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Childs Automotive
211 Edie Rd, Saratoga Springs, NY 12866, United States
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Childs Automotive
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Al
Review №1

Will not get my car serviced anywhere else! Reliable and honest mechanics

Ga
Review №2

Expert service at a fair price.

Ka
Review №3

My family has been coming to Childs for years because they never let us down. Today I called to see if they could quickly replace a tire that had picked up a screw and was losing air. I was convinced I would need a whole new tire (sadly not my first screw-in-a-tire rodeo) but George looked at it and said it could be plugged. I always appreciate their integrity - could have sold me a tire and made some money, but instead plugged it, at no charge, and truly made my day.

La
Review №4

My wifes car wouldnt start last week. I jump-started it with our other car and brought it to Childs Automotive. They did an excellent job. They checked the whole charging system and concluded that the battery was bad. New battery and on my way in a short time. I also had a NYS vehicle inspection on her car today and this was also done in a timely and professional manner. I would recommend Childs Automotive to anyone who needs any sort of car repair done. They are professionals and their prices are reasonable. Very satisfied with my experience there.

Ca
Review №5

Honest, fast, & affordable.I have an older well-used vehicle, instead of upselling, overcharging, or adding problems, everything was very straightforward and direct. Friendly with fast, honest service, what more do you need? Oh thats right, the price - it was at least 1/2 the cost for an oil change compared to the stealership. If youre in the area give them a shout for your next service call. Youll save time and $$.

Ka
Review №6

The shop is great! They always get me in when I need to and have great pricing!

jo
Review №7

Would like to thank staff and especially Todd, for fast and great service. Todd was a great help at doing all the warenty work and expediting the repair. I highly recommend Childs Automotive. I will be definitely be doing business with them in future.

he
Review №8

I have taken all my cars for at least 20 years to Childs Automotive. The best in the business!!!

Ma
Review №9

These guys are always honest and polite..Their work is always top notch..My sister has been using them for years..I recommend them to my friends..Their prices are always reasonable..

Ka
Review №10

Great experience. I am new to the area and they were recommended on NextDoor App. They are friendly and professional. Just had an inspection but will definitely take my car there for maintenance. They had the music on and staff singing. Happiest work environment Ive ever experienced! Nice to see.

Sc
Review №11

Childs Automotive is the only place I will bring my car, my wifes car and now my daughters car for any type of service. The service is second to none, Childs Automotive only fixes what needs to be fixed and charges appropriately. With top notch mechanics working on your vehicle you can rest assure that the work will always be done right. I recommend Childs Automotive to all that are looking for great service at fair price.

Pe
Review №12

They are very goodI would recommend them to any one.

Wi
Review №13

Excellent customer service. Would not take my car anywhere else. They are the best

Ry
Review №14

Amazing customer service, and most importantly quality of work. They hire very qualified people and are very honest and upfront with you. Even once bringing me to the back showing whats wrong and allowing me to take pics when up on the lift. HIGHLY recommend this shop to anyone, plus the prices are very reasonable.

Ch
Review №15

My Uncle owns this shop and hes awesome, which makes it even more AWESOME!

Ke
Review №16

Great as usual.

Ka
Review №17

I won’t go anywhere else. I used to live in Saratoga Springs, and would always go to Gary for regular maintenance on my car. He and his staff are honest and thorough. I had moved to North Carolina, and would come and visit them every year to check up on my car. They are very consistent especially whenever I had an issue with my car. For example, in North Carolina, a mechanic told me I need to replace my brakes right away. I took it to Gary and his staff a couple of months later without informing them what I was told by the NC mechanic, they noticed my brakes were beginning to wear but predicted I had another year left on them. And they were right! Exactly a year later, I came to them and knew it was time to replace my brakes as they did for me. I now live in Massachusetts, and will drive the four hours for them to take care of my car. That is how much I trust them. I am grateful for all of you at Child’s auto! Gail Picillo

Ma
Review №18

I only got an inspection but they were super friendly from start to finish. I was in and out within 30 min which is awesome because I had to do it on my lunch. I will make sure to recommend to those I know. Great experience.

