I love, love, love this company!! Idalia Garcia is best!!!! She is super friendly and always helpful. I have ordered many times from her and her company and am now a loyal customer! They always know the latest trends and carry the newest molds and truffle wrappers that no one else has. Great customer service and very attentive to details!! Normally other companies will not catch a customer’s mistake in ordering multiple times in a row, but Idalia did, and credited me back. How amazing is that?? A few times, I placed an order and several hours later I received a shipping confirmation. Lightening fast work! Thank you, Idalia Garcia, Cristiane Cox, and the rest of your team for working around the clock to get my things to me in such a timely manner. I have no complaints and I highly recommend Idalia and her company!!!!
Wow, one of the most unprofessional companies I have ever encountered. They sent me the wrong item then were rude about it. So not only did they mess up my order, they apparently cant read very well and got frustrated when they didnt understand what I was telling them. Even though I provided screenshots. I would give zero stars if I could solely based on the customer service and bad attitude.
I absolutely love this company! I have had the best customer experience ever. The owner Idalia Garcia was gracious in my refund due to a missing mold insert. I contacted her the day I received my order with photos, and she promptly replaced the mold. The products are as stated on her website! Idalia goes above and beyond to ensure your order is completed, fulfilled and correct.I wont go anywhere else for my baking supplies..shipping is extremely quick.. I just wish she had a store front here in NC!
Idalia & Christine are amazing! I have ordered multiple times online for my business and I will continue to order from them as much as possible. The customer service is excellent. There have been a number of times that I had questions and the response time was super quick. The products are second to none. Would not even think of ordering molds from somewhere else. I find myself ordering more and more. I cannot get enough of the superior products offered.
So satisfied and happy with the molds that I ordered/received from Forminhas that I almost want to keep them a secret.The price is right, each order was received packed to satisfaction, and their customer service is excellent.Every order placed has had a quick turn around with no issues with delivery.Would definitely recommend 👌
Forminhas Boston is AMAZING! Idalia and her team always take care of their customers. After about a dozen orders totalling close to 100 molds, Ive only had one shipping delay and that was the Post Office, NOT Idalia. The molds are great quality and she is constantly working with the manufacturer to bring us new designs. You wont find a better supplier!
Excellent Customer Service. High quality products. Shipping time exactly as expected. Easy to contact with questions. Always up to date on new item releases. Best molds hands down! 🙌🏻❤️
I haven’t been to the in-person store yet, but it’s on my bucket-list! I have shopped the online store, and I am very impressed with the customer service! The owner and staff are so prompt and kind. The product they offer is amazing and at a competitive price too! I highly recommend shopping with them!
So happy I found Idalia and her shop in the middle of the Cocoa Bomb craze. Her molds make all the difference in the speed and ease of production. I have ordered from this shop twice using their wait list option, and will continue to give them my business.Thank you all for your hard work and dedication.
I have ordered several times from this business. I live in Kentucky, and shipping times have always been great even during the busy Christmas season. The products they provide are awesome. I highly suggest this place, as I will also continue to buy from them myself. Communication is also great when Ive had any questions.
Idalia and her team are awesome! There was such a high demand for their product this Christmas. As the only distributor in the USA, they worked endless hours to fulfill all orders, while CONSTANTLY communicating to their customers. They always kept me informed of my order and shipping status. BIG kudos to this company!
I absolutely love working with the wonderful owner of this company. Such a delight and always puts the customers first. The products are all top of the line and have never let me down. Shipping is done within a few days and there’s never been any problems. I highly recommend checking them out.
Idalia is amazing to work with! Her customer service goes beyond words. This is the original place to buy three-piece molds, and I wouldn’t buy any others. They are so easy to use. I love every mold I have purchased!
Idalia is a champ!!!! I had a slight problem and within seconds, she came to a resolution without no hesitation. She’s passionate about her work and extremely down to earth. True definition of what you call superb customer service. I’ll most definitely be a returning customer and send all my friends in her direction. Keep being great!
Idalia is the sweetest, kindest person you will ever meet. She works her tail off insure everyone has what they need in a timely manner. From placing my order to my package arriving was seamless and I received timely updates all along the way. THANK YOU IDALIA!!! YOU ARE WONDERFUL!!!
I love working with Idalia. She was very responsive on emails and helped me with I was looking for. I got to go to her, soon to be store, and pick up my molds. She was very sweet, kind and personable. She let me know if and when new inventory will be arriving and how I can get on the waiting list.Thanks so much Idalia and your team for making these mold! They are definitely a game changer.
