It was real nice in there. A lot of products to look at. If I hadnt brought my broke part, I wouldnt have left with my part I needed for my boat. I wish the staff was more knowledgeable about their products. But maybe they were new.

Its a nice place there one man that extra nice so happy to help you the older man is not nice or friendly at all

Visited the store in Savannah on Sunday afternoon. Brittany was very helpful and patient with me in finding the best bilge pump.Jim

Nice staff clean store and helpful

Left Statesboro ga today couldnt get a return call also sat on hold for 20 minutes for my custom marine part 😉.Walked in the door and was greeted by a gentleman by the name of Joey and in 3 minutes another satisfied customer..

They had everything you need for water sports as well as hunting and fishing.

Staff was great needed a bunch of wire and supplies to rewire my boat. There are a lot of things out if stock but theyre stocking bait

A lot of inventory in a small space, maned by knowledgeable staff.

Overall a great local boating store. Pricing is higher than most retailers but if you need it sameday you get what you pay for. Guys at the front could use a customer service class.

These guys really helped me out today. They gave me the time of day and ultimately was the solution to my problem. All 5 studs on one of my trailer tires broke off and my tire went rolling down the street. I went to Advanced Auto Parts, Lowes, and Northern Tool for solutions but nobody gave me the time of day. The guys at West Marine measured my existing wheel hub and had one on hand. Thank you guys. You will see me again.

Love this place for expertise

Good store nice and fresh remodel makes the place look and feel nicer than it was. I will stop in here if I am not in the Thunderbolt area for some quick marine items. Only way to really take advantage of this store is to be a member of West Marine PRO or similar discount group at West Marine.

The sign out front said to wear a mask to protect the employees and the customers. However, when we walked in, the younger employee had his mask on but it wasnt covering his nose or mouth. The older employee didnt have on a mask. This was the 2nd time we went to the store in 2 weeks and the older employee didnt have on one then. *Disposable masks are offerred up front to those in need but why bother.We decided we are not going back because no one offerred any assistance. The older gentleman walked to the back and was in the aisle beside us. We were trying to figure out what we needed but he ignored us. We were the only customers in the store so theyhad no excuse. We decided to leave. We started to go back in just to see if the next customer put on a free mask or not and to see what kind of service he received. We chose to leave and spend our money were we feel welcome. Stop ignoring the mandatory mask ordinance or offering good customer service.....Golden Rule. Spend your money were it is valued.

These guys are always so helpful and friendly. Some things are a little pricey but the customer service definitely makes up for it

Great staff very friendly and helpful

Love West Marine my home away from home love the staff at west marine.

Walked through a majority of the store looking for 2 specific items. Employees could care less and none offered any help nor even acknowledged my presence. Ill find what I need from an online retailer in the future.

Great staff but sometimes the prices are too high

Good honest people

Disappointed after years of wanting to shop at West Marine. I live on a boat and was excited about getting some new items but was really disappointed in prices! We were surprised to discover that it was more expensive than our local marina.

Great customer service. Everyone was interested in helping find what I needed. Thank you all.

Good store. Friendly knowledgeable staff. Very helpful.

Very helpful staff. Shelves though need some products to sell.

Expensive but they have everything you could ever need to build a boat nice to have a store so close with so many items in stock. Very friendly helpfull staff that you can tell are passionate about boating.

Very nice and helpful employees and they have a good variety of parts and boating accessories. I will be coming back.

Always great service and always helpful. I dont know how many times Ive called them (Jon and Roy) and they have always given me great advice. Have been doing business with them since I bought my boat and plan on keeping it that way.

Always the best

Great knowledgeable helpful folks. I walked in about 10 minutes before closing and and was there for about 30 minutes after..... no attitude and no rush! Definitely recommend!

First time in, nice people and helpful. Great selection of boating suppies. Nice rod and reels for sale, nice hook selection.

The workers there are very helpful and friendly looking for electronics a certain type and they help me with the type that I really needed.

Very knowledgeable people. Very friendly and courteous. I cant say enough about the people that work there. They are a little pricy but you get what you pay for period.

Been a customer now for close to 20 years... has it been that long?Great service. Great crew.If they dont have it, give them a few days, theyll get it for you.Lots of knowledge about boats n stuff.If only they had Krispy Kreme donuts!.. well, I can dream.

Great help from the staff, they constantly were checking to make sure we needed any help. We arrived a few minutes early, before they opened, but they saw us waiting and opened about 7-8 minutes early. We completely would have waited, but that just shows a business that has their act together. (If someone is there before a business opens, theyre usually going to buy something because they are there for something specific.)

Priced high but you know that going in. Great staff.

Great store with knowledgeable people and many marine products.

Helpful with getting all the parts needed

I love This place even under construction

Very friendly and helpful staff. Highly priced

The store is fine. West Marine customer service is abysmal. I tried to register my PLUS plan online and was unable to do so; I then called the number on the PLUS plan brochure to resolve the issue and they put me on hold for over an hour, transferred me several times and have failed to resolve the issue. I assume their business plan is to frustrate you to the point where you give up. If my experience is any indication, you should not buy a PLUS plan or any product from West Marine for which you want a product protection plan.

West Marine has a pretty good wide selection of merchandise in stock in most of their stores. I think their pricing structure is off the chart and a bit pricey on most items.

If your a boater, you gotta love this place. They have everything you could possibly need or want if you got the $

Good inventory. Prices are definitely retail.

Pretty well equipped store. Sailing hardware a bit lacking. Most items overpriced as typical for west marine.

Employees are not helpful. They did not want to order the part I needed. Will not shop at the Savannah store again.

Very helpful and informed staff knows a lot about local fishing

One of the largest and most complete a west marine stores Ive been to.

Excellent, knowledgable staff! Thanks Aras!

Great stock and awesome staff

Great service

People very helpfulLots of choicesGood prices

Great selection and friendly staff

RUDE! Customer service skills are horrible. Cashier was rude because we walked in at 5:55. Rolled her eyes, blew, and shook her head after I told her I was looking around. Then went and changed the sign to closed. I wouldnt walk another foot in the door if they paid me.

Great selection, gadetry & customer service!

The website implies they have transducers in stock. Unfortunately for me the transducer I needed was not in stock.

John is very helpful and always avaialble. If he doesnt have it in stock hes more than happy to order me whatever i need.

Great price and friendly assistance

Can always find what l need for our boat & friendly staff

Got what I was looking for, squid for fishing

Electronic staff very helpful

Inventory a bit light

Great service with good inventory.

Great customer service .

High prices didnt have what i wanted in stock salesman was rude.

Helpful and friendly staff.

Waited for 15 minutes to talk with someone about a $2000.00 system for my boat. No one helped me. Saw 5 employees and no customers. Headed to Brunswick to buy there. Horrible customer service.

Boating heaven great sales

Best store great employees

You can find anything you need there and if you cant the awesome staff will get it there for you.

This place is my second home being a serious boater and die heart fisherman.

Very good experience

When you need special order parts they will get you what you need for you boat or water needs.

High prices, but have what you want.

Crew is knowledgeable and friendly

Very friendly staff! But the prices are a little high

Roy is very helpful

Way over priced...

Website stated it opens at 9 on Sunday. After driving 30 minutes and arriving at the store, it was closed and it opens at 10.

Best Marine Supply Store

Some items cheaper online but you cant beat the knowledgeable staff.

Staff was friendly but could not help a newbie with their kayak. None the less they recommended Savannah canoe and kayak which helped a ton. I just wasnt their ideal customer.

Good service

A regular west marine

Most helpful

Prices could be lower

Great

All the best for boating