Good atmosphere, neatly organized and friendly staff .
A family establishment were the customer health is the top priority for their associates... not a very long wait for you prescriptions.. moderate prices... and the store was well organized and neat... not to mention the customer service was simply fabulous.. real neighborly atmosphere..
Love the Pharmacist in the Saraland, Al location and several others. They are compassionate and give their time to assist in any way. Will, the head pharmacist (I believe) is just amazing. The entire store have a wonderful employees who truly work very hard. Love MY Walgreens for everything. Than you to the staff!!!
They are ok until you need a controlled substance medication filled then they act like you are some druggy looking for a fix, Ive used this pharmacy for years without an issue, my daughter was prescribed a medication recently thats under controlled substance class and its been 7 days and its still not filled. First there was an issue with the insurance. Fine. Took 5 days to get that fixed apparently. Then all of a sudden they didnt have the medication and it had to be ordered, it was supposed to be ready the next day. Today went to pick up at lunchtime, and now it wont be ready until after 2pm. They dont seem to put their customers first anymore. Im changing my family over to a locally owned pharmacy where they actually understand customer service and when you ask a question they are happy to answer instead of speaking to you like you are beneath them. Hopefully my daughter can get her medication today.
Multiple times they have lost our prescriptions, the floater they had a few days ago was rude and talked over me the entire time I was trying to explain why I had called. Changing to another pharmacy. They really need to get to the bottom of who is loosing the prescriptions. Also, made a complaint to main office about the floater and th store never called back to fix the problem like customer service said they would.
Love everybody in this store, especially Cari, who is so helpful and always goes above and beyond. Super helpful and friendly.
Came in at night and seen had great selection of limited edition makeup as i am a mua collection, i was super excited . some others never get good makeup or items in, but this one had it at the ends of the aisle which was perfect, i still wish had more than 2 of each but i got one before was sold out i dont live by here but i will be back when passing thru.
One pharmacy tech told me on three different days that tomorrow they would have the prescription ready. She also said I had no more refills on 2 scripts, so I took the bottles in to show them the labels stating I had one more refill.
Rude customer service. If they don’t like working with the public they should find something else.
Aweful! Will NEVER go back to this Walgreens. Was there to get some generic allergy meds that you have to buy in the pharmacy. It was 7:57 a.m. the pharmacy doesnt open until 8a.m. I have been to pharmacy at the Walgreens in mobile before 8a.m. and they opened right up for us. This Walgreens will literally stand there and look at you untill 8a.m. And lord knows I got a smerk for asking for allergy meds I NEED! If the store opens at 7..The pharmacy needs to OPEN at 7! Kinda need to cater to the WORKING class too. Rant over...will NOT be back to this one!
They have always been very helpful.
This pharmacy helped me tremendously the store I normally use did not have medicine in stock the pharmacist in saraland Jonathan made it possible and thanks to the tech in Semmes for calling around to find out which store had medicine
Do not use this pharmacy. They lie about the pick up time and seem extremely lost. I won’t be back.
Whole pharmacy team is great!!! They really care about the customers and go above and beyond whats to be expected
The staff was courteous.A few of the aisles were slightly cluttered, because the staff was in the midst of stocking the shelves.
Fast friendly service.
Professional and fast
Everything