This is one of the best Chicagoland area Costco experiences. Despite being rather busy on a rainy Thursday evening, the lines were quick in both the checkout and the cafeteria. Great selection of items that I don’t notice at other places. I’d be happy to go here again! Enjoy!

Incredible customer service, great deals, and great food options. Not to mention best gas prices in the area. If you have more than just a studio apartment, the membership is worth it. Primary items you want to prioritize for Costco purchases are Toilet paper, paper towels, trash bags, pet food (unless they have allergies - then stick to Purina Pro Plan or natural brands) and gasoline.

4 stars because of the parking situation and the congestion that is always near the front door. Also, there are long and dangerous lines in the middle of roadway sometimes for gasoline. As far as the store goes, its very clean and the staff is always very friendly. They are always willing to help and their food is amazing. One of the best costco stores in Chicagoland.

Staffs were friendly and informative.I had gift card issue but they resolved it with timely manner.

A great Costco like all others! Inside structure is a little different from the one I regularly go, but you can find what you need!

No matter what you go to get there, youll wind up buying more things than planned. Cant blame them for smart marketing. Still love going there.

Its a good place to come it was busy but didnt have to wait no longer than 5 minutes to check out they have good prices the skinny popcorn big bags for $3.99 not bad at all in other places are a little more pricey they sell flowers they look fresh I recommend this store

The store in itself as far as options available is 5 star, but I think to a cooperate level there need to be some system wide changes. I had to almost get into an argument to shop for my parents, when my mom was at the time in the hospital in recovery from open heart. I was getting grocery’s that they needed for when she got home.. and Jesus I get I’m not on their “account” but I’m doing this in a time of need and Costco got all the membership dues they need from our family. Costco must train workers to act like it’s a federal crime with the smallest deviation from the wrong person having a card, when it’s even in the direct family. Really inconvenient not accepting one of the most accepted cards in the entire world and not giving aisle descriptions is something that is very handy at Sam’s club. For what Costco offers and provides.. it’s wonderful.. I hold nothing against specific workers.. as they as they are trained. Just be more understanding because most everyone wouldn’t lie about a family emergency in order to use their PARENTS membership card.. for THEM.

Bought hearing aids from Costco hearing department over a year ago. Made appt for yearly free check up, had to make a second follow up appt due to wax buildup. This appt scheduled 1 month out, this Wednesday. Associate called today left msg to rescheule due to understaffed issues. I returned call, she seemed clueless, but then said she had called me. December is next appt time. I have referred Costco hearing dept to others, but my follow is bad service after the sale.

Love shopping here....kirkland products very nice quality and prices....

Costco is always great. However, this particular location is usually busier than other Costcos Ive been to. They finally added self check out lanes!! Its about time as there are plenty of times I just need a couple of things and had to wait in a long line. The crew is always friendly and the experience is similar as other Costco locations. Go at an off time and youll find plenty of parking and quick checkout.

What I like most here is to have halal meat. There are very nice lamb chops. And 8 of them cost between $ 12-18 at very affordable prices. and water 40 liter pack is only $ 3. Very decent environment. The employees are very friendly and friendly. Everywhere is very clean and tidy, by the way, when you enter inside, you are also aware of very nice downloads.Many thanks Costco for Muslim Guys and community

Good selection, wide variety

It is a bit crowed. Other than that all is good

We are very happy. We met him today. He answered our questions patiently. If you buy a mobile phone, I recommend you to find him! Thank you very much～Hope to have more such staff!😊

This store is terrible when it comes to customer service. Every order I to be delivered is always cancelled without notice. The last thing Ive ordered I didnt know was cancelled and I wasnt contacted until after the estimated delivery date. When i called to customer service I was hung up on multiple times when I demanded to speak to a manager. I spend over $12,000 every year to keep my business account active. i am days away from cancelling my membership and just ordering from Amazon business. Please use caution with this place.

This is my go to place for shopping. Costco always keeps it interesting. I trust their quality and keep trying something new mostly because they maintain high quality standards . The items are usually stocked up and fresh. Staff here are amazing as well.

