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Yo
Review №1

I got my brakes and transmission fluid done here, and I’m happy with the results. The price I paid was good, and the technician took their time to make sure my car was running great. Keep up the good work. Thanks

An
Review №2

I was greeted by Randy who was very professional and friendly. All procedures requested were written down, in detail and I was asked if I had any questions, I stated I did not. I requested a specific time in which I needed my vehicle returned and it was completed within that timeframe. Key Nissan/Toyota is my new repair shop for my vehicle. Thank you for being professional, timely and friendly.

Pa
Review №3

Very friendly service. Usually car repair places are not known to be that friendly, but the gentleman who helped me was awesome.

Ma
Review №4

I came to this service on a recommendation from a friend, after having visited my dealership. The dealership wanted me to change the break fluid and change rear breaks on a 2 year low mileage vehicle. I didnt believe them and came here. These guys explained and showed me exactly what conditions my breaks were and it turned out the dealership tried to sell me an unnecessary service. I still did some repairs on the car, at a much better price. I think these guys are very honest and they work on what needs to be fixed a d they dont up-sale you unnecessary fixes. I think they earned a new customer.

Ja
Review №5

These people are so great they find everything wrong with youre car and ask if you would like to get it fixed with prices included. I got a great estimate and got my 2005 nissan maxima running for a few more years. Thank you guys so much.

Pa
Review №6

I took my Honda Accord 2008 to Key Nissan Toyota Honda Service for maintenance and engine and I was very happy with their services. The price overall to fix what is only needed to be fix is reasonable too. They did a great job and finished on a timely manner. I always take my car to do a regular maintenance to this place and would recommend to others.

Mi
Review №7

Randy was excellent. From scheduling to completion of work the process was easy and pricing is fair. I went in for brakes and was recommended for some addition services. Low pressure and easy to work with. Also, communication was very efficient during the process. Definitely would recommend.

Si
Review №8

I have been going here for many years with many different cars and the quality of service has always been excellent at a decent price.

Ro
Review №9

Good, quality service at a reasonable price. Randy kept me up to date on the progress of my car.

Bl
Review №10

I always take my car here. The prices are hard to beat and they are always honest. Randy is extremely good at statusing with me about the work being done on my car, and they have always gotten the work done in a timely matter. Thank you Randy :)

le
Review №11

Key Nissan (and Randy specifically) have always been responsive to voicemails and texts. Service was done quickly and within estimated costs. Love the Saturday availability and that on week nights they are open until 6. Love the key drop and will continue to bring my Nissan there.

Po
Review №12

Randy and his crew do an amazing job each and every time I get my vehicle serviced with them. Not only is their quality of work the best but their pricing is very reasonable and well deserved for the work they do.

Ka
Review №13

They are honest and very professional. They give recommendations but no pressure. I’ve been going to them for over two years. Very satisfied!

Br
Review №14

I had my 2014 Toyota Corolla’s brakes changed by Randy (the owner). He was thorough and incredibly knowledgeable when explaining the work getting done and the value of upgraded pads in the long run. I never felt sold to and felt like the options were laid out fully with zero pressure. I was in and out in no time. After my latest service, which I did more local show (in LA) out of convenience, I’ll be going back to Key Nissan. The price, customer service, and quality of work are significantly better at Key than shops I’ve tried closer to home. Well worth the trek. Thanks Randy!

To
Review №15

I’m very ignorant with cars but they were patient and super helpful. Very happy with the service and will be returning!

Ke
Review №16

A brief description of the picture that you are looking at that. This is my strut mount in two pieces it is supposed to be one unit. So they put it back on knowing it was broken and sent me on my way.It sounded like my front end was falling apart!It took them 9 HOURS to change my shocks and struts.I had to bring it to another shop to get fixed.DO NOT BRING YOUR CAR HERE!!!!

Er
Review №17

Key Nissan Toyota & Honda did great work on my 2013 Toyota Corolla! The car needed a transmission flush, fuel system flush and brake lines flushed. I took the car to the dealership and they quoted me an insane amount of money. Key Nissan did an excellent job at half the dealership cost. The car is running like new again!

Le
Review №18

Great service. Honest quotes. Quick work. Reasonable prices. What more do you want?!

