Brought in my 05 BMW and was helped by Joe ! Very nice and hard working guy, had my car ready in less time than I expected in the both times I had it with him ! He helped me with multiple problems my car had and resolved them in a couple hours . I recommend this shop for any one with specifically BMW vehicles ! Joe is an expert when it comes to them ! Great service !
Alan Gold and his staff are simply THE BEST. So knowledgeable, helpful, personable, and FAST! HIGHLY recommend this business.
Love this place over the fools located at old town, Allan and his staff are extremely polite and professional and will get the job right, they are super honest which I love would do business with them again anytime!
The service was same day, all my needs met. They are friendly and helpful. The installer showed me how to use everything. I have an older Toyota and needed a CD player. They gave me that, too. Thank you, guys !!
These guys replaced the stock audio head unit in my 2016 4Runner with an Alpine iLX-W650 unit and installed a 5-channel amp and 10” sub. It sounds AMAZING! I couldn’t be happier. They were able to do it right away and had it done a few hours later! It’s evident they know what they’re doing and I felt like they strive to do great work. I definitely recommend this place if you’re looking for any car audio services. Thank you!
Fast and professional service for your Audio needs. They created everything I needed for my Porsche audio system!
They have installed subs in my 2004 Tundra and my 2013 Tundra and both times they did excellent work. Lifetime warranty on their labor too. They keep the price within your budget no matter what, and always find the best audio equipment available. Highly recommend!!
Great service, no hassle.
Excellent service. They fixed my car for a great price and worked with my budget. Did not push new speakers on me, they said if they work you should keep them. I felt like they really took care of me.
I have an older Toyota Highlander that is in excellent shape and that I love--other than it not having the Bluetooth/GPS/Android Auto technology that a newer system provides. I got quotes from these guys and their nearest competitor (who is located much more conveniently)for a system that would provide this in a touch screen system. The other guys quote was for a basic Pioneer system that I thought sounded quite expensive, compared to what the unit sells for online. I decided to send SB Auto Stereo & Wireless the information on the exact same setup to see what their quote would be. Alan Gold responded quickly and went out of his way to beat the other quote while providing an even better (Alpine) system after explaining the differences and advantages between the Alpine and the Pioneer. Alan really knows his stuff and took the time to explain what I needed and why, while still offering to get me the Pioneer if that was what I wanted. His crew inspected my vehicle and audio setup and then he booked me an appointment for the very next day, even providing a ride (and great conversation) back to my office after dropping my vehicle off. The installation took exactly the estimated time and the price was spot-on without any surprises you sometimes encounter with installers after they start getting into the project. When I picked up the car, one of his crew walked me through the system setup and answered all of my questions. The result is an awesome-sounding system that fits perfectly in my dash as if it was installed from the factory. They also provide a lifetime warranty on the installation. I believe in giving credit where due and only wish I could give them more than 5 stars for every aspect of this project. I would not hesitate to recommend them to anyone needing auto stereo work. Thank you so much Alan & all the guys that helped me with this project!
Absolutely phenomenal service. Alan, Luis and team. Wow. Just wow....and Josh! Just met, they are all incredibly professional and were patient letting me keep an eye on things:)
What a fantastic experience, and honestly about the opposite I expected from a stand alone stereo store. The staff and owner really seem to care that you get the best experience and are treated fairly. I brought an old SUV in to them and with a love for new shiny things I could have been up-sold very easily, but they explained what they thought was best, why I did not need the more expensive options, and I really feel that they took great care of me and my vehicle. Drove it home today, and I honestly feel that the stereo and sound and convenience of the unit I got exceeded everything I expected. That said, the stereo itself was exceeded by the service and staff at Santa Barbara Auto Stereo & Wireless. Thanks for a great experience.
Excellent customer service! Helped me port my landline from Frontier to to an iPhone with Verizon; he set up account, set up the iPhone, and I was ready to roll. Very knowledgeable about everything concerned. I cant recommend highly enough!
Avoid BigBox consumer mills. This local shop is more knowledgeable, more friendly, more helpful, price competitive, and has access to *all* the same products. Plus they make sure your devices are set up and working well.We use them for phones, auto stereo, and more. This is the shop to frequent.
They did a full aftermarket sound system build for me, head unit, front 3 way components, rear coaxials, JL Stealthbox and 2 JL amps. Great quality work, friendly employees and I highly recommend bringing them your business. At another local competitor, I felt overwhelmed and unwelcomed. Bringing my truck here I felt at ease that my truck was being worked on by honest and friendly professionals.
These guys are just amazing. I brought in my Volkswagen to get an entirely new sound system and they were so nice and very accommodating. They helped me get the best products possible and had my car done in only 2 days! The customer service is excellent and if you have any issues after your car is done theyre available to help you at a moments notice. Only place I would trust in Santa Barbara with my car.
I went into the shop after shopping at Best Buy can found that the owner worked well with my budget. Although I wanted a DVD player for my stereo the owner never tried to upsell me and worked with my budget and as a result I am very happy. I was also missing a component to put in the CD player but they were able to work around that happily. Thank you guys
I am not easy to impress, that being said, Alan Gold, the owner, is second to none. If you need an iPhone 7+, back up camera & GPS for your car, or the best in audio clarity and technology, look no further, you have found your place. A true mom & pop store that will beat all competitors price and give you the service you deserve. Do yourself a favor and call Alan today!
