Great first time car buying experience despite the vast car shortage going on. Kyle explained the whole process as we went and everything went fairly quickly and very smoothly! Highly recommend this dealership

Cris was a great help and kept true to his words. Ordered my Forrester and it came in quicker than I thought. Cris kept it for me until I got back into California. Randy in Finance, was of great help as well.Very friendly and professional, I definitely recommend this dealership.

I had been in the market for a used Honda for months, when I saw the car I wanted online at SOC it was “perfect”. The car was very clean, almost looks new for a 2016. My entire experience From the first conversation with the online representative to the in person dealings with the sales representative and finally signing the contracts with the finance manager, was nothing short of excellent. The showroom is modern, clean, and inviting. The staff are pleasant, knowledgeable, and professional. I and very pleased with my car buying experience and would recommend this dealer ship to ALL my family and friend…..

I was hopeful to bring my Subaru in for service. I called on a Monday and spoke to Roxanna but wanted to get a quote before scheduling the service which required speaking to a specialist. She stated none were available at the time and to please leave them a message, which I did. The next morning after not hearing back I called again and spoke to someone else who also was unable to locate the right person for me to speak to over the phone but stated she would reach out to them and took my number. These specialist must be special because it has been over a week and I have never heard back.Update. I got a call from Raj Oct 20th and spoke to him the same day. He said he would email me a quote after providing him my VIN #. I have never heard back. I wrote him another email a week later to check back in but still no response 2 weeks out.

I don’t typically have 5 star service at dealerships, especially at the service counter, so my review is really for John. He’s just a genuine dude whom made this experience pleasant. Being the oldest/Golden child, my parents selected me to take the car in for an oil change. However, it was recommend by John to get a maintenance service done although he never pressured me or made me feel bad for what I selected (which I feel like I’ve felt when getting our other cars serviced *cough* Ford). The waiting area was great and it wasn’t too cold in there and all the employees there seemed to be happy to be there.Thank you John, service team, for helping me and getting me in and out of there seamlessly.

My car buying experience was very straightforward and painless. There was absolutely no pressure from any sales people. People were knowledgeable and helpful and if they didnt have the answers they found someone who could help. They didnt have the car I wanted on the lot but were able to order me exactly what I wanted. Once my car arrived they had someone come out and explain all the features and answer any questions I had. This was one of the most pleasant experiences Ive ever had buying a car. I dont know if all Subaru dealerships are like this since this was my first Subaru purchase, but I would definitely buy from here again based on the amazing customer service and no pressure purchase experience I had.

Carter Chi is one of the most clean people i have ever encountered. I mean, he smelled better than old spice. I would highly recommend having more employees like him. Who say, and I quote, let me help you find somebody to help you with your purchase, and that I do condone deodorant. Are all your employees this phenomenal?

Amazing service from start to finish. I went in looking to finance a car on my own for the first time, and Claudia was so thoughtful and supportive as I weighed my options. She and the rest of the Subaru Orange Coast team definitely made my car-buying experience a positive one!

Great car buying experience here. No hassles or hidden fees. Charles was very helpful in buying my new car. Explained everything very well. He was very knowledgeable and kind. Steve in finance was very professional as well. Will go back again when I need another vehicle. 5 star experience.

I have had such great experiences here. This is my second Subaru after the lease on my first one came to an end. Dennis and Steve found me the right SUV for me and my family. They take the time to show you the car and explain all the features on all the different models and are happy to answer questions. I even had my dog with my while signing all the paperwork for the car as the dealership is dog friendly. And they definitely are. Everyone came over to give our big English bulldog a pet. Thank you for making it such a positive experience again! Would still highly recommend!

It has been an amazing experience!Since the moment I walked in, I felt everybody was there to help.My Sales Consultant, Kyle, was fantastic...explained everything in a very detailed manner, was clear and courteous.Steve, in the Finance department, another exceptional professional.I am loving my Crosstreck!Thank you!

Charles at Subaru Orange Coast was amazing! He kept me updated, made the process incredibly easy and was so kind to my family while we were there. I did have to reserve the vehicle I wanted (due to the shortage) but even that was easy to do. Ill definitely return to Orange Coast when it comes time to get another car.

I’d like to make a special thank you comment for your employee, Carter Chi! Not only is he a friend of mine, but he is a professional, knowledgable, and kind employee of yours. I referred a friend of mine - who lives outside of California - to personally talk to him on what Subaru vehicle (older and newer models) would best suit him based on what he was looking for. Thanks to Carter’s expertise, my friend was able to decide on which vehicle he’d like to get from his own local Subaru dealership. Thanks, Carter!

