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B & B Small Engine Repair
1700 Commercial Way #2, Santa Cruz, CA 95065, United States
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B & B Small Engine Repair
Comments
Al
Review №1

Nice little store with plenty of STIHL tools, came here looking for a Pro Splitting Axe by STIHL and found it no problem, after trying to find it at eight previous stores.Prices are fair and customer service was very friendly!

Ga
Review №2

The folks in the store are so knowledgeable helpful and efficient. We are novices at maintaining a larger property and they were kind enough to spend extra time with us to make sure we got just the right equipment before they sent us on our way. Really appreciate it.

Lu
Review №3

Awesome service. Great folks.

Ch
Review №4

Excellent customer service . Honest and reliable staff. Brian took care of me when my generator was having issues. Being that Im off grid he went above and beyond to help me out. New customer for life:)

Ky
Review №5

I really appreciate the honesty and competency of all the staff, from the front desk back To the expert mechanics. Competitive prices as well!

pe
Review №6

Everyone at this shop is motivated, hard working, dedicated and involved in the services they provide. Especially the owner, who is working at the shop interacting with his clients 100%. He will not try and up sell you, which has always been my bench mark for the quality of a retail shop, but they are so much more.They will repair any tool you bring in to a serviceable condition, and/or let your know what you can expect to get from it. Whether you plan to use it hard the way the machine was meant to be handled, or baby it for a life time, these professionals will make sure you get every hour out of it, and then some.If you know quality, its because you know Stihl.

Aa
Review №7

Excellent customer service and quick turn around. These guys know what theyre doing and they do it well.

Do
Review №8

My Honda 3000is generator stopped due to my running it incorrectly. B&B quickly repaired it and had it back up and running in less than 8 hours. They were all very professional, friendly, and I am thankful for their knowledge and very fair prices. I will go back to them.

Tr
Review №9

Best kind of customer service over many years. Polite, knowledgeable, friendly. Recently unjammed my saw at no charge. Highly recommended!

Ju
Review №10

This is by far the best local stihl dealer in the area! Friendly staff ! And great customer service! I definatly recommend checking this place out!

ja
Review №11

Great service high quality selection real pros

Pa
Review №12

Well this is a really nice place to go if Bill Bruces is working.. BUT his_ Partner is very rude not a pleasant person to work with when hes there I just turn around and walk out. I would have given this place at 5 but his partners very difficult to work

We
Review №13

Cheerful, savvy, unerringly accurate. Prices are fair and knowledge is super. Stihl is foremost, and theres a tool for every level of experience and usage... but no exasperating junk for sale!

St
Review №14

Great service, wide range of products. Staff is really knowledgeable and helpful. Professionals, contractors and homeowners all come here.

Mi
Review №15

The best place to fix your mower, chainsaw, string trimmer, rototiller, etc. In town. Friendly knolageable folks that seem to do good, quick work. Also if you need professional grade equipment they have a lot of it in stock.

Ji
Review №16

This is the go-to place when your chain saw, weed wacker, generator, etc gives you a problem. Friendly, helpful, not cheap but fair and very knowledgeable. And, they have all the newest toys.

Ti
Review №17

These guys are great! Very reasonable prices on repairs. Good honest, hard working people . Nice selection of tools in all price ranges.

ga
Review №18

Knowledgeable and helpful.

Al
Review №19

Great customer service and extremely knowledgeable and professional staff. The service department does a great job and at reasonable prices. They have a showroom full of Stihl products and accessories which can be dangerous to the balance on your credit cards in your wallet so be careful when entering. Haha Brup.... brup...

Pa
Review №20

Great service

Ji
Review №21

B&B has given me first class service and support for at least 20 plus years now.

Do
Review №22

Fantastic service. honest and reputable people. 100% my go to place for all of my repairs and service. highly recommended.

Jo
Review №23

Needed repair on my stihl weed trimmer, counter person went the extra mile getting the machine running like brand new, will recommend B&B to anyone, JM

Ro
Review №24

Awesome! Great service

Da
Review №25

Great selection of quality outdoor power equipment, knowledgeable staff, good parts inventory, service department, and a coffee shop right next door! Dog friendly.

Ta
Review №26

These guys know their way around tools and engines. Up front about costs and if a piece of equipment is worth repairing. Theyve worked on chainsaws, mowers, chippers, and splitters for us - great job each and every time.

Ja
Review №27

These guys are an awesome local small business. Super helpful staff and a great repair service.

He
Review №28

Excellent personnel and excellent service. I take all of my home gardening equipment to them and they are fair and the service to quick. I wont take my machines anywhere else.

Ed
Review №29

If you have a Stihl brand tool or want one this is a good place to go.

Ba
Review №30

Great place. The staff is friendly, knowledgeable and they do a great job fixing all the problems I bring them.

Vi
Review №31

The folks here are always happy to help and teach you anything you need to know.

Te
Review №32

Local pro landscaper resource Ive been going to since they opened. Knowledgeable, friendly, fast and fair professional service.

WE
Review №33

These guys are pros with both sales & service. Luckily, when you bring your old gas weed eater in to discover youve burned the cylinders into molten grey sludge theres a giant showroom full of replacement tools from 100% electric eco-stuff to the old-school gas-powered variety.

Tr
Review №34

Best place to get your outdoor equipment serviced!

Ni
Review №35

Great service.helpful knowledgeable staff.fair prices.will be a repeat customer

Jo
Review №36

Always fast and good service

Ri
Review №37

The place to go to get small old gas powered stuff to work again!

Be
Review №38

Friendly, knowledgeable staff. Fair prices, and the perfect selection of what you need.

Ab
Review №39

Great service in fair prices they are my first choice to buy a new tool or fix it.

Fl
Review №40

The guy knows his stuff. Thanks for all the information!!!

Mo
Review №41

Stihl showroom. Great place to get your lawn equipment repaired.

Pa
Review №42

Amazing knowledge, top of the line products, service is personal and professional.

Se
Review №43

They know what theyre doing. Friendly too

Ji
Review №44

Super knowledgeable and friendly. Not only that, if they cant fix it, theyll eat a bug!

ol
Review №45

They were very helpful and got it done for me. Thanks!

To
Review №46

Bill and his guys are always super helpful

Ro
Review №47

Have what I need just about always. Knowledgeable and helpful.

Wi
Review №48

They sell qualityyou get what you pay for sirthese tools get things done

Wa
Review №49

Bought a $1000.00 Honda mower from them, returned it 4 times, wouldnt start, electric start wouldnt work, battery wouldnt charge, alternator wouldnt put out, and so on, they said the 3 month old gas was the problem initially and charged me $40.00 on a warranty repair, gas worked fine in my weed-wacker, anyway these guys are pretty bad at fixing Honda lawnmowers, not going to let them work on anything else of mine

Wi
Review №50

Great work.

St
Review №51

Great store, great staff!

Ga
Review №52

Great shop and service

Ma
Review №53

Knowledgeable and helpful.

Ka
Review №54

Friendly responsive service

Information
29 Photos
54 Comments
4.8 Rating
  • Address:1700 Commercial Way #2, Santa Cruz, CA 95065, United States
  • Site:http://bandbsmallenginerepair.com/
  • Phone:+1 831-476-6306
Categories
  • Lawn mower store
  • Garden center
  • Saw sharpening service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–4PM
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