They responded fast after we explained we needed service and came the day they said they would. One technician came and access our needs and what was wrong. The next appointment was cost estimate and advantages that were explained in a way my wife and I could understand. Our old unit was 10yrs old, we thought about the cost overnight, and called to go forward with the new unit and a day later on time to start installation. Great work and customer service. We are happy campers🤗🤗😎😎

What an incredible company. 👏Everyone from Anthony, to Oscar, and even the general manager has impressed me with thier professionalism, skill, fortitude, and forthright compassion. These guys really care about what they do, and do it right. The quality you get form this company is bar none the best in the south. If you have to get a new AC unit, have problems with your current one regarding repairs, or even upgrades to your home system. These guys are absolutely the BEST. I cannot recommend them enough.

We had Old Coast replace our nonfunctional HVAC. The initial process was very pleasant. They arrived promptly, gave recommendations for replacement and the removal/install was very efficient. It was to that point a very pleasant experience. However, the unit installed was incredibly noisy. Old coast quickly sent out technicians on 3 different occasions to fix it, but none of the visits relieved the noise. I finally reached out to the manager, who said things were in process for factory replacement. He personally came to the house to inspect. I was not able to be there, but my husband was. He said that he did not hear any noise but would look around because “happy wife, happy life” and all. I called to speak with the manager myself and he was condescending and rude.They did not complete factory replacement, but tried one additional fix which finally improved the noise!My review only gives two stars due to the manager and his rudeness. All of the other employees were professional, prompt and efficient.

Technicians were helpful and knowledgeable. I would like to request the same 2 Technicians on my next service appointment.

I am very happy with the quick service. My technician was courteous, helpful and knowledgeable. I would recommend this company 100%. Will continue to use them for twice a year maintenance.

Came out on Saturday of a holiday weekend which I wasn’t expecting. Quick, clean. Didn’t waste any time and had my commercial kitchen AC unit running very quickly, and explained and showed how to avoid the issue in the future.Had another issue a few months later. John came by and went above and beyond. Fixed the issue quickly and saw to it that it shouldn’t be a problem in the future. Explained everything well. Very satisfied

The entire process with this company, from calling in for help with out broken AC, to getting guidance on the best new AC for us, to install, was extremely streamlined and easy as a costumer. Everyone we worked with seemed to genuinely care about getting us cold air again. Our house was at a toasty 80 degrees for two days, and they even lent us a temporary unit to give cool air to our bedroom so we could sleep, which was great because we have a 10 week old… sleep is super important to us! I would highly recommend these folks to anyone who’s on the fence.

Awesome service!!! Than you to Anthony who answered all the questions I needed to make an educated decision on which system to go for and his recommendations were spot on. Oscar and his team were efficient and thorough during the installation and they made sure that everything was of my satisfaction. I highly recommend their services and they are available 24/7. Thank you Old Coast Heating & Air Conditioning for your great service!

I’ve used Old Coast for 3 years and every Service Technician is professional and knowledgeable. They are a company my family and I can trust and rely on.

Thomas answered our call for assistance regarding our smart thermostat and how to program each zone with a name. He took the time to carefully go through each of the steps and Im sure that I understood how to take over this part of are smart technology on my own. What was exceptional about Thomas is that he was never condescending, continually smiled, and was respectful. Old Coast air has been our go to conditioning company for almost 10 years now and they have not disappointed. From installation to after service the employees and the support have been exceptional.

Thomas H. came out to our home last minute on a Friday night when our HVAC unit went out. He was extremely efficient and knowledgeable! He 100% made our first experience with Old Coast awesome and we will definitely we using them from here on out! So happy we found them.

I am happy with the service provided. Glad that Anthony double checked the calculations to ensure that I was getting the right sized unit. The installation was done in a neat and timely manner. I.highly recommend Old Coast for your heating and air conditioning needs.

After some malfunctions the team was very responsive and attentive with resolving my A/C issues. Even installed a temporary portable AC for the time it took for parts to get in. John did an incredible job fine tuning the unit and making sure it worked to its full potential. Great and professional company.

