Keith and Sherri are amazing people to work with. Acquired another amazing cue that Keith made and was taken care of as if I was the original owner.Had an issue with a shaft not fitting that was promptly fixed and fitted to the cue. The cue was also cleaned and tips replaced with amazing speedy service.The cue arrived back to me in perfect condition as if it had just been built yesterday.Amazing, nice and super helpful people to work with. You cant go wrong working with Keith and Sherri.
Just received my custom cue today. It’s gorgeous and PLAYS beautifully!! Keith and Sherri are the best!
Sent my cue to get insert installed for extension. also had Keith refinish my cue and purchased 2 new shafts. Was called when my cue arrived and went over what needed to be done. Cue work was done in a timely manner and returned looking like it was brand new off of the showroom floor. Great customer service by him and his wife. This is the second time I have had work done and the work was incredible. I highly recommend Josey Custom Cues for any pool cue repairs or needs.
Hello Keith and Sherri,I felt compelled to write you, and share my thoughts with you.I purchased a new unused Josey Merry Widow cue with a black lizard wrap. I have always wanted to try one of your cues, and this one was absolutely perfect right down to the shaft weight.I have to honestly say that I am incredibly impressed with this cue. Ive been playing for 50 years, and have owned a cue from just about every maker out there. I must say that this is without a doubt the most incredible cue Ive ever played with. The hit is absolutely outstanding, solid as a rock. The playability is well, mind blowing. I cant even come up with the proper words to describe it, its that good. Ive had players come over, and ask to look at, and try it. Ive had several offers to purchase it, but that will never happen. This is my last cue purchase, and will be the cue I will be using for the rest of my playing days.Im sure you get many customers who write, and tell you the same thing. I apologise if its another boring letter, but I felt I had to share my feelings.Wishing you all the best in business, and life.Warmest regards,Michael
Fantastic experience dealing with both Sherri and Keith. Great quality of workmanship is seen in the cue . Absolutely fine precision work was seen. Definitely recommended. Thanks again Sherri and Keith!
It seems these days its hard to find someone who meets your expectations. More often than not you hire someone to do some work and you find corners cut and then end product is just subpar. Then to actually run across someone who exceeds your expectations is like spotting a unicorn.If your looking for that unicorn stop here and just have Mr. Josey take care of what you need. He is also super friendly, honest and timely. I have an old cue that my grandfather gave my dad that was severely damaged. He took on the challenge and the end product is absolutely beautiful. I cant express how estatic I am about the end result. Thank you so much Mr. Josey!!!
I would recommend Josey Custom Cues to anybody that desires to have a cue built it needs repair. Very nice people to work with
Awesome cue maker and cue repair. The quality of his work meets and exceeds anyone out there.
Mr. and Mrs. Josey are top notch in the field. Not only are Josey Custom Cues internationally known and award-winning, but their customer service is bar none. If you want a solid-hitting custom pool cue built to your exact specifications by the best in the business then look no further. Even if you are just testing the waters Keith and Sherri will give you the same service and answer all questions as though you had placed an order. Second to none and nothing but class.Thank you for the awesome work on my cue!
There are a lot of cue makers but not many that are as easy to deal with as Josey Custom Cues. Keith Josey is a past cue maker of the year and his commitment to excellence really shows up in his attention to detail. His word is dependable and his cues have an incredible hit and feel that make them great players. His wife Sherri is very nice to deal with and they go the extra mile to deliver an exceptional product and customer service.
I have a table in a room thats a bit tight on room by a few inches, after having guests over i decided to seek a solution. I went to the net and found Josey Custom Cues, called them and spoke to both Sherri and Keith. Super nice people and very helpful, they made a couple of custom length sticks that were 3 shorter which solves my problem. Very reasonable pricing and fantastic customer service, my sticks were made and here within a few days.I highly recommend this husband and wife team, you wont be disappointed.
