user
Mellow Velo
132 E Marcy St, Santa Fe, NM 87501, United States
Appearance
Mellow Velo
Comments
Mi
Review №1

Mellow Velo is one of the best bike shops I have seen in my many years of cycling. I have been lucky enough to use them exclusively as my go to shop for replacement parts, bikes and service over the past five years. While all of that is top notch, my favorite thing about this shop is that I’m always greeted with a smile. Although I am a regular I see this to be a common theme with people visiting Mellow Velo for their very first time. They do have a mellow attitude, but service and sales are surprisingly efficient at the same time.

Jo
Review №2

Hands down best bike shop in Santa Fe! The staff at the shop welcome you and are ready to help. The environment is stress free and the crew makes you wanna ride! Keep up the good work guys. Looking forward to my next tune up and new bike! 😎🤙🏼

Ch
Review №3

These Guy were very helpful. My Son(8) and I were looking to rent bikes to ride around Santa Fe and Dennis went above and beyond to help us out. He took a new bike off the rack for my son (not saying he will do this every time). My Son was a little unsure of how to maneuver the bike and switch gears. Dennis gave him a quick tutorial in the parking lot and he picked it up quickly. He gave us a map and directions of how to get to some bike paths and trails. My Son had a great time and wants to go back just to ride a bike from Mellow Velo.As Dennis was opening up shop and getting things ready for the day. I walked around a really cool bike shop. Prices were reasonable and selection was great. If you are in Santa Fe and need a friendly, down to earth Mellow shop to rent or buy bikes this is defiantly the place. I can not tell you how much it meant to me and my Son to have a great experience at this shop.

Ke
Review №4

Such a great crew, all bike enthusiasts, that ride every day, super friendly, this is the shop for high quality bikes, and that hard to find Italian Steel, and rare bikes you dont see anywhere else! Custom builds are their specialty. Dave is a great guy, and that reflects through his employees, the crew downstairs are the best in town!!

Jo
Review №5

Great bike shop. Well stocked, friendly staff and owner, and a great variety of bikes that surely includes something for everyone. Love the vibes and Italian bikes ❤️ Thanks MV!

He
Review №6

Ive been bringing my road and mtn bike here for about 5 years. Always quality service. The last time I brought my mtn bike for a tune up, i got the best ever tune. Bike worked super good and allowed me to have a great trip exploring new trails with total confidence. Thanks Pedro and all of you at Mellow Velo. You guys are the best!

Tr
Review №7

Great place! The staff were friendly and knowledgeable.

Ch
Review №8

Every summer I visit Santa Fe, and rent a bike instead of a car. It’s a great way to get around! And every summer Mellow Velo comes through with the best wheels for my stay. They’ve got a great selection of bikes for rent or for sale. Their customer service is excellent. I highly recommend this nice shop located conveniently in the heart of Santa Fe Downtown.

Ar
Review №9

I found the team at Mellow Velo to be friendly and helpful. I had a pedal issue on my bike that they were able to fix on the spot. The shop is very clean and organized as well. I will be a regular customer there!

Ma
Review №10

Great Costumer Service!!! Always friendly and knowledgeable and will always go out of the way to take care of your needs...

ma
Review №11

Expert service provided with unrivaled customer service. Everytime I enter the shop I am treated as though I am a pro for the day.

Ar
Review №12

Great locally owned place. You will find the team there highly enthused to help you out. Im happy to have found them for my bike needs here in Santa Fe

Sy
Review №13

Very nice staff :)

al
Review №14

Best experience great personal service. Very impressed..thanks

Cl
Review №15

What a great shop. They carry quality gear and interesting collection of vintage road stuff. We rented eBikes one day and MTB another and the routes they suggested were perfect. Thanks Dave, Jonah, and the rest of the gang.

