A great HD store right next to the 101. Very big and super clean store that actually sells all types of motorcycles. Very friendly and super nice staff. Welcomed us in on a hot day and offered us free refreshments! How great is that? Bought some swag and went on our way. I would strongly suggest you stop in, enjoy the experience and see some cool stuff and meet some great people. Great place indeed!
I never been there before, my friend wanted to do some test rides on a few bikes, he had no intention of buying a new bike yet, but after riding a new 2021 street bob, Even the salesman and chris I believe was his name worked out a deal, gave my friend a fair trade in value where he felt comfortable, got him financed on his own. and we renegotiated the trade in value, and it worked for both parties, my friend is super excited, Even the sale guy was very transparent threw the deal. not push . tony parts guy was also very helpful in the deal. 5 stars for Santa Maria Harley Davidson
Very fast and informative service. They didnt push anything extra for my bike and got me in and out in an hour. Great service department.
Had to take my 21 road glide in for some warranty work the service staff was top notch addressed my concerns and treated me with great respect highly recommend there service
I always enjoy visiting this shop. The staff are always friendly and helpful. They have a good clothing and gear section and a really cool vintage bike display.
I had to stop in to this dealership while on a little road trip. Ended up needing to get a small part of the bike fixed. And i gotta say, im glad Santa Maria Harley was the closest dealership. The guys in service helped me out immediately, got me settled and back on the road as quick as possible. There was no oh by the way, you need a new transmission since youre here... lol.And then while the bike was on the lift, i got to have a nice conversation with the dealership owner and a couple of the staff members. Everyone was very cool and friendly.Definitely recommend these guys! Top notch.
Broke down on a coastal road trip. Had bike towed and was given traveler priority. They had all the parts and immediately got right to work. I was treated like royalty while I was there. They made my road trip a success. I highly recommend Santa Maria HD!
Tony the parts man is the best. He will order any part they dont have that you need to go
If I were a burglar, Id be easy to find. Just follow the trail of drool. I mean with all the types of motorcycles there. And all the chrome! Chief Dan George said in Little Big Man, People love shiny objects, including colors that defy comprehension. Back in the day I had a 72 74. Last year of kick start only, thank God! Black and shiny chrome, 6 over on front, bobbed rear and fat tanks! Nice bike, but nothing like todays! They start by barely touching a button or turning the key and are computer controlled. No 30 mins trying to start the beast and that was on a warm day! Good thing I was riding my bicycle and they were closed. Otherwise I might have had a senior moment and rode one home! HDs are just beautiful. So go by there and put something exciting between your legs! Forget those 4 zeros on the price tag. Go for it! Disclaimer on 72 being last year of kick start only.. not sure
Good selection of big brands, great service and fair prices.
The people were the best. They helped me and my kid. So special
Friendly environment, staff and close to hwy. Easy peasy
Great people... great service
One of the best harley davidson shops Ive been to. Nothing like desperation harley in Tacoma Washington
Staff is great here. We worked with Evan and he was so patient and not pushy.
Man its a huge place full of motorcycles. Picked up a really cool shirt with a logo on the front and the back old school style versus just on the front like todays raggedy look
Great business. Evan was my salesman, easy to work with and got the deal done fast and kept both sides of the buy happy.
Excellent service. Not cheap but good.
Bought my first Harley here. During the pandemic.
Very clean and friendlyGreat costumer service
Bought a 2020 Low rider s from here. Awesome staff! Very friendly and knowledgeable. Ive purchased many bikes from other dealers before. I have to say my experience here was the best.
Nice place. Good location
I had my tires replaced today and the speedometer glass replaced under warranty. The Service Department is top notch. Attentive, informative, and timely. Marco will get to know you, your riding style, and offer excellent advice when faced with decisions about the products. I also purchased two waxed canvas bags. The parts manager went the extra mile to compare my considerations and explain features as related to my bike. As always - THANK YOU again for an excellent experience today. 😎
Great people here.
Evan is great, and professional. I prefer Santa Maria HD over the rest
Great parts guy! He had stuff that most dealers dont was very helpful and was great. Yes I walked out with good parts. Other dealers I been to I get a blank stare. Keep up the great customer service!