Em
Review №19

Gary, Todd, and staff are so wonderfully nice. They have always been so incredibly helpful, and they have always gone above and beyond for me. Having someone you can call and trust, regarding your car, or anything else in life, is so cool and so appreciated. This place has a wonderful atmosphere and vibe, I always leave feeling really happy to give them any business and I recommend them to all of my friends. My whole family has gone there with great service every time. Todd once was incredibly kind and did a really generous favor for me, and Gary answered my sisters question via phone, when she was at another automotive department after moving several hours away. Gary helped me over the phone with things, too. I cant say enough good about these people. They are also so so kind to my dog, whom I bring everywhere with me and has gone to all my appointments. These are class-act, wonderful people and I cannot say my appreciation enough. They are an example of the kind of person I strive to be in all affairs of life. My dog and I always love going there-- there are also great walking trails if you are waiting for your car for a short appointment, right down the street. This is the kind of car place you always dream of going.

Gr
Review №20

Recently worked with George and Todd for work on both my vehicles. Both great guys, very honest, very fair prices, and completed work before I was expecting. Will not go anywhere else now and look forward to having them perform additional work to my project car! Highly recommend this shop and thank you George for your exceptional service!

Ry
Review №21

Is there a way to give more than 5 stars? My parents and I have had our vehicles serviced at Childs Automotive for probably close to 20 years. I, unfortunately, work in the greater NYC area and I will still bring my car home to Gary’s garage because my car gets fixed the right way, by HIGHLY skilled technicians, at a reasonable price. I’m 200 miles away and I don’t want anyone touching my car other than Childs Automotive. If you’re worried about your car, you will find no better garage than Childs Automotive. They are the best garage you will EVER find.

Br
Review №22

Great service. Friendly. Figured out the problem ASAP.

Br
Review №23

Great shop. Had my car towed there unexpectedly and the guys worked really hard and got me back on the road the same day. Will definitely be using them again in the future. Very honest and fair rates.

Ja
Review №24

This place is the best. If youre looking for a place that will give you excellent service, friendly attitude and not charge you a million bucks, this is the place. They are honest about what your vehicle needs and will be thorough...but theyll also let you know if its not a priority that you need to waste money on. And the guys that work there seem to be having a great time at work....the singing and music you can hear from the waiting room is a hoot. Good to know theyre not miserable and unhappy while working on my car, lol.

He
Review №25

Nice people and fair prices. Chris is great at his job and is honest about the work that really needs to be done. Unlike other garages that just a dollar sign

Li
Review №26

I cannot recommend this place enough! They are the most well-organized, professional, honest mechanics Ive dealt with. Sometimes the owner is like that, bit not the other guys - not here, they are all great! They will accommodate your schedule and only fix what you need if they know youre not eager to spend all of your money on your car. Never disappointed.

Da
Review №27

Initially took my car to one of those chain shops for an inspection and a repair that I thought needed to be done in order for the car to pass. They came back with a laundry list of things that they said also needed to be done for a price of around $500, which I flat-out could not afford. Took the car to Childs for repair and they told me right off the bat that the repair was not necessary in order to pass inspection and that it could wait until I could better afford to have it done. Further they deemed the car mechanically sound. So I got the car successfully inspected and also had an oil change for $53 tax included!!! Very, very satisfied with Childs and really appreciate their honesty after the chain shop tried to take advantage of me.

J
Review №28

Great service, reasonable prices. Thanks to all the mechanics and thank you Gary.

Mi
Review №29

I’m a regular customer of Childs Automotive and my 1973 spends some time there. Always trust his and his teams work. Well today is another level of service that is literally unheard of. Long story short, my Mach 1 quit on me last week and it needed a flatbed home. I called Gary telling him I guess I need to have it towed over. He tells me that he could pop over my house and take a look. In about 20 minutes he discovered my distributor was shot. Broken gear. So I ordered one, and he told me when it gets in he’d come back and get it going. So today he did. Installed the distributor and timed the old girl. Runs like the beast it should. So I asked him about what I owed him...he said “nothing”. Wow. That’s why he gets all my business. Thanks Gary Childs!