Long story however, I was looking to lease a Subaru STI and was emailing so many different dealers that were not willing to negotiate or were tacking ridiculous mark up due to chip shortages. I emailed Steve directly and he was quick to replying back to me. I come to the dealer and was greeted by Miguel who by the way is a great person to chit chat with. Steve and Miguel were nothing but great people who were even honest and straight forward with everything. This was probably the easiest and most simple process that I ever dealt with when it comes to cars. I would recommend anyone looking for a new Subaru to come by Subaru Orange Coast and trust when I say this that they will take care of you.

Great car buying experience. The dealership is bright and open with comfortable lounge areas. They even have a sitting area with iPads so the kids can play games. Everything from test drive to negotiating to signing paperwork was smooth and no pressure. I especially liked that they have you sign all the documents electronically and rather than getting a ton of papers to keep track of you just get a memory stick with everything on it. I will definitely be recommending them to any of my friends looking for a new car.

Easy to work with- no pressure. Got a great used car at great price. Kent and James were outstanding to work with

Just bought a new Outback from this dealership and it was seriously a great experience. Ive only bought a car once before (not Subaru) and that salesperson did not know what they were talking about and were very pushy. Here I worked with Charles and he was so nice, knowledgeable, and accommodating. I reserved this car as it was being shipped to the dealership and Charles ensured that the car would go to me and had the feature I wanted ordered and installed without a hitch. His recommendations helped me to get a higher trade-in value for my previous car and he helped me to lock in the lower APR financing before the end of the month. He even worked on his days off to deliver the car to me in Marina del Rey and had a training specialist tag along to show me all of the new features in my new car just steps outside my home. Fantastic service and very knowledgeable people. Highly recommend this dealership to anyone looking to purchase or service a Subaru - ask for Charles!

I enjoyed every minute. The staff (Claudia and Randy) and the general manager were so helpful and gave me the best deals. For purchasing my first car, I was so nervous but they made sure to answer my questions and give me a confident answer. I really appreciate making business with Subaru Orange Coast.

They’re nice and patient in explaining to us all the questions relating many aspects of the car, the process of buying a car, the maintenance, etc. I’m also happy to decide to get the car through them as they were able to get it to us within two weeks, and no additional markup. I will definitely refer our friends to them if they are looking to get a Subaru in the future.

So grateful to Subaru Orange Coast for making my car buying experience a wonderful one! Many Thanks to Chris Baker, for his good guidance through the whole process! Thanks to Nathaniel, Natasha, and the whole Subaru team for their nice personable service!! I can tell they really care about their customers, and I highly recommend them; even after the car is bought! Im so happy with my Subaru! 😁 High praises to you!!

With the shortage of available cars due to the chip shortage, we didn’t get the greatest deal on the car (paid MSRP), but it was not a bad price to start with. Our salesman was great, very nice. Everyone was super friendly which made it relatively painless. Love the car too!

The service department was incredibly overpriced but I didnt have a choice, they lost my sunglasses, and forgot most of the things I asked the tech to perform, including not cleaning my car, not replacing a part I asked them to replace that they said they would, and not getting information about another problem with the car. They unplugged my dashcam, and my phone charger (did they take my car to run errands? Joy riding?). Really bad experience, try other dealers.

Costumer service was fine. But, I would strongly suggest not bringing your vehicle here for maintenance. First off, blew my engine under warranty. They replaced it but left numerous hose clamps loose, charged me for an oil change (which should of been covered under warranty) charged me for a tire rotation which they did not do.Secondly, just recently got an oil change with them, techs forgot about two fasteners holding the splash shield on which caused it to droop down and get destroyed and the only thing they did was put the fasteners back and didn’t replace it.There is ZERO quality control here. I will be going to another Subaru from now on.

Horrible after sale customer service. Purchased a 2022 Outback Wilderness and had an issue with the outback. I contacted the salesperson, Kyle, finance manager, Randy, to help with resolving the issue. I also emailed the General Manager, Steve Parajeckas, and sales manager, Dan Fann. After numerous phone calls and emails, I was told the upper management wasnt willing to resolve my issue. This type of customer service isnt what I was expecting from them. I would recommend buying somewhere else that will provide customer service after the sale.

I was shopping around for a car for a while now, and decided I wanted the Subaru BRZ. Im a first time car buyer and Kyle Hu knew that exactly and helped me find the best deal for my car. He was very helpful with showing me the numbers and breaking it down to make it easy to understand! After signing all the paperwork, he sent me over to the finance department to seal the deal. Randy Smith sealed the deal in no time! Buying my car at Subaru Orange Coast was the best decision of my life, all thanks to Kyle and Randy!

Very professional. Excellent sales person! Very efficient from start to finish. I would definitely buy another Subaru from the dealership.

