One of the employees was super nice and helpful and only reason Im giving 3 instead of 0 stars. The manager had an attitude. The other employee didnt care at all. He tried to lie and say they had no clear items. Went into the store and they had a ton! Items were not ringing up what the sticker on the shelf said and this was the second time out of my three trips there today!
A lot of choices of costumes and good prices get them before they are gone
I had a bad experience. Came in to buy balloons only and it took me 30 just to get balloons. There was five employees four young girls and a male working but they were all very disorganized. They were just talking about personal things and customers started to get angry for having to wait. They then ran out of helium and had to wait another 10 minutes. Customers requested money back and they were told it wasn’t an option.
Customer service was rough. A majority of the young ladies that work at Party City are a pain. The ones that are kind thank you for your kindness. Our family tries to avoid Santa Maria Party City.
Best place for all your party needs. Themed or not, they will have something for you. Also, the best balloons and arrangements in and around the Santa Maria Valley.
A little sad they didnt have what I wanted it may be easier just to buy online
They have just about everything you need and the store is very well organized and easy to find what you’re looking for. The staff is great and very willing to help you out I love coming here.
The employees were friendly and helpful. Slim pickens, not surprising so close to Halloween. Got enough to get by for me .
The ghosts were out and ready to go home with me at this store. Every party need there is and candy collectibles. I love this store!
They have all sorts of stuff for whatever party event you are throwinh
I really like party city. I have never walked out without a purchase. There is something for every occasion here 👍👍😁.
Good
Great place. Candles were very easy to find and they were on sale. Much better than going to a grocery store.
Nice store. Would have given 5 stars but they never have more than 2 checkers at a time. Line is going around the store and at one time I was there and they only had one.
Ok, this is pretty much the only party store in Santa Maria so what options is there really if we need party supplies. Its not always stocked and if its any holiday expect a disaster, customer service is great, fast lines, but compared to other part citys this one needs uplift of items
This place has a huge selection of products from party supplies to costumes to candies. The prices are pretty good, some things are a bit overpriced but there are good deals as well. The store could be maintained a bit better, there were entire sections of isles with no items.
Had a birthday party last Sunday for my granddaughter & we didnt use all the decorations, so I took them back for a refund.. They made it so easy & no hassle! What a pleasure to have a business in Santa Maria with excellent customer service!!
Every time I go the staff is so rude!! I guess I’m not getting balloons! First the girl working there (5/10/19 1pm) completely ignored me like 5 x while I was waiting at the counter. Finally a lady was like “I think she was here first” and she looks and me and says “you have to PAY for the balloons first!” Then I’m like “I just have a question!? But ok..” so I get in line and wait then when it’s my turn ask for glow in the dark balloons and she tells me I have to get out of line to go get the package which is somewhere in the back of the store! I asked for help to find them and she said “you have to get them yourself” 😒So I go and of course I can’t find any!!! So I left! Never spending another penny there! Rude staff, dirty store, they just don’t care. 😩
I love coming here. There are plenty of party decorations to choose from and theres so much color variety for any occasion. Plus they have costumes for Halloween and other stuff.
The service awesome thank you so much.
Cashier didnt offer a bag with our items when checking out. Didnt feel like a valued customer. Didnt get a have a good night or anything.
They had what I was looking for plus much more. Staff friendly and wanting to help.
Jocelyn Anaya has the best customer service
Great for balloons
A one stop shop for anything party related. They have a wide variety of themes and options for the perfect party. Why cant I be a kid again?
Quick check out!
Awww so much gig wear
I was very pleased with party city. They had the best selection of Halloween stuff this year. They also had the best prices.
Will be joining next month. I love what I seen and their month to month membership fee is very reasonable for what is included and you can bring a guest every weekend Free. Im only going to be here for a few months so this is perfect for me and my disability. Looking forward to next month.
There is always good deals here no matter what your reason for the party
Great variety, but poor customer service. Nobody working the floor to help get something about 10 ft up. I had to knock it down myself with a tiki torch.
Very nice store, always clean and inventory is stocked on shelves. The only down fall is they are short staffed. Very greatful to have a party city in Santa Maria.
