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AutoZone 0322
10625 Baptist Church Rd, Sappington, MO 63128, United States
Comments
La
Review №1

Mac was the Man! He took care of my battery issues and explained to me the issue so I understood it. I appreciate him and I will go back to see him!

ed
Review №2

It took me three trips and them three times to get my parts order correct it cost me two extra days of downtime due to their incompetence. I only did business with them because no one else had the parts.

Ke
Review №3

This location is terrible since John left no one knows anything. I am now going to O’Reilly’s across the street. May go to Kirkwood location where John is.

Do
Review №4

Went to this AutoZone yesterday after a horrible experience at Suntrup Volkswagen, I was greeted by a mask wearing employee that was polite and courteous. He happen to be the only person in the store and despite that fact, he was able to help every patron and even help two people install batteries at the same time.Highly recommended

KE
Review №5

Good nice gentleman, excellent customer service 😌

Ja
Review №6

We went in yesterday to get a new battery for my truck and Scott helped us tremendously. He is extremely knowledgeable and went above and beyond to help me pick the right battery and install it. Give that man a raise!

Je
Review №7

I went in and bought wipers the gentleman was very kind and thoughtful he came out and put them on for me and it was a great experience

me
Review №8

Perdy meh, nothing special nothing terrible

di
Review №9

They are absolutely wonderful with customer service and extremely knowledgeable.

Ja
Review №10

I love coming to this AutoZone. The staff is friendly and always helpful. I recently got some assistance from store manager Pat. Pat assist me in changing my air filter and adding transmission fluid, because it was low. I have never received bad customer service here. I’ve been coming here for years and the experience is still the same. Thank you! AUTOZONE and PAT!

Da
Review №11

The staff was extremely unhelpful and refused to honor a warranty due to their battery leaking. I ultimately ended up going across the street to OReilly where they helped me change the battery and everything. I was a lifetime customer of Autozone but they lost me when they left me hanging the day before a snowstorm with their leaky battery.

Ju
Review №12

No idea. Never been there

Je
Review №13

In the past I had issues with rude employees here but surprisingly this time they were helpful

Jd
Review №14

My car lost power a few times on the highway, and best I could tell was I needed a new nut to secure an accessory cable to the positive post. The professional gentleman at the store help me find the right but, and installed it; free of charge. He proceeded to refuse the tip saying, just give us a good review. Its the least I could do.

To
Review №15

Told me to put a mask on or get out second I walked in the door .. no time to explain that I have copd and I can’t breath with it on .. no hi how ya doin nothing .. all the while this lovely man had no mask on .. drinking his coffee. Well there goes 5k a month I spend with you all congrats I’ll go elsewhere.

Jo
Review №16

One of the guys there really went above and beyond tonight, helping me with my car and saving me time and money from taking it to a mechanic. He was super nice and patient. He couldve stayed inside, but instead helped me out despite the heat. I really appreciated it and Ill mention this to others.

Ru
Review №17

The staff helped me to find all the reasons for my problem so I could determine the best solution.

Di
Review №18

Great service. Found everything I need. Friendly and knowledgeable helpful employees

Jo
Review №19

This location must be under different management, everyone was very happy and eager to help me find what I was looking for. I haven’t had this service from them in a very long time. Clean store with great employees. I’ll start going back on a regular basis!!!

Nl
Review №20

Courteous. Installed my battery and very friendly and helpful.

He
Review №21

Pat was SO helpful and kind last month. I had a dead battery, and he got me taken care of and on my way quickly! He saved my day, which was full of appointments. Thank you Pat!

Di
Review №22

Extremely helpful associates and feiendly

Co
Review №23

Friendly, helpful staff. Changed car battery and Key fob batteries free of charge. Parts selection is good, and prices are competitive.

Ad
Review №24

I didnt get the managers name, but I went in today while they didnt have power. He called another store that DID have power to find the right sized wiper blades for my Honda, had them waiting for me when I came back with cash AND installed them. Sucks he had to come in today, but Im glad he did. Power or no power, I recommend this store.

Th
Review №25

Didnt really know what they was doing they thought E250 V8 Triton was a Toyota vehicle if you dont know the difference between a Ford or the Toyota you got a problem

Ke
Review №26

Tested my battery, replaced it quickly. Very nice and professional.

EE
Review №27

They were very helpful.

Ta
Review №28

These guys were great...

Sh
Review №29

The colored man in there was very helpful.

Ra
Review №30

I went to this autozone today to get rental tools the employee was there not very helpful he told me they dont rent these tool any more i called another store they told me they rent these kind tools he seemd he want push out i dont to make big seen i just left but i will never go any autozone i take my business somewhere else i am going to report it to the headquarters.

Eb
Review №31

Visited on Tuesday afternoon. Store was empty. Has plenty of parking. You can see the store from the main road. The staff was helpful and let us know what we needed right away.

Br
Review №32

Nice place.. Didnt every have a bad experience... They are always helpful.. Just ask... Bunch of nice people

Ju
Review №33

The customer service is great. They are very helpful and educational

Ta
Review №34

Ashley is the reason my day has changed completely! Things went beyond expected! My car broke down last night and I was 80% sure it was the battery. This morning I got a ride to the store intending to fix it myself in mind, and I got a battery. During purchase they asked if I needed help, but it was down the street so I declined. They said it would be 18 dollars more if they didn’t, and offered to drive me over there and do it for me. They actually saved me money and got it done for me in less than 10 minutes! This is not the first time I have been elated by this place and I’m thrilled this shop is so close to my house. Thank you again Ashley, you’re a great mechanic, and thank for teaching me how to change the battery and check the alternator!