Awesome dealer tons off gear and John was the best sales guy ever super helpful and didnt push anything we didnt want on us
Save yourself the head hassle go by an indian harley Davidson customer service is a joke, this dealership has gone down hill, always been loyal to HD and have bought 2 bikes from SM hd, no more, have a nice day
Best of both worlds Scooter Ride and Awesome Customer Service......
Great experience. John was patient and friendly with me throughout the whole process. Never felt rushed, or pressured into buying. Great selection of bikes. Once I decided on a bike, I got a great deal. A plus service. Thanks again.
Got my chip... Nice staff
Went in looking for boots for my wife. Found the section with the boots but no one around to help us. I walked around to find someone who was doing inventory and asked for some help. She was nice and came over to help answer some questions but she said she didnt know anything about the boots and wandered off to find someone else. She finally came back 15 minutes later to tell us she couldnt find the boots in the back. This place is the worst when it comes to customer service. No one looks happy working here. They couldnt even say, Hi and welcome to the store. This is probably the tenth time Ive come into this dealership and it is always the same. There wont be an eleventh.
Always have a great time there !
As always love coming to Harley Davidson
This 2019 Heritage Classic Demo with a 114 engine had been calling my name since Santa Maria Harley Davidson put it on the floor as a Demo bike. My husband told Chris I was interested in the bike and that’s all it took! Chris let me take it for a demo ride, made me a great price offer and took my 2014 Switchback on trade for a fair price and the deal was done. So easy, no pressure. Just a fair, friendly business to work with. This is the 7th bike my husband and I have purchased from Santa Maria Harley Davidson since 1987.
Nice place friendly people
$400 for a $250 tire....just the tire. I had it mounted at another shop for $30. This place would have charged $140 to mount it. Always get ripped off here.
Awesome people! I was getting on 166 when my brake lights went out on my Softail. I called and even though they were closed, they waited around for me to arrive so I could replace my bulb. Amazing customer service and why I’m so glad I’m with the Harley family.
Took a test drive today On one of the 2020 models it was fantastic there are a lot of Help gave me some great information highly recommend the shop
I can’t say enough how H-D of Santa Maria, especially the Service Dept, came through for me when I was in a pinch of a situation.It was my wife’s birthday and I had planned this ride up north. Packed the Ultra up, unplugged the battery tender and bam the bike struggled to turn over. On all days of course it had to happen today.We had just returned from a 4,000 mile trip a few months back and had ridden the bike since so I had no idea the battery was going to take a dump. Thankfully it did at my house and not thousands of miles away.I’m the type of guy that wrenches on his own scoots but I was headed north and taking my wife for a birthday surprise getaway. I didn’t have time to R&R the battery. So I had to make the best of it and move forward with my objective.I called SM H-D spoke with Marco. They had a battery and said they would try to fit me in. I arrived about an hour later and the Service Dept was extremely helpful. The young man at the Service desk got my bike in there asap.We walked around the dealership. They had a decent selection of bikes. Covid has slowed down production of new bikes. Parts department were extremely helpful. The Service Dept changed the battery, checked the charging system and got the bike out in about 40 minutes.My wife and I met the owner of the shop and I explained my situation to him and how grateful we were for them taking care of us.This dealership has come a long way from where it originally was at. I bought my first H-D from them 30 years ago after getting out of the service. Back then they had a garage and a one bike show room. Times have definitely changed for the better.Thanks again H-D of Santa Maria.
Always has the best gifts for everyone in the house...
From the moment we walked in, we were greeted warmly and treated as family. Evan, Chris and John worked with us to get us our street glide. Both my husband and I said this was the smoothest and easiest deal we have worked on any vehicle we have. The entire atmosphere st SM Harley was positive and welcoming. We highly recommend checking out bikes here and meeting the entire staff.
Guys were awesome at getting us on a bike same day, even delivered it same day so I could ride over 4th of July weekend! Highly recommend
This is the best place that I have found for accessory purchases. Tony in the parts department is off the hook with his knowledge and helpfulness!!! I have been extremely satisfied with all my purchases from bike parts to boots and clothes. You get what you pay for.....and the quality is unmatched. Always an enjoyable visit everytime I go.
If you have ever wondered why other Harley shops have to close their doors for good and Santa Marias Harley shop is still open, its because these guys are fellow riders who actually care about their fellow riders. Ive been riding Harleys since the 60s and Im here to tell you that this is the best Harley shop that I have ever been in. They deserve loyal customers based on their professional track record. Im sure that you will have as pleasant an experience as I have had.
