Terrible experience. I placed an order and it was refunded within 24 hours.I contacted support@unixsurplus, they sometimes take days to reply. After emailing them countless times, after TWO weeks they finally told me Our system is having problem with your address, Apologies..Furthermore, many of the reviews here of good service look fake, google UnixSurplus reviews.
Absolutely awful buying experience.They lie about literally everything and have shady practices. They list a fake delivery timeframe, pretend like it takes a long time to build servers, send it way past the schedule, and then send it with much slower shipping and different carrier freight just to save like 0.5% on shipping while still charging you the flat rate.Then, they pretend as if it was a mistake, dont really offer a resolution other than refunding you the difference for the shipping once caught red handed.The servers were sent on a pallet all together in a way Ive never seen it before, without any padding. A bunch of the rails broke off partially. Who knows if the servers even work, they missed our project deadline so we havent even used them and had to go with another solution. Then, to make matters worse, after I have to contact eBay to open a return request again since it was incorrectly closed, they ask a loaded question about if Im able to send it back properly and then close my request 2 days later because I didnt respond fast enough. They provided no return label.
Worst buying experience. I️ chose the pickup option, which they provided. I️ emailed to get the address and confirmed I️ would pick it up. I️ got a prompt email response telling me to come over. When I️ showed up, it took 52 minutes and arguing with the manager to get what I️ bought and would have taken longer had I not made a scene. They were mad I️ chose the pickup option — then don’t offer it and certainly don’t confirm it. They were processing 18 mail orders ahead of me, even though I was standing there waiting, and also could not find the product (according to the first person). I️ just stood outside for almost an hour. What a joke. The manager did not even apologize until I️ called him out on his rudeness.
Looks like an interesting place from the website but you cannot enter. The store is not open to the public (checked Nov 18, 2020)
FANTASTIC PRICES! - incredible deals on used IT gear. Love em
The best place to find Supermicro parts in the area. Has plenty of enterprise level equipment to outfit you for any need. They also sell a $99 1U Supermicro server that is the best deal Ive seen anywhere.
Good prices and nice to work with when you are purchasing. Slow with refunds and much harder to work with when you are returning something.
Super nice people with a wide variety of used networking gear and servers
Excelent seller! Immediate response, large inventory, friendly staff
Very nice place.
Very affordable Wide variety of servers, networking switches, server racks, memory,laptops,computers, CPUs, hard drives, windmills, basically anything that has to do with technology, they got it and if they dont, they can get it.
John is very helpful as well as knowledgeable on his products !!
A+ service, quick shipping love these guys. Will order again
Excellent selection of computers
So much equipment. Reasonable prices.
Great
Great place
Nice place