Sa
Review №19

I took my sons 2003 Honda Accord to get fixed the first time it was a steering issue Randy is very professional and responsive. The work quality and customer service was awesome since then I have taken my car for brakes, and electrical work. Definitely recommend this place.

Ta
Review №20

Had a great experience with Key Nissan! I took my mom’s 2015 Nissan Rogue in for new brake pads, and the staff were professional, true to the projected time, and fair with their evaluation and pricing. I’ll definitely be back!

Cl
Review №21

Key Nissan Service was amazing. A lot of mechanic shops can be intimating to a girl but not them. They all were so nice and helpful.and it has to be the cleanest auto shop Ive ever seen! Definitely will be returning friends.

Ty
Review №22

Although I typically work on my cars myself, Im not a professional and sometimes DIY guides only take you so far.Key Nissan has taken care of many of my dads cars from before I was born, and they continue to be our go-to trusted mechanic shop.Would recommend.

St
Review №23

These guys are the best. Took my aging Corolla to pep boys for an oil change, and they diagnosed a cracked exhaust manifold, saying to take it to a muffler shop, and it might cost up to $7-800 to replace. Made the drive to take it here, and they welded the crack shut for less than half the cost. My familys been coming here for 10+ years and could tell lots of stories like this. We trust them completely and have never had any complaints.

Ty
Review №24

Brought in my 2011 Nissan Xterra for new fluids for transmission, diffs, brakes, and transfer case. Very reasonable pricing and great service. Will definitely be back for future work.

Br
Review №25

They worked on my 2011 Honda CR-Z twice so far and it came back great. Topped off all my fluids and let me know what needs to get fixed, the price, snd what I could do. They weren’t pushy about the price or saying they needed to fix it. Just what I wanted to do. Support small businesses!

Ha
Review №26

I have my front and rear breaks done for my 2017 Nissan Rogue. I dropped it off before they close and picked it up the next day. Friendly staff and great service.

Vi
Review №27

We were recommended by a friend of ours and randy went above and beyond to fix our Mercedes 04 and Honda Civic 2016

Mi
Review №28

Randy is the best. This place is awesome! They really know what theyre doing. Came in with my scion xa 2004 for a clicking sound. Found under cover damaged and loose, which cause the clicking sound. Also, my brake and abs light came on. Got a replacement on my speed sensor.

Pe
Review №29

Very trustworthy and reasonable shop! They are always up front with me about what needs to be fixed ASAP, and what can wait til later, since I’m on a budget. I really appreciate their honestly and quality work. I would definitely recommend Key Nissan to family and friends.

Bo
Review №30

I have been to this shop several times for different cars services. Always please with their professionalism, on time, and good results.Special kudos to Randy for always treating customers with respect and courtesy 👍Will definitely continue to come back for future car needs.

Ma
Review №31

Best team and best service 👍 good luck 👍

Fr
Review №32

Always great service, and I always recommend my family and friends. Good job guys.

Je
Review №33

Excellent service!!! They performed work on my front and rear brakes and were very honest and informative about every step of the process. They completed the work quickly and called me as soon as it was finished. They also sent me a follow up text to make sure that their work was completed to my satisfaction and everything was working properly! Such a great company with excellent service! Will be a return customer! Thank you!!

Cy
Review №34

Randy, the service experience was easy and exceptional as always. Thank you.

Ja
Review №35

Good prices, and a very communicative staff.

Ca
Review №36

I have been taking my Pathfinder and Sentra to Key Nissan for years. Great guys, they work quickly and their work is solid, I’ve never had to go back for a fix on something that they’ve already done. Efficient, friendly, they don’t push parts or try to make you do work that is not needed. Highly recommend!

Na
Review №37

Randy and the folks over at Key Nissan are always doing right by me and a fantastic job at that! Have been taking my 2004 Lexus GS430 to them for about a year now and have been extremely satisfied with their work and customer service. During my recent oil change, they made sure to notify me about a big nail in my tire which could have honestly saved me from a flat on my way down to San Diego a few days later. Thanks Randy!

Ba
Review №38

Good value, brake replacement and rotor resurface for my camry 2005 for a good price.

