Amazing service and consultationIf you need any help please reach themYou won’t be disappointed

Called regarding a 1970s Moto Guzzi that I have that needs some work. Vespa Schenectady immediately linked me up with a mechanic who can help. Thank you Vespa of Schenectady!

Went into this store a while back and the experience was really confusing. The person working seemed to know nothing about Vespa, or scooters in general and when I asked for help I was told to call someone else. Prices seemed unreasonable for what they had, which was all used and beat up old scooters. Id recommend going to NYC to buy a Vespa where you will get real customer service and feel more comfortable with your investment.

The place is not a business its in a bad neighborhood there is no show room when I went there the place had a sign on,door enter at your own risk its just a house with broken doors and windows I left the neighborhood very quickly fearful of getting robbed very bad and miss leading I will try a different dealer I swear Im not making this up drive 1 hour to find this so sad and miss leading

Peter is extremely competent and has the best scooters in the world! It was a pleasure talking to him. He went out of his way to ensure I got the best scooter I could get.

Not good. They are basically out of business. The inventory or some of it, is there, extremely dusty and not maintained. There’s only three scooters that are new old stock, 2016. The owner of the auto repair shop that the Vespa franchise is located in, said that the late owners son inherited the franchise after his fathers death and the son owes him a fair sum of money. Thousands. The so called Vespa dealership isn’t maned by the son because he isn’t supposed to be on the property.Don’t waste your time like I did.Shop elsewhere.

This guy is a con artist, he can no provide proof of the work he does he is very hostile and unprofessional. Do your homework before making this choice, several arrests involving threats and hostility towards public figures. Peter is not a person you want to get yourself involved with.

Peter is clearly passionate about Vespas and I love going to a knowledgeable seller who’s not pushy and trying to make a buck. I will advise, however, there’s not the best communication between the store and buyers. I recommend calling ahead to make an appointment to ensure you’ll get time to speak with staff. Peter went above and beyond for us by delivering our scooter and we are grateful for that, happy to have the scooter we wanted from the start!

Awesome. I’m considering a Vespa and wanted to check out the different models in person, so I emailed Peter. He’s super passionate about Vespa and it shows! He has a wide selection and set me up with a test ride. When I make my decision, I will be buying from him!

Peter was great!.......answered any questions we had, kept is word, will definitely deal with him and the business again!

The owner, Rocco, took my scooter under his wing, and completely repaired it. It runs very well now and I couldnt be happier. If you want good service, I recommend you talk to Rocco.

I went for an appointment and Peter was so kind and helpful. He is knowledgeable and passionate about the past, present and future of Vespa. You can tell that he is very passionate about what he does. He is top notch and I highly recommend anyone interested to go to him and he will put you in the right direction!

Friendly and courteous service

Nice people, but it is really a used Vespa store. It is not a authorized dealer, as far as I know

I bought my scooter 3 years ago when gas was $4.00 with no previous motorcycle experience from Pete. Im not disappointed. They have been there all along the way for me answering questions, recommending products to enhance the cycling experience. Im so looking forward to riding this coming year and I know where to go for an upgrade, Ill be back Pete!

This small shop is run by amazingly bright, energetic staff, it does help they sell a great product. They are incredibly insightful and understanding of their products and their clients. Ive recommended them several times since visiting. If you have ever thought about a scooter, go visit these guys.

I called them about an issue with a windshield that was believed to have been purchased through them and they went above and beyond to get me in contact with the manufacturer after my attempts failed. If most owners were this interested in assisting people without expectation of any financial gain, the world would be a greater place. I truly appreciate the assistance I received.

Great Business! Bought a car there and people were great to deal with and very honest! I would recommend this place!

Peter was personable, knowledgeable and good person to do business with!

Great Vespas! Good service, and great to have so close to home! Also well priced.

I am a big supporter of local business. Vespa Schenectady really adds dimension to the areas revitalization and offers a sweet economical ride to boot. The guys here have a great passion for what theyre selling and continue to expand their products and service. They are more than willing to go the extra step to help their customers-- I wouldnt hesitate to do business with them! Will be stopping by soon to gear up for the start of the season.

Good shop if you like poor communication and not leaving the store with the bike that you want.. customer service score of 0.0Too bad I had to leave one star and not ZEROTHABKS FOR NOTHING

Here’s my experience with Vespa Schenectady: I knew exactly what I wanted when I walked in, but the owner had stepped out for an appointment. We talked later and he agreed to order the bike and send an “invoice.” The invoice was nothing more than his list of the charges in an email. MSRP was inflated, delivery and prep were inflated, docs and registration were inflated, plus he charged me tax on the taxes. Out the door, he wanted $7500 for a $5295 bike. When I pointed this out and requested a lower total, he said, “I can take off $200, but I have a lot of overhead.” I told him I’d buy my bike somewhere else because of the lack of transparency and fairness. Here’s his reply:

In addition to getting our replacement Vespa parts at a fair price and filling my order correctly the first time, this place just has a great vibe. Peter loves what he does and is passionate about Vespa scooters!