Jesus Silva helped me with my Subaru Crosstrek, I can tell you I have never left a dealer feeling this awesome! The process was super fast (I was already expecting to be there for half of my day) the staff was so friendly, attentive and welcoming! Jesus went out of his way to explain and answer all my questions even though I thought they might be dumb questions. Definitely ask for Jesus Silva, specially if you are in your mid 20s and don’t know much about cars because I honestly didn’t feel taken advantage of. Thank you!

I recently purchased a 2021 Subaru Crosstrek on 04/29/21. Jesse Silva was the salesman helping me out. He went above and beyond to make sure I got the payment I wanted. The whole deal was hassle free. He made sure I was taken care of. The best part was he made the deal happen so quick and I did not have to be at the dealership all day. Thank you again Jesse Silva

Came in with tire pressure sensor on, left with tire pressure sensor on. Something that should have been addressed.Takes a lot of effort to get your car maintenance done, and now need to schedule another trip.

My wife and I were in the market for a new Forester ( having owned one for almost 10 years). So, a good friend recommended seeing Jake Saylor at Orange Coast Subaru. We made an appointment at 9:30 am and were out of there by 11:30am including test drive. The car we wanted was on the lot and Jake gave us a sweet deal. I definitely would recommend my friends to Jake

Only intended to look at a CPO Subaru Outback. We’ve been interested for awhile and really didn’t think we would jump on this deal but we did! Our sales person is Michael Robles and he hit the ground running. Yes he’s sales and he did his job of closing the sale, however, what I appreciate was the overall customer service experience. Negotiations were reasonable and I’m happy with the end price and with the agreements of the sale. Once all was complete, Michael made it clear we could reach out to him for the follow up items and we did. He was incredibly responsive on phone calls and texts. When I returned today for a quick follow up, he was hands on. Escorted me to service, talked to the service guys and handled all of the paperwork. He kept his word and delivered on everything he promised with no issues. I highly recommend him and this dealership. All were professional and efficient. A great experience!

Cris Baker provided wonderful customer services from the moment I called to set up an appointment to the moment I left the dealership.He was very informative about my car and answered any questions I had about the buying process. He made sure I felt welcomed at the dealer and created an atmosphere that made me feel comfortable while spending my money on a car.Steven Ong, the financial advisor, was also extremely helpful and made sure all of my questions were answered when it came to the paperwork.I will definitely be recommending my friends and other people to visit this dealership for their next car purchase.

Matt W went out of his way to help me with an issue. He lives the spirit of Subarus commitment to excellence. Thank you Matt, I appreciate your effort to make my repair happen. Quality work

Super easy experience. I contacted them via their website. Was able to get my financing, trade in, and the price I wanted all done before I drove down. Easiest and most stress free vehicle purchase I have made. Would definitely recommend and buy from in the future.

I am not happy to give a negative review, but I feel like buyers need to beware. I was told by the internet sales manager that they have the exact car I am looking for. I submitted a credit application and went to the dealership thinking I will be signing the paperwork and driving away with my new car. Come to find out the car had a very different interior. I was not even offered an explanation or an apology, just a shrug. Honesty and integrity are of utmost importance, I cant imagine this being encouraged as a practice anywhere. Had I been told that they were having a hard time finding the same specifications I was looking for, I would have gladly accepted other options. I ended up buying a Outback at another dealership - it was different than what I was looking for but love it nonetheless.

Great experience! Charles was very professional and made the process extremely easy.

If you’re looking for a Subaru, look no further. This dealership was amazing. They will go out of their way to help you. The salesmen (Charles and Cris) that help us find our Outback did everything they could to get us our perfect car. There was never any pressure to purchase or lease the car. They were straight forward with lease payments and didn’t try to make us feel pressured about getting anything we didn’t want. Then the person (I think his name was Steve) who walked us through the lease was great too. We got confused about something that came up and he made sure everything was understood before we went on with the rest. He never rushed us through the contract even though we were way past the closing hours on New Years Eve. Plus if you love the environment which we do, they are as paperless as they can and you sign everything on a electronic table and your lease agreements and all documents are given to you on a flash drive. We were impressed with the genuine kindness of the staff. Thank you Subaru Orange Coast.

Warning: they will string you along to get you on the lot.I started talking with the internet sales people with Subaru Orange Coast about a car listed on their website. I expressed clear interest in one specific car (noting the model, color, and trim) and they assured me they had it. We began negotiating the price and they slowly became more vague about the car, but ensured me they had it and that I should come to the dealership to see it... and maybe some other colors. Several times I asked if they had the car I was looking for and they said yes. Eventually, they fessed up to not having it but encouraged me to still come down.This is poor business practice and they should be ashamed of their ethic. If you dont have the car, just tell me so I can keep looking around. Consumers would prefer honesty to empty promises.