Best Cocstco Location, friendly staff and happy place to shop

Its not a fancy place to shop but I Love shopping here there croissant is the best I also love the clothes here brand name good quality for good prices there fruit are pricey but the quality is so good. very good deals for alot of stuff o its worth it to have the membership . They have alot of keto choices with good price (bread, icecream) is my favorite.

Always busy.They have everything i need and I enjoy shopping there.

Costco is great. They treat their employees and customers great.Lots of ways to save. Food gas travel tires appliances vitamins and medicine flooring furniture and so much more!

I am a Costco fan. I love the store. While this one is one of my favorites because of its tendency to have more food products I prefer. Its also the one that I like the least. Its very busy and parking is always an issue. It seems smaller than other stores. Frequently out of stock (pre-pandemic). The layout of the entrance and exit and how the carts are stored drives me crazy. To get a cart your dashing between exiting customers.

Some dudes are very disrespectful to customers and was made a fun of one of the store guy today after made a big purchase. Then went to Jewel Osco and treated so nicely and service was excellent and Costco shame on you for hiring street guys with no customer experience at all.

Save save peace of minds. Happy happy

Cash back is good. Gas prices are 👍 good.

Handled my return professionally and hassle free with my recalled dehumidifier.

Good Quality and wide range of products with competitive price

Costco itself was perfect but it was a madhouse. lots of people and trying to shop was crazy! plus as usual only went needing three items and bought much more than I should have. I did however find some great deals!

We hit Costco on all the sales get the flyer and go through it they got some good deals..

Very busy and looks like Costco has given out more Memberships than they can accommodate at a store. Definitely need more of them set up more locations.

Lady at self check out was rushing for no reason. I mean even if its crowned like ok maybe a little rush but when there is hardly anyone come on Like that is why I go to self check out to not be rushing dumbs 👎from lady today SMH

Do not recommend ordering offline!! The order I received was COMPLETELY wrong. I ordered spring roses for Mother’s Day and they sent me HOLIDAY roses. It literally says the wrong name of the roses on the roses themselves so I don’t know how this happened! I am completely disappointed and will not be ordering from Costco.com nor will I recommend others to.On the plus side, customer service was very kind, they were not able to get me the correct flowers by 5/9 but gave me a complete refund.

We have been brand loyal to Costco for years. We like their selection and price. They always seem to be busy or not have enough registers open, but they do get us through the line quickly.

Very nice Grossers you get lot of good stuf

Love this place. Great customer service.

While checking out today I was accosted by an employee who said there is a problem with your card loudly to everyone around me. in the confusion I was lead to a computer terminal where he brought up my information and then proceeded to tell me that I should be upgrading my membership to executive level. embarrassed I declined but he continued to follow me out. needless to say I am not renewing my membership and will instead be going to sams club. i know its not a loss for costco but maybe someone else has had this happen to them. youre not alone.

The gas price is good compare with the other ones

Great service at this location. The store is well maintained and organized, clean and the staff is always helpful. I shop here once a week and Ive never had an issue. I will mention that I wish their gas station had Diesel. This is a very busy location especially on weekends and parking can be difficult but never a problem if you dont mind walking a bit.

Great customer service from the front desk to cashier, and with a smile. Ive become a fan of Costco.

Broke down to get a membership, went shopping and myself and the family were very grateful. Must go if u have a house of boys

A good store to buy bulk all of the essentials.

Great selection great prices glad my husband has a membership cuz I couldnt afford it

Today was great bc we found the special ice cream at this location ^-^Like most Costco locations, they are usually clean and nice to visit .

Awful experience at this location! Was given the wrong receipt at the check out and then held hostage at the door for 15 minutes while they tried to find the correct receipt. The man checking receipts was literally holding my cart and informed me that he needs the correct receipt to make sure “I didn’t steal anything”. It wasn’t until I asked to speak to a manager that a nice lady reprinted my receipt in 30 seconds. For a company that supposedly takes pride in customer service this was unacceptable.