Such a great small business! Owners are very clear about their current stock and expected times to receive more of a very high demand product. They are very transparent in how they operate as a business, you just need to take them time to actually read what they communicate. I have placed several orders and all have shipped in the time frame that was clearly communicated. I live in the Boston area and cant wait for their store front to open!
My sister first introduced me to this company for the hot Chocolate bomb molds. I have ordered so many different things, I love it all!! I have never had any problems. Great customer service, shes been very kind. Thank you Idalia! ❤
Customer service is excellent. Orders are shipped in 24 hours or less! Product is a game changer for me. Chocolates have been a passion of mine for 50+ years! These molds make everything look so professional and beautiful. Thank you for all your informative posts and hard work.
I bought diamond heart molds and 3 piece 70mm molds for hcb. The quality was amazing and an absolute lifesaver over the holidays. I wouldnt buy any other brand!! Thank you for such a superb product. Idalia and Christine are Wonderful people too!! ❤
Thank you Idalia for being my lifesaver, without the 3 mold pieces I dont know what would have happened to me, everything is easier! I have ordered at least 4 times, I have always received my orders very well packaged and fast shipments. Thanks a lot ! 100% recommended!
Love the molds! They are so easy to use! The owner Idalia takes the time to provide easy cleaning techniques. And she constantly updates her inventory. Idalia and her crew are so easy going! Love the customer service!
From my own experience Idalia and her team are working SO hard and as quickly as they can to help as many people as possible to get their hands on the 3 piece molds. I have never bought from a company that wants and works so hard for YOU to succeed. They ship quickly and efficiently and will always come back to them for my chocolate mold needs. I will also, be patient in waiting for them to stock their items. Thank you for working so hard as your business has exploded with the hot cocoa bomb craze!
Best US retailer of BWB molds!!!! Great prices, fabulous service, fast shipping- minus USPS hold ups on occasion which is out of their control. These ladies are fantastic and I HIGHLY recommend!!! 🥰🥰🥰
Idalia is the best. She goes out of her way to get the items you need as soon as possible.Looking for something she doesn’t have? She’ll try to find it for you. Have a question? She’s more than happy to help.She makes you feel like part of her family.I would give her way more than 5 stars if I could!
Fast shipping. Great products!! They go out of their way to get everyone their orders!! Excellent customer service! Love my 3 part molds from them!
Idalia and her team do such a fantastic job at supplying the best quality molds and chocolate accessories. Their contact is quick and very responsive and the shipping is quick and problem free. Thank you for providing such excellent products and exceptional customer service!! Keep up the great work!!
Trusted seller, I bought different molds from Idalia and they are amazing! I don’t see myself making them without the 3 piece mold anymore! I am never going back to silicone molds and I thank you for shipping my molds on time for this past Christmas season which helped me so much! I recommend this online store because many out there are scammers and this company is very trusted and I will continue buying from them! If I could give them 10 stars I would! A++++
Idalia and her team go above and beyond to help so many bakers, chocolatiers, and hobbyists alike nonstop day and night to make sure we are well informed for the molds and supplies we need to successfully run our own businesses. I personally experience the wrong item sent vs the one I actually ordered. Idalia and her team made every effort to resolve the issue quickly and efficiently.Her big heart is making small businesses like mine thrive in such a troubling time. I appreciate her and everything they have done for us all and you will love and appreciate them too.See for yourself the dedication they set forth to help you accomplish your goals.Keep in mind they too are a small business, they too have families, they too have lives outside of their business, and they too are learning as they go as we all have for one thing or another in our lives. They take constructive criticism well and try their hardest to improve the areas that need it.I have ordered multiple times from them and will continue to do so!Thank you Idalia and your team for being so generous with you time. Keep looking to the future.
I have ordered several hundreds of dollars in molds and colorings and have not had one bit of a problem! Idalia has gone above and beyond when she doesn’t have too! Answers all my questions within a reasonable amount of time (fairly fast actually)! Ships pretty fast as well from the time I order!
I started ordering from Idalia back in August and have experienced the most professional customer service I have experienced in a long time. Not only was she very transparent about shipping due to COVID she also took the time to reach out to ensure that I was 100% satisfied. She has gone above and beyond with assisting in the right fit products for our company. The products are top of the line and very easily used. I won’t shop anywhere else.