S.
Review №35

These are wonderful human beings! I love this place! Thank you AutoZone! My daughter and I are no longer melting! Yay!

Se
Review №36

This is a good place to go to get engine codes checked if you dont have an OBDII reader. But its also good to go for affordable auto parts. The staff is very knowledgeable. Its the best place to go for auto parts.

Gl
Review №37

Pretty fast checkout. Signed up for another reward program, I think every company know how often I wipe my @$$ and change my oil now. 🙈

Br
Review №38

Bought a battery there a year and a half ago. But was told I didnt buy it there. Ok wont buy anything there now.

mo
Review №39

Absolutely wonderful the gentleman helped me my car was hot I needed antifreeze

Sh
Review №40

Awesome. Deandra was amazing, he was polite, very helpful and I will be back just because my experience with him. I went to OReilly across the street and they were rude so I left and came to AutoZone. Deandra deserves to be recognized for his amazing customer service. It is something rare in this day and age. Thank you so much Deandra. Mrs Hudgins.

Br
Review №41

Overall this is a great and affordable store. Very helpful staff and always a great experience.

Pa
Review №42

Very helpful...got the right parts, did the installation...very pleasant. 5 stars

Ja
Review №43

Such a good place for honest auto repair help. A good community place. Thanks guys!!

Ch
Review №44

Better than OReillys any day.

Ba
Review №45

This is my go-to place for anything involving my car. Everyones so friendly and knowledgeable. They helped out tremendously. Thank you

Tr
Review №46

Very helpful.

to
Review №47

Have been using this location for years, they have some great people over the years

Ro
Review №48

People here are literally jumping to help you out. Many of them even work on cars and know about working on cars. Its like were in the 50s when sales people knew what the hell they were selling. In other words, the exact opposite of that 16 year old at Home Depot.

Ja
Review №49

After making my purchase they helped me with changing my wipers no extra cost was very good service I never even touched them after purchase just went right outside and changed them

Ti
Review №50

The staff always will go out of the way to help you and let you know when new Products Become available so that you might would like to try something new

Ch
Review №51

If you get the right associate, they can be very knowledgeable. I worked at an Auto Zone 25 years ago, things have changed some but not much. I like that they will almost always ask you if you need help finding anything. I dont like waiting several minutes to check out while I hear 2 or more employees talking behind the first rack (thats where the manager desk usually is)

Jo
Review №52

Nice and knowledgeable employees. I am a Auto tech by trade and felt welcome when I assisted with finding the parts for my classic truck. (Cross Reference).

Ca
Review №53

I went here to buy rotors for my Jeep and the rep there was pretty knowledgeable as to what I needed. Pleasant experience overall.

Ti
Review №54

I have been there a number of times and have always found the staff very helpful and friendly.

Ke
Review №55

In and out fast with exactly what I needed.

Ka
Review №56

Worst autozone I’ve been to. When I said we need to remove these two bolts to change the light the autozone employee took it upon himself to remove four and then lost one in my car. All he could say was it was inevitable. And the bulb still needs to be replaced. I will drive WAY out of my way to go anywhere but this autozone. I used to be a fan, but no longer.

Da
Review №57

Just got some new seat covers and handy wipes to clean the car

Pa
Review №58

Friendly, knowledgeable, fast. Didnt make me feel like a dummy.

So
Review №59

They are always a big help and find the parts I need,great place.

Ja
Review №60

Very helpful. They warrantied an oil cap without a receipt for me. Thats not an item that gets saved in the warranty system

Da
Review №61

The guys here are great, very helpful!

Ca
Review №62

Quick in and out. Friendly service

Ja
Review №63

The Baptist Church location has been my favorite for 20+ years. They are always so helpful!

to
Review №64

Knowledgeable staff but beware of the sales. Not always a good deal.

El
Review №65

The staff here are extremely accommodating and helpful

Sh
Review №66

A good auto parts store.

Co
Review №67

Friendly very helpful and affordable.

Ru
Review №68

Staff are super helpful and knowledgeable.

Vi
Review №69

Seriously dont know

Ja
Review №70

Autozone is my last resort for auto parts.

Pa
Review №71

Except service went above and beyond couldnt have asked for better service would give them a 10 star eaten if o could

Jo
Review №72

Very good service at this store

Jo
Review №73

Close by, open late, knowledgeable staff.

No
Review №74

Nice staff however clerks lack of knowledge for how to change a simple headlight bulb was REALLY disappointing.

Ro
Review №75

There employees don’t know anything about parts and act like you don’t know anything about automotives.

fr
Review №76

Had get wiper blades an air filter they help an install both for me

Ra
Review №77

Can almost always count on them to have your part in stock or a few day wait for a special order!

Sa
Review №78

Friendly staff

Aa
Review №79

Good store.

Br
Review №80

Good people

Fr
Review №81

Good help

So
Review №82

Friendly and helpful

Ro
Review №83

This part outta fit.

Pe
Review №84

Looking for trailer mirrors.

St
Review №85

Educated staff

An
Review №86

Good service

de
Review №87

Opened 5 minutes late

Pa
Review №88

Fast, easy, accurate

Je
Review №89

I buy parts here

ke
Review №90

Helpful

Al
Review №91

Terrible

Ju
Review №92

I like your card system or membership,

Wi
Review №93

10 atars

Information
93 Comments
Rating
  • Address:10625 Baptist Church Rd, Sappington, MO 63128, United States
Categories
  • Auto parts store
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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