Brandon Guelker and Steven Ong made my first Subaru purchase a memorable one! Their customer service is top notch! I would love to go back in the future.

Jesus silva was great! He found the perfect car for me and made the whole sales process run smoothly. 10/10 will recommend this dealership to everyone

Super Friendly Staff helped me in every process and did not try to sell me anything I was not looking for, and making sure that I stayed within my budget. Farley Granger gave me a great price off the bat, which made negotiation super easy and non stressful.

I usually dont write reviews but this dealership really upset me.I purchased my Ascent at this dealership, but this review is for their service department.Took my car in for service on the morning of Thursday, 7/18/19, because my rear passenger window shattered on the freeway and needed to be replaced.I was told that the parts will arrive and the job will be completed by the following Monday, and that they did not have loaners available. Fine, I can deal with not having my family vehicle for a couple of days.Come Monday I had to call before they closed to be told that it would not be done until the following day. The adviser couldnt be reached for the rest of the week and I had to call every day with no definitive answer for a completion date. On multiple occasions I was told by the service coordinator that another adviser will call me to provide me with an update, but they never did.If the job is going to take a week, tell your customers that its going to take a week. For a job that long, maybe consider having loaners available. If it is taking longer than you anticipated, the natural thing to do is proactively inform your customers of the delay.When I finally got my car back they did not even take the time to remove all of the broken glass off of the floor. I have attached an image of what I vacuumed from the car floor after my car was ready. If its smaller pieces, Id understand, but I picked up some huge pieces of glass so its clear that thered been minimal effort on their part.Long story short, if the safety of your family and the availability of your vehicle are important to you, service elsewhere.

My experience at this dealership was nothing less than exceptional.It was my first time buying my own car and Kyle, my client advisor, has been extremely accommodating and helpful. He made me feel confident in my purchase and ensured me that he will help me with whatever problems I have in the future. I would highly recommend anyone looking for a Subaru to come here and ask for Kyle.

We worked with Chris Baker last weekend. Leased a Crosstrek for our son. It was a great easy transaction-our second one in 6 months. Steve in finance was super to work with as well. Highly recommend this dealership. There are two closer Subaru dealers to my house but its worth the drive to get a car from Subaru Orange Coast.The service department was very efficient and friendly. I came in for service and ended up with another Subaru!!!

Jeff Valentino at Subaru Orange Coast was absolutely amazing! I just got my new 2017 WRX with the exact options and color I wanted! The process was seamless and they truly catered to my every need. Ive never had such a quick headache-less experience in my life. And Ive owned a lot of cars in the past. He broke everything down to a science for me and I knew exactly what I was getting and we talked until I was comfortable in pulling the trigger. I didnt feel rushed or pushed at all. It was all on my pace because I knew what I wanted. All the staff at Subaru Orange Coast was super nice and accommodating as well! AND! I heard theyre building a dog park at this location soon! It just keeps getting better! This location is fairly new so not a lot of people know about it, but the facility is clean and their inventory is great, as well as their staff being very knowledgeable. Love it! Cant wait to come back here for my complimentary services as well!!!!!! 10 stars! This is the dealer to go to! 😀 👍 thank you Jeff!!!

Painless, pressure less purchase, with outstanding customer service from the sales floor right through to finance! I am now the very satisfied owner of a 2021 Subaru Crosstrek Sport, a full two weeks before the expected delivery date! I was ready for a new vehicle and had been researching for months. As a crisis responder, I need a vehicle that is safe, dependable, has good gas mileage, lots of cargo space, and off-road capabilities. Most crossovers lacked the agility and safety features that I found in the Crosstrek, and none of the competitors featured the legroom or headroom of the Crosstrek. At 6’3” “fit” is extremely important, not just for comfort, but for safety. I fit very comfortably in the Crosstrek Sport; I don’t have to duck my head to look up at traffic lights, and my arms aren’t crammed to my sides when I grasp the steering wheel. I am also impressed by the Falken tires; I feel confident if work requires me to follow the police or fire department down unpaved or rough roads to assist clients. The all wheel drive and ground clearance means I can get a bit more adventurous with my hiking and camping excursions!This is my first Subaru, and Kyle Hu from internet sales was a great ambassador for the brand! He was friendly, knowledgeable, and seemed excited about introducing me to the Subaru family. His enthusiasm for the brand is compelling, and definitely increased my confidence in this purchase. I was equally impressed with the cleanliness of the dealership, and their adherence to safety protocols in response to the pandemic. All staff wore appropriate PPE and there was plenty of access to hand sanitizer. Due to their attention to detail and obvious concern for their customers, I felt very comfortable during the test drive and throughout the purchasing process.

