered to at least put fluid in the master and bleed the brakes for $45.This is a lot better customer service than before and for that he gets three stars instead of one.
Exelent service...good prices they never disappoint me!!!👍👍
The owner straight-out lied to my face. He misdiagnosed my problem and when I got my car back it was worse than it has ever been. I will be talking to the Better Business Bureau and the Santa Ana Chamber of Commerce about this place. Please dont ever go here.
Liers. Plain and simple
My car never had performance issues until I took it here. Brought it in to fix an oil leak, now the car stalls every time it idles. Brought it back once for them to fix their fix but now it runs worse than ever. Afraid if I ask them to fix their mistake again they will only make it worse
Great guys! Always very helpful!
Great shop great prices been coming here for ten years.
Very reasonable prices
Robert is awesome !!
Robert is honest and very hard working.
Helpful
Robert is honest, trustworthy and professional. A++++++
Great Service
Excellent service
Being with them for 15 years
Very good service very friendly and very very happy with their work and best of all they speak in Spanish.