I went to Costco Schaumburg with my 18 month old baby today. We purchased an oversized heavy item. After unloading my carts of smaller items and my son into the car, I was walking back to moved the oversized box into the front seat of the car. That’s is when Gonzo (employee who came to take the carts in the parking lot) just walked up and dropped his rope and helped move the box into the car without me asking. He was all smiles and so polite. I was so thankful. My hip was in pain today and was dreading to move the box but I didn’t have to, thanks to Gonzo. He really made my day. Thank you!!!

This is by far the most disappointing Costco locations I have been to and its really surprising how they let it happen. It is located in a strip mall, which far too small for the foot traffic. The place is cramped, feels claustrophobic, the parking situation is somewhere between bad and horrible, the gas station is a pain to get in or out.Apart from the selection and pricing, it does not stand up to what we get to expect from Costco.

I wanted to stop at another Costco separate from the one that I usually shop at. I was in Schaumburg on some other errands and I thought hey why not theres one close by. It kind of amazes me that not all of the Costcos are the same size. The one nearest to me in Loves Park, IL is actually much larger. But I wanted to stop to see if different Costcos had different stock owing to the socioeconomic status or wealth potential in a wealthier neighborhood. I dont think that really bore out. Prices were pretty much the same as my Costco. And I dont think they had any additional stock that my Costco doesnt have. All in all it was a pleasurable experience and I enjoyed it but Im not sure that Costco stocks are different from building to building.

All 4 women at the all open customer service, walked away while I was approaching the counter. I stood there and they just where talking to each other, as if nobody was waiting for them. Then there was a guy doing something at the computer, I said hello! And he just plain ignored me. A nice gentleman then saw the situation and approached me, I just wanted a balance of a gift card I have. Worst customer service ever!!

Nice store but they only accept Visa? Who owns a visa anymore?

I love this store. Large quantities at acceptable prices and guys those hotdogs are still 1.50$ at checkout! Just as good as when I was a Child 😊

Amazing. Great assortment of vegetarian quick meals and all are delicious. Great price on coconut water also.

Costco.... nothing more to say...big buys big amounts

Nice place. The gentleman who helped with my new membership was awesome. Very friendly. Makes me happy I left Sams club.

I tend to go to Costco for pharmacy only. The pharmacy staff were ok. Felt like I get treated better at my home Costco pharmacy, not sure Id use this place as an emergency pharmacy when visiting my girlfriend due to this.

Avoid this location! Staff in returns are lazy. 1 person working, another flirting with the coworker, another just standing ignoring the line. You try to get there attention for help and they pass you over to someone else. I love Costco just not this location. Customer service is the worst in this location.

Mark & Andrew the wireless advocates at this store were unbelievable! These guys should get a pay raise!!! Godwin, I hear you are in charge of that (make it happen!) Seriously! The store closed at 6 and they stayed on the phone with AT&T customer service to make sure I was taken care of. I’ve never experienced customer service and sacrifice like this ever before. GREAT job! Andrew and Mark - you guys truly get it!

This warehouse is always full of stuff, fresh veggies and fruits. This place is an organized, no matter how crowded it is. You will find place to navigate.They always put board at the gate for out of stock items, if you are looking for one those items you can simply avoid going into the warehouse that will save your time.

Costco has great prices and good selection of everything from food to home goods and clothing.

Always a smooth operation. You need membership to enter or purchase. Some items require purchase a larger than average amount.

I wish costco will have smaller portions of their produce. They always spoil everytime I buy their packages.

Great prices and awesome deals always!

Not today! Friday 03/05/21@ 3pm.The lady by the entrance is rude👎. Never yell to a customer if you dont want being yelled. Educate yourself on how to treat customers that spends money in your work..There are some rude staff in Schaumburg. It happened also one time when I was picking water that is not moist inside and the guy yelled because I want those newly stacked water and he said its reserved? Its BS! Why you will put package of water in the area if its reserved? Keep it in your stock room. I need fresh water for my baby and dont yell

This Costco is one of the best around. I usually go on Wednesday when they have lots vendors giving away free samples of food. I buy a good portion of clothing from there as part of my business Green Extraction Technologies,LLC yearly clothing allowance for several deserving employees.

This particular store is not one of our favorites! We love Aldi just not this location.