Great place to find that random, gotta have party gear. I was surprised on the variety of party supplies for any and all events.
Very low on stock
This is a great place to get stuff for parties. Recommended
The place was packed with a long line and only 3 checkers. The Halloween section was a mess which was understandable for a Saturday before Halloween.
My 1st time to a Party City. Got everything I needed for my granddaughters birthday
I always find neat supplies and attire for every holiday!
Party City has a huge selection of party supplies for any occasion! Prices are decent on most items too.
Pretty good sized store, lots of variety of items. Checking here next time before I check on amazon.
Nice place to shop for a party lots of variety of stuff for the special occasion to choose from.
Holiday business hours are great.
Party items easy to find lots of choices
Took a long time to get a costume n they were not busy. there were 4 customers in the whole store
Got my superbowl eagles balloons but they didnt have very many..usually get bday stuff here..convenient to my home.
Cheap
They were having helium issues every time i came. But the plus side, they had wonderful party decor for babies 1st bday parties
Fun fun fun store to go in and mess around and a good selection of costumes... ordered my daughter bday balloon bouquet in advance....went to pick up on day of party...only to be told...sorry my ballons werent ready and that they ran out of dang helium....WHAT!!! and couldnt do anything to accommodate or compensate me for the inconvenience...NOT HAPPY!!...wont EVER order ballons from there again.... ALBERTSONS IS ACROSS THE STREET AND HV A PRETTY OK SELECTION TO CHOSE FROM
Great store theres everything u need for a party
Picked over and alot of empty shelves didnt have enough supplies for baby showers. No helium for ballons they were out
Great store for all your party needs.
There is a huge selection to choose from and the staff were very friendly and helpful.
Good variety of party supplies, friendly service!
Great place to get all your party supplies
Best Customer service everrrr..Found few Moana stuff here...super
Best selection of party goods, more people should know about this place!
Great customer service. Very helpful.
I love coming here to get ideas on parties
Pricey AF...All I wanted was helium for my balloons and they wanted to charge me 50 dollars and counting.....
Good place for a variety of inexpensive party decorations.
They have everything party related that you could think of. Kool place for sure.
Great place for party supplies and Halloween shopping
Came for a costume in January. Glad the selection was so big
Wowzers! Overwhelming, but they have pretty much everything
Have wi-fi, piñatas and alot more
The woman I spoke to on the phone helped out more than she realized.
Paid for 5 ballons the lady filled 2 then helped other people
Great service
Love getting birthday ideas and decorations...
What dont they have for a party. I had a Madi Gras party in the middle of June and they had all i needed and some!
Terrible customer service!! All their employees seem like theyre addicted to drugs! Very rude, they dont have any patience with customers! They are not kid friendly at all, one of the employees threw the plastic bag at me and didnt even want to do a price check for me! Her eyebrows were drawn in and I swear I thought she was going to shank me! What has our town come to? Very disappointing !!!!
You can find all you need for a party 😊
Great food, fast, very friendly
Good supplies entertainment for all kind of events !!!
Restocking from Christmas, lots of awsome party ideas
Found exactly what I wanted
Awful!!! Store does not have enough help!! Balloons with helium do not even last an hour!! Cost is $.89 cents per balloon that is full of nothing!!!Called store and not helpful at all !!!!Will never do business with again!!! Cheap products!! Awful Service!!
They have so much to choose from.
Didnt have what I was looking for, and in fact it would have been great to find someone to ASK
Found exactly what i was looking for and they have a huge selection
Helpful and friendly and staff.
They got your party needs young and old
Expensive but lots of great party supplies.
Lots of party supplies. Like this store.
Lots of things and products can find anything you need for a party
$18 kids tutu is ridiculous. Way too high prices.
I do all of my kids bday shopping here!
All your party needs.
Under staff, expect long time in line and longer to get balloons
Any and evrything you need is here under one roof!
They have tons of party decorations.
Huge selections of things you need for a party.
Ive never been there but it keeps showing up on my maps
Always comes in clutch!!
Fun city
Understaffed and the employees working there dont really care.
Great place
Great customer service!
Didnt actually have what I was looking for, but still enjoyed looking around
Great place for decorations