Mi
Review №16

I just purchased a Santa Cruz megatower through Mellow Velo. The guys there were awesome to deal with. I am located on the east coast in NY. They are shipping the bike across the country to me and were super helpful with all of my questions and concerns. I highly recommend these guys. I will be sending all my Ny buddies to them.

jo
Review №17

Variety of bikes, hi-end& carbon builds, in house wheel builds and some normal bikes. Supurb overall, really enthuastic Knowledgeable Owner. This gentleman is gifted at sizing riders and was answering ?s for my father and I, while the shop was preforming a checkup on a noisy front wheel. (Witch they didnt let me pay for) Im from TX &wish I had quality shop like them by me.

Da
Review №18

Although I bought my Pivot Switchblade in Durango, they kindly submitted a warranty claim with Shimano for a faulty XT derailleur and had an XTR for upgrade. Competent Tech too.

ja
Review №19

Quality service, parts, and bikes (never bought a bike her myself, they are fairly high end). Real community player. always attentive to customer needs and willing to help however they can.

Ma
Review №20

Rented some fantastic Mountain Bikes and they really took the time to set them up right!!! If you need a bike in Santa Fe then this is the place to go!!!

An
Review №21

Awesome bike shop—best in town, hands down...Smart, knowledgeable & kind staff.Just a great place to get everything bike related done in one fell swoop!!Thanks much!

St
Review №22

This is one of the coolest bike shops I’ve ever been in.My wife and I had an amazing experience renting mountain bikes from Mellow Velo. The entire staff was super friendly, knowledgeable, and professional! The equipment we rented was top of the line. They have an amazing line of high end demo bikes being offered at a reasonable price. Great place to demo $2,500+ equipment. They also offer city cruisers and all other levels of bikes. I would definitely go back here to rent bikes in the future.Thanks again Mellow Velo for operating such a great service in the Santa Fe area!

Pa
Review №23

This is my go to bike shop in Santa Fe. Great selection of bikes, particularly mountain bikes and a decent selection of gear as well. Definitely more mountain focused. The staff is super friendly and helpful.

Ri
Review №24

This place is fantastic. I rented a bike here a couple of days ago. Im 74 and a visitor. My bike shop at home got my business because they treat me like everyone else...same here.The guy who set me up ( sorry I cant remember your name) made feel right at home. Jonah, Ill never forget our conversation when I picked the bike up, you made me feel like I was 22 again and still living down in Cedar Crest.Richard, from Houston

Ch
Review №25

Great bike shop !!!

Th
Review №26

The best bike shop ever. They saved me a lot of time and money. Expert repairs. So obvious the high skill level of the bike tech. They were recommended to me by a different bike tech in a different shop

Ju
Review №27

Very kind owner, honored year-old gift certificate.

Ro
Review №28

My wife, brother and I spent a week in Santa Fe site seeing and Mtn Biking and glad we walked into Mellow Velo for trail information. The staff was not only extremely friendly, but helpful above and beyond. If youre in Santa Fe for some riding Mellow Velo needs to be your go to bike shop. I have worked in a bike shop and visited 100s of shops in every city I visit and Mellow Velo is definitely top notch. Thanks to the Mellow Velo staff for making our trip nothing short of amazing. Robert Peoples, AZ

Sh
Review №29

The guys at this shop were very friendly and helpful - unfortunately I can’t remember the name of the main person who helped me, but I believe it started with an R. I was visiting from out of town and looking for a ride I could do that afternoon. Not only did they offer me a great route, but warned me about debris on one of the roads and gave me options for refilling my water bottle along the way - these extra little details ultimately made for a much smoother experience. The shop’s location also turned out to be the ideal location to start and end the ride, so I didn’t even have to drive. I really enjoyed my experience here and look forward to going back the next time I’m in Santa Fe.

Er
Review №30

Best bike shop in the entire Southwest, without exception! Friendly, down-to-Earth, and funny staff always seem to be in a great mood. Its the aficionados bike shop in Santa Fe, but they treat the novice with just as much respect. And, its next to a gelato shop, and its only three blocks from the Plaza (and a brew pub!) Housed in an historical old Santa Fe building with ornate, high ceilings, it may also be the most beautiful local bike shop youve ever been in as well. 10 out of 10!