All orders arrived on time or early. Package wasnt damage nor was the products. You guys are amazing with answering questions and making sure product is available. Thanks a bunch.
Awesome customer service and fast shipping. Products have been in very high demand and theyve done an amazing job restocking and updating their website so orders can be placed. They take the time to respond to questions as quickly as they can and go out of their way to help their customers!!!
I am obsessed with this company!! I have ordered from them so many times that I’ve lost count!! Amazing products and customer service! With the rush of the holiday season, here and there an item was missing from my order. They were quick to respond and sent me out the missing items immediately. Idalia is the owner and she goes well above and beyond for her clients! I inquired about a discontinued mold (which was completely sold out for a while) that I desperately wanted and was hoping that possibly she had any lying around that I could purchase. Not only did she search her inventory to find a couple for me but she sent them out to me free of charge. She didn’t wait to include them in the box the next time I ordered...she sent them out in their own package immediately. She didn’t even charge me fir the shipping. I mean this woman literally paid to give me free molds. Who does that??? 😂🤣 I would give this company 10 stars if I could! 🤩 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I buy my chocolate molds and other products from this company and have never had a bad experience! Amazing quality, very affordable and always arrives in a timely manner! Idalia is amazing at taking care of her customers♥️
Forminhas/BWB/Idalia and Christine have been an amazing fast growing, professional and good customer service business. I am so glad that I can turn to Forminhas for my baking needs. They have made my holiday’s amazingly easy and fun. I am looking forward to the up coming holidays and confidant that Forminhas will meet all my holiday baking needs from molds to confectionery, baking tools and more. All my orders arrive in a timely manner and I appreciate them getting back to me in a professional timely manner anytime I email or message them.
I have ordered twice from this company. The product was shipped quickly and the staff has been very helpful. I wouldn’t hesitate to order again. They offer a quality product at a fair price.
I have ordered from this company in several occassions. I am so impressed with their customer service and attention to detail. Idalia goes out of her way to make sure everything is perfect packaged and delivered on time. 5* all round. I will continue to support Idalia and Christina for all my packaging and accessories. LIVE this Company❤️❤️
Amazing service.Im in the UK and didnt expect Idalia to ship to the UK. However, she did and my orders have arrived quickly.Wonderful to deal with, very efficient and professional.Thank you. Chelle. X x
Ive purchased several times. Their 3 pc mold are fantastic! They have fast professional service. Plus they have quick and courteous responses to any questions. I will definitely order again.
Best products for your candy making needs! From chocolate molds to BEAUTIFULL truffle wrappers. Idalia’s is the only place I shop. 7 years she have been providing the best there is! 😍🥰
Can not begin to aptly describe the benefits of buying from Forminhas - they truly go above and beyond in every possible way. The 3 pc molds are excellent quality and make even beginners look good. The customer service offered by Idalia and Christine is superb! Even with Covid they have maintained a consistent & speedy shipping record. They stand behind every aspect of their growing business!
Wonderful customer service and awesome products. I have ordered from Idalia 4 times. Each time, I received prompt email notifications about my shipments and everything arrived in a timely manner. The 3 piece molds were lufe changing for my hot cocoa bombs.
I have ordered a few times and never had a problem! Love love love the molds and the selection. I always recieve my stuff in less then a week.
Amazing service! Great products and arrive so fast! I am so thankful for businesses like this! Any questions, she always answers!! No matter the busiest time of year, Idalia has always been a great help!
I’ve ordered multiple times from Forminhas Boston and have always had an excellent experience! Shipping is reliable, website is easy to navigate, and the prices are fair. Can’t wait to make my next order!
Super fast shipping, so much variety, great prices and the customer service is phenomenal! My go to candy mold supplier! Would definitely recommend!! The staff are so helpful and kind.
So happy with my moulds! Attentive service during incredibly busy times for them as a business. I recommend so many people to seek them out for moulds. Thank you for all you do!
Ive had the chance to order several molds from Forminhas Boston and every single time Ive had great customer service and fast shipping. If you always find things out of stock on the website just be patient, they eventually stock up again. Do be warned, BWB molds are addicting! Happy shopping!
Great customer service! Great response time! Quick shipping! I have nothing bad I could say about this company or its employees! Very satisfied with my products!! Thank you
I have placed an order online more than one time and each time I got my items sooner than expected. They are actual humans (as opposed to a computer) when you have a question they actually respond and are very helpful and patient. I love it here. Thanks for you ladies do!