Sh
Review №39

Randy was very honest and to-the-point about my car. I brought my car in to get my front brake pads replaced with a Groupon I had purchased and I let him know that I needed both my air and cabin filters replaced in addition to my brake pads. He did an inspection and let me know I needed my rotors resurfaced and he asked me if I wanted to upgrade my brake pads from standard to premium.I passed on the offer and he was very understanding and not pushy at all! He even showed me how filthy both of my filters were after and I appreciated knowing what I was breathing and how my engine was handling that.In under 2 hours and $200, I had my front brake pads replaced, rotors resurfaced, AND I had my air and cabin filters replaced. He even followed up with me a day after to see how my car was running... now THAT’S great customer service!I highly recommend this place... affordable, efficient, and thorough. I’ll refer as many people as I can.Thanks Randy!!

Mo
Review №40

This is the best car repair shop I ever been to and if is the only place I trusted. Randy is very patient with my many questions and he is really great with following up!The price is the best compare to any other places and they only tell me to change things that necessary!

Ru
Review №41

Great service. Went in to replace the front brake pads on my 2011 Honda Civic. Randy was professional and knowledgeable. Highly recommend.

He
Review №42

Randy and his team are great at what they do. Im lucky to have found someone with their level of expertise in Japanese cars. They have earned my trust with my wifes Lexus, which is not cheap to maintain/repair but Key Nissan gives reasonable prices and they dont beat around the bush on their repairs. I highly recommend these awesome guys to anyone.

Je
Review №43

I’ve been using these guys for 2 years and they are great! I highly recommend them!

Ca
Review №44

Great customer service.

Lo
Review №45

Key Nissan has done a few repairs on my Nissan Rogue and I have been truly impressed! The staff is friendly, the prices are reasonable and the service is fast! I love that they check in to see how my car is working after repair and send email reminders for service. Im so glad that Ive finally found a place I can trust!

Ch
Review №46

Have been to see Randy twice, once for the rear brakes and once for the front brakes. Both times work was done before promised and the price was incredible. Got upgraded to ceramic brake pads and had the disks turned down. I challenge anyone to go out and look for a cheaper price and service that great! Thinking of making this my go to service station.

Gr
Review №47

We have a 2007 Mazda CX-7, Randy and his team at Key Nissan have kept it running like new for years now. They only fix what I approve and are very fair with pricing. They go beyond regular service and always let me know what’s up with my car.All of my daughters trust Randy with their cars as well.Great people highly recommend them.

Ho
Review №48

Came by for brakes change and install of shock springs. I was quoted a little high for the rear springs install, but once I told them how easy it really is, Sonny checked and agreed to my price request. Everybody makes mistakes, but this place was honest about it.The service was quick and outstanding. No complaints.2011 Infiniti G37

Mi
Review №49

Good customer service and fast service.. I recommend this place

Au
Review №50

I love this place. They do excellent work and they are super nice. Totally reasonable prices for mechanics

Da
Review №51

Great place. Key Nissan was able to pin point the trouble with my 2005 Toyota Sienna Van, that kept shaking every time I would accelerate, and fixed it in a reasonable amount of time. It rides like a charm now. Thanks Randy!

da
Review №52

I drive all the way from Los Angeles to get my car worked on here in Santa Ana. Finding a good mechanic is an important factor!! Randy and the team at Key Nissan Service are really good. I took my 2007 Altima Hybrid in after being away on business, and the car hadnt been driven for a few months. They are very attentive and dont make you pay for things that you dont need done. This shop is very honest about the work needed to be done and the repair work is excellent. Thanks David

Cr
Review №53

Love Key Nissan, whenever our car needs repair, we go to Key Nissan. The service is great, they let you take your car right over, they even they let me drop off my car the night before. Very convenient!! They always call to let us know the problem & the cost before any work is done. Theyre efficient and honest and we trust their work. I would totally recommend this place to friends and family. Thank you Key Nissan!! Cristob

Ma
Review №54

I was very impressed with the professionalism and friendliness at Key Nissan. Received their Holiday and Thank You card with special offers in the mail after servicing my car at the shop - a very nice touch they did for customers. Best of luck with your business and would definitely recommend.

