Most excellent service and helpful advice from the knowledgeable professionals... Drove from Hayward to get my special order parts next day. Every local shop was gonna take a week+. Thank you guys, had me back on 2 wheels in 2 days!

Shops that order parts need to see the light that riders want it now. I can order my own parts online.

Good motorcycle service center, and parts source. Selection of motorcycle maintenance materials and of course new and used bikes.

Ive been going here for many years from my first bike (Ninja zx6r) to my latest Suzuki Gsxr. The sales staff are friendly and answer whatever questions you have about bikes, promotions, or gear. The service mechanics are no exception. Aside from one mishap about 4 years ago, there was a scratch on the mirror edge they owned up to it and Ive been pretty happy and dare I say, trust them with my bike maintenance.

Had to get my bike repaired here after an attempted theft. These guys did a great job, were friendly, and kept me in the loop throughout the process. I got new tires put on too and they gave me a price that was about 15% less than Revzilla which I was ecstatic about. Installation was also very fairly priced compared to other places Ive been to.Another note to mention, I had my steering/ignition replaced prior to this second theft/vandalism incident and the last dealership installed it slightly off the mark resulting in an annoying lock position. These guys did it right and it feels like the bike just came from the factory! Great attention to detail too, no missing bolts or rivets like prior places. I definitely recommend this place and will be bringing my bike here for any future work.

Most amazing dealer and motorycle repair. Meat and potato not snobby BS unlike everyone else around.

They asked me to go shop to other dealers but to come back to their store to buy the vehicle!!!!Im an experienced rider and planing to purchased a (ex400) motorcycle for a member of my family (new rider). Went to the Kawasaki.com web site, filled the form to get a quote. A request for quote was sent to Grand Prix PowerSports.I received an email 2 days latter from Carlos Ruvalcaba asking me to call back. When I called Carlos back and ask him a followup on the quote, he tells me that Company policy, they want you to be there in person and have had a quote from another store....So he basically ask me to go and shop to other dealers, but to come back to him before I buy.Grand Prix PowerSport not only ask you to go to their competitor, but ask you to do that in the middle of a pandemic, when you try to minimize contact with people.Now, Ill contact Kawasaki and ask them to remove Grand Prix PowerSport from their online quoting tool as it appears that It is company policy not to honor that request, but also to send you to their competitor.So save yourself some time and go directly to their competitor!

This review has been long pending.I purchased a Vulcan 900 Custom in August last year. I had visited other dealers before stepping in here and I was dreading the whole process, as it usually is cumbersome and involves haggling. Reed was friendly and very helpful in helping me understand the specifics of the bike. The pricing is transparent and I also got a good deal on some accessories!I got my first service done recently. They are busy and it is hard to find an appointment in a weeks notice. Scott was able to squeeze my service in on a weekday morning. Knowledgeable and friendly staff, good parts and service department, huge selection of bikes. Worth your time, and your bikes.

This is my first bike and I had a wonderful experience at Grand Prix Powersports, Santa Clara.Ask for Reed - he is the best! Not only did he help me with finding the right bike, he also gave me a lot of valuable inputs regarding insurance and maintenance etc. These guys also have some of the best deals from what I could find searching online. Also, they do have a lot of accessories, which you could buy at a discount during the time of your bike purchase.On top of everything, Reed also offered to deliver the bike to my home for free. Overall I am very happy with my purchase and I would definitely recommend this place to anyone looking to purchase a bike, especially if its your first!

These guys are very straightforward and won’t try to bend you over the barrel on new purchases. They made the purchase of my new bike easy and the work I’ve had done by their service department since has been top notch. Only place I would recommend to anyone in the Bay Area.

Found the part I was looking for today, plus they gave me this free standee. 🕷️🕸️💖

Bought a new Kawasaki from them, buying experience was ok. Went in for the second service and noticed the estimate included a charge for an oil change (manual does not call for it). Thought this was great since I was going to request one regardless. When I came to pick up my bike I noticed the oil was still black. I asked the desk guy about it and he said looks clear to me. They wouldnt have not changed it. Didnt get any traction with this but decided to change the oil myself a few days later. Sure enough it and the filter looked very used. Not impressed at all.

Very responsive and straightforward people.They offer a wide range of options for both top manufacturer bikes and services.I highly recommend working with them. I got my motorcycle from them and was out of there in less than an hour with the financing paperwork details done included.