John K was my technician today and he was very professional and polite. He told me every thing in terms I could understand and made the process very smooth. He scheduled my next appointment to have someone give me a quote for a new unit and made me feel reassured that the what I was getting what was I needed. He gave me many options and tried to save as much costs as possible. John is highly recommended

Thomas and his associate did a wonderful job this morning with the routine maintenance. They took their time and went through everything thoroughly. I would highly recommend. Great job!!

I called Old Coast Heating & Air first thing on Sunday morning, during a southern summer, with record high temps outside because my AC wasn’t getting cold. After calling several of the “Reputable” “Big Names” “24/7 Emergency Services” that never responded OCH& A was very responsive, communicated with me throughout the process and by 1 pm my air was working again. Mr.Sheppard is very knowledgeable and had no problem explaining the issues and we came to a quick resolution. If you don’t have one I highly recommend one of their maintenance packages. I paid no money out of pocket and still have a credit to use for future services. My family and I can not thank them enough from the initial service call (David is great) to the actual work was well worth the investment. They have a customer for any and all HVAC issues for life.

I have been very pleased with products and services Old Coast has provided. I would recommend.

Anthony and the Guys did a fantastic Job!Highly recommend them!The Peace of mine during this heat is a great feeling!Thank you!Fred

John was professional while working on my unit. John was very informative about things I can do to make my AC unit run better. He told about replacement options & equipment that would improve air quality & efficiency.

Thomas did a great job! He was very knowledgeable, polite & even tolerated my elderly very LARGE dog, not to mention the other two dogs as well. We were very pleased with his service & follow up. We were scheduled the service because it was no charge since it was a part of the maintenance package we purchased. Thomas’s attitude was so wonderful, we wish the management & the back office (people who schedule the appointments) had the same amazing customer service skills that he has. They seem to be more concerned with positive reviews, sales & sales of additional services than customer satisfaction.

John was very informative of the things that needed work on our unit. He was very thorough and made sure we understood everything. We had an air purifier installed, duct work repaired, and everything went very smooth. I would highly reccomend Old Coast Heating & Air.

John was very professional and worked so hard for HOURS to get our system up and running. He kept me informed and gave me updates every so often and told me exactly what we needed to do to fix the system. I’ve had the same problem with my system 3 times within the last year and Josh actually took the time to figure out what the problem was and give recommendations on avoiding the problem in the future without being pushy about any subscriptions. Highly recommend. Will be using again.

I would highly recommend Old Coast HVAC we recently had our ducts cleaned and sanitized and Danny did a fabulous job !Today we had our HVAC maintenance done and Ryan took the time to explain to us what he would be doing before starting and when he finished he made sure to communicate to us how it went and he was very professional,showed up on time and we couldnt have been any happier with the service we were provided with! We will continue to use Old Coast for our future needs and of course maintenance! Job well done !

The techs John & Thomas were friendly, informative and very professional. I really appreciated their knowledge and recommendations for my H/A needs. My attic was a mess. I will continue using this company for my H/A needs. They were also on point for their appointment. Great team of professionals. I have made an appointment for my third repair service. This company came recommended from another satisfied customer a former co-worker.

I have used Old Coast for several years on a couple properties. Their technicians have always provided reliable service and their dispatch makes it easy on me when scheduling services for tenants. John Koen was here today performing standard maintenance/cleaning of my one package outdoor unit. He took plenty of pictures that increased my awareness of minor issues I can monitor between services. Another great experience!

Andrew was Professional, polite, and knowledgeable.Thanks Andrew and Old Coast. We are very happy with the system they installed and our maintenance contract.

Very knowledgable team! Will plan on using them again anytime the need arises!

From the intial call into the office, to John, Roy, Hector, and the whole team, this experience was as painless as possible. We had family in from out of town when the AC went out at 100* and they went out of the way to make sure we had adequate portable units until our install. Failed on Friday, new unit running by Monday afternoon. Definitely made a bad situation as easy as possible.

Mr. Hunnicutt was very professional and thorough. He diagnosed the problem then provided me with options to resolve the problem. I chose to purchase the thermostat he recommended and install it myself when it arrives.

Old Coast is the only company I use for my heating and cooling needs both for my home and business. Old Coast took care of me again today and came out to repair my AC quickly and at an affordable price. Thomas was great to deal with and got the job done. Thank you Thomas and thank you Old Coast!