I cant say enough about my experience and my cue. Keith is a true craftsman and his work is second to none. Thank you so much. I cant wait to play with it!
I am a simple cue kind of guy. I dont care for a ton of points and inlays making a cue look too busy. Josey Custom Cues recently made me a ebony full splice butt for my Revo shaft and all I can say is WOW! The detail and craftsmanship is second to none! Keith & Sherri were absolutely awesome to work with. I highly recommend them!!
I just visited your shop which is 1 1/4 hours away and want to thank you for your advice and knowledge. You and your wife are very nice ppl. I have now played with the tip you suggested would be the best for my style of shooting and it is performing GREAT. Thank you for your friendly service and good advice. I will tell my friends about you and will continue to do business with you. Frank
I recently took my cue shaft down to be repaired for a cracked ferrell I must say I am absolutely impressed by the work done! Excellent customer service and at a great price too! I would absolutely recommend giving them a call for all your cue needs! Thanks again!
I just received my new cue from Josey Cues and it has exceeded my expectations. Keith and Sherri were very helpful and courteous throughout the process and always took time to speak with me to discuss the cue and specifications. The pictures they provided, while excellent photographs, nowhere did justice to the actual cue in person. The inlays are intricate and detailed, and wood selection of Cocobola and Highly Figured Birds Eye Maple compliment each other to complete a stunning wood combination for this cue. I ended up selecting a Timeless Timber shaft for this cue, and I am very happy with it and the Josey taper.I highly recommend Josey Cues and Keith and Sherri - they provide an excellent product and customer service.
Purchased my cue from him 10 years ago (LOVE IT). Recently I cracked the ivory Ferrule, so I Emailed Keith for repair instructions. He actually called me directly to discuss!!!! And then Sherri (MRS. J) also called to offer better shipping options !!! THESES GUYS ARE FAST & PROFESSIONAL ALL THE WAY..5 stars is not enough!!!
Awesome cues... Beautiful wood, top notch execution, unique and monster players! And Keith and Sherri are everything you ever wished for as a customer, very professional and the nicest people on Earth. Not a slightest chance you could regret buying a Josey cue, just the opposite, its probably going to be your cue for life.
Keith and Sherry were a pleasure to deal with. I sent a cue of Keiths that was made in 2001 to be refinished/repaired, Keith did an amazing job. You would have no idea the cue is that old (even in the well used condition I purchased it in, it played amazing). The shafts are both original, and still 16 years later perfectly straight and hit excellently. Ive found the cue I plan to keep forever, try a Josey cue... You wont regret it
First off, let me start by saying that Keith and Sherri are nicest people youll ever talk to - very professional, informative and kind. I received my cue today and cant wait to take the first hit with it! The craftsmanship and materials used is definitely top notch! It was well worth the wait. I am already looking forward to designing and ordering my next cue from Keith.
I just received my cue back from Josey Cues. Keith did an absolutely fantastic job refinishing the cue and installing a new leather wrap on it. Keith and Sherris communication throughout the process was a pleasure. They are two of the nicest people to do business with.
Wonderful experience from a fantastic Business Overall!! Keith exemplifies Artistic Performance, dedication and top notch customer service. His work speaks volumes and has the integrity to match. Regarded as one of the top makers in the industry, a recognized Cuemaker of the Year and sits comfortably on a very short list of accomplished cuemakers. His work exceeds expectations: Highlights of passion, creativity and superior talent make him an easy choice for anything Custom Cue related. I highly recommend JCC and personally vouch for the quality of experience you will receive as well. Make your next build a Josey Custom Cue!!
Keith finished a partial shaft for me super quickly.Sherri was great to work with answering any and all questions I had. Amazing cues made by these folks and would highly recommend for any cue builds, repairs or service.
Keiths always on Time. I need another shaft for my Joss gotta go see my Man....