Yet another absolutely abysmal Seadoo dealership. This shop wouldn’t sell me a seadoo for a fair price, adding all sorts of exorbitant “used car dealership” types of fees on top of the price. So I bought elsewhere

The dealership is easy to find. There was no parking lot but I was able to find parking easy enough. The staff is very friendly and they dont push you. They also have a nice selection of bikes there. Thumbs up!

I have been looking around and shopping around at various different dealerships and motorcycle shops and I have just never really found exactly what I was looking for with great service as well until I found GP Sports.The service I received the minute I walked in the door was amazing. The staff were exceptionally friendly and had a vast knowledge of what they were talking about. They showed me around the store, explained everything I needed to know and made sure I knew exactly what I was buying when I made my decision.The price of the bike I choose was great and they made sure I got the best deal they could possibly give! I couldnt be happier with the purchase that I made from them and I am still extremely happy with the whole package - service, price, quality, it was all delivered at GP Sports.

Good customer service

These guys are awesome! Serviced my jetski before our camping trip to the lake. We new it was going to be close with timing but they managed to get it done and we are very pleased with the service.

I love shopping at GP Sports. They have the biggest selection in the Bay Area. And their staff is super knowledgeable and friendly. They really know their stuff.I also like GP Sports because they charge affordable prices. Ive been to other stores in the area and they can be very expensive. This place is not one of those places.I would recommend GP Sports to everyone. You should check them out even if you are just browsing. And if you do decide to buy, you will get a great price here.

Be ware of other fees

I go here for service and parts. The guys in service are really clear about what my motorcycle needs, and they set me up with an appointment that always works for me. They are very knowledgeable and easy going with my constant questioning, and I never get the sense that theyre playing any games. I go here for all my service now. I ride a 2015 Ninja 1000I have used their parts department many times. Again, very easy going helpful friendly service.I especially like coming here to check out the bikes on their showroom floor. So whenever I come in for parts or service I usually stay a bit longer than expected.Highly recommended!

Small place, but they have helpful and friendly people around. Makes you feel safe when youre getting a motorcycle and anything you need like helmets or jackets. They make you feel welcome and they dont rush you when youre picking something up, especially when youre a new Rider (so when you dont know or still figuring things out theyll give you a helping hand). Whether you bought something or not youll leave with a smile on your face.

Relatively good stock of OEM Suzuki parts at reasonable prices. I came in for a battery. I just wish they had longer hours as it a push to get here from work before closing.

Great prices and specialists. Enjoyed talking and getting consultations here. The purchase of new scooter went smoothly as well. Servicing is 2 times cheaper than in previous place. Not so cozy as wait room and poor choice of accessories, but its the only things that can be improved.

Its pretty sad when you are in a market for a new bike and your local dealerships cant help you or maybe they dont want to help youI was buying a H2 from this dealer and long story short they gave me a extremely high rate and they didnt even try to reduce it to lower rate after 3 days nobody follow up with me looks like they dont need any business so i bought the same bike from Fremont Kawasaki with exactly half rate from 11percent to 5 yes thats right Mr T 5percent and 500 Dollar less than your price and very easy prosesJust take your business somewhere else dont even try these people

NOT A DEALEREdit: hope you read this, could’ve been making better money

Took in two bikes for summer tune ups. For $600, they changed the oil and filter, fresh gas in the tank and installed new plugs. Everything else was Checked but bikes must have been in perfect condition cause nothing else was done. I personally thought that was pretty high priced for the actual work performed but thats just my opinion. Think Ill go back to Zoom.

So far Im pretty impressed. It has lots of power and is really comfortable to drive. Its pretty nimble for an almost 700 lb. pound machine. The power steering is a great feature. The only downfall to this machine was the low ground clearance but I have that solved with a set of 27 inch mud bug tires.

If you need to get service on your bike Grand Prix is a great place to spend the cash. Fast reliable service and friendly service people.

First time customer @ this location. I usually go to the other location near Camden.I was asked to go to this location because the mechanics are more familiar with the older models jet skis, I have 2 - 2003 Sea Doos.Theyre a busy shop, especially during the summer months. I had some minor work done, more than my skill set.Staff are friendly and helpful.