Wow!! My A/C quit working last night (88 degrees in the house)after bad weather passed through. I called Old Coast this morning, and they had two awesome technicians here by this afternoon. Thomas Honeycutt and Danny Sarver were exceptional at performing diagnostics and repairing my system. Apparently an electrical power surge caused my problem. After repairs and having the unit up and running, they suggested surge protection for my system. After this close call, I was happy to invest in the protection. The two professionals went right to work and had the system protected and on line in no time! Old Coast just confirmed once again that I have the best company in Savannah for heating and air conditioning sales, service, and customer service! Thank you again Thomas and Danny!

John Koen was remarkable. He went above and beyond in both his thoroughness in completing the job and in making sure I was satisfied. After hearing asthma was behind my desire to have the system cleaned, he not only cleaned it to within an inch of its life... he then stayed late to do additional work so that everything could be done in the same service call. And he worked to get me some discounts when I disputed some of the costs included. All this aside, the quality of John’s work and his work ethic is why I will be using Old Coast in the future. And definitely asking for John!

John K was prompt and very thorough. He sent pics of any issues and went over each with me in detail. Couldnt ask for better service. My tenants in the property were also impressed with his work, attitude, and as a representative of Old Coast.

Very helpful, friendly, and responsive. I will be staying with this company. Ryan was amazing and even informed me of some of the services I didnt even know existed. Thankful for the kindness

John K, was professional in all his procedures reviewing our A/C issues. He was informative in his process as he investigated and diagnosed the possible issues. He was articulate, professionally attired, and made a great impression and representations of Old Country HVAC. A company is only as good as the people who work for them. Thank- you John.

We use Old Coast to maintain the AC unit that we bought from them. They are courteous and professional. Thanks John K. Great job!

John K. was very knowledgeable & kind. He took time to explain everything to me & provided me with repair options. Hi Five ✋🏾, to Abigail for helping me out so quickly! 😊

Thomas H. was a true professional. He answered all my questions and even went above and beyond to provide me with some helpful info. Great dude. 10/10 would recommend to a friend, fam, or even a stranger. Never change Thomas, you da man! Cheers 🍻

Old Coast came out to look at an issue. Ryan Shepherd was the technician that came out. Ryan was very professional the whole visit. For the service call that was requested he went above my expectations. Ryan was very thorough, knowledgeable and took the time to explain his findings so that I could make an informed decision.

Thomas was very professional and did an excellent job servicing my mini split system. I would recommend him to other homeowners without hesitation. Thanks Thomas!

Thankfully, the issue was minor. Thomas was quite knowledgeable and friendly. He provided suggestions and recommendations.I had same day service which I so much appreciate.

Tom was pleasant and polite. He worked quickly and efficiently and offered a simple solution to an issue I’d been having with the upstairs unit.

John K was knowledgeable and courteous. He alsotook time to explain the nuances of the new thermostat. We would recommend him.

John K. was my tech and very professional. Also helped explain everything and help me make the best decision for my AC unit.

John K. was efficient and friendly. He fixed the A/C that has stopped working, performed regular maintenance, and went above and beyond by investigating our attic situation. We’ve spoken with several contractors (including the last technician from this company in November 2020) about the drastic temperature difference from upstairs to downstairs. He’s among the few to go in the attic. Of those that have been up there, he’s the only one to come back with photos of the situation and show us how badly we need insulation! There’s literally none in several massive spots. Very happy with John - he gets 5 stars.Old Coast gets 3 bc in November they tried to sell us a mini split without inspecting the attic and the attic ductwork. And I find out today that they install attic insulation! 😮But they are easy to schedule and show up quickly. That is hard to find. So...we’re probably going to do another year with them 🤷🏻‍♀️

Wonderful experience. John K. was the tech who helped me out. Very knowledgeable, efficient, and professional. 10/10 will use these folks in the future. Thanks!

Great service! East to communicate with - honest and fair pricing. New AC is working perfectly! Happy.

This was a fabulous experience, from beginning to end! Anthony was helpful, knowledgeable, and very professional. Oscar & his crew were on time for the install. They did a great job and were also very professional. They left the site clean, too. I highly recommend Old Coast!

