The guy at the front was a pleasure and my boyfriend really enjoyed the little jam rooms they have, super rad!

Took my clarinet to two dealers (closer to me that Nick Rail) - with somewhat lower than $100 in service each. Still had problems. Ross at Nick Rail fixed several minor problems and now it works perfectly (to the limit of my ability anyway)!!! Charged me less than 1/3 of what either of the other two charged.Dont know if its the way to make money, but its a great way to run a business from this customers view. Ill go back for my next purchase or repair!

NOT RENT OR BUY FROM THEM. GO ONLINE AND GET WHAT YOU NEED 4 TIMES CHEAPER THEN HERE. I rented a Sax for my daughter for 3 years paying $61.00 per month for an Alto Accent Sax with an option to buy. When the 3 years were completed they said that only 2 years applied for the buy option. I said ok how much more do i need to buy it? They still wanted $900 plus and i had already paid $1800 on rental and this type of Sax sell for $350 used online. I tried to use the money to buy something else because i had to get something equal or higher value as long as it was a band instrument. I ask for a clarinet that had the price of $1900 and they said that if i wanted that one I had to pay the resale price of $2400 so i still needed out of pocket $600 and I said but the price says $1900 and with no shame at all they said thats for someone that comes in and buys it here in the store but since you are using credit then you have to pay de resale price. The customer service was terrible and the way they steal peoples money and taking advantage of students its totally wrong. I hope they are giving money back to the schools for having them as the renters for their bands.

I was really looking forward to renting a clarinet from this location. Unfortunately, the service was terrible and I decided against it. Try a different music shop or try ordering online.

I just went there today and they are always there to help us. It is reliable to us, so every time my violin has something wrong with it, we ALWAYS go to nick rail.

This place is amazing!

I was calling to get a price estimate, and when I asked “can I get a price estimate on a drum set” they hung up. I thought this was a music shop. Very rude and disrespectful.