PROS:- Partnered with Suzuki and works with all OEM parts.CONS:- N/ANOTES:Im not sure how I feel about paying $125 for an electrical check-up. I took my bike in to get checked up because I knew that I had a rectifier issue and was hoping to get more information on the root cause. Well, they ended up telling me that I definitely have a rectifier issue, but they werent sure what caused the rectifier to blow, so they wanted to do a blanket approach and start by replacing the whole wiring harness. So end result, they confirmed my own assessment, said they wanted to replace the wiring harness and hope that resolves the issue, and Im $125 lighter. Replacing a whole wiring harness sounds a bit extreme, especially before actually examining all terminals, but I understand, just replacing the whole wiring harness is faster than actually seeing what the problem is. I should have never taken it in.

Ive purchased 2 Kawasaki motorcycles from Grand Prix, and overall, Ive been impressed with their service. Some really good deals on leftover models. No pressure to buy.

Prices were more expensive than I thought but did quick good work

Needed quick service advise -- i got it there for free. Great people work there!

Great selection of bikes.. Tom is a great guy.. friendly staff who are passionate about what they do.. Have made a couple of visits after my purchase for service and parts.. satisfied overall

Ive gotten 2 bikes here and they are excellent people to work with wouldnt go anywhere else ..next week hopfully bike number 3

Someone stole my helmet and they were the only shop in north san jose that answered the phone. They had a standard section of vendors and sizes at reasonable prices. Along with helpful staff.

Was thinking about buying a bike, and walked in 5 min before closing. I told them Ill just look around and leave, but everyone was nice, and not one person gave me the stink eye (which I expect coming in that late, I understand). On top of that, when I did end up liking a bike, the sales guy stayed over an hour after closing to walk through the process with me, and even put up with my crazy 4 year who was running around. Given the shop was closed, I had to go back the next day to pick up the bike, and everything was in order and on time.This is my 2nd purchase from them, and I plan on using them for a service shop, too - will update on that side once I have experience.

Went to see some motorcycles and get some parts for my cruiser. Good selection, clean and organized. Sales guy friendly, parts people friendly as well

Reed is so wonderful he was really helpful and knowledgeable of what he knew. I liked the great service and great tips he gave me to adjust my dirt bike.

Awesome staff. Tom over there told me everything I needed to know (my first bike) and everything that I should know. He was even nice enough to drop the bike off at my residence. Awesome customer experience and I would definitely recommend to new riders looking for their first bike.

Russ and Carlos really want to help. They made me a great deal.

Best place to go in the bay for street bikes, dirtbikes, jetskis, parts and more. Great service and excellent staff. 🤙

Staff was friendly. No pressure sales people were very helpful and informative. They told me they normally dont let people test ride new bikes, but they let me test ride a used bike. I drove it all over the place for 20 minutes and they didnt care. No pressure at all. Im going to check out another bike before I make my decision. I may very well go back to buy that bike though. The asking price was good compared to others on Craigslist

Bought multiple motorcycles from these guys. They kept screwing up when it came to accessories and parts. Sometimes things happen, and I can understand that, but this happened +5 times in a row. This shop has to get their things in order. They told me they would order a part that they never did order and then they kept changing the dates on when it would arrive. On another order they forgot to order a key part for the assembly. I asked them for help on a defective accessory and they ignored me. I asked their service to install an accessory and they installed it fine, but left a socket extension inside my bike. Did not enjoy dealing with Trent.

Very nice people

I have bought two new bikes from here and done all my services with them. The only short coming is support over the phone. I have been stuck on hold for better then 20 mins at times and they are horrible at call backs. If you need questions answered, just stop in.

Good knowledgable staff, solid service and parts department. Have never had a high pressure sales experience here, and theyre happy to answer questions. Have had multiple bikes serviced, and multiple purchases here.

Just picked up a ninja 300 from them today. Best price I got around and good customer service.Ask for Tom

Mike from the parts department was extremely helpful and patient with helping me locate parts for 2016 r1! Couldnt be happier with the service!

This is the Grand Prix to go to. Ignore the one on Camden. These guys actually remember who you are and provide great service

Very bad place to do business with!.

Great service and sales department, always honest, helpful and all around nice guys (and girls!) would highly recommend.

I spoke to the dealer on the phone and told him exactly what I was willing to pay. He told me to come in. I drove 45 mins and when I got there, he tried to add a bunch of cost to the deal. Complete waste of my time and unethical behavior.

Great shop! Highly recommend.

These guys tell it like it is, deliver timely and accurate service, and bring the goods at a fair deal. Well Done!

Trent was my salesman, very knowledgeable and helpful. Felt like I was working with a friend and not some cheesy sales guy. Will be going back for my parts and service as well!