A visit from Old Coast provided professional service with excellence. I am throughly pleased with their honesty and integrity.

We had fabulous service from John. He worked diligently and thoroughly for hours to diagnose and fix the problem with our air conditioner. He could not have been nicer or more gracious. From now on whenever we need to use Old Coast I will specifically ask for John!

Had our units cleaned and inspected after it was long overdue. Great service and worked efficiently, explained different things we could do to improve our system but didnt try to sell me hard on stuff like a car salesmen. I am renting the house now and they will be my go to for any HVAC issues.

These guys are great an fast. Thanks Veronica!!!

John K. did an excellent job diagnosing and explaining the issues with our commercial units to me (someone with minimal HVAC knowledge). He then explained possible solutions and the options to put proactive measures in place to ensure our HVAC units were operating effectively for the duration of their lifetimes. He then repaired everything efficiently, quickly and with a great attitude. We appreciate John’s exceptional work ethic and will be requesting him as our technician for all future services! Thank you Old Coast!

It was wonderful having John K as our technician! He was very professional and knowledgeable about his profession and we were very impressed how well he broke down and answered all of our questions. Hoping to use John again for any other future HVAC problems. Very happy customers!!!!

Anthony was extremely helpful. Great guy and awesome customer service. Definitely will do business again with them.

John K did a fantastic job inspecting our system and letting us know of any potential problems

Everyone over the past year has been courteous, professional and has taken their time to properly explain the issues and services available to remedy them. Ill definitely be continuing to use Old Coast for my hvac needs

John Koen was the service rep that came to my house. He was very professional but also so personable. It felt like he could be part of the family. I will definitely use Old Coast again but only if John can come!

I purchased a home full of surprises. Old Coast came out within 48 hrs of my initial call to service an old dirty system.After being given several options, I decided to replace the entire system. The initial repair person was great, but he didnt leave until Anthony came to take a look and provide information on a new system. Days later, a total system replacement happened and everything went well. Anthony once again came by and did a post-install inspection a couple of days later to answer question and check the work. Three weeks later due to no fault of theirs, one item that was not replaced (water pump) was faulty and filled the house with a burning smell.I called Old Coast after hours and while the helpline could not guarantee someone would come...Technician John was here within an hour.Anthony was on standby to help again and again. John made a special trip across town to get the replacement part and spent another hour + until it was working and everything was comfortable again.I cant say enough good things about this company. If youre shopping around just call them. Everyone from the scheduler to the helpline to the techs, installers and management have customer service figured out! Thank you!

Awesome job performed on our two HVAC units.They recommended a device to clean the mold off of the unit. Looking forward to breathing cleaner air. Thanks Ryan and Thomas.

They installed a completely new HVAC system two months ago. The install went well, but between that process and a maintenance visit I had today I have continued to turn down upselling by their representatives. They have been polite, but if you work with this company expect to have to turn down 5 or 6 additional service offers every time they come to your home.

Old Coast HVAC was very professional and did good work throughout the process of assessing our needs, providing options, and installing equipment - would recommend to others

This is a great company and would highly suggest using them for your air conditioning needs. They were able to help replace my air conditioner over the summer, helped me work with my home warranty company, and even got my air working well enough that I could survive a week with no air conditioning. All of their employees are so professional and kind. They take extra precautions to make me feel safe coming into my home during the Coronavirus. I recently had Alexander here to do a follow-up check and he was awesome. They also love dogs and are sweet to my dog who is very friendly but a puppy and can be jumpy! I cannot recommend them enough!

Great experience. They were able to come check out a problem the same day we called and promptly diagnosed the problem. We received a range of repair/replace options the same day and everything was fixed and working again within 48 hours. Techs were pleasant, polite and COVID safety conscious. We have used Old Coast in the past and will continue to recommend them highly.

John was very professional and had our system up and running very quickly.

Old Coast Heating and Air Conditioning is a solid company with excellent service. They are very responsive when issues are emergent and have a good maintenance plan. They also do duct and vent cleaning with the dryer duct and that is a big help. The service people who come to do the maintenance are punctual, polite, thorough and reliable.

