We where helped by a lady named Jessica, she provided the best customer service Ive seen in a long time ππ. Great job! Thank you and God bless..
No comment..store always have what you need ...if are looking for holiday items get them now...items go fast...go party city
Nice place for your party needs, also good for Halloween customs. A little pricy.
Staff was friendly and willing to help. Low inventory.
BIG SHOUT OUT to Party City Santa Fe! Amazing team. Awesome customer service. Great selection. This store makes my parties and events over the top fabulous! THANK YOU for ALL you do to make the shopping experience the best ever!
Awesome, the items we needed.
The costumes are so expensive but they have a good variety.
Very busy yet the staff was still friendly!
Great place to shop
Was on point, customer service is great...they get a little busy so be patient.. kids had a blast so did I ..
I absolutely love this store. They have everything you need for every occasion. Great halloween costumes!!? Great service!!!
Place has always been good at having all you would need for your party needs. Halloween isnt any different masks, costumes, accesories, and more. Like i said no matter what the occasion they will have what you need. The only reason i left a star off is for there selection it went down . Not as many costumes as past years but the covid could be a factor . And as the same time it might just be the store that didnt order as much so 50/50. You decide.
Meh
What a great place to shop for any type of party items. This store carries so many items to make any occasion a Hit. Wonderful and helpful staff.
I called and ordered balloons from this location and received some of the best customer service I have had in a long time! I had to call and change my order several times and every time they accommodated my change with no issue and were very pleasant to work with. I will definitely suggest them to anyone in the area! Thank you for a great experience Santa Fe store!!
Absolutely love this store! You are sure to find any of your party needs! Extremely organized and easy to find! Customer service is outstanding!
We were in town for a Party and needed to have some balloons filled up! We didnt realize the store opened early on Saturday so we got there just before 930 hoping to be first in line! Destiny was busy and there was almost a 3 hour wait BUT she was able to accommodate our request and squeezed our handful of balloons in. She was professional and we could tell she appreciated our business. Great customer service and SAVED US!!!
Public Health Hazard:They do not enforce State Order stating everyone; customers and staff to wear face masks. Nor do they sanitize surfaces after customer not wearing a mask breathed all over check out area.
This business is highly recommended. The staff is always courteous to me when I enter and offer to help me with whatever it is that I am looking for. When I needed a costume for a party they even searched the back room for what I needed. Thank you Party City for being so good.
Jessie and Jeff are AMAZING!!
The female cashier disrespected and was very rude to my daughter who was in line. She ignored her and called other costumers that where behind her and left my daughter standing in line with out acknowledging her presence. I will not return to this store but instead travel the ninety miles to another town for better service. If she doesnβt like her job or helping people she should find a new one.
I wsh i had time to really shop instead of just grabbing a few quick items! Great selection, great prices, very friendly staff.I will be back!
My family n I were looking at the Halloween decorations for a party we ended up leaving for the reason that the manager was telling the workers to follow us around cuz she thought we were stealing its pretty embarrassing/uncomfortable to be followed around the store like animals. We will not be going back! I would rate this place a zero but I cant!
The cashiers are young and unenthusiastic about being there. They should acknowledge you as a person instead of not talking at all and just ringing up your stuff like its a problem. Other than that, I love Party City
Very awesome place they have everything for every party!
Great selection. very affordable. fantastic customer service
Half of the store was empty with no merchandise and when asked the personnel about some stuff, response was: what we have in shelf is all we have. You could tell they were restocking, but couldve shown a bit more of a service attitude and offered to look at catalogues or online to find what I was looking for.
Like anyone other one friendly people and good savers
My experience wasnt the greatest. I had to wait about 20 minutes go get 3 balloons. There might have scheduling problems because there was only 1 employee at the register, who also was inflating balloons. When I asked for a specific ballon she quickly said she didnt have any. I felt rushed so I asked her to give me any. I felt bad for the elderly lady waiting behind me. I hope I dont have this issue in the future since this is the nearest Party City near me.
Went in only for a handfull of candy. Was not disapointed. Selection was great and prices are reasonable.
All the stuff you need for a party and good folks to help you find it
They always have what Im looking for, which is nice. But the staff isnt great.
It blew me away on all they provided and offered very worth shopping at.
I love this place because they have everything i need for any party i have
I love it
Party City has a wide variety of party items. For all occasions and holidays.
Its very nice
Every year this place has all cool stuff to pick up for what you need.
It was ok did find a few stuff I need it
Great variety and very helpful staff
Huge selection and great customer service
Great place, employees need to smile more.
Found everything i needed and cashier was helpful
I love this store, cosplayer friendly
So many different choices to choices. My favorite place to shop for birthdays!
The store and staff areawesome!!
Website said open at 7:00 am, its 7:40 am and still not open. Thursday 2 days till Halloween taking my business elsewhere.
Pre ordered - everything was ready when I got there
Polite and friendly service
They didnt seem to have as many costumes as they usually do.
I like how Theres a little bit of everything I dont have to go online to shop
The manager was really rude to me
Big store, bigger choices.
Hsd what we needed.
Had everything we looked for
Great for party goods
Very cool
Good
My job does a lot of business here. They told us they would have our balloons ready by 8:45. When I got there they argued with me that they had told us 9.
Be by no
Party time
Long line
Everything they sell
Wonderful!!!