My experience at this dealership was amazing! After some rough goings with other dealerships, I came into this one and was helped by Michael Robles. He made me feel valued, and truly seemed to have my best interest as priority. I was walking in not expecting to even want a Subaru, left after test driving to view other cars, but turned right back around 10 mins later because of the lasting impression of Michael and the car (Subaru Forester Premium). Michael got us the best deals, and stayed late to help complete paperwork. I highly recommend this dealership and Michael!

Miguel was amazingly helpful, as was Randy. Both were very friendly, professional, and worked quickly to process multiple transactions for us at once.

First time buyer I have to say. This is a great looking,feeling car. Dont know why I waited so long to try one. Brandon was great we didnt feel pressured to buy. And was very knowledgeable of the vehicles.

I just bought a Subaru Ascent from Orange Coast with Steven’s help. I was able to locate the exact car my wife and I wanted, and they were able to set it aside when it arrived. I also liked the fact that I was able to negotiate a fair price over the phone with the manager, Billy Tran. I did not want to be in the dealership longer than I had to be with the pandemic going on at this moment.It was fairly easy and pleasant in finishing the paperwork with Steven. I have been dealing with other dealerships and none of them were as friendly or welcoming as they were in Orange Coast. Most other managers are straight out rude and won’t give you the time of day. Billy was the total opposite. I even went up to his office and he came out and introduced himself.Overall, I am happy with my experience here. And I would definitely come back here when we do decide to buy another Subaru.

I came in on New Years Eve, looking for a Forester for my son.  I was greeted by Charles Copeland.  He was busy with another customer so he asked Cris Baker to assist me.  Cris showed me the car and I made my first offer.  Instead of presenting my offer to the manager or asked how I came up with the number, in front of me, he snatched the offer and threw it in the trash and said bye.  That was the most DESPICABLE behavior for a sales professional. Never judge a book by its cover.

Was very nice hassle free experience in getting my 21 Outback. Cris Baker was super helpful! Highly recommended!

Super friendly, and helpful sales dept., no pressure either. Everyone I had the pleasure of working with in buying my new Ascent was exceptional!! Managers, Steve & Bill, went out of their way to help me and my family out. Jacob my sales advisor was top notch too.Jesse, the parts manager, made buying all my accessories a smooth and efficient transaction and even had a small surprise for my boys when we took delivery! I even worked with service to install my hitch, roof racks, and many other goodies, that too was a pleasant experience. Subaru Orange Coast Is definitely your one stop shop! I highly recommend!

Chris Baker was amazing! Professional, friendly and very attentive. Our experience was smooth and easy thanks to him. I would recommend both him and his team 100 times over!

James, Kyle, and Nadine helped me with my purchase. Great service, amazing staff, and amazing car! So happy with my car thanks to them!

John Robles in service and Orange Coast Subaru has taken great care of my Legacy.I would recommend Orange Coast Subaru for all of your car’s needs.

We’ve had great experiences at Subaru Orange Coast from purchase to service. Allen helped us analyze our purchase options and was great to work with. He was very knowledgeable and courteous and patient with all of our questions. He was so friendly and we really enjoyed chatting with him.

Called first to confirm with Allen that a certain Subaru Ascent would be there. I live 30 minutes away and triple checked the stock number before we drove there. We got there. They didnt have the car. Another dealership pulled the same trick on me before. I feel like all listed online ads for cars are a trap. They just want to offer something else. Wasted my time could have went to a Subaru 5 min away.

Bought a new Forester and had a great experience at this dealership thanks to Cris Baker! First time buying a new car and he made the process easy. I would recommend this dealership if you’re looking into a Subaru

This place is great! Shout out to JAKE SAYLOR and RANDY! Just got done grabbing my new 2020 BRZ and Jake made it so easy! He and the team over there really did EVERYTHING they could to make sure I was able to leave with the EXACT car I wanted! I never once got that “pushy car salesmen” persona that we’ve all encountered or seen on TV lol... He took a chance on me and reserved the car for over a week, so I can get everything together on my end since I am a 1st time buyer. With everything going on with COVID, I was able to do just about everything from home, come in sign a few docs, and leave with my BRZ! I’m so happy! Oh and big shout out to Randy as well! He is literally doing all my DMV paperwork and really worked some magic with the bank to get me a little bit more bells and whistles lol you are in good hands with these guys!

Kyle H. and Carter C. were great in helping me buy my new Subaru. They were both nice and knew everything about the options I was looking for. Also felt very safe during COVID.

From the very first contact this was hands down the best car buying experience of all four new vehicles I have purchased over the years. I contacted Kyle Hu who responded promptly. I preferred to handle as much as possible remotely and he was more than gracious. At my own pace, never pressured, I completed everything I needed and set an appt. to come see the car in person and hopefully finalize the deal. On site was friendly, efficient, and professional. Dealing with Dan the man in finance was just as pleasant. Quickly ran through some options but didnt do any hard sell. I was in and out with my new car lickety split! They key here was they accommodated exactly how I wanted to buy a car. Many thanks to everyone at Orange Coast!