Awesome! Everyone there is always very helpful. Great customer service. Ive bought two bikes of them so far and have been very satisfied!
Harley Davidson of Santa Maria has the best selection on new and used bikes. If you are a shorter rider, there are bikes for you!! Go in and see the friendly Management and Sales Staff, I am glad I bought locally. Thank Again Harley Davidson!!!
Love my new bike! If you need a new bike then ask for Cody. He’s a straight shooter. Gave me a great price from the start, without the whole song and dance (you know-the annoying part of buying new). Awesome guy to work with
Chris and the staff at Santa Maria Harley gave me a great deal AGAIN. This is the second time I have purchased a bike from them and I was AGAIN treated like family. Chris and his staff are more focused on giving you the the bike you want and the best bang for your buck. I will always be a huge supporter of Santa Maria Harley Davidson!!
Santa Maria Harley went above and beyond to make my buying experience very fast and courteous. If I very here of anybody needing a bike I’ll definitely point them your way.Thank you Cody and chris
I had a tire mounted and balanced off of my 2013 Harley Davidson Ultra limited today. Service department was quick and efficient. I was in and out in less than thirty minutes.While, I waited. I went back to parts to ask Tony about front brake pads. I had a little over 25k miles on it. Tony said I was approximately 75% of my brake life. So I went ahead and bought the front pads. Picked up some oil for a future oil change.Sales counter rung me up. Nice local dealership. Who by the way is having bike night this Friday night.
Great customer service. Friendly staff. Very helpful.
I MADE THE DRIVE AFTER READING THE REVIEWS, .ITS ALL TRUE
I am so happy! I have had issues with my bike, and into venture Harley davidson 3 times. 🤬Santa Maria Harley davidson had it fixed in 1 hour. 😎 thank you Chris. Very professional.
The pulley bolts came off of my Wide Glide while on a ride outside of Santa Maria. Top Rocker Harley Davidson in Canoga Park did the service work and obviously failed to do it correctly. My bike was towed to Santa Maria Harley and they were FANTASTIC !!!! I ended up needing the complete rear end replaced. Clint Garcia in the parts department went above and beyond to help me out. They stopped making the rear rim, so finding a replacement was a challenge to say the least. After searching North American Harley dealers, eBay, Germany, UK, we finally found it in Australia!! While Top Rocker refused to take any responsibility and did nothing to help me get back on the road, Santa Maria Harley treated me like a life long customer! When Top Rocker backed out of towing the finished bike home for me like they promised they would. Chris the GM stepped in and they towed my bike the 2.5 hours home! If you are ever in Santa Maria it is worth a stop to check out this huge dealership! Sincere thanks to Clint, Chris, and the guys that worked on my bike, thanks for getting me back on the road!!
Spoke to someone in the service department that said they were going to order a very common rear tire for me which was a Michelin Pilot Road 2 tire as the one I currently had was starting to go bald. I was told they would order it which they would have on hand in 1 or two days. A week or so went by and I finally decided to call and see what was going on. Spoke to someone in the parts department and was told they have not set any aside, dont have any in stock and dont see an order for one. This is ridiculous as I prob. am not far from seeing threads now....thanked them for dropping the ball and would be going with someone else from now on. When I told them that, I was told your welcome and have a nice day. No sorry......nothing....Im totally done with this place. Their customer service is a joke. Must have made the mistake of telling them I ride a Japanese sport bike or maybe this is simply how they operate on a regular basis.... Decided to go with another shop on a much smaller scale in San Luis Obispo who not only had these tires in stock, but also told me to come on in anytime today and they would do it. Ive always had good luck with this smaller shop in the past. Im sure you could find out who with a simple search.
2 stars because we were greeted immediately and asked what were were shopping for and were pointed in the right direction. However after that gentleman disappeared it was very hard to get someone to answer a question. We also has to wait and track someone down to pay. They definitely do not have enough people on the floor.
In town and wanted to get a couple shirts. As soon as we walked in we were greeted and they offered myself and my grandson a soda. Nicer friendly staff.
Courteous and helpful personnel
Always cool in there. People are nice.
Im not from the area, so I just stopped by to see the new Softail models for 2018. Its a smaller dealership than I am used to, but I liked it a lot. I asked Chris a few questions. He was very friendly and helpful. I wouldnt hesitate to shop here if I lived in the area.