I love shopping this shop! Best customer service, best products and really great problems. Shipping is always fast despite covid restrictions or challenges. I can’t say enough about the products and this company!
Very kind and prompt to answer questions. Her business website is easy to navigate and place orders. The molds are the best! I’ve ordered multiple times and will continue to order from Idalia and her team.
This company!! I cannot say enough about the owner and her employees. Extremely helpful and quick shipping. I am so happy I found this company, a company that provides excellent service and quality products!! I highly recommend !!!
I love this website it is easy to use and usually very quick delivery. These ladies are helpful and professional if a problem should happen to arise. I love the selection lets my imagination run wild with popular chocolate molds!
I ordered four 50 mm and four 70 mm sphere molds. They shipped fast and have been real game changers. I am patiently waiting for the heart molds and look forward to seeing what else is coming.
I have tried to make purchases with this business for 3 months now and every time I am met with nothing but unprofessional behavior. Emails go unanswered, after being on the wait list to place an order I received and email weeks later that I could make a purchase which I promptly did and without any warning or explanation my business order was cancelled.When I shared my experience with someone else and gave her options for more professional sellers to work with where I had begun to place my business orders and received top notch customer service, the owner of Forminhas Boston, Idalia Garcia, then went on a rant writing if you continue to do that I will take some measures that I dont want too which to me is extremely aggressive and threatening behavior.As a business owner, if I canceled orders without any reason and/or just never responded to my customers I would get bad reviews too.I am sharing my first hand experience as a business owner and stating only the facts Despite her threats, there is nothing wrong nor illegal about sharing these experience or recommending to others who I have found to have better customer service and because of her actions I cannot provide anything but a negative review at this time. I do certainly hope that Ms Garcia will do better and become more professional when working with others in the future.
Wonderful customer service .Super fast shipping.Great molds .Let’s just say I’m always looking Through this website over and over always ordering and always amazed at how many new things they always have ❤️❤️❤️❤️Idalia is such a amazing hard working women god bless her
Ive ordered twice from this company and service was amazing! I got everything and was even contacted when my address wasnt showing completely to have it corrected! Highly recommended i absolutely love the molds i got!
I’ve ordered multiple molds and other products from Idalia Garcia’s company in the last 2 months. The customer service that I received from her and her staff is top-notch! I received my products earlier than expected! I would recommend her company to anyone looking for excellent quality molds and accessories!
I have ordered twice from this company. They are extremely professional and tell step by step how to get on the waitlist and exactly what to do and not do, so that your order won’t get rejected. I honestly don’t know how they do it with so many orders. Customer for life!!
This shop carries the BEST molds for making Hot Cocoa Bombs! Great customer service, timely turnaround with orders. Cant wait to support this shop further!
Amazing customer service. Great product I’m so glad you guys are down the street from me! I can’t wait until your store is open until then I will keep ordering online. :)
Fantastic products! I’ve ordered multiple times and have always been extremely happy with the product and customer service. Idalia Garcia goes above and beyond for her customers.
What can I say the best place to get molds!!! Honest owner who looks out for the customer. Would recommend her company to anyone. This is a 5 star company!!!!
I have been Idalia’s costumer for years! I don’t have enough words to describe how helpful, nice, caring and responsive she is. Thank you so much for all the times you went above and beyond Idalia! 💖
I have placed several orders from her site. Every question I have had, she has always answered and has always been so helpful. I know there are others selling molds however I still choose to shop with her.I know if I were to every have any issues she would make it right. In spite of how busy she is she always interacts with us and keeping us updated. She has the sweetest heart.
Oh my gosh, this company!! I went from chocolate failure to success. Word-of-mouth led me to them, and I’m closing in on now owning 100 molds. Customer service is fabulous and the employees delightful to work with.
I can’t say enough about the fantastic customer service of this company. Great product, shop owner does an amazing job dealing with issues importing from a foreign company, disgruntled customers who don’t realize she doesn’t control the post office, and worldwide shortages in general. I have placed many orders with zero issues. There was one problem with an order because the supplier had sent the wrong thing, but I got a call personally from the shop owner letting me know and asking me how I wanted the problem resolved. She listened to my thoughts, we came to an amicable agreement, and my order was shipped the next day. I will place many many more orders with Idalia and Forminhas Boston!
