It was a very smooth and almost pleasant experience buying a car from Mark Mazda. From initial communication to post sales, all went very well. No pressure, and we test drove on our own. Very happy with the Miata, so many thanks to Brendon, Bryce, and Sterling!

Our experience was pretty smooth for car buying. The wait for financing after we agreed to purchase took awhile, which was a bit frustrating since we called ahead and ask for a good time to come back and make the purchase, but they had great snacks so all good! 🙌😂 Our sales person was super and we didnt feel pressure which is a big reason we purchased from them. He didnt blink when we went from testing new cars w upgraded trims to significantly older models. He genuinely seemed interested in finding what we wanted and what worked best for us and our budget. In the end, we still went with the new model because we were confident in our purchase after seeing many other options. Im certain that wouldnt have been the case if we felt like he was playing games with us.

Thank you Juan for getting me set up with a new car! Your very knowledgeable and represent the brand well. Thank you for making my purchase of my first new car an easy and fun process.Thank you Joel and Mike in parts department for always helping me get some parts for my older Miata.Everyone at this dealership is amazing and I will be returning for parts, service, and future vehicles. Thank you all.

Patrick was very professional and efficient. He worked hard to get us a fair deal and he made the process easy. I highly recommend Mark Mazda.

Mark Mazda is always good to me! I traded in my used Mazda (which I also bought from them) for a brand new one and the process was perfect thanks to Eddie and his team!I Highly recommend purchasing a vehicle from them!

I walked in, not in the best of moods given how other dealers tried to rip me off. Met a salesperson called Alan. He was very transparent about what he could do for me. The dealership has good inventory compared to the others and Alan got me a deal Im very happy with. The finance person was very easy to work with as well. I went in for a test drive and walked out with a brand new car. An awesome experience for sure. I would gladly send my friends their way.

I found a car on Autotrader and put in a request. Mark Mazda’s Joshua, co tasted me quickly. He was very professional and did have any pressure to purchase the vehicle. They helped make the Buying process quick with very little issues. I would recommend Joshua at Mark Mazda and would deal with Joshua and Mark Mazda again!

Just wanted to send a brief note of thanks to the service team. In summation, I called and spoke with service advisor Matt this morning, he was able to book same day appointment. I had questions about my vehicle; Matt provided necessary feedback and I received a complimentary car wash.My vehicle looks great! Spot, smear and water free. It look so good I recorded it. Im both humbled and impressed as they made NOT any profit, yet I was given 5 GOLD STAR SERVICE! Thank you to all. And Erik, you are doing a great job with your staff. Matt and Jorge thanks for the pleasant experience and great honest communication very welcoming.This indeed will cause me to [potentially] Trade- in my Mitsubishi. Keep up the great customer service and Transparency. Looking forward to my next service . Sincerely, Mrs. Moses

I was looking for a car online, when I found a link that sent me to Mark Mazda. I called the next day and spoke to Benjamin W. Exceptionally friendly and very respectful. I went in to see Ben, the next day once again exceptionally friendly and very respectful, with southern hospitality. We closed the deal on that very day. I couldn’t be more happy with the outcome. And definitely will do business with Ben in the future.

Alan was amazing! He helped me find the perfect car and made us feel comfortable during the entire process. I normally feel stressed and uncomfortable at dealerships as they try to haggle but I didn’t have this experience here at all with anyone!! Loved this place so much I will always recommend people to buy from this dealership because the people are wonderful.

I had a great experience at Mark Mazda buying my first car! I was shopping around for a while, went to several dealerships around the valley. Mark Mazda Was by far has the best experience and the best salesman. Luis was my sales man and was so knowledgeable and patient with me through the whole process! Thank you so much Luis!

We had a great experience with James and Kevin. James never pushed us to buy which made us more comfortable to make the best decision! He worked hard for us to be able to purchase our dream car! Kevin was friendly in the Finance office. We had a great conversation as we signed the dotted line. Overall, an incredible experience! Thank you Mark Mazda!!!

My recent purchase was very specific…..Luis B. really stepped up and met the tough demand. Furthermore to add to that challenge, I reside approx. 90 miles away from the dealership so it was imperative that all things were represented accurately. I would recommend Luis, Sterling (the finance guy, a real hoot) and this dealership without any hesitancy.

Our Sales Person, Juan Reyes, was outstanding!! He was patient in answering all of our questions. He was knowledgeable of the vehicle and explained to us everything associated with the financial aspects of purchasing. Additionally, he went above and beyond to make sure that we were satisfied with the deal with both agreed upon. If you get a chance to deal with Juan, I would say jump at it! Thanks again!!

Great experience here. Luis B was helpful in explaining everything to us in our first time leading a car. He was knowledgeable about the vehicle and leasing process. He was honest throughout the whole experience, which was refreshing for us. Highly recommend. Thanks Luis!

Found a car online at 4:00, requested to test drive it two hours later and had a great experience with Mark Mazda, especially sales consultant Brandon E. We were there until closing and he still was a joy to work with. The whole process was better than other dealerships weve dealt with prior. Very happy with our purchase!

Our salesperson Bryce was great. I could not come down to the dealership until this Saturday. Bryce worked with me and yesterday he had the new vehicle delivered to my residence. Actually, he drove about 50 miles to deliver it.Then he took the time to show us the features of the vehicle. We did not feel rushed at all.The buying process was flawless thanks to Bryce.Ken J

Patrick Shubert was amazing with helping me purchasing my new car. The whole team was amazing,all the way up to the finance department. Patrick didnt try to put me in something I didnt want, he was very knowledgeable, patient with me. I didnt feel pressured in to having to purchase a car from them. I told them what I wanted and price and they made it happen. Thanks to the guys that helped with that process. Patrick your an amazing sales associate. It was easy and I was out in a few hours not an 8 hour shift. I couldnt be more happier and confident about getting my car from these guys.

