They’re so so helpful here. I came in needing forearm crutches and they helped me immediately with different options and colors and made sure I found the right fit. They went the extra mile to make sure everything was the best it could be. I had to come back in today to get something else and they remembered me and helped me find it right away. You can tell these folks genuinely care.
So helpful! They answered every question and walked us through all the details of how we can best help our family member and it was a breeze
My family and I have been depending on this place my whole life! Now that Im an adult and dealing with my own physical issues I cant express how happy I am that they are still here, ready to help me in all of my needs. They are so knowledgeable and if they dont have what you need they will order it or help you find it! #supportlocal
We rented a wheelchair. It was super easy and very reasonably priced. The workers were professional and knowledgeable. Close to the hospital. Highly recommended.
I went in to purchase a few things on behalf of my mother - Price point was excessively high, rude beyond my imagination staff, asked two questions and then asked for some assistance- unbelievable how the staff of many years responded- we are going to close soon! - He never came over to help and or assist - How they stay in business is beyond me
Attention to detail.
Excellent service and quality products! Helped me locate the properly cetifmasks so that I am able to take them up to the North Bay during the current fires. Prices were very reasonable and fair unlike some other vendors who are overcharging, truly doing good for our community!
On Saturday my kids and I were on our way to the pier and my front wheel on my wheelchair broke. I searched Google and found this place, I immediately called and spoke with a friendly guy who transferred me to Frank, he was friendly and kind. My oldest son took the wheelchair in and Frank immediately helped him, he remembered our conversation and helped with a new tire and fixed it. Frank gave GREAT customer service, hes AMAZING!! We will always remember Frank as our HERO! He saved our family outing. Thank you Frank! I will be returning to purchase a new wheelchair and accessories in the near future! Customer for life now!
Wonderful store. Really nice staff. Customer service is awesome. They are attentive the moment a customer walks in or in my case wheels in. They are knowledgeable and efficient. Supplies I need are always in stock.Customer since 2002,Connie O.
Amazing staff, amazing service, amazing product selection.
These people are horrible. We did business with them for 20 plus years. Suddenly they are charging 25 times the price of rental oxygen from a bonafied vendor. We are contacting the attorney general to complain.
Thanks so much for all your help! You guys are the best!
Just telling the fact: I got a device over there for $ 64 which on Amazon I found exactly the same as $12.99. They didn’t even cooperate to match a bit, and make the customer satisfied.
First time using crutches, thank you for making it as painless as possible. Would recommend.
Good people, family owned from what I understand and its definitely a Santa Monica landmark. Very helpful and genuine folks there.
Very nice assistants and good qualify!
NOT GOOD STORE SALES MAN WANT TO SALE US FLOWER MODEL, I ASK HIM TO GET US BOTH ITEMS NEW FOR MEDICAL REASONS, REFUSING ? HIS EXCUSES WE HAVE TO SALE THE FLOWER MODEL, IT USED TO BE GOOD STORE, 👎👎
Rude on the phone . Poor customer service . expensive products .
Great selection !
Rude on the phone