Ea
Review №30

Excellent Service with exceptional qualityTodd and his team go above and beyond to repair your vehicle in a timely fashion.

Ma
Review №31

I come back here because I know these guys arent going to take advantage of me. They fix what needs fixing and no more. 😉🙂

Ni
Review №32

Perfect professional all the way and good peice of mind your car done right

Al
Review №33

We were camping up the street and noticed a nail in our tire. We brought it in to get repaired and they were done a half hour later. They didnt charge us and the gentleman helping me was courteous and polite. Thank you Childs auto body for your help today!

Ka
Review №34

Ive been going to Garys shop since almost the time he opened it in 2000.All of his regular long-time customers know that Josh and Brian are telling tall-tales that dont even resemble the truth. Gary doesnt need me, or anyone, to defend his reputation. But, I couldnt resist adding my two-cents. Gary is the most honest, straight-dealing, fair person Ive ever encountered in the auto repair business.

Be
Review №35

Great service on my Honda Accord. Gary runs a fair, knowledgeable, hard working shop.

Ge
Review №36

Excellent friendly service as always...

Ro
Review №37

This is a garage that i also recommend, George and Todd have a great experience and have the touch I would say to explain things and fix them!Thanks to my friend Dan for the address.

Bu
Review №38

Gary & his mechanics are top notch. HONEST & professional like having my own pit crew. HIGHLY RECOMMEND!!!

Je
Review №39

We came from Midas. These guys are so much better. Honest and nice.

El
Review №40

After a few horrible years of using the New Country Toyota service department, we have luckily found Childs Automotive! Honest prices, great service, and friendly employees. We’ll be bringing our cars here from now on.

Ke
Review №41

Excellent work for a very reasonable price.

Jo
Review №42

Had exhaust work done, awesome job on the welds and fabrication.

ru
Review №43

Very good service. Nice staff.

He
Review №44

Went in for a repair with regards to a tire and they were super quick and awesome with the whole thing. Highly recommend!

g
Review №45

Called these guys on thursday for a broken heater and veh inspection, wont see my truck about a broken heater till monday and after making me wait to bring it in they refused to fix a broken heater? they referred me to another shop 3 exits up the northway. that shop is going out of business and wont see my truck either. They were courteous enough about it I suppose and since they were courteous and passed my vehicle inspection they get 1 star each for that. but for the wait then the run around and my truck is still broken after spending time and money there I only can grant 2 stars

Br
Review №46

Super helpful. Great customer service

Ni
Review №47

Great, honest, flexible service - highly recommended!

Br
Review №48

Honest mechanic. I take all my vehicles here.

Ji
Review №49

My experience was terrible. Problem after problem with the quality of their Repair work. I was very shocked because I heard they did excellent work there. Gary, the owner did make things right finally. So, thats a positive thing. However, I would not use them again for auto repair work.

Sc
Review №50

Gary Childs built this place on integrity to the client. Best mechanic shop around. Straight shooter. For those who doubt. Go buy parts yourself and bring them to him. He has zero issue with putting them on. In fact he will always tell me when something is going and give me a time frame as to when they may go out. Now I just have him order what is needed rather than hassle myself with getting parts. My thought is let his honesty and integrity continue and I have zero regrets at keeping this business going for so many.

An
Review №51

Todd and Gary do a great job, it is awesome to have a mechanic you can trust.