I love Vespas and so does this dealer. He really goes out of the way to make the customer happy. Everyone should have a Vespa!

Peter is the man! From the moment i walked in to the moment i walked out with a pre-owned Vespa. Nice place with plenty of choices. If you are in the market for anything on two wheels please go to Vespa in Schenectady. Be back soon

A small business with great service and knowledgeable people! If you love Vespas’, as much as the owners, this is the place for you!

I absolutely LOVE my Vespa Primavera! I walked in not sure what to expect not only walked out with an awesome Vespa Primavera, but also a friend. The gentleman who took care of me was Pietro. Pietro knew what he was talking about! He blew me away with his history and knowledge of the Vespa! Fair price, and the best customer service I have ever seen, if youre looking for a new toy, buy a Vespa at Vespa Schenectady on Erie Blvd! You will not be dissapointed! Highly recommend! A+!

Excellent customer service. Thank you!

Great customer service great people

Peter loves what he does and it shows. He knows everything about his product. History, passion, and performance!

I bought my Vespa from them in 2009, and they helped me through the process. There were a few falters where I didnt know that I had to send them information that slowed me down a bit, but generally they did their best to get me my scooter as fast as they could. ---- In the intervening three years, Ive put about 4700 Miles on my GTV, and Ive gone back for my regular scheduled service. They have been very accommodating of my odd schedule, and I havent had any problems with them. I havent had problems with responsiveness, and I even chat with the owners occasionally who keep up with me, and how my Vespa are doing. Overall, I think they do the best they can to provide excellent customer service. What more can you ask for?

Peter is passionate about what he does and this is a great, down to earth, small family run business.

Owner recently started law school and it seems to take priority over customer service. I would rate negative stars for this business if possible! Seems he is more interested in school than meeting the delivery deadlines he tells his customers. OCT 2011 - Was told a week or so for delivery for a new scooter that was PAID IN FULL (in Sept 2011), figured that meant 1-2 weeks, it has now been 4 weeks. Scooter was delivered to the dealership earlier this week and we were told we would be able to pick it up today. But the scooter wasnt registered yet, and no one made any effort to get it registered today so we could pick it up as we were promised (the DMV is ONLY two blocks from the dealership). Repeated attempts to contact the owner to see if it would be ready or not were unsuccessful. UPDATE 03/12 - Like an immature child, the owner (Peter) has continued to harass my girlfriend via email and phone calls because of this negative review. Some of his comments are way over the line. He offered a discounted first service to try and make up for his short comings with delivery, but the discounted price he offered was more than the shops in Burlington and the Hudson Valley charge... and the fact that he thought we were too stupid to figure that out is just insulting. When we declined his offer, he said he refused to service the scooter unless this review was removed. Then he claimed that he was the only person with the special tools required to service the scooter. That was a flat-out lie, there are no special tools required... a basic wrench/socket set and some feeler gauges... all can be purchased at your local AutoZone. He has no further business with me or my girlfriend, any further contact will be considered harassment, and I will get the Schenectady Police involved. The emails he has sent will provide more than adequate proof of the harassment. There is no reason for further contact. You dont want negative reviews, grow up and treat your customers better! UPDATE 03/12 PART 2 - After my update earlier, the owner added a new response... you can see he clearly doesnt even know what hes talking about! They DID NOT have this scooter in stock. It was PAID IN FULL when it was ordered for my girlfriend. On top of everything else... HE REGISTERED IT WITH THE WRONG ADDRESS! This guy cant even keep his story straight, and hes obviously lying to cover himself. Do not do business with this man! He cant even read where it says the review is written by Thomas!!!!!!!!!!!! UPDATE PART 3 - Read his idiotic response and decide for yourself. Why would anyone want to do business with such a sketchy liar?! HE STILL CANNOT FIGURE OUT THIS REVIEW WAS WRITTEN BY THOMAS (OR SPELL MY GIRLFRIENDS NAME CORRECTLY). PLEASE ACTUALLY READ MY REVIEW BEFORE YOU RESPOND AGAIN PETER! If you cant take the time to read and comprehend this, how could any potential customer have much faith in your abilities or intelligence?? I also find it funny that some of the positive reviews are clearly from Peters own family... like his father, Rocco. BTW - why is your business listed in these categories: Lodging, Real Estate, Restaurant? You dont offer any of these things...

I have been looking into purchasing a vespa and found vespa schenectady so i decided to stop in and check out what they had I was very impressed with the service they helped a ton to really figure out what i needed and want to buy this summer I will def be going back to vespa schenectady

I called to have my scooter looked at and they told me to come down and they could fix it. So I drove down about a two hour drive to get there and them tell me itll be three weeks before they could get to them and Id have to bring them back down. Mind you I dont mind waiting but having me load them on my truck and drive two hours just to bring them back, that doesnt make any sense to me. So I will not be going back Ill find someone else to do my work.

I found nothing I wanted

Beware