Great variety. Knowledgeable staff. Only downfall is the unwanted professional opinion forced on me every visit... I really dont care what you think, I just want you to point me in the direction of the requested item
Staff is very knowledgeable and many products are of superior quality as compared to other shops in the area.
Love this place and the staff. Thanks guys!
I enjoy interacting with our one of a KINE community. And I consider my coworkers family. 831 is of the ringer!
This place sucks! Couple times turned away. Go somewhere else.
Love this smoke shop absolutely love it they have so many things to see and buyJacob the owner is very pleasant to meet always gives me a great deal as well as anyone else he needs and his staff is always friendly and proper the staff is knowledgeable and always happy toassist customers and if they dont have something youre looking for they can get it for you so dont forget to stop by and visit the smoke shop 831 in watsonville across from Fatboy burgers convenient to stop by there and pick up a burger on your way out
Good selection of vape accessories could juice but prices are a bit high even for brick and mortar when buying online is as much as 50 to 75% cheaper. I know they got Bills to pay to stay open but still prices are over the top
Today was my third visit to 831 Smoke Shop. Each time I was greeted by a gentleman that goes by the name ‘Senior’. Not only was Senior super helpful, he was also very easy to talk to. His recommendations are TOP NOTCH! Just like the shop itself. Santa Cruz is truly blessed to have a smoke shop that stays open until midnight every night except for Sunday (11pm.) Next time you need a smoking accessory, hit them up first....you won’t regret it!Cheers!-Johnny
Very friendly and easy going customer service as well as very informative about any products they have for sale. Comfortable and relaxing atmosphere. Jacob, Gordy, Danny, frank and Mike are the best.
I showed up when it was supposed to open and it was closed.
Picked up an awesome piece along with supplies for a solid price. Guy running the shop was very helpful not trying to oversell higher priced items
This spot is the jumpoff.
Z is the best! We’ll be coming back for more. Super knowledgeable, eager to help, and will help meet any level of smokers needs. Solid prices, too. Thanks, Z!
Awesome experience. First time there, I was on vacation and need a coil and he searched until he found one. Great customer service. Thanks so much!
Great selection. Good people. Will cut you a deal most of the time.
Lame google says open till 12 on Saturday but I showed up at 11 and they were closed
Decent store. Pretty small interior, thats fully packed with product They dont stock local glass, but do have a section of smoke wear. Lots of accessories like bags, grinders, trays ect.
Called to ask a simple question and got hung up on because clearly the staff working there is too high to know what good customer service is.
I like this place! Theyre open late, they have reasonable prices, and theyre friendly! 5 stars!!
I went in 831 expecting at least alright glass. The downstem in the bong I was looking at was cracked so I asked him if I could see some other ones. He proceeded to show me about 6 different ones that were poorly made or cracked. The staffs additude seemed very rude when i was just trying to not by something not already broken. You could easily get something better even if you looked online. I ended up not getting anything and going to Irie Motivations on Portola and had much better luck. Better prices, nicer staff, better glass (most made in house). I would never go back to 831.
They are not open at 8am door is locked
Great Customer Service The Homies Hook It Up !!!
Cool and well provisioned shop in a convenient location. Earned the 5 star with excellent customer service inccluding useful advice and on the spot discounts. Bravo!
Loved it will be coming back daily the guy that works at night is amazing so funny
Really nice selection of products for a really reasonable price 👌 👍If your 🤔feeling lucky and have a few 💲extra play the games🎲🎰🃏🕹️
A GREAT friend of mine, for many years, Mike is now part of that business. Actually PART of that business !!
Awesome service and plenty to choose from.
Good smoke shop! They have everything you could need!
Good service very good selection I would definitely recommend to buy a vaping needs and any paraphernalia might want.lol
Lots of accessories to choose from and prices are fair to decent.
Worth stopping in
Employees are awesome and they have a great selection unless youre looking for a vape mod or atomizer
The staff was friendly and very helpful, pretty sure they sell anything you can imagine smoke related, and they have a crazy bong selection. Definetly worth the visit.
Great selection of glass and everyone is very knowledgeable and friendly.
Sometimes its hard to choose what to buy with all the good selections that are affered here . And deals, there are deals all the time
The guys here were great and prices are good too.
Open late for that quick stop for you smoke needs.. Friendly staff...
Always Friendly Service
They know whats up!
Love the customer service! They are all so helpful!
Good prices friendly
Best smoke shop here and in watsonville
Best smoke shop in SC
This place did the job when I had to get a basic battery pen. Only issue is they are double the price anywhere else.
Staff super knowledgeable
Have a good selection of vape items
Good prices and selection.
Guys who work there no their stuff they get you in and out no hassle.
Bad for health.
Theres no other place to go that house is supposed to act is 831 place to be
The only reason why I went to that store cuz of my man Z
Great PEPOLE 😉😉😉
. its only the first place to go and get the wright smoke for your self and anything else that you need.
The prices have gotten more steep with the workers focusing on making more.
Great shop
It had everything I needed
Clueless minimum wage paid zombies
Eh
They for the right stuff
Called to check if they had an item. They did, but when i asked a question about it was told to come in and look at it. Hung up on me.Well thanks, but NO THANKS!!
Love it
Tight spot
Its alright