I ordered a set of two bearings for my motorcycle. On the day I went to pick it up, I had to wait for 20 minutes while the person responsible for the parts was going to get Iced Coffees for everyone. After he arrived, he brought me my order and instead of ordering a pair of wheel bearings, he only ordered one out of two. Instead of correcting the order, he started arguing with me that I had only ordered the right hand side bearing! Who the hell orders only 1 bearing when replacing two bearings on a motorcycle!?All in all, I walked out, initiated a credit card dispute and will not go there again. With a bad service like that and with an attitude to boot, Im amazed these guys stay in business. Dont give them your business.

I drove from 2 hours away too get an exhaust for my quad from Grand Prix after I had called and asked if they could order one for me and the parts guy told me they had a lot off choices when I came in the staff was rude and not whiling to help me make the right purchase the parts guy even told me too go buy my parts somewhere else if I didn’t like it so I went to Santa Clara Cycle Accessories and they took care of me I ordered my exhaust after they helped me look for the right one... for sure the first and last time I ever go to Grand Prix

Awesome service dept and fair prices on bikes are principle reasons I am a customer. I have bought 4 bikes from these guys over the last 12 years. AJ

Service an epic fail. I called in for a factory recall on my gixxer. Scott the guy acting the manager of the service department told me the work could be done in a hour or 2 and I asked if I could wait while they are working on it since I have work. He said yes. We agreed for me to comeback on a noon time. I did later and Scott said they were 6 biked that got dropped in the morning so they have to work on my bike on the last hour which I couldnt do. Why make appointment at all?? He wasnt sympathetic. He booked another appointment. This time he said come back in the morning as soon as they open. They were able to perform the work this time. However, when I left the shop I noticed the fairing right next to the area they worked on was damaged. I immediately called Scott about the issue but he rightaway dismissed my claim without hearing me out. I convinced him to at least take a look at the bike. He agreed and upon looking he sounded very defensive and dismissive. I told him to check their surveillance camera or at least investigate. Nothing was offered. This shop run by this guy is definitely going south. Extremely poor customer service. There are cheaper and low key service shops who have good customer service and skills that you can go to. Be mindful to trust GP sports. They would likely f*** up your bike as well.

Rude staff, dont honor prices, way better places to go!

Amazing dealership -- we have now bought 3 mini bikes from Tom at Grand Prix and I purchase a lot of parts from Mike and Jake in the parts department. These guys all go above and beyond to keep us racing with everything we need.

It has its ups and down. most places dont bother saying hi lol. bought my first brand new motorcycle here 2 years ago and save good amount on trade and save mr extra more when their website was 1000 cheaper#!! and they honor that. if you know what you want and definitely research what you want and later complain that they sold you a bike or equipment that you didnt want thats your fault. google your stuff

Second motorcycle I buy there. Good service and friendly, competent staff.

They did not match internet prices. Tire cost 165 they sell for 185 before tax and with tire change service they tell it will cost around $300. And this is just for one tire.Other place gave me price $169 for everything: )

Guys were nice and helpfull no complaints

Had an appointment to drive all the way down to test ride a bike. I arrive on time and not only is the guy not available but I am informed by one of his minions he sold the bike. No call, no heads up and no other bike in shop. Time wasters and unprofessional. Took my business elsewhere!

Bad attitude in Servises dept.

Bought my bike here, nick was nice.

These guys are crooks. I looked at a used bike and was quoted a price of $4,000. Went back days later to buy the bike and was then told the price was $4,500. I asked how can that be? Was told that someone else was coming in to look at the bike and said they would pay more. I will never do business with these guys... ever!

They are the nicest people here...

Friendly and knowledgeable staff.

Great service! 😁

Tardsl lolAsk!?!

Great service and affordable!

Super nice staff

Large selection of street bikes and products. Was told San Jose location has a larger selection of off road bikes and accessories

Quality people. Quality products.

Really helpful and friendly service.

Great selection. Friendly, professional, staff.

Great guy Lee....

Parts arrived lateParts was mistake ordered by me and they didn’t accept return!Second time part arrive late

I like the grand prix but need more accesoris for kids

Got my bike to maintenance and technician didnt add enough engine oil inside, the oil light was on when on my way back home. $125 per hour nice job 🙂

Very good, friendly people....

Very good motorcycle parts

Very professional, best location.

Good prices on the used BIKES!!!!

Dont park there. They dont want or need to help any one from what they told me.

Great service

Jake in parts is the man! He gets stuff handled!

A lot bikes.