Ab
Review №55

I was raised with a healthy dose of skepticism when it comes to anything that involves more than the minimal, everyday financial transaction. Ive been using the dealership since getting my Toyota but wasnt thrilled with the impersonal, time intensive experience. I tried Key Nissan out for an oil change at first and was happy with the service, cost, and timing. Some time passed and I had a long road trip coming up and needed to prepare my car for many continuous miles of use. I shopped around and the cost combined with the prior positive experience led me back to Key Nissan. I was very happy with the outcome and my car had no issues during the roadtrip. Since then, this is the place I go to for my car needs. They are very fair in costs, excellent with communication, and I have never felt like they were trying to tack anything on just to make more money. In fact, when I was in a tighter financial place before the big road trip, Randy helped me determine what was necessary and what was good for my car but not imperative. I highly recommend Key Nissan. They know what they are doing, theyre friendly and trustworthy, and they are efficient and fair.

Mi
Review №56

10/10 would definitely go again!!! I used them originally for a groupon which was great. My car ended up needing more work than expected and Randy completely worked with me and communicated on an awesome level which got everything done.

Kh
Review №57

Took my 2016 Toyota Camry for service, they did excellent and fantastic job. Will definitely go back and would recommend this shop to everybody.

Jo
Review №58

Very good, nice guys,thenkyou.

Ha
Review №59

Randy was super helpful. Fast efficient honest and affordable. This is my go to place for servicing my Nissan

Ri
Review №60

Fast, honest and affordable service. Ive been taking my car to them for the last 2 years and have always come away happy. Brake jobs, shocks and struts, oil and fluid changes have all been done quickly and more affordable then any other shop Ive visited.Richard

Oc
Review №61

We took our car for a brake pad replacement at Key Nissan. Randy was informative on the phone and very friendly in person. The process was seamless. We made our reservation, dropped off the car and Randy texted us a few hours later for pick up. We feel that Key Nissan is a place that we can trust and we will definitely be back for other services!

Ke
Review №62

I have a 2014 Altima and needed my breaks done and rotor resurfaced. They were faster than I expected, very efficient (breaks work and feel great with my car), as well as they were honest and professional.

Ro
Review №63

Great Job. Ask for Sonny, 30 years experienced mechanic. I took my 1997 Nissan Pathfinder in for major repairs: Front brakes, faulty brake light circuit, A/C fan switch bad, broken door latch, oil change, battery recharge, safety inspection, smog engine fault light, smog replacement parts, and smog inspection. One stop shop. All fixed !!! ...and I still have money in my pocket. Got my new 2020 sticker from the DMV. The Pathfinder runs great. Life is good. Thanks Key Nissan !!!

An
Review №64

Everyone here is great and Randy is very good at his job. You can ask him anything and he’ll help you out. The customer service is great!

Ke
Review №65

Prices are the lowest that I’ve found, but the quality of the service is amazing. They charged me exactly what I was quoted, and finished an hour earlier than they advised. Randy and Sonee and both very patient and friendly. I wanted to replace both my front and back brakes, but Sonee told me that I only needed to do my front brakes at that time. He advised me of other issues with the car, but was never pushy. These guys are really honest people.

Mi
Review №66

I bring all my cars here, they do an awesome job and never had a problem with them. They don’t try to up sell you like other mechanics shops and their prices are very reasonable . They also smog cars if you need that. All around good mechanic shop

Ju
Review №67

Helpful and friendly

Jo
Review №68

Needed the driver seat on my Altima replaced. The dealership stated that to replace the seat would cost nearly $2k as it is an original manufacturers seat. I contacted Key Nissan, spoke to Randy, and brought my car in on a Friday to get looked at. Randy found a used seat online, ordered it, and it arrived on Monday. The seat was replaced Tuesday, all for way, way less than what it would have been through the dealership. Thanks Randy and to everyone there at Key Nissan for the quick and excellent service!

bu
Review №69

Professional and communicative- would definitely recommend for car service.

D
Review №70

Randy was very professional. Communication was thorough as well as the service. All work was done as expected. As with any older cars, there are many maintenance issues but you won’t find any hard sell or pressure like many other places after the routine inspection. I would come back here in the future. Highly recommend Key Nissan if you need a good mechanic.

Ta
Review №71

Randy ALWAYS does a great job on my car.... I have recommended Key Nissan to everyone I know. Great service, great prices, love this place. Would recommend to everyone.