Always fun shopping at Costco, always find surprises.

This place is the best.. the original of Costcos... I always get lost finding stuff I need at other costcos that have newer layouts... always busy no matter what time and seems as all the products get vetted to a certain extent.

Your usual Costco where you can buy stuff for cheap if you buy in bulk but you end up buying a lot and it ends up costing you pretty much the same.

This place is alright, as long as it has everything you need.

Great prices and high quality of product. Try the New York Deli Style freshly baked Bagels, cheesecake and giant muffins, the kale salad kit, large baked chickens, fresh fruits & veggies. Costco does a great job of disinfecting the common areas along with the carts upfront.

Good space, gas station is crowded

My favorite place for great prices and always unexpected deals

Like to shop here! Good store.

This location has such a different layout compared to the Chicago locations. It does have some nice varieties that the city does not have. And has great staff friendly and polite!

Great deals & super helpful and friendly staff!

I can’t say enough about the hassle in buying some items that are limited to ‘x’ amount, and the sign saying so reads like a fine print. I wish I could share the images on this review. What a crowd too on Labor Day weekend. I had to take the items I was allowed to purchase to my car, and return to buy the other item I needed. This is a first as I love shopping at Costco.

In and out with five items. Most of the time waiting, but they now have self-checkout along with traditional conveyer checkout. Very crowded.

Always super busy. The best meat options are at this location for usda grad A beef. Make sure you ask for boxes or bring your own bags!

Always great to visit n shop

Great place to shop in bulk. Prices are lower than average retail. I recommend visiting during the week, weekend is extremely crowded and lines are long.

Costco a very good shopping arena...In our area....So much cheaper yet qualitative... too.

Out of all 3 Costcos be near me I have to say this is one of the best. They had a lot more merchandise and options. Their produce didnt look as bad as the other 2.

Cart ladies are very immature & disrespectful. All they do is criticize instead of minding their own business.

Great, always is a good ecperience!

There is lots of good products.

Plenty of good choices

Love to buy in bulk

This location has a lot less products than other Costco.

Crowded place especially during weekends.

Love this place. Theyve got everything

Definitely worth the membership if youre shopping for the family. Great deals and coupons. They have been very safe with covid protocol. Mask are required to enter. Now they also sell applications which I never knew until I went in the other day. We have bought meat from Costco not bad but not the best either. Everything is bulk buy. There is a dog section with dog and cat food and treats. If you really like the shop at Costco, theyre citi bank credit is awesome with cash back.

This location was very crowded on New Years eve midday. The layout seems to have more narrow aisles other nearby locations. Staff friendly, courteous and helpful.

People there are great. Bought a big shelf and the young man collecting carts helped load it in my car. I think his name was Gonzo. Thanks

It’s overall a great place. It can be a little crowded, especially on the weekends, but that’s probably because so many people like this Costco. They even sell tofu and Ezekiel bread! I’ve never had a bad experience here and I’ve been going to Costco for over 10 years.

I am disappointed with your Citi credit card. I have paid my full outstanding balance and is $0.00 but your customer rep tells me that I have a hold until next week because i maxed out the credit. This is so funny when I ask him what my outstanding balance, he tells me oh its zero. This is such a scam from Citi and Costco, you pay $160 fee at costco to be the member and you cant even use it for all the advertised rip off cash backs that you guys advertise. I needed to buy a freaking couch and I have to hold my plans until next week just so that I can get the cash back that you guys promised, its like a highway robbery, shame on Citi bank and Costco, big dis appointment and the customer service guy from Citi is so useless. when you try to get help from costco they point to Citi and they are just a bug disappointment. I really hope Costco will go back to other Credit card company.

Always friendly staff.

Just got gas. Since the change in administration gas prices are going up and up. Shopping is important.

Always clean and organized staff is good! Responds quickly for queries awesome food

Good place and no issue at any time. You will find all in one place. When you look for party you can buy the whole bulk of items. For baby products you can get bulk and little cheap

Love that the store is always very clean and organized. Friendly courteous staff. Excellent customer service.

Did some shopping 🛍! I like that some new items, I find every once in a while!