It was an absolute pleasure to meet and get a cue made by Keith. Him and his wife are some of the nicest people you could ever meet, and his work and attention to detail are unmatched. The customer service is some of the best I have ever experienced wether its going over what you want or just a simple question the reply will be fast. If you need anything from a custom cue to repair work there is no one I would recommend more highly.
Keith and Sherri Josey are two of the very best people in the industry. Keith builds fantastic cues that play even better than they look, and Sherris customer service is second to none. Its is always a pleasure having them build you a cue.
Keith does top notch work, probably the best going right now. He repaired a crack in a snake wood forearm for me (different makers cue) and its nearly impossible to see it at all anymore. The finish he uses is first rate as well. He also turns them around and gets them back to you in a reasonable period of time as well - if you ever sent a cue in for any repair and waited 5 months to get it back, you know the value of someone like Keith. Cant recommend him highly enough. Ive got tons of cues, and I gotta say, after this experience with Keith and Sherri, I wont be going anywhere else for repair / restoration work, and theyll definitely be my next new build.
Best cues around.
Easy purchasing a cue from them. Professional ordering process that is rare these days, and delivered on time.
I asked Keith Josey to refinish a Josey cue that I have owned for 18 years, it came back looking fabulous, essentially a brand new cue!The customer service was second to none.Completely satisfied customer. 😊
The workmanship and attention to detail on the cue I bought for my husband is outstanding. Keith is a true artisan and his wife Sherri is truly delightful to work with.
Josey Custom Cues not only provides top notch craftsmanship with an acute attention to detail, but also customer service that is second to none! I will continue to give them my business and I would highly recommend them to anyone looking for a new custom cue or for the repair of their current cue.
Incredible recent experience with Keith and Sherri Josey of Savannah Georgia.I learned of Keiths talent through AZBILLIARDS so thanks to you guys.Ordered a 2011 Sneaky from him then.Monday before Easter I sent a custom from another maker to him for some work. USPS showed delivery scheduled for Wednesday. After a little glitch with the PO, it showed up Friday at a neighbors with a similar address. Cue with LOTS of sentimental value was lost in the mail. I was livid but Sherris confidence reassured me.After numerous emails back and forth emails with Sherri, the cue showed up neighbors with a similar address. Their regular postal carrier was on vacation and the sub delivered it wrong. Keith took the time to phone me Saturday and answered several questions about the cue I needed to know.Email from Sherri Monday saying work complete, where to ship? I received the cue yesterday, (Wed), its perfect and Im picky.The time these folks took for me with such minor work was over the top from both of them, and during their EASTER. I wanted shafts re-tapered down 1/4 mm and re-faced where necessary. This work was not some jack-leg sanding it down with a handful of sandpaper, it looked like new, fresh made shafts.Anyone not familiar with the work of Keith And Sherri Josey @ Josey Custom Cues, a little research will certainly enlighten you.
I love my Josey Cue ! The craftsmanship is A+ and it is the most solid hitting cue I have ever hit with. Kieths wife Sherri also made sure I got what I ordered and I couldnt be happier dealing with them both
Greatest cue maker ever great customer service too
Needed a new tip put on my stick and Josey was nice, personable and had it done in only a few hours! Great prices and great people, Ill be coming back for sure.
Just received my new 2018 Josey custom cue. The craftsmanship, cue hit, beauty, and attention to detail is second to none I cannot thank Keith and Sherri Josey enough, it was a pleasure doing business with both of them!
1. Worksmanship is top notch2. Sherri replies fast3. The couple is very patient and accomodating.4. Cues are splendid!!
First at Josey Cues they are nicest people to do business with. Now to the good stuff, ordered a custom 4 pointer with alotta work, and not only does this Josey Cue play Lights Out the craftsmanship is second to none. Perfectly balanced crisp Clean hitting. Ive played with alotta high end customs and was very pleased when I got my Josey. Was skeptical about the conical taper as Im used to pro taper but after trying it out was very pleased. Didnt feel the conical taper at all through the bridge. Just search the used market for a Fancy Josey, odds are you wont find one. Always a good tell of a Great Cuemaker!