Ke
Review №72

I always take my Tacoma Truck and my wifes Highlander here for any service I cant do myself. The work is very clean and the price is decent. Tony the owner and Randy the service guy are always great, honest and straight forward. The expertise from Tony is beyond many many other mechanics. I always trust him for any advice/suggestion and so far I found no ill advice after almost 20 years bringing my vehicles here. I strongly suggest you check out this shop first before looking elsewhere.

Na
Review №73

Brought my recently purchased 2004 Lexus GS for a timing belt replacement and oil change. Reasonably priced, and the car is running smoother than ever! Will be choosing Key Nissan to build a new service history with this car! Thanks Randy!

Na
Review №74

Great customer service. Randy kept me updated on all the things I needed to know that we’re wrong with my vehicle and even sent me text updates with pictures. Fair pricing on repairs as well!

ro
Review №75

I own a 1999 Dodge Dakota pickup. I was having a problem with the engine stalling after about 10 minutes of run time. I had three different mechanics look at the problem, including Pep Boys. Pep Boys informed me that, since I was not getting a Check Engine light, they couldnt do anything for me. They didnt even bother to run a diagnostic test on the engine.I took the truck to Key Nissan Service in Santa Ana. After less than four hours, they were able to diagnose the problem. They repaired the vehicle the next day. the truck has been running great since. I would recommend them to anyone.

Jo
Review №76

I was recommended this place by Yelp, and I am super happy about Their services- their reasonable prices and professionalism toward to the services.If you care for your car, I highly recommend to do service done here. Their after services are also on top.

Ca
Review №77

Very good services, good price, i got discount on my service

ed
Review №78

Fast, friendly and didnt pressure any sales. Gave me the information needed and i declined a service and that was it. No instance to get the service. I will be back for future services!

Pa
Review №79

I brought my Infiniti here initially to fix my power steering, AC and an oil leak. Randy fixed all 3 and was completely honest about the repairs. He didnt try to recommend any unnecessary work. He charged me a very fair price for the repair work. He gained my trust and Ive been a repeat customer ever since. Very honest, trust worthy and knowledgeable.

c
Review №80

Thank you Key Nissan service. They honored quotes and same-day turn-around while similar services at other shops do not go as planned. My sweetheart agrees so we rarely bring her car elsewhere. Grateful for you who play such a great part keeping us happily rolling to a well-maintained future.

Je
Review №81

Randy is a very helpful professional. Their service is excellent and their rates are competitive. I had a great experience.

Jo
Review №82

They completed my brake work and oil change in under 2 hours and were communicative and kind throughout the process. Will definitely use them again!

Ca
Review №83

I dont think theres an automotive problem that Sunny cant solve. I had an old Honda Accord that a previous mechanic had cause some major problems on....Sunny rewired the electrical, re calibrated the timing belt and basically kept it running. He also charges fairly and is an all around nice guy. I take my Chevy to him now for basic maintenance. I would trust him with any car.

Ka
Review №84

Key Nissan is great and I highly recommend. A/C went out and they had fixed it. They are reasonable and very trustworthy. They are thorough in checking out problems and keeping you informed and giving you options. I used to take my car to the dealer, very foolish as they would always find more problems but no more. I highly recommend Key Nissan.

Je
Review №85

Nice clean office with professional staff. Very pleased with the service.

Th
Review №86

Honest, knowledgeable, and very helpful. I felt I could trust them with my car. I agree with all the other reviewers about the excellent prices and services.

Me
Review №87

This place is awesome!! Always great service and fair prices! I would recommend them for you car needs!

Ja
Review №88

I’m very skeptical when it comes to auto mechanics. Key Nissan changed my mind. They were professional and thorough with our car. Now it feels like our car runs like new. I’m definitely coming back. Thanks, Key Nissan!

Te
Review №89

Great service. Had to come back for an issue and they took care of me no problem and honored my discounted price. Great shop!

Ad
Review №90

I once accidentally serviced my 2013 Honda Accord at Key Nissan and these guys did a great job! Randy was very friendly and explained everything so i understand, plus i had instances where i had to choose between 2 different part brands and these guys recommended me the lovest priced because there was no benefit from the more expensive one - i felt like they were on my sight !!! I service my car here ever since . They are verry professional, trustworthy and friendly too . Highly recommend !

