Very rude svc received frm lady who answers phone. Their svc is worthless - want $129 + lanor. One can buy another stove.

I didn’t receive a good service with this company! They behaved so disrespectful. The manager said I have the right to disrespect customers!

Okay! Their manager hangs the phone up! She’s rude, vulgar, and indecent! She also said I may do that again and she did! I believe she will read this review! So, just let you know how irresponsible, unsocial, and disrespectful you are!

The delivery people apparently feel that any jewelry they find is for them...

Terrible service!

Danielle did a great job at helping me get the Freezer I needed. It was delivered the following week. Thank you

I had no idea who to call when my washer got stuck shut, WITH clothes stuck inside. I asked on the nextdoor app for recommendations, and a couple people suggested Westwood Appliance. Thankfully they were able to get out the same day, and repaired it two days later with the part needed. Thank you Westwood Appliance!!

When they showed up my dishwasher stopped leaking not here more then 20 minutes and charge me 100 bucks total rip off! Never call again!

When you make an appointment they might show up, they might not. If they do not show up, theyll reschedule you for 2 weeks later and repeat same roulette. When they show up, 2 out of 3 times they order the wrong part. Took better part of a year to get our ice maker working. Oh its out again by the way.

Prompt Monday response to voicemail left on the weekend. Follow-up tech visit followed on a relatively timely basis and visit was provided on time. Ronnie, the tech, proved very competent, professional and personable.

Had to stop by and say thanks for the great job you did repairing my refrigerator. I couldnt figure out why it wasnt cooling properly and was tired of my groceries spoiling. After searching around, Westwood quoted me the best price with the fastest turnaround time. They were very accommodating in sending a technician to my home on short notice. He was very punctual, arriving exactly when he said he was and got started right away. He replaced a few parts and now my fridge functions as if it was brand new! Tremendous value for such and affordable price.

Sounds to me like the last reviewer didnt hire this company. As I understand it, the many names (both of them, the company operates as Westwood Appliance) he mentions are a result of a partnership formed years ago, and web listings based on old phone company listings databases.I liked them and loved the work they did for me. I had my off-brand Chinese non-vented combination washer & dryer fixed by them two or three times before its warranty ran out, and it never cost me a nickel.

If you want the absolute worst customer service on the planet please call and ask for Elizabeth. I called to get my dryer repaired for the 2nd time in the past couple of months. This woman was extremely rude from the beginning. I asked if Danielle was there and she said NO! I asked if she could help me. She said NO! After I tried to explain I needed repairs she then put me on hold, found my order and came back with the same crappy attitude.Someone clearly pissed in her cereal. I could tell she was having a bad day so I took a breath and tried again to explain I just wanted to setup a repair time.She didnt have the previous repairs in her notes. I simply said the notes must be incorrect as we did have the dryer repaired. She then YELLED AT ME OUR NOTES ARE NEVER INCORRECT! I tried to say calmly that something was incorrect as I know the dryer was repaired. SHE KEPT YELLING! Then hung up on me. I tried to call back and each time she picked up the phone and hung it up again and again.I suppose this company is higher than God if she doesnt feel like they could have made a mistake. Maybe they did, maybe they didnt. Regardless of whos right or wrong... Im the customer trying to get service. We could have tried to figure out the issue but she wasnt having it.Such a disappointment!

I went in to buy an ignitor for my stove....The owner came out and helped me and gave me a discount on the item for no reason at all.They were all very nice and they gave me very good instruction for replacing the part myself (easy by the way)If you need help with your appliances go here, they are honest and kindThank youdavid M

The technician was prompt and knowledgeable and ordered the right parts