Je
Review №31

Awesome shop. Crew was super helpful in getting us setup with bikes and gear for an impromptu day out. Gave a great recommendation on trails to try and solid directions and map. Altitude kicked out butts, but that wasnt their fault! Thanks Dave!

Vr
Review №32

I rented a Mountain Bike there to ride some of the local trails. I would probably not use the Multi-use Mountain bike for the trails near the shop. It was a little heavy and the front shock wasnt that good. It was perfect for riding around town. Pretty solid bike in good condition. It shifted well and the tires were in good shape. It came with all the repair equipment you would probably need as well as a full water bottle. The check out and check in were pretty seamless.

Ad
Review №33

This is the best bike shop in town. I am a kid and every day I go there after school. If I could rate this bike shop a 100 star I would

Ti
Review №34

Worst experience ever. We took in my moms bike to get a hearing issue fixed, they fixed five hundred dollars of luxury parts on the bike then followed up and let us know they were “unable” to fix the gearing issue. Don’t take you’re bike here unless you have bottomless pockets and want to be taken advantage of.

D
Review №35

If you’re on a short trip to Santa Fe and don’t want to lug your rig on a plane this is definitely the spot to rent a high quality bike. The staff are super helpful provided some excellent routes and information and stock everything you need to make your biking experience A+. I will be back in Santa Fe again soon and will absolutely be using Mellow Velo as my home shop while in Santa Fe. Another big bonus the prices for the rentals and the equiiment you get is an absolute steal in my opinion meaning if you need to rent for significant time it won’t kill your wallet and you’ll be riding brand new high end bikes. Highly recommended if you are a serious rider but I could tell they also really take care of everyone even casual biker.

Wi
Review №36

Awesome shop, great folks, wonderful and knowledgeable.Excellent coffee too!Thanks and great to meet you.Will (NJ to Boulder)

Ri
Review №37

Great bike rental shop! They have nice staff and a nice selection of high end Santa Cruz and Pivot mountain bikes. They are near the plaza and close to the Dale Ball and Santa Fe forest trails. The other nice thing is that they do 24 hour rentals...meaning that you can get a morning and an evening session in!

He
Review №38

Absolutely excellent shop that went above and beyond every expectation for bike rental to ride selection to gear advice. The staff were knowledgeable, helpful, and extremely nice! They have a great shop and environment, I cant recommend them enough!

La
Review №39

The staff here are really helpful and friendly and also work fast. I went in to get my tires and inner tubes replaced along with getting sealant and it only took them about 15 minutes even though they were servicing a few other customers. The staff are also really helpful about letting their customers know about get biking trails and places to visit. Pricing is also pretty fair as well.

Ga
Review №40

DoGood morning I just cannot I want you and I want you cannot was the day

Ji
Review №41

Super friendly service! And they do bike rentals at good prices.

Al
Review №42

Great shop, their demo fleet was filled with awesome bikes for a great price. Employees were super helpful and knowledgeable about the local trails and their bikes. Also super friendly staff- will definitely be demoing some more bikes from them next time im in Santa Fe.

Ka
Review №43

Great shop with convenient location for vacation bike rentals. The staff are friendly, knowledgeable, and very eager to give the customer the best advice on bike rentals, local trails, and accessories. While my husband is a more experienced cyclist, Im a novice rider and the staff members enthusiasm, expert advice, friendliness, and total willingness to help was a great boost to me and my confidence. We recommend this shop in every regard. We want to give a special thank you to Matt, Rawson, and David who made our rental experience a delightful one surrounded with humor and, best of all, great advice and service.

To
Review №44

Great customer service and selection. I came from out of state and was missing a Key component . They had it in stock and I was able to enjoy my stay in New Mexico with no worries.

