Mostly self-serve with the exception of the UPS counter where people are extremely helpful and friendly.If youre interested in tablets, note books, electronics, printers, smart phones, shredders... do yourself a favor and do your homework before you shop because youll get little or no help in these areas.Good collection of office supplies.Plenty of parking.

Very helpful employees. This location is clean and well organized. You can easily see this store from the main road and parking is not a problem, there is additional parking on the side of the store.

I previously went this store location approximately 5 days ago. I gave it a few days to calm down and contemplate if this review would be written. I saw a pack of uniball pens which are my favorite and say that they were $4 and change and was utterly excited. I picked up two packs of pens. When I arrived the counter the cashier said the item was $8. I explained that there were many on the rack. I did not bother to read the tag because there were so many I assumed it was places correctly and it was on sale due to back to school. I showed her the placement and she explained I should have read the tag because it was a different brand. I was in a rush because I had my niece with me and she was due for her nap. I am a leader in a big box business and I understand that things get misplaced. I understand both the business and customer aspects. However, I honor the pricing when there are so many in the wrong place because it is not the customers fault. The cashier had an abrasive attitude and seemed as as though I misplaced the pens. She said there was nothing she could do and it was in the wrong place - do I want it or not? I ended up only purchasing one pack at the $8 because as previously stated, its my favorite pens. I left it alone because again, I was with my niece and she is only 4 years old. Someone should teach employees the proper customer service. Even if she didnt adjust the price a nicer tone could have changed the whole dynamic and experience. But never again...I have loved Staples and school shopping since I was in Elementary school - now I will take my business and spread the word to go elsewhere or to another location.

Terrible store. I used the online system to print a file. I uploaded the file the day before and the system said to pick it up the following day. The photocopies were supposed to be picked up at 2pm. When I showed, the manager on duty said they did not even start the job, apparently someone did not show up at work. She was unapologetic and rude. She said she could not do anything since she was not responsible for that. Never again in this store. If you cannot run the store, you should not work there.

So I am actually on hold right this second. 21 MINUTES NOW waiting to speak with a manager. Thats after calling about an hour ago waiting 10 min and being hung up on. All I need to know is if they have something in stock. I wasnt even sure if I had the correct number because they pick up and say Hello thats all. Clearly they dont need my business and their 2.9 star rating is understandable without even stepping a foot in the store!

I had an awesome experience. The staff gave great customer service. I was very satisfied with my printer and computer purchase.

Clean, convenient, parking accessible, and when I asked for assistance where something is they walked me directly to it.

Amazing customer care at the UPS counter. Thank you so much.

Not a bad store, but they didnt have a lot of the ink I was looking for.

Very helpful people especially in copy and print...Claudia.in copy and print...very helpful...thanks staples!!

The staff in the copy and printing department is the most incapable employees in this particular location. It’s as if they hire under qualified people and give them no training.

Kelvin was extremely nice. Very helpful.

Called to ask if they help with refilling ink cartridges for printers and multiple employees said yes. When I came to the store and requested help with the same thing, they refused because I didnt buy the ink at their store. I could have avoided making the trek if they had just told me beforehand that they dont do refills.

This store will be closed for Good in January

There are varying prices to suit your needs. The aisles are marked so you can find what you need easily.

Customer Service employeebwent out if her way to help me. I recommend this location 100%.

Good deals good help.

Friendly helpful and knowledgeable staff there

Not always fully stocked. Needs a better product inventory

Central Ave, Scarsdale locationTrying to get someone to answer the phone to find out if an item is in stock is like trying to pull teeth - painful. Almost anything is better than Staples.

No complaints, exactly what you expect from a staples.

Helped me but could work on the bedside manners

They never answer the phone. So annoying

They need better people skills

8 minutes 26 seconds to find out if an order was ready. that was after being taken off hold twice and asked for the last name of the order. Three minutes after the first request for the last name then held for three asked again and then held for three more.

Cashier was on the telephone while many customers were waiting. Very unprofessional !!!

Looking for rechargeable batteries--only had one pkg left of triple As. The store doesnt seem to be as well stocked as in the past.

Ordered pick up. Said pick up in 1 hour. Been waiting 3 days, still havent gotten confirmation

Need to hire more staff, specially during the going back to school period.

If its busy, its the worst but other than that they are good.

Out of 4 copy machines, only ONE IS WORKING! The clerk at the help desk couldnt multiply 11 cents X 60 copies?

Lost my UPS box and no one willing to look or check if its there. Wont come to phone also. Worst staples ever.

A joke!! Bad experience starting from the parking lot.

Crowded and a bit dishevelled...

They are closing this store.

Staffing was good

Fail customer service

Poor selection of items

Low inventory, long lines

Standard staples

Awsom

WA