Beautiful cue made exactly how I wanted it andShoots great.
It is hard to describe how satisfied I am every time I am dealing with Sherri and Keith. It is not just the work they do on cues but the way they treat you. They always go above and beyond to satisfy you and not that they meet all yours expectations but much more than that. They respond on all your asks and requests no matter how many requests do you have and always come out with fantastic outcome. Josey cues are spectacular in playability and the work is always top notch. It is almost impossible dealing with them and not to become a friend with them.I will always be theirs friend and will keep on ordering cues from th since you will not find better people who build amazing cues!Since I am from Europe....from overseas, it is highly important to feel comfortable when you order something and there are so many cue makers out there who lates on delivery or comes out with something you are not satisfied with and then you have to send them the cues back but with Joseys you cantgo wrong. Actually, you will always come out with more than you paid for and beside that you will gain new friends.Thank you Sherri and Keith for everything.Davor
When I was writting a review for the first time I was in hurry and really didnt have much time to say and to write everything I wanted to and what these people...Sherri and Keith deserve so here it is....again not enough since words cant desribe enough good nor well my feelings but nor facts as well.So, I would like to share something with a public. Most of us who love pool and pool cues are looking for a good cue that is going to plat great and to serve us well. Which is going to be consisent what I actually consider to be one of the most important things. There are also some of us, or better to say most of us who beside this want that the cue would be preciselly built. But there are maybe a smaller amount of us who beside all these want to have great treatment and communication with a guy who builds us the cue and to feel comfortable with him. Well, especially this is very important when you are not from States but from overseas. For me, it is higly important to feel that my choosen cue maker cares for me and for my cue and not only during the order process and before the money was sent but all way thru and after everything is finished. I like cues and have many of them but those I appreciate the most are those that were built by someone I connected with more closely. Only than I am able to appreciate the cue the way I want the cue to be appreciated.First time I placed an order for a custom build with Keith Josey only I was expecting for was to get a great playing cue and then I wasnt aware that actually I am not getting a cue but that actually I am gaining a friends....friends for life time. It is hard to describe how nice experience I had with Sherri and Keith and back then I was thinking that this might be because I am from Croatia and that they maybe want to show themselves in the best light and to put an impression on me. Since I was very satisfied with the cue they built me, I put one more order and then one more but they have stayed the same. They treated me like I was a king every time and they always thrown in...in the package something more, something additional who I didnt order nor paid for as a token of their appreciation. They dont care for money and they really want to please you and even more. It doesnt matter how big your order is nor how many you are going to spend, they will treat you the same. Now, I beside some amazing cues have a life time friends and I will keep on ordering cues from them and be theirs life time customer. What Ive got from them goes far beyond getting an amazing playing cue. Ive gained a life time friends and this is one of the most important thing in this world.For all of you who still havent ordered a cue directly from them I highly suggest to go for it and to have the greatest building experiences you can get. You will come out with much more than a great, great cue. It is hard or almost impossible to meet better people than Sherri and Keith are.Sherri and Keith, thank you so much, thank you for everything and be proud on cues you build but even more on that what people you are.Kindest regardsAna & Davor
Flawless service from start to finish.I have only dealt with one other cuemaker for the past 15 years (Ernie Gutierrez of Ginacue) because Im very loyal to people who do things to perfection. With Ernie coming up on retirement I took a chance on Josey cues because of the great things Ive heard about them on the internet and from friends. It looks like Ill be dealing with Keith and Sherri Josey for many years to come.I had some very specific details laid out for the cue I had them build and they nailed it. The cue is amazing and plays even better than it looks.If youre in the market for a new custom cue Id look no further than Josey Cues. They are great people and they make a fantastic pool cue.
Josey and Sherri have been nice and kind from very first contact
Great people, Best cues around
Wonderful people to do business with.
Quality, Quality, Quality