All the staff were super nice, helpful, knowledgeable, all the good stuff youd want from both a service center and a sales department. Best Subaru dealer around!

To be quite honest, I’d rate my experience 100 stars if I could. I came into the dealership with a loved one that was interested in looking at a car, but I myself absolutely had no interest in trading in my car. After walking around a bit, a car piqued my interest and I started to ask some general questions overall. A week later, I picked up my first Subaru. The rep Jesse went above and beyond and was the greatest help at getting me a deal, as well as handling my trade in. Definitely recommend asking for Jesse should you be interested in a new car as he made the process simple and was super knowledgeable with all the questions I had. I absolutely love my new car and am so glad I went into the dealer that day!

Ive been buying cars for years - lets just say its a miserable process except for the art of the deal. Takes way too much time and I have no patients for the shenanigans. Jake is one of the best salespeople I have met in a long time - he did EVERYTHING I asked of him with a smile and made me right. I did not intend to purchase the day I met him - he just made it too easy. The best is that his Sales Manager and Finance Manager ended up being a great extension of the rest of the process - super easy and great guys! I highly recommend this team - they make the dealership look good! Oh and lets not forget Red - what a cool person! She gave me the down low on how to operate this new beast! Cant wait to get the full rundown that their process allows!

As a first time car buyer walking into my first dealership ever, I wasnt sure what to expect, but I certainly wasnt expecting it to go as excellently as it did. (For a little bit of context, I did know exactly what I wanted going in, a 2021 Subaru Crosstrek Premium, so I didnt really need to be sold on a car.)The people who worked there were very friendly and helpful. My particular salesman, Michael Robles, was absolutely wonderful to work with. Aside from being very personable and nice, he was also very patient and never once pressured me into anything. At every point in the process, he made sure to keep me informed of all of my options and answered any questions that I had about the car and the process of buying one--especially helpful as I, like I said before, had never bought a car before. He also took the time to make sure that I would be absolutely satisfied with the car Id chosen before anything else. Michael made sure that I wasnt spending money on anything that I didnt need and he helped me get a great price on the car. He was very willing to work on my schedule, even on his days off (though, thankfully, my availability lined up with his). Im deeply grateful that I got to work with him.Once in the financing office, I was helped by Steven Ong. He was also very nice, and went through the sales process very expediently. I was never pressured to spend more money on other features like an extended warranty. He also explained everything that I was signing, which I also really appreciated.All in all, Im positively thrilled with my experience here.

My car purchasing experience has been fantastic!! Kyle Hu was one of the best sales people I worked with and I’d recommend him to anyone! Not only was he attentive to my car purchasing needs and patient, he did everything possible to give me the best offer without being pushy, which is why I chose to go with his offer! Even beyond my purchase, Kyle is responsive and available for any of my questions. I’m extremely happy with the Subaru I bought and the entire experience! Everyone on the team was friendly, welcoming and excellent to work with! Thank you Kyle and team!!

Wonderful easy experience. Great staff - Kyle was fantastic!

I got a good deal on the 2021 Crosstrek. I had an easy and safe buying process. Both Michael and Ken were very helpful!!

First time ever purchasing a Subaru, and the staff of Subaru of Orange Coast made the experience wonderful. They were personable, friendly, and patient, answering all our questions with much detail, which ultimately led me to my purchase of the 2021 Outback Touring. Big shoutout to Kyle, Cris, and Steven for all the help.

Really good experience!Cris baker was super helpful giving lots of different information and helped us find what we needed. Really friendly too and wanted to make sure we were taken care of. I would definitely recommend this dealership and him!

Subaru Orange Coast was super helpful in tending to my car needs. They were very polite, first of all. They really care about your needs and financial situations. Especially during this time of pandemic that were in, they were very understanding and sensitive to your situation and do the best to meet your needs. I was able to talk to them without any fear that they would push any packages or other things on me. Kyle Hu was the one who helped me out, and he really kept everything about the process smooth, short and sweet. The best part about it was that they weren’t pushy as other dealerships can be. I would absolutely do business with them again in the future!

After dealing the ocean Subaru at Fullerton, I decided to come here.Excellent, fast, reliable service.My car was done in 3 hrs in a job that was supposed to last at least 4.Ocean Subaru had my car for 3 days, and didnt get to touch it, making excusesHope this place keeps up the good work!!