I have to say that when I went into SB Auto Stereo & Wireless I got the best customer service Ive had in a long time! I was telling a few people that this was the kind of customer service companies used to give all of their customers, but sadly is missing in many companies today. Alan and Kevin spent over an hour each trying to get me a good monthly plan for my new Verizon phone. Then Mike sat down with me for about 20 minutes to show me how to use my new iphone. I will always be getting my phones from SB Auto Stereo and would highly recommend them.
Santa Barbara Auto Stereo is the only stereo shop I would ever recommend, These guys have installed audio systems in all my trucks for so many years now. Alan and his team installed a new sound system in my new Tundra and it sounds so incredible! If anyone wants to hear the system ask Alan, I will bring it by the store. Kenny
These guys are AMAZING! Al has been helping our family with all of our audio and cellular needs since I can remember. The service is amazing, personable, and FAST! You guys rock.
Shouts out to the guys down sb auto stereo and wireless. Did an amazing job on my 2000 Toyota Tundra. Installed 5 channel amp component speakers and a 12 jl audio w1 thats been turning heads. You guys are awesome! Highly recommend anyone looking to get a stereo upgrade to head over and see Alan and his crew. Its the only place in town I trust to get the job done efficiently and correctly. Thanks again!
Thought Id try out a local business to install a new SUB / AMP. When approached the worker had little effort to asses my needs or look at the vehicle and equipment. Instead I was tossed a quote of $400. I suppose supporting local is not always the way to go.
SUMMARY (TLDR):If you want honest, seasoned, genuine AV professionals that will do a perfect installation and do everything possible to make you happy, look no further. Im now a life long customerSTORY:I wanted to install a backup camera system on my rear-view camera and ordered a highly reviewed one from Amazon. Having just moved to Santa Barbara, I looked for the highest reviewed place on Yelp and came across Santa Barbara Auto Stereo & Wireless.Mikey was extremely friendly when I walked in and while he was a bit reluctant about the unit, agreed to charge me labor only to install it. When I came back after the unit was installed, I was really pleased with how clean the install was but extremely disappointed in the quality of the camera I purchased on Amazon.While it was no fault of their own, they empathized with my situation and Alan (The owner) was adamant to make it right. He patiently worked with me and my budget and by the next day, I had one of his suggested units perfectly installed in my vehicle.A week later and I couldnt be happier. Its exactly what I wanted and Im so glad ive found an honest shop I can rely on for my future needs. Thanks to Alan and the team at Santa Barbara Auto Stereo & Wireless. Truly appreciate the professionalism and quality of your work!
These guys really helped me out in a pinch! I needed a new phone activated on my existing plan, which was set up in a complicated way. Within an hour, they had the contract properly applied, the data transferred over, and the new phone activated and set up with a screen protector and casing, and I was out the door. Very fast, courteous service. I was well informed of all my options and all the costs associated, but I was never pressured into more expensive options. Very personable employees that care to explain the details before its too late to back out.If you have any Verizon, DirecTV, or car stereo work to be done, I would strongly recommend you check these guys out!
I have been to these guys for 2 car stereos now and the first time I was a little skeptical because it seemed like I was going to pay a lot more. After doing some serious research as to what I want and what it would cost with SB auto vs.Best Buy or other bigger chain stores I found that these guys end up being about the same out the door. To boot you get a much better install. Before these guys it was Circuit City and Best Buy for my other stereos and I always had to return or ask them to do the job right before giving the car back to me. With SB Auto Stereo Some of the installers have been there for years (like Mike) and have accrued a ton of experience. They can do things that most installers cant. As a result it usually ends with a better overall experience. Ive been impressed with the owner all the way down to the installers. As long as Im in SB I will go to these guys. After the first install I didnt even consider any one else when I went to them for a stereo upgrade for my new car.I also drive about 30,000 miles in the winter and can say the Pioneer stereo they installed makes my drives significantly easier. Another thing I found out is they sell Verizon Wireless. I wish I had signed up through them because when I had an issue with a smart phone I waited at the Verizon store for 1.5 hours to be helped. Instead I could of walked into SB Auto Stereo and I would of been helped almost immediately.
Exceptional customer service....always accommodating....I highly recommend...knowledgable!
Helpful knew what they were talking about walked me through how to install the speakers that I purchased. Would definitely recommend
Tireless, dedicated, and extremely knowledgeable, these are super nice guys and very pleasant to work with. SBAS is simply the BEST!!!We couldnt have asked for a better experience at SBAS, they researched options for our new commercial Sprinter that no other shop in the area even mentioned. Instead of the standard aftermarket alarm systems we saw elsewhere, SBAS offered us a fully integrated, factory authorized system designed specifically for our 2017 Sprinter. It had features beyond what we had requested for the vehicle (all well worth it), and it was installed at a very reasonable price. Best of all, SBAS showed total dedication to customer satisfaction by working with us to iron out a few troublesome kinks (brought about by coach-builder modifications to the vehicle that had nothing to do with the system they installed). SBAS continued to CALL US with updates and info after the initial install, and they performed every follow-on and troubleshooting appointment without ever asking for another cent. In the end, thanks to SBASs willingness to tackle a first-of-its-kind installation on a brand new factory integrated system, we have a flawless setup that works exactly as intended. We couldnt be happier!!
Great friendly service, they know what they are doing.
Great customer service! very knowledgable about there products