Thomas H arrived on time for HVAC maintenance check. He was very thorough and courteous, answered all my questions concerning the thermostat. It was a pleasure meeting you Thomas, you are an asset to Old Coast. Janet N

Thomas & Joe was very professional. I was having issues with my heating unit. They were on time and told me exactly what was wrong with my unit. There was a third guy, I do believe his name was Jerry. Jerry came to give an estimate on a new heating unit. Nice guy by the way. This company is the best service ever! I will be using your service in the near future. Thank you.

Explain everything they were performing well, answer questions that I had.

John K did a fantastic job, as always. It’s a pleasure to do business with Old Coast.

Anthony was my initial point of contact at Old Coast H&A and he was fantastic from the onset. Anthony set expectations and held to that standard. He walked me through the process of what would occur and answered all of my questions. Anthony was super patient and always professional. I would recommend Anthony @ Old Coast H&A highly for great HVAC work!

I’ve been using Old Coast for a few years now. They do great work, show up within the timeframe given, keep you posted on when they’re coming and explain any problems they find. They’ve done a number of repairs for me, upgrades on parts that are out of date or at end of life, and always explain the why, options and pricing so you have all the information. I highly recommend them.

Rashawn the tech was extremely professional, knowledgeable and helpful. My experience with Old Coast have been a delightful one.

Gary did an amazing job. Was extremely professional. Even with my dogs barking through the door at him the whole time he was very nice! We would definitely recommend using Old Coast for all your HVAC needs :)

John was on time, very cordial, well groomed and wonderful to deal with. He was very thorough and cleaned up all trace of lint he got out of the dryer vent. I would highly recommend him for dryer vent cleaning. Mary Mullis

We have used Old Coast for the past 3 years. As always they are efficient, professional and informative.

Ryan Sheppard did a great job servicing our system. Very nice and knowledgeable technician.

When Roy came to give a quote he worked with my schedule and came when promised. Once he came and priced out how much it would be to replace all of my ductwork he had a crew out within a week. Oscar came out with 2 other gentleman and was able to complete the job in 2 days. They were very professional and left the work area cleaner than when the started. I was really impressed by the job they did. I have had other AC contractors out to my house and they fail in comparison to the guys at Old Coast!!!! I will be using them for all my heating and AC needs from here on out.

Very professional, knowledgeable, knows his stuff. Respectful of property, and would definitely recommend if you need any HVAC work done

Had a great experience with John K. He came out and was super professional and kind. He worked extremely hard and was very easy to talk to. Thanks!

All around great service. All technicians are knowledgeable and have strong customer service skills.

Very good service, polite and they answered all my questions. Thank you!

John K was very helpful and informative. He was also very reliable and trustworthy. I highly recommend using John as your ac guy.

Old Coast has proved to provide professional, courteous, and reliable HVAC service. When calling the office to schedule service, I have found the office staff to be courteous, professional, and dependable in handling and directing my call. I have also found their HVAC tech, Mr. Ryan Sheppard, to be courteous, professional, and knowledgeable in the HVAC field. He is prompt to diagnosis my HVAC problem and then quick to resolve the issue, getting my unit back up and working. If a part is required and has to be ordered, the office staff keeps you updated on the status of the part, as well as the arrival status of their tech on the day of repair. Thanks, Mr. Sheppard, for getting my ac unit back to working before this big heat wave arrives.

After a week and a half of no AC while waiting for the home warranty people to act, we decided to reach out to a company with a good reputation that would treat us well. After a quick search, we found that Old Coast had one of the best reputations in the area. They did not disappoint! Roy Moore was our rep, and he came out and was patient, kind, and professional. He answered all of our questions and got us set up with the level of unit and reliable service we were hoping to get for our house. They set us up with the soonest possible time to install the unit, and they gave us a floor unit to keep cool while we waited.The team that showed up on the day was early, professional, and incredibly polite. They took their time to make sure everything was installed properly, and we were up and running before the day was over. The was a total replacement of an ancient unit, and they even had to crawl into the attic space to run another thermostat wire. Needless to say, it wasnt a walk in the park job. They made it seem easy, though, and they were all smiles and good moods when I checked on them. I look forward to continuing our relationship with this company as we enjoy our new unit in our house. As first time homeowners, we know we will depend on them for years to come, and its honestly a relief to know theyre there.