Na
Review №52

I worked at Saratoga Honda for nearly 26 years, and during that time I won many awards from American Honda as a service advisor, service manager, and a service and parts director. In the 1990s Gary Childs worked with me (he was a Honda Master Technician), and he started his independent business after leaving Saratoga Honda. He is a first class technician and a friend. He recently hired George Boege, who had a longer tenure at Saratoga Honda than I did! George worked with me as a technician, a service advisor, and a dispatcher. He excelled in each area, and was loved and respected by all his co-workers. Hondas loss is definitely Childs Automotives gain. I drive about 50 miles from home to service my 2015 CR-V with Gary and George because they provide value added service at a fair price, and most importantly my wife and I trust them. If you want to service your vehicle with people you trust, Childs should be #1 on your list for all your service needs.John M. Stortecky

Br
Review №53

Stay away from this auto shop! Scammer! Gary Childs replaced my head gasket and the engine immediately began consuming oil at a rate of three quarts every 200 miles. They took 1200 from me and couldve easily just swapped the engine. My cars running great now thanks to a group of 17 year olds! I asked for a compromise and he called me full of *** and ignored his mistake. Dont go here.Wow, This man is full of lies and insults to boot! Does anyone else notice a pattern here? He also called another reviewer stupid (in so many words) by saying his car was junk. Gary will obviously take anyones money regardless of how effective his recommendation is. Nobody would pay 1200 dollars to drive for three weeks. And it wasnt burning oil at that astonishing rate until he gave me the car back. This man is a cheat and a liar and Im not backing down!

Si
Review №54

I brought my car to childs after I heard and read nothing but wonderful things. I needed to my fixed ASAP due to a really bad sound coming from the drivers side that drove me nuts. I dropped my car off for a weekend, not that I really needed it at that moment, and told them to fix EVERYTHING that needed to be replaced or fixed, I didn’t care what the cost I just needed a safe and reliable vehicle. They fixed everything in a very timely manor, and I was extremely happy with my car after I picked up my car. It drove like a whole new vehicle. Then about 2 weeks after picking up my car and supposedly having the “problem” fixed, my car started making a new noise coming from the same area that child’s quote on quote fixed. It was all the time so I didn’t think anything of it. Then following two weeks passed and I felt as if my car was sliding around the road, again thought nothing of it, thought it was just hydroplaning. Wasn’t till 2 months after having it “fixed” I discovered how badly childs wrecked my car. I had 4 brand new winter tires put on 5 months prior to my visit at child’s and to the human eye they seemed perfectly fine from the outside but the inside was worn so badly, metal pieces were starting to show from my tires. $600 wasted on brand new tires because an alignment was not done on my vehicle despite having suspension work done. When I took my car back Todd was the person I spoke to, I explained to him that my car didnt have any issues till I brought it to them, and why wasn’t I offered an alignment. He spoke to me like I was a 5 year old child, and told me the worn away tires were not from the work they did and couldn’t help me that day. He told me he couldn’t put my car up on the lift for 4 days even though my car is un drivable. He was extremely rude, telling me I was pointing Fingers at his techs even though my car had 0 issues with alignment prior to bringing it there. Needless to say I will NEVER bring my car there again for any sort of work even if they were the last automotive shop in the world. The way they treated me as a paying customer who spent almost $800 was extremely unprofessional, and rude. They costed me $738 dollars plus the cost of having to bring my car else where for an alignment and replacing a set of $600 tires. Never again

An
Review №55

Have never had a bad experience here, and have been coming for years. 5/5

Fr
Review №56

The owner is a great guy.

Ma
Review №57

Top notch work.

Sh
Review №58

Gary Childs is honest and thorough.

Je
Review №59

I inadvertently posted a one star review when indeed Childs Automotive deserves a 5+ star rating.

Co
Review №60

Great service.

mi
Review №61

Awesome staff very fast and helpful

Kl
Review №62

Great work at a fair price

Sp
Review №63

The absolute best.

Fr
Review №64

Great people!

Mi
Review №65

Most honest garage business in the area

Jo
Review №66

Excellent, friendly and honest service!!!!

Ja
Review №67

Gary and the guys are great

To
Review №68

Always great service!!!

Wa
Review №69

Excellent service

Mi
Review №70

Great value

Information
4 Photos
70 Comments
4.8 Rating
  • Address:211 Edie Rd, Saratoga Springs, NY 12866, United States
  • Site:http://childsautomotive.com/
  • Phone:+1 518-580-9101
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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