Friendly and knowledgeable staff that was very attentive and patient with me. Thats all one can ask for us when buying paint.
Poor service from the grey haired guy in the back. Giving me grief about mixing a gallon of paint. Second time now, placed my items back on the shelf and went to kelly moore
Wow. Never again will I go to this store. They never called me when my order arrived, screwed up the order size, then insisted that the product I ordered (graffiti coating) doesnt come in a 1/2 gallon. They were totally unapologetic about the delays and errors. I ended up calling the graffiti coating company direct to order the correct size product. What a mess.
I will have to say the whole experience was a joy a delight I was very pleasantly surprised by the exceptional customer service that was shown by Alex I will recommend this location to all my friends and anyone who will listen to me whos painting thanks Ill see you soon
Great service. I had picked out indoor paint and was ask in a friendly manner what was I painting and it was a deck so I was helped to find similar color of outdoor paint!
New homeowner, popped into SW because I was having trouble finding paint for touch-ups. Staff was extremely helpful, and pinpointed that my issue was actually flat vs satin sheen and not the color. I never would have guessed! My paint now matches and I am a happy customer
Counter help here was exceptional. Friendly, personable, knowledgeable Allen helped me out with my paint problems. This is a great store. I appreciate the pro attitude & will be back!
I called ahead to place my order, the rep on the phone was very helpful. I would recommend buying here.
Sales associate was very friendly and knowledge and helped us pick the right paint!
Great customer service. Easy ordering and pickup process.
The staff is really nice and what a fantastic job they did at matching a paint sample 30+ years old. They also now carry a large collection of really cool wall paper.
Sergio helped us and he was amazing!! Excellent customer service!!
I was extremely impressed with the quality of the computer paint matching service. It was easily the best match Ive ever seen, and Ive tried numerous other stores. The paint is excellent too.
Curbside pick up was worked to perfection and much appreciated.
Helpful staff and better pricing then home depot.
Always helpful staff..ordered paint for my company and they delivered it to me the next day I didnt quite care for the color I took it back and they matched it to something I liked better.no problems :)
It well organized and representatives are most helpful. A lot of gadgets to make the job easier.
Great service. great prices
Our painter used paint from Sherman Williams when we constructed our home six years ago. When the paint didnt wear as we hoped, the folks at the store worked with our painter to have our home re-painted free of charge! Great customer service.... they really stood behind product. We couldnt be happier.
The place for your painting needs, friendly staff, great deals
When shopping at the Santa Cruz Sherwin-Williams, talk to Sergio. Hes an expert and always very happy to help which I have yet to find at Kelly Moore or Home Depot.
The staff is always read to help with color matching and color blending to achieve the exact color I want. Very patient with my requests.
Knowledgeable friendly sercice. Great paint selection.
The service was very good. Clerk was knowledgeable.
Always helpful employees; great discounts; sample paints
Its always worth it to buy a better paint.
Service is great but slow sometimes.
Dont wait till last minute for painter pants, sizes were limited!
Customer service & Quality of Paints plus a clean store !
The service is always 5 starts
Good value and quality
Knowlegeable staff
Great service