Ju
Review №45

Friendly, knowledgeable staff, awesome coffee machine. My 6 yo loved renting a bike from here.

Al
Review №46

Awesome place! Went there to rent mountain bikes and got really good service and in detail recommendations on trails to go on nearby. Had a blast with the bike and even got tips on lunch place. Made my day.

Mi
Review №47

Fantastic local bicycle shop in Santa Fe. Where ever I travel, I like to stop a visit the brick & mortar type shops I grew up with. This one is impressive & worth visiting.

Ni
Review №48

Helpful and knowledgeable! Thanks for answering my questions!

je
Review №49

Fantastic customer service! All the way from the owner sales mechanics. The owner would not let me leave until I was 100% satisfied. Great shop!

Du
Review №50

Visiting Santa Fe. Stopped by to get some local trail knowledge and talked to Stu. Stu is the bomb and told me everything I needed to know and more. They even made us some espresso which was dank. Best bike shop in Santa Fe

Ch
Review №51

Fantastic rental experience. The guys took the time to suggest good areas to ride, gave us maps, fit the bikes to us and were very friendly and helpful. A great shop.

Je
Review №52

After a year of picking the Melo Velo crews brains, renting bikes and having them help me with various biking needs, I finally took the plunge and bought a gravel bike from them today. This team spent hours with me, selling me more than just a bike but a ton of knowledge and a lot of passion in the process. They even entertained my two year old while I pedaled around their lot! Thank you Melo Velo for an awesome experience and getting me started in a new sport that I know Ill love!

Er
Review №53

Got a great deal on a bike that included one year free maintenance. Definitely recommend.

C
Review №54

Wish I knew the guy who helped me here. Super helpful. Took time to show me some different trails on the map around Santa Fe. Nice bikes!

jo
Review №55

Great bike shop! The service was timely, dudes were chill, and they did a great job on my trucker. Shes hasnt ridden this well in years. Thank you!

Co
Review №56

Great people, and great service. I do all my bike shopping and business there. Highly recommend !

Th
Review №57

Wow— for this MTB’r on the road, these folks were 8 kinds of cool and 10 kinds of helpful. Great shop for gear and bikes and super helpful shop team on getting me back on the road and with a good idea where to go! Did I mention they also sell primo bikes? 👍🏾🤓🤙

Je
Review №58

Friendly folks and a cool vibe. Great service and selection.

Da
Review №59

Dave and his folks are super cool and this shirt makes even me look good 😎

Ch
Review №60

I wasted a lot of time and money here. Their mechanics need professional training and more experience. I’d probably go to REI for maintenance before going back here. Also, the mechanics were very quick to replace parts without my consent, parts which I felt had more life.Also, I had ordered some parts and clothing. They tried to add 22% more to the msrp.Not only do they lack technical knowledge, but they also seem to be dishonest. I would avoid this shop at all cost. If I wanted a particular bike that they sell, I’d personally make the drive to Albuquerque and visit a shop with some integrity.

Ji
Review №61

Bought a Hightower from them in February. Got a great deal and the staff was super nice. Highly recommend buying from them.

wa
Review №62

Great shop and staff! Rented a road bike and it was tuned perfect and a quality bike. This is the place to go in Santa Fe.

Ni
Review №63

Convenient however they dont inspect the rentals before they rent them to you. Make sure all bolts are tight before taking off. And dont fall for the upselling of their mountain bikes, as the cruisers have gears to shift as well

de
Review №64

Came here to rent bikes for a few hours of mountain biking. This place gets 5 stars because:1) They gave us a great suggestion for biking in an area with rolling hills (La Tierra Trails)--my wife hates trails with long steep climbs. The trailhead was about 3 miles from the store and the park had wonderful signage.2) The bikes we rented (at $40 for 24 hours/bike) were great and reasonable for what we got(+$5 per helmet).3) The attitudes of everyone who we interacted with at the store were great.