Hello so I’m here to say how little the Subaru dealership cares about their customers. Yesterday I brought my car in for an oil change when I picked itUp I made it .2 miles when my car started to feel wrong and very hard to control my vehicle. I turned around to go back to dealership when at the intersection my car died on me and the dealership wouldn’t help me get my car back to dealership. Finally got it going and rolled back in the car dangerously on my own. When I got there I found out they didn’t put oil back into a my car ruining my motor completely after putting me in harms way. I told them after the engine is finished I wanted to sell my car to them because I did not feel safe after they ruined my engine. They decided to lowball me and insult me saying it’s a good thing it happened because I get a new motor. I didn’t want a new one they put me at risk and wouldn’t even give me a fair deal. I went to other dealerships who all said they did not treat me fairly including Subaru of North America and they still won’t help me. Please go to a different dealership they don’t care about your safety and won’t help to make things right. I’m very disappointed after owning Subaru‘a for year.

I have bought a lot of cars in my time but do have to say that this was one of the most pleasurable car buying experiences. They were prompt in their responses after researching the vehicle I wanted and did not play any games unlike some other dealers. Charles Copeland was excellent and made the car buying experience very positive. All around top notch service at this Subaru dealership. There were a lot of closer Subaru dealers but we drove to this one and they did not fail to impress me. Will be going back to purchase an outback hopefully soon.

Despite how stressful getting a car repaired can be, the service supervisor, John, was so friendly and made this experience painless and as easy as possible. They were timely, reasonably priced, and extremely kind and considerate throughout the whole process. I would highly recommend this dealership to anyone with a Subaru that needs any work done!

Steve was amazing ! He helped me get my car in and out despite my crazy work schedule AND stayed in close communication with me throughout the day AND was very expeditious about getting me quotes ! This is my NEW place for servicing my forester !

It was such a pleasant experience!I have had a Subaru Outback for about three years and loved driving it. My husband recently decided to upgrade to a bigger car than from what hed been driving. We checked out the Forester since we already owned an Outback and liked the look of the car. My husband did the negotiation online through Steven Ong and sales manager, Billy. They both gave my husband a great price on the Forester. Steven Ong was very friendly, knowledgeable, informative, and helpful. The finance process was smooth and quick. I would definitely come back to Subaru Orange Coast and recommend it to friends. Thanks for all your help Steven!!!

Dennis was great help and very friendly, the whole staff made buying a new car easy.

I figured buying my first new car at a dealership would be a headache. Instead it was the most straight forward transaction that Ive dealt with. Billy helped me out over the phone and in shock the exact car I called in about had arrived just the day before. Sure enough as I was arriving I was welcomed by Billy who then introduced me to Jake who made the rest of the transaction fly by. I test drove my car, and did all the paper work within about 2 hours. Everyone inside was very personable and the level of service was exceptional. Never thought buying at a dealer would be this simple. Thank you all of Subaru Orange Coast for making this experience very seamless. See you guys soon!

We had such an amazing experience with Brandon purchasing our new 2020 Subaru Forester!We were emailing days prior on vehicle availability and costs, and he really made the process so easy. When the exact vehicle (color, options, etc.) arrived we came in and pretty much just signed the papers. No haggling or any sort of pressure.Seriously one of the best and easiest car purchase ever. I use to dread going to the dealer, but Brandon was so GREAT!!Highly recommend Brandon! Go see him for your Subaru purchase!!!

Hiram was very knowledgeable with the car and the overall leasing process. He made sure all my questions were thoroughly answered and made sure to review everything in detail prior to connecting me with Randy. Randy also made sure I felt heard and provided his opinion on the best deal for me.

I had an amazing experience at Subaru Orange Coast thanks to Jake S.!I spent months visiting different dealerships and researching online the best vehicle for me. Even after falling in love with the 2020 Subaru Forester Sport, I looked at multiple locations across OC to make sure I found the perfect one. Not only did Orange Coast have the unique color, accessories, and additional packages I was looking for, but the customer service made the car buying experience quick, easy, and enjoyable. Jakes detailed knowledge, willingness to haggle the price, and easy-going personality made me feel comfortable and at ease when making this large purchase. I love my Forester and am extremely happy with the decision I made. Whether youre just getting started or youre ready to buy, I highly recommend stopping by Subaru Orange Coast!

I’m very impressed with Subaru Orange Coast!!!The sales experience was fabulous, and the service department has performed even better than I had expected. The guys are all very professional and helpful. Matt W. is an outstanding service advisor!!! He gives you accurate information, promptly, so you can make decisions quickly. He returns calls & texts quickly. He even sends a bill online, so you can pay in advance, if you choose. He goes above and beyond. My car’s service had been done, and it was washed already. I added one more service to my order, on Monday morning. As soon as that was done, he offered to wash it again, as it had been parked there on Sunday,. He wanted to make sure it was clean when I picked up! I really appreciate all that Matt does to take great care of my Subaru Forester for me!