Excellent customer service. Fast shipping. Have never had a problem with my orders A+++ seller will order from her again
I have purchased many times from Forminhas and each time has been an amazing experience. Idalia has been nothing but helpful when I have questions. Would definitely 100% recommend purchasing from this store.
Idalia and crew are so helpful, they answer questions quickly. I purchased molds a few times from them and plan to purchase more.Amazing business. Thank you!
I have purchased molds for Idalia 3 times now. Each order has been a simple, straightforward process and arrived on time. Her business is incredibly busy and she has been very transparent with her product availability and making sure as many people as possible can get orders in. There are waitlists for certain molds but that is only because she has a great product that knowbody else has. I will continue to use this company as well as recommend her to others! Great products and great service!
This is my go to store for all things candy! They are quick to respond and ship my orders. I tell all my friends to shop here, they won’t be disappointed!
Purchase my three-part molds and got them with in reasonable time. I highly recommend these products from this great company you won’t regret it.
I have doing business with the owner for more than 5 years. Never had a problem. Super professional, shipping is fast and all products are the best on market.
Customer service at its best! Communication is always fast and courteous. Shipping was very fast! These ladies are the best for whatever your needs are!
I am amazed at the ease of using the 3 piece molds. Excellent customer service and super fast shipping!! I am looking forward to my next order!
I was very fortunate to be able to order my hcb molds from here back towards the end of November. I received both orders surprisingly fast. I would definitely order from these wonderful ladies again.
Best customer service ever. They always answer questions in a short time frame. Just excellent. 100% recommended.
Highly recommend!! Always get my molds fast and have yet to have a problem. Great customer service!
I love love love this shop. I have bought over 30 molds and have always had great customer service and fast shipping. Could not ask for more.
I want to say how pleased I am with Forminhas Boston Molds. Idalia Garcia and Cristiane Lell Cox are two of the most pleasant people I have ever done busy with . I have order several of items from them and my shipment has always came in timely matter and never have Ive had a issue with an order. If I would had a issue I know that it would been taken care of in a timely manner. Thank you you all work hard and I appreciate everything. Tammy Barfoot
They sell high quality products at a reasonable price!! I would never had made it through Christmas season had it not been for their speciality made 3 piece chocolate molds. Thank you for always going above and beyond for your clients!!!
Im very happy with this company when i ordered from them my delivery is very fast.Very happy with with this company.Thank you Idalia Garcia.
Amazing fast delivery! Molds works amazing instructions are clear on how to use. Idalia is very nice and helpful!
Idalia and her molds are lifesavers! I’m so happy I found her and can’t wait to order many many more! Thanks for all you do Idalia!
I have purchased a few times now thru the website, the company makes amazing products and has great service. Even if USPS takes forever to deliver at times, the product is well worth the wait!Love love love my BWB MOLDS!!!
Ive ordered multiple times and have always received them in time and no issues. I will continue to support this business. Great customer service
I’ve placed many order through the website via being on the WAITLIST. Great customer service & fast shipping. A+++++Idalia and her team are amazing!
Love all the products they have!! They ship pretty quick and their customer service is great! Thank you!!
Ordered multiple times and it’s always a great experience. This company is top notch, from the Customer service to the products.
I am so glad I came across this vendor. I bought my first set of molds right before Christmas and they helped my business so much, theyre great quality, so easy to use and helped me cut down production time by a lot. I received them in the time frame she said I would. Vendor has great communication she lets you know exactly how long youll have to wait for shipping, when is the waitlist open and what to expect. I got on the waitlist and was able to snatch me up another box this week, I cannot wait to receive them, I thank you, my family thanks you, my business thanks you!
At first great customer service got updates on availabilities. But after the first two orders I have not been able to get any notifications of waiting list or any other product. I’ve asked people to contact me no one’s contacting me. I’m very disappointed
Great customer service and the molds are wonderful! Such a time saver! My orders shipped quickly!
Very friendly good customer service. Highly recommend! Thanks again
Such an amazing company! Got my order fast. Love love love these molds!
These molds are amazing. I love them. Im in Canada so I get my molds from #icinginspirations
I have been so amazed at how quickly I got my order during the crazed hype of these cocoa bombs. The product is perfect and the customer service was great.
These ladies are awesome! They work so hard for us to be able to get the molds everyone wants so badly. I placed my order and in less than 24 hours it was ready to be shipped. I got it in less days than they had said originally and I was ecstatic. The only company I will buy my molds from and anything else mold related! Thank you soo much for all your hard work Idalia and Cristiane.