Old Coast replaced our old HVAC system. Roy, Oscar and the crews were very professional and communicative throughout, recommend them highly.

Fantastic experience with Old Coast! Ryan, who did the diagnostics for my old unit, was professional, courteous, and responsive to all my questions. Robert then helped guide me on recommendations for a new unit. Robert was upfront about the cost and was very receptive to all my questions. Robert was also knowledgeable and systematic in his approach in planning the installation of my new unit. The installation was fast (done within a day). Prices were also affordable (Checked with two local companies). I am glad I used them and would certainly recommend them. Thanks guys!

I had an old wheezing AC unit. Old Coast HVAC came out and along with showing me that the unit was on its last legs, pointed out a copper tube that was too small contributing to a loss of efficiency. I made the decision to replace the whole unit and selected the economy model. At no time did Old Coast try to upsell me which I appreciated. After I did my own research later that night, I called my PoC back and he answered every question I had and recommended a better unit (actually telling me a more expensive model was too much for my situation). Installation started on time and went well. The installers were pleasant, hard working and left the place cleaner than it was. I am extremely happy. JerryThese guys came back and replaced my duct work. I live in an 150 years old building with all that entails. After installing the new AC, we realized the ducts were in sad shape. Hector and Ishmael spent two days of hard work to make sure everything was perfect. Great guys! Again, left my home cleaner than it was. Jerry

Thomas and Joe were great and honest. Someone incorrectly fixed my system and they came back and made it right. I will use old coast in the future because they were good and honest.

Old Coast installed my new unit in 2016. My smart thermostat had gone out so I called to have my routine maintenance and to possibly fix/replace the thermostat. Stan and Thomas were the techs that come out. They were polite, professional and friendly. They were able to replace my thermostat and have me connected back to it via my app. Above all else, my dog actually liked them. So that makes them the best!

Joe was great. Very knowledgeable and thorough. Great job.

I had Gary come to my home to clean out the air duct from my dryer. He was very helpful and answered any questions I had about my homes vents and duct work. He even went the extra mile to check out my ac ducts and even looked at my sink that was leaking. I will be telling my friends and family about him and this great company.

I have hired several HVAC companies in the past and almost all were good. However, I have never had a more professional technician complete any work for myself or any of my clients. The entire process was explained in great detail. After the service call, I received a detailed report with photos to show the condition of both of my systems. Absolutely, the best customer service in the area.

Every experience I have with old coast is a positive one. They are responsive, trustworthy, and try to save you money. People are great to work with too. Last experience was with Gary Carter - very helpful. Thanks

They were wonderful! Alex & Thomas were v professional! It’s so hot out & they kept their masks on the entire time! Our dogs were barking at them (puppies) and they maintained a positive attitude and fixed our AC right away! They were also on time & fabulous! Would 100% recommend their services!

Our tech was on time and performed the maintenance on out Mitsubishi system. During the maintenance, he showed us that we have things growing in the system that could cause health issues. We needed to install the corrective measures which he did, along with a duct cleaning. He performed these tasks efficiently and left out home clean.

They will offer to reduce their inflated prices if you promise to write a 5 star review! I was charged $712 for a new fan motor and they left the old one behind, so I took it to an HVAC parts company and the replacement was $119.50 plus tax. I wonder if the motor really needed to be replaced.

Very professional. Arrived on time and performed our bi-annual service quickly. Wore mask and gloves the entire time which is MUCH appreciated. He even removed his shoes before walking on the carpet. Very pleased!

John was very polite and helpful and explained all the services that he did.He answer the questions about how solar panels need to be maintained for lowering my air conditioning system in the hot months.

Gary guided us through the process of getting a new AC Unit installed, and made sure we had everything we needed. Of course it was hot, but that didnt stop our installers Austin and Filby!! They worked all day! A job that was supposed to be 2 hours ended up being 8 or more. The entire time, even with a house full of visiting relatives; they worked until we all thought it was working. Sadly, it was another hot Savannah night. No worries though, because after calling on Sunday morning Austin was back to correct something that none of us would have thought was an issue, and now were enjoying the cool again! Thanks so much for everything ❤️