Excellent in every aspect. Initial contact with Cris Baker very professional, cordial and respectful.Cris very candid with no sales pressure of any kind. He was very knowledgeable about the car I wanted, explained the details of any questions I asked.Gave me copy of the dealer sticker price and the dealer option price for me with the discounts included. I did additional research myself and agreed to the final cost the next day.Papers completed and signed. Left the dealer with the car on the same day.Smooth process, no glitches.Everything going as hopedI am on my way completely satisfied.

Kyle Hu was such a huge help in getting me my first car. Even though I came early he was still available to take me on a test drive and show me everything the car had to offer. He was also able to finance me with a better rate than I expected which was nice. The cherry on top was Kyle took the time to actually deliver the vehicle and documents to my door to complete the purchase. Overall a very pleasant experience that I would recommend.

Great sales experience. They gave me a good price and the exact vehicle I wanted. Michael was super easy to work with and very professional

My husband and I bought our Subaru Crosstrek two weeks ago and we absolutely love it! We had a great experience at Orange Coast Subaru from the time we arrived until the time we drove off with our new car. We worked with Austin, who was friendly, knowledgeable, and not super pushy like so many car salespeople can be. We are definitely satisfied customers!

First off I want to thank Jake Saylor the sales associate that helped me through the entire car buying process. Not only did Jake take his time and walk me through the lot. He also stayed in direct contact with me and problem solved every step of the way. I can not recommend buying a car from him enough.Secondly, I would like to give Subaru Orange Coast as a whole a big thank you. From a comfortable atmosphere, to dedicated professionals helping every step of the way, these guys are good at what they do.Go check them out and ask for Jake Saylor! You will not regret it.

Very helpful, friendly, great communication and committed. We werent pressured at all and got an amazing deal.

Randy and Luis helped me get set up with a new 2017 BRZ.Knowledgeable associates, competitive pricing. I personally did a lot of research and shopping around, and they were willing to work with me to get the color I wanted at a reasonable price.Its a car dealership, understand what youre walking into and youll have a great experience.

Bought a new Subaru Forester from Charles Copland, Their internet manager. Very knowledgeable fellow and easy to deal with. Love the car.

I had a great time working with Kyle Hu on my new car purchase. I got a 2020 WRX STI yesterday and I am loving my new car! Kyle is a very upfront and honest sales person. He got me a great deal and low interest rate so I decided to go for it! Steven in finance was fast and kind, finance is usually the most annoying part but they make it smooth and easy. Overall an amazing experience with the people over at Subaru Orange Coast.

If you are going here for the airbag recall, be careful of all the bogus repairs they recommend. We went here for the annoying airbag recall for the second time and they recommended a repair amounting to 2800 dollars. I had to change the radiator because of a coolant leak. That was repaired at a local repair shop. Yet, this stealership was telling me I have a coolant leak. I checked for a leak after the car was picked up. The coolant reservoir is full. Where is the leak? I need to repair something I already repaired?

Farley and Luis were really helpful! I went to purchase my first car and Farley made the experience really nice and easy. Will definitely return in the future.

My experience here was great! Jesse Silva helped me and I couldn’t be happier with the customer service I received. I will definitely be coming back to this dealer when it’s time to trade in my lease.

I purchased a Forester remote due to increasing COVID cases in Orange County from Cris Baker. We first met in February before stay-at-home orders, and paused the process since I was working from home. With work meetings outside the home/office coming, we decided to finish the transaction. We completed negotiations via email and phone, Cris got me a good deal, and personally delivered the car and paperwork to my home. We completed the transaction on a folding table in the front yard with masks! Cris made super easy!

Orange Coast Subaru is a pretty good dealership, I went to others in my area and they gave me best deal for 2020 Limited Outback with upgrades and offered the highest price for lese buyout on Mazda 2018 CRX. Staff were polite, not pushy, willing to work with you on price of car and any maintenance warranty package if you should want one. Ask for Kyle and Jonathan- they will take care of you! But all staff were welcoming and helpful. They do good job explaining all the tech components of car and throw in $25 gas card as well.

I had a great experience at Orange Coast Subaru. Ive bought many cars and this by far was the best, easiest. All staff from Orange Coast were very professional and helpful. I would definitely be back and highly recommend them to all Family and friends. My sales rep. Jake Saylor was awesome. Thanks again to Orange Coast Subaru.

Kyle Hu was a great help at Subaru! He was very knowledgeable about different cars that are on the dealer. If I asked any question he was able to answer without hesitation, with a full explanation of how it works. Also he made the process of getting a car very easy, there was no hassling in buying my Forester! He also has great customer service and is very patience with me through the whole process explaining every step. ASK FOR STEVEN ONG if you’re looking for a great salesman.