Ki
Review №65

Mellow Velo is my LBS. The staff is friendly and knowledgeable. The shop has a large variety of rentals, great repair service, and the owner is usually there. I go often for: random bolts, road tires, and advice, all with a smile.

Bi
Review №66

High end bike rental offerings, personable and knowledgeable.

Ro
Review №67

Love my Santa Cruz Bronson. The guys that work at MV are super knowledgeable and friendly. Highly recommend this place

Ed
Review №68

Nice people. Got my 2017 Pivot Firebird from them. They were almost as excited as I was.

Ry
Review №69

Friendly staff in a great location for the Dale Ball trails. I was in town for a few days and wanted to experience New Mexico singletrack, so rented a full suspension bike for three days. You can rent and ride right to the trails, which are only about 15min away and a good warm-up. Everything on the bike worked properly, but I probably should have asked to adjust the suspension for my weight.I knocked a star for 2 reasons: 1) I filled out their online bike rental form and never received a response. I was lucky they had a bike for me, though I should have called after not hearing back. 2) the price was much higher than what I would have paid at another local shop, and they dont offer half day rentals.

Be
Review №70

Really nice staff and great bikes. They let you keep your bikes overnight at your respective hotel. Awesome service.

Mo
Review №71

I took my 87 Battaglin in spur of the moment because I was having trouble with my derailleur. All three mechanics at the shop took the time to look at it individually because the bike was confounding everyone! After an hour of adjustments, changing out bad break cables, and fixing the chain, my bike was rolling smoothly. They were great and I would definitely take any bike to them in a pinch.

St
Review №72

These guys are great, not only do they have some of the best bikes in the world, they know exactly what these machines are capable of and can steer you in the right direction. Thanks!

Br
Review №73

We had such a great experience at Mellow Velo. Owen helped me dial in my suspension, and had great recommendations for trails while we were visiting.

Ry
Review №74

Came in for a quick break adjustment. They were quite helpful, and charged very little.

ju
Review №75

Great bike shop!! Awesome people!!

He
Review №76

I used to live in S Fe. These guys were great.

me
Review №77

Great small bike shop that has some great offerings.

Al
Review №78

Very helpful even though I ended up not renting a bicycle.

Zo
Review №79

Great service. Everyone was very helpful!

Gr
Review №80

The guys at the shop were excellent to work with, extremely helpful, and set me up with a sweet road bike!

dy
Review №81

World class bike shop.

Le
Review №82

Came from out of town, rented top quality my bikes and got great trail advise. Best bike shop in town!

Ha
Review №83

Told me to come right over they’ve got bikes, walked over a mile and something, showed up, no bikes. Not trustworthy Apathetic

wi
Review №84

Rented a trail bike for the first time. Staff is cool and helpful

Ch
Review №85

Nice shop, good selection, excellent service.

Da
Review №86

Worst place ever the employees were rude couldnt even asked if we needed help had a serious attitude problem stay away from this place much better bicycle shops around town

Ju
Review №87

Great crew and bikes!

Ke
Review №88

Great bikes great staff

St
Review №89

Friendly and knowledgeable!

Ka
Review №90

Great service, excellent suggestions about local trails.

Mi
Review №91

Friendly and fast service!

ha
Review №92

Absolutely the best bike shop in Santa Fe

Ma
Review №93

It took an hour to get a five second, off hand comment. Disappointed.

TH
Review №94

Excellent service!

Da
Review №95

Best bike shop on the planet. PERIOD!!!

Ma
Review №96

Best bike shop in town!

H
Review №97

Attentive service, knowledgeable staff

Jo
Review №98

Very knowledgeable mechanics

An
Review №99

Great shop, very $$$$$$

A
Review №100

A very nice store with a lot of quality.Very friendly all the workers.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:132 E Marcy St, Santa Fe, NM 87501, United States
  • Site:https://mellowvelo.com/
  • Phone:+1 505-995-8356
Categories
  • Bicycle repair shop
  • Bicycle rental service
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–3PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Similar organizations