On September 3, 2021, I sent an e-mail to the local branch 922 with an attachment of a dinner ticket fundraising with the following instructions:Estimate of costNumbered: 1 - 2004 tickets per pageCut & perforated.White cardstockI received the following response-“ Looking at 45.00, we will need to send to our regional print service, will take 4 to 5 days, we do have another option we can discuss if you wish to come in that may take less time and we can have done by monday.” So I went in and A tried to set it up on a Avery template but they were too small so I reverted back to my original order. She told me to pay the numbering up front before it can be sent out so I did. I got an e-mail on September 4th telling me that the numbering is done but we were out of town so I e-mailed back to go ahead and print it. The response was I have to pay for it first. I went in on the morning of September 9th to pay for it but J can’t find the order so he referred to my e-mail & rang me up. He said he will call me when it’s finished. I thought I’d get a call in a couple of days but when no call came, I called and was told that my order won’t be back until Wednesday, 9/15th. 9/16th came around and no call so I called. I was told that they did not know who owned the tickets so they gave it to G who owns Golden Corral Restaurant. I asked why? Golden Corral is on the ticket as the location of our fundraising but G has nothing to do with this order. So I went to Golden Corral to pick up the tickets then it dawned on me that the reason why I paid so much was because there was no purchase order. It got printed in color instead of black & white as I had indicated to A. I paid $26.09 for the number set up and $51.11 for printing & perforation. I’ve used Office Depot for decades to print out tickets and others but this has never happened before and I am very disappointed. Since time is crucial, we lost valuable days in selling tickets, thus, I’m sending this feedback.

The things u buy r very good👍😇

Poor delivery service, worse customer serviceOn 1/23/21 I ordered a small printer which was in stock at an Office Depot about an hour away from my residence. The delivery time was estimated at two days.On 1/28/21 I still had not received the printer, so I logged onto Office Depot website to track my order. Fact is, there is no tracking, just a generic update, eg ordered, shipped, delivered. While I had an email saying the printer had been shipped, but the website only showed ordered?The shipping company isnt made clear on their website and is not shown on the emails from Home Depot. It is named TForce, which has a one star review on Yelp. So I called TForce to have them track my printer, and after a long wait time all they could say was for me to check back in 24 hours.So I phoned Office Depot, and after waiting 15 minutes all they could tell me is that they will do an investigation and for me to call back in 24 hours? I then asked to speak to a supervisor as it was obvious the customer service agents first language is not english and perhaps the communication gap was causing issues. So I asked to speak to a supervisor to, ideally, speed up the process of getting me the printer I paid for one day one. After waiting on hold for 1.5 hours to speak to a supervisor I finally realized the jokes on me.Very funny Office Depot, take a customers money then screw with him when you cannot even speak to the customer about the delivery.

I purchased yesterday some office supplies and when I was waiting in line at the middle counter, one of their staff, Chris, offered his help to assist me at the other counter. I was confused which coupons to use but he explained to me very well and helped me to get the best deal. I saved a lot of dollars because of his help. Excellent customer service. For so many years, my husband and I have been loyal customers of Office Depot - always with great service and great deals.

Stock isnt as big as Best Buy. What they have is quality. Courteous service. Good prices. Attention to detail. Great wheelchair accessibility.

Their customer service was great. The manager that was there January 27th, was very helpful and knowledgeable. Thank you for your great service.

I purchased a paper shredder here, it did not work properly, so I returned and exchanged it easily for another one. The policy of easy return is a good one.

Employees were a huge help and honest and keen to every detail I needed

Good selection of quality office products but a little pricier than other stores.

No customer service. Workers focused on what they were doing and completely ignored multiple customers. One friendly person makes a difference. So sad because others were so helpful in the past.

I come here for copy’s, and am tolled it would take 15 min … its been 1 hour, i will find a better place with better service. And they only have one person in the print section

Personal are great!Store manager is so interested in his customers.

Ive been here a couple of times and the service is OK, I recommend having more reps available bcz they seem to be busy all the time

Large selection of office supplies staff is always helpful. Great parking

I was there and asked to a guy named A. Info. About ink jet cartridge refill and he laughed in front of my face. Like i was asking a ridiculous question maybe he doesnt know cartridge can actually be refill. Some businesses close for lack of customers. Bad customer service has a lot to do in that part.he could have say it in a nice way, if, they do not have that service available, there is no need to be rude, he say he has 11 years working there, maybe he us jus tired of been there, been rude does not add to the business

I never have a problem here. Website is accurate for in-stock items. Check website before coming here to see if they have what youre looking for.

The young man was very helpful he helped my uncle find what he wanted

They have an amazing selection of drafting and engineering pencils, templates, scales, rulers, compasses etc. Better deals than the college bookstore and more to choose from too!

Brought in a laptop for a data transfer as the hard drive had failed. Called for an update and the technician said he was having difficulty opening the laptop to access hard drive. After a brief conversation he said he would call me back after he tried a little more. About an hour late he called back and claimed he couldnt get the laptop open at all without breaking it. He claimed he was watching videos on YouTube and couldnt figure it out. This was very unprofessional and I will be taking my business elsewhere from now on.

Good place to get all my office supplies

These guys have all your business admin needs.

Great experience Dale the GM jumped in and pulled my mistake at our of the fire. Outstanding service a rarity in this day and age!

I come here to enjoy peace and silence.

The lovely staff was very helpful. The store was cleana and stocked.

This place is understaffed. It is not the employees fault, I understand, but still you are lucky to find two people on the floor.

Great Manager and staff, great customer service. They know their products and they work hard to resolve problems -- cant ask for more!

My cousin bought a screen projector and thought was 149.99 but when he was paying it was on special for 99.99 that is a huge saving! I recommend this store to anyone they always have something nice in special!

Store had exactly what I needed.Good customer service.

Good Selection Of What You Need For Office,And Home

Disheartening to see this store allow politics and anti Christian bias dictate their business. They are for abortion, for gays (how ironic! gays having babies!) against Christianity but for Muslims? Buddhas? Left or liberal rallies? All this stuff they will print- business as business- but Christianity is a no-no. Seriously people it is time to wake up and curtail the encroachment of evil into American life.

They have some sales going on right now, andlots of cute stuff for kids, thoughit can get expensive ex) my planner cost 16$

Out of stock on many items. But, the employees were very friendly and helpful!!!!

Place is clean but always a challenge to find what you want. Staff is helpful stores clean.

Ok customer service sucks if your not white

Always have what I need.

They have a varity of printer ink. Service is friendly. Usually can answer questions.

It was mostly Empty and everything is cost to much like 10 dollars bottle of water

Print shop is the best!

Great customer service

They are very helpful.

Needs more tools...

Good for teaching supplies!

Its ok for an office supply store. The layout is kind of weird, and they dont have a lot of electronics in stock. If you are electronics shopping visit another store first.

It took them almost 40 minutes to print 1 regular picture. Computers are extremely slow and cant even read a usb drives.Update your computers! Thats how you make money!

Staff was friendly enough and accommodated a price match.

Found every thing I needed

Not very busy and associates are helpful

Quick shopping experience

Electronics are picked over and store is understaffed.

Had everything i needed for the office.

Nice place

Long checkout times.

Terrible parking lot

Excellent

It is what it is

I like it, because you find everything you need for back to school ...

This place many times have good discounts on many items

Excellent you can find everything to repair build and clean

Offices what they occupy

Uuuuuk loo

Many options, good prices