After searching for a quality sofa that would look great in my smaller condo for almost a year, I found the perfect beautiful one at Santa Barbara Interiors.Not only that, Colleen (the owner who has a degree in Interior Decorating) provided professional interior decorating advise and is so pleasant to work with - very professional, yet relaxed -- informative, but not overbearing or pushy. It was such a pleasant experience that I highly recommended Santa Barbara Interiors to three of my friends recently that are remodeling and updating their furnishings and cabinetry.
After downsizing to my new Santa Barbara home, Colleen Macey was able to design a cohesive look using my favorite pieces and art. The new pieces she sourced for me work remarkedly well with my cherised decades-old furnishings. She understood my style and worked with me to update it while keeping it comfortable and familiar. It was a pleasure and even fun working with Colleen!
Colleen was very short and curt with me. She was not responsive to my phone calls. They got the colors of the pillows wrong. They got my zip code wrong. They tried to charge me 7 dollars more for each pillow than what the tag said. They got confused and tried to send me six pillows when i only ordered four. Overall they were very arrogant, rude, and totally incompetent. When they couldn’t get the simple order of four pillows ( two of one color and two of another) correct Colleen (who claims to be the owner, or part owner) said “ its just too complicated” and cancelled my order after almost a month of trying to get this right. Shop here at your own risk as they will not fail to disappoint!
One of the best decisions I ever made was to retain Colleen Macey, owner of Santa Barbara Interiors. Her design expertise and practical knowledge carried me through a 6-month remodel challenge. She was able to work within my budget and limited scope of remodel, offering decor solutions and resources, which alone, I could have not achieved. She is a pleasure to work with, always listening and following through.I have worked with other designers over the past 30 years, but none have been able to interpret “my look” as Colleen has. She understands we all have items we love living with and she is able to incorporate them into a cohesive design. In my case, the art and objects I have spent a lifetime accumulating through my travels, became as important to her as they are to me. The result is a beautifully and elegantly furnished home, comfortable and stylish.Review from Ramona