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Walmart Auto Care Centers
500 Gallery Blvd, Scarborough, ME 04074, United States
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Walmart Auto Care Centers
Comments
Ro
Review №1

Great for oil changes and stuff like that. Fast - Friendly service

Ja
Review №2

I travel a lot so I buy my tires at Wal Mart and get the road hazard, have never had a problem getting something fixed until today. Told me they didn’t have time to fix a valve stem on one tire, “can’t take a walk in” It was 4:15 they don’t close till 6. Attached is a photo of what the crew was doing, not a single car in the garage.

Br
Review №3

Nobody there, it says its open but no ones around. I asked an employee in the sports section who seemed heavily drugged out of it tell me they were only doing it by appointment which is not indicated anywhere. I talked to a lady customer in the autocare section and she said they had her car but nobody was around to check her out. When I notified an employee about this they were rude and didnt care. Teirrble customer service, and horrible attitudes.

Ka
Review №4

Friendly helpful staff

Be
Review №5

Excellent staff and service. The products are also very good. Nice to be able to shop while you wait. Please understand they do not take appointments or overnight drop offs. If you want this, you should take your care somewhere else. But if you arrive when they first open, you will not wait long. The later in the day, the longer you will wait unless you just get lucky and arrive during a lull.

sh
Review №6

Horrible experience.. they put the wrong oil plug in my vehicle, when brought back the next day because my oil light came on they told me it was fine. 3 weeks later I have no oil in my car and no light to notify me that’s its leaked out. When taking it to get checked my oil inspection fuse has been cut off. This could have costed me a new motor!! when calling them to tell them about this they told me they didn’t use metal washers and they didn’t touch the fuse box!! The customer service was even worse!!! Management was even rude and denied any of this said they pulled the cameras and that nothing was wrong. I ask how did they have cameras under the car and they didn’t have a response. When asking for corporates number I was hung up on!! Never ever come here!! Pay the extra money and get it done right!!!

As
Review №7

Worst service I have ever received. EVERY associate there was rude as could be, except for the girl. Made an appt for 1pm, was checked in as a walk-in and didnt get my tires put on for 3 hours with no updates whatsoever. EVERY time I come here theres a problem. They have the lowest prices for a reason, and you get what you pay for!

Ke
Review №8

Funny. ...well I originally thought they had done a great job, until I woke up to a flat tire. It hasnt even been put on the car. When I brought my wheel to them I said, This has a slow leak. I would like the tire removed from the rim, the rim sanded and resurfaced, the tire re-mounted, and check it for leaks. If there are any leaks, plug them. I got it back and drove home with it in the trunk. I woke the next morning to install it and it was flat. Drove another 40min and asked them to read me what was done during the previous job. They said, We filled it with air and it wasnt leaking. I had them take it back with the same i structions and Imagine what happened after they did what I asked them to actually do... It held air! They did not charge me to fix it, but thats an hour and a half out of my week that held me back from getting a sticker on an otherwise legal vehicle.

Cr
Review №9

So my husband works for another automotive company but prior we bought a battery from here that went bad figured use warranty that next battery lasted 4 weeks finally wanted our money back usual method they need to test battery should be no longer then an hour we have been waiting 2 hours get told still chanrging and when you ask about anything the rudeness is unbelievably horrible I would never reccomend using this place we have also watched them call a customer to inform cars ready when she showed up noone at the desk then one associate gave attitude stating who called and then told the poor woman that he dont know where they are and scoffed her off to go back wandering the store in the same time we have been waiting she has still not come back this is the worst service I have ever seen and late with all their appointments listening to them talk to customers that are coming in for appointments please use other options

Zu
Review №10

Waited for 2 hours while waiting for a tire swap, had informed staff calipers would be changes at a shop after. After 2 hours returned to try and pay while waiting and was informed they wouldn’t do it. Claimed to have called after ten minutes but didn’t try again or page over intercom. Told us the noise was a front end issue and no one would change the tires. Very condescending and still tried to sell a 30$ headlight cleaning (another hour wait). Townfaire Tire is will price match Walmart’s tires. Much better option.

Jo
Review №11

If I could make this a zero star, I would. They never answer the phone. They are obviously understaffed. They also told me they would call me when my car was done being serviced but never did. I waited 2.5 hours to get my oil changed. Wait...it gets worse....A week later, I started my car, and it made loud noises and died. Walmart didnt put on the oil drain cap tight enough (or too tight, making it crack), and my car completely drained of oil. I bought a new cap, put in oil and brought it to a shop. They said it was too early to tell, but there could be permanent damage.My car had only 30,000 miles on it. Thanks Walmart for destroying my car.

Fa
Review №12

Worst service ever! Drop car off at 11am for a simple tire change!! Show up at 6:30pm & still not done!! Dont go to Scarborough Wal-Mart auto center!!

Da
Review №13

After waiting in line for almost 25 minutes. I was rudely ignored because I wasnt standing in the right spot. So I now moved in front of the man who was apparently ignoring me. I stepped up to the counter and asked him to have a plug with a small enough hole in my tire, fixed. He told me to hold on, while he told some woman with toys for her child to step up and he then rung her out????After walking him outside to see my tire, he refused, stating the hole was too big and Walmart doesnt plug holes anymore.. they clearly just wanted a sale on a new tire. I tried to engage 3 guys in conversation in regards to this and they pretty much laughed at me as they rudely turned their backs to me. When I refused to walk away, they said, its Walmarts policy not ours and went back to ignoring me...

Fr
Review №14

Fast service, good prices, friendly and helpful staff.

Ta
Review №15

1 star is due to the fact that they have coffee and a TV. Do not come here for anything. Getting tires changed and an oil change should not take almost 3 hours. Horrible customer service. Witnessed an elderly lady ask the man at the desk to page her brother, who was paying for the work they had done. He said okay and never paged him. The lady walked to a different department and had her brother paged from there.

sa
Review №16

Quick and courteous customer service. Tires put on in under an hour.

Jo
Review №17

Hit or miss, but they do have the cheapest services in town.

ch
Review №18

Employees were arrogant and rude so I went elsewhere

Da
Review №19

I like the service, even though I had to wait for almost an hour because they were already some cars ahead of me. I was there at 7:40 am and I had to leave at almost 9:00.

Ti
Review №20

Terrible service. Was quoted a 45 minute wait time for an oil change but I am still here waiting after 2 and a half hours. Absolutely ridiculous. Do not come here. Ever.

Ca
Review №21

Super big and super fun

T
Review №22

Had a bunch of things stolen out of my car

Ni
Review №23

They couldnt change my headlight

Information
5 Photos
23 Comments
2.5 Rating
  • Address:500 Gallery Blvd, Scarborough, ME 04074, United States
  • Site:https://walmart.com/store/1788-scarborough-me
  • Phone:+1 207-885-1540
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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