Ve
Review №91

Key Nissan Auto Repair Shop is excellence. Randy always explain the problem, the solution and the cost of the repair which helps my budget. The quality of their work is very high. That’s why I’m with them for over 20 years.

de
Review №92

WHO GIVES CUSTOMERS DIRTY LOOKS WHEN CAUGHT MAKING UP STUFF? This place. I failed smog here for few reasons but there was no fuel leak like they claimed. I passed smog later that day at another place by the by. Anyway if you come here dont bring your trust because they will abuse it. Aka take your money for trying to fix things not there. I am saying this because they were ready to charge to fix a fuel leak they found which was really just spilled 5-30 from an oil change I did. Confronted with this I got dirty stare from old man working there. SERIOUSLY CHECK YOUR SKILL LEVEL IF YOU DECIDE TO COME AT ME LIKE THAT. Craigslist smog check fail. This smog could have been done much smoother if they didnt want to do it twice. Which they did. Ill continue doing my own work thanks for reminding me why again.

Bi
Review №93

My car was made of a year 1998 Toyota 4 Runner & has some issues after this all years but last week the Key Nissan Service caught the problem and fixed it within hours and my car became like a new & Energiatic one. Thx guys.

Ta
Review №94

Very knowledgeable with Nissan/Infinitis and reasonably priced. Ive been very happy with their services now for several years and plan to continue to come back for all of my repair and maintenance needs.

st
Review №95

Me and my sister my mom my boyfriend my other sister and friends have been coming to this Auto mechanic for years they are so professional so honest so helpful and so quick Im never going to stop coming here

In
Review №96

Weve been going to Key Nissan over 25+ years now. Weve trusted them with our vehicles during this 25 year tenure. They are very fair in pricing and always extend options with complete transparency. They exceed our expectations each time whether its an oil change, brake job or smog check or major overhaul. Check them out!! And tell Randy & Sonny we sent you. Ken & Ina Carr

Ho
Review №97

Great price and quick but thorough service. Had my front brake pads replaced and rotors resurfaced on 2010 Pathfinder.

Ma
Review №98

Great Service!!! Great Communication with customer on repairs and cost. Will definitely keep bringing my car back for all repairs.

Bo
Review №99

I have been a customer for over 30 years, and I have trusted Key Nissan with all of my cars, from Nissan to Ford( 10 cars) . Key Nissan is reliable, honest, knowledgeable and fair in price. They go above and beyond when it comes to your vehicles.

Al
Review №100

WARNING: Stay away from this business. The owner is out to get people. I took my vehicle there about two weeks ago and paid for a smog test. I was told to come back because the computer in my vehicle was not on and the vehicle needed to be drive for about 50 miles. I paid them for the smog test and took my car, drove it as instructed, and came back to see if they could smog test it or diagnose the issue. I come to their station (which is empty..probably for this reason) and he proceeds to go out and take a look at my vehicle. He attaches a device that notifies him of codes indicating what the computer is stating is wrong with the vehicle and then says.....you have four problems. Nothing else. So I tell him, Ive never been a shop where someone gives me such a vague and ambiguous comment. Can you tell me precisely what the problems are? He says, follow me. We go back inside to his shop and then he pulls my record and tells me Randy helped me last time (his employee...at this time I dont know he is the owner). Then he says I know the game you are playing? I said I dont play games. I want to fix my car. I went to law school. I play no games. He says you need to pay me $160 before I can tell you what is wrong with your car. I said, I paid you for the smog which was never done and now you want me to pay you $160 on top of that before you tell me what is going on? He spent less than 10 seconds in connecting his diagnostic device to my vehicle. Wanted almost $200 before doing anything. Then, I got upset and dropped an F bomb. Probably shouldnt of done that. He had told me all of sudden that there was no record of me in his system after I told him I would report him to the BAR (Bureau of Automotive Repair). He told me not to use the F word. I used it again. He said, leave my shop. Im calling the police. How is that for customer service? This guy should not have a license to be doing this to consumers. This is all I got to say. Stay away. There are plenty of other shops next door to him in fact that would likely be more transparent in dealing with consumers. This guy wants to get paid top $$$$$$$ for doing nothing and plays games as he says. I think he is projecting. STAY AWAY!!!!!! GOOD BY KEY NISSAN SERVICE!!!!! I HOPE YOU GO OUT OF BUSINESS SOON!!!!

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