Excellent place. Great service and take care of customers
Great service!! No pressure!! Ice cold beer offered at the door! We be a long time costumer.
Always a good experience...friendly employees...great selection of everything
Was clean great selection very friendly and helpful
Awesome place to get your next bike. Very friendly and awesome parts department.
Good store little expensive but good store
Blessing of the bikes was awesome! Thank you for a great trio top lunch!
Lost my shift rod while traveling. Santa Maria Harley Davidson was very helpful and took care of me and got me back on the road to continue my trip. They are awesome!
The staff are courteous, professional and knowledgeable.Chris the manager went above and beyond to help me find my new scoot.Will definitely recommend and do future business with Santa Maria Harley Davidson.
Santa Maria Harley Davidsons visit last week was very Good
Cody was a excellent salesman best time I ever had it Harley Im glad I didnt buy a Honda I love my new 2008 Ultra Electra Glide thank you guys
I had a superb experience at this store. The Staff were all very attentive to all my needs.They made purchasing a bike, fun. I would reccomend this store to anyone interested in purchasing a motorcycle. Great parts and Service departments.
Kudos to Marco Perez, the Service Manager. Was on a 30 day bike trip & got caught in the rain & my bike was a mess. He offered me a wash which really brightened my day! Even though I dont live in Santa Maria, the next time I buy a new one Ill call this dealership first for a quote because of their service!!
Shop off the freeway just stopped in and got me a cute top they had some nice clothing options and had quite a few nice bikes in the showroom they had quite a few people here on Saturday afternoon so I assume its normally popping. Service was great people are very friendly
John was awesome to deal with. Great guy that handled everything for me and put me in a 2016 XL1200CX. Happy customer!!
I was on a 3000 mile road trip from Montana to California when my bike broke down. These guys had the parts I needed in stock, and Chris and the crew had me back on the road in a couple hours. I couldn’t have gotten better service today. Thanks Santa Maria Harley Davidson!
Went to get a couple of things...everyone was very helpful here...always are
The staff did a poor job of meeting our needs. A friend and I drove 200 miles, to get ignored the one hour we were in the store, not a single time did get asked if we needed any help. Terrible service. Insulting us as we left with have a great day. Terrible!Luckily Harley Davidson builds great bikes.....
I like that I can charge and its quiet
If I could give it zero stars I would. I am livid with this location and their service department. On Saturday June 23rd 2018, my boyfriend and I broke down 8 minutes from this location and called for advice on how to get the bike to them, looked at (bare minimum given a diagnosis on what the problem was), who to call for a tow and requested suggestions for another local shop. I will note that they were closing in 25 minutes, nevertheless, we wouldve appreciated any help from them, even giving us a suggestion of who to call for a tow, or local repair shops. The service representative said that they couldnt help us but to come see them when they reopen Tuesday. No information, no advice, no assistance, at least 500 miles from home. We sat on the side of the freeway for 3 hours waiting for roadside assistance. Thanks.
Very well run dealership.The sales manager (Chris) is the most knowledgeable sales person i have ever encountered.
Good place for emergency bike repair at high end cost
Stored by to visit Santa. My kids loved it. They went all out and had a bunch of treats for the kids.
Fastest battery change I have experience in years. Road glide battery failed and in minutes we were fixed and gone, Thanks Boys
Great customer service and has the parts my beautiful Harley Davidson needs. Always look forward to going here.
On road from NC and cut tire. Called and they got me in same day. Clint at the service desk was great to work with.
Always a pleasure visiting the shop.
Huge Harley dealership. Other bikes also. Has older museum quality bikes too.
Most H-D dealers always greet you when you come in the front door. The girls working the front desk at this place very seldom do. Its to bad since the rest of the staff is pretty good.Also they dont have a good supply of Harley parts in stock. Most parts have to be ordered and it takes at least a week to get them. At least when Gary Bang Harley in Atascadero was open, they always had a much better Harley stock on hand.Come on Santa Maria Harley, increase the inventory that you carry for Harley parts.
Took 5 months to get my bike back when I did the screw was missing from the lower tank cover then while on the freeway the center console came loose when I got to my home upon further inspection found a Crack in the paint on the front fender and greasy hand prints on one of my gas tanks. Lesson learned...
Beautiful Harley-Davidsons and crotch rockets for sale new and used along with clothing and other items