Our experience at Mark Mazda was wonderful. Called in advance to schedule a test drive, the model we were looking at was pulled up from ready for us. Our sales contact Brandon was very knowledgeable with the CX-30 and all the upgraded features. When we needed time to think if we were ready to purchase Brandon checked for other inventory to give us a visual on other options. Our time was very respected, which I appreciated. Highly recommend working with Brandon for professional, great service. Thank you!

I worked with three people throughout the process. One set up my appointment then my sales person and the finance. It was actually a delightful experience. Im moving out of town but Ill seriously consider coming back just to purchase with them again.

Sterling Stucky made purchasing a new car so fast and easy! He got me a great deal. I would highly recommend Mark Mazda, ask for Sterling!

Me and My wife received help from Patrick and Matthew at Mark Mazda in Scottsdale. We were both super happy with the help we received from Patrick the sales representative. He was kind and friendly as well made the process easy. The vehicle we purchased was exactly what we wanted and they were able to work with us to get the best deal for both parties. Thank you, Patrick and Matt for making our experience very pleasant! I definitely recommend working with them if your in the market for a new vehicle!

We enjoyed our experience at Mark Mazda and working with Brennden. It all went so smoothly, the staff were very cordial and definitely not pushy! Thats the way I believe purchasing a new car should be, not stressful!I would recommend Mark Mazda to anyone

My wife was in an accident that totaled her 2020 Mazda CX-5. We owned that car for less than 10 months. It was a no brained to get the same vehicle. James was wonderful to work with. When we arrived at the dealership, he had a new CX-5 ready for a test drive. The process was amazing and James worked with us on all concessions making sure we got the right vehicle for us. I would recommend James and his team at Mark Mazda without hesitation. Thanks

My husband and I would like to thank Eddie Garcia at Mark Mazda who was our salesman. We were looking to purchase a Jeep Cherokee. Thank you for all your patience and the time you spent with us. The end result? We drove off the lot with with a gorgeous white Jeep Cherokee. Thank you to all at Mark Mazda in Scottsdale that made this possible 🙏.

I always had bad experience when I comes to buying a car at dealership but Eddy made me change my mind. We closed a deal yesterday smoothly, no headache, no haggling. Am happy I went over there and Eddy helped me. Very satisfied

I would not have bought my car if it werent for our salesman, Jerry! When we arrived for a test drive, the car wasnt even relatively clean even though we scheduled a few days in advance. There was some sort of goop on the console, dirt through the entire vehicle, remnants of the previous driver in all the storage compartments and it stank so bad it gave me a headache while we took it for a ride.Regardless, we liked the car, the price was good and Jerry assured us that it would be taken care of. There were some issues in the paint. Sap drops had eaten through to the metal and it was strategically covered up with a similar color of the car. Thankfully, it wasnt the same color so we were able to notice it and addressed a re-painting in order to make the sale. (Subsequently, there is a long drip from the repainting that runs down the side door.)When we finally got the car (a week later) it looked great but I still had to do some minor cleaning on the interior and was grateful I didnt have to pay for such shoddy detailing.Overall, I felt there was zero communication within the dealership, having been contacted by a few salesman but unable to respond (email communication doesnt go through) and truly felt they didnt want to sell this car (or maybe even any car?) considering the horrid condition it was in when I test drove it.The only motivated member of the Mark Mazda team that I experienced was Jerry. Everyone else and all the departments that were relevant seemed like they set a low standard of care.

Love my new 2021 Mazda 6! Patrick, Robert and all the folks we met at Mark Mazda were great! The process was easy from start to finish and Patrick was great to work with. We never felt pressured and received outstanding customer service by everyone from the reception desk to the sales to the financing office.

Josh, Blake, Nick and the rest of the team at Mark Mazda made my car buy experience amazing! From the moment we walked in the door all the way to signing the paperwork, we never felt pressured or that uncomfortable car buying experience. Josh was very knowledgeable and went above and beyond even after I purchased my vehicle. He even help me set up my Mazda app to my car and go over every little detail and made sure I didn’t leave the lot with any questions or concerns. If you are looking to get a new car ask for Josh at Mark Mazda!

Just wanted to start off by saying thank you to Sterling and Luis for helping me get into my new car at a very comfortable price point for me. The deal was made in a very low pressure environment and they were incredibly flexible with the terms. Id also like to commend Nick in service for helping answer my questions about servicing timeliness. All in all a great experience.

The sales guys were nice but pressured me more than I was comfortable with, but I guess that is typical. I bought the car from here because they had the one I wanted, otherwise I think I would have kept looking elsewhere. The other slightly irritating issue was the temp license plate. There was some issue on the day I bought the car so they let me use a dealer plate until they could issue the temp. I had to check back several times on it and should finally have it tomorrow, 2 weeks later. I came prequalified with financing which I think made that part easier. The finance person was a pleasure to work with. I dont know yet how the service department will be, but am hopeful that will be a good experience. Overall not a horrible experience, but not great either.

Just bought a car from Patrick at Mark Mazda, was a very seamless and pleasant process! We also had assistance from Joshua along the way, whom was also extremely helpful and friendly. Overall, I’d highly reccomend!

Bought a truck from Mark Mazda and worked with Robert. Robert was awesome! Very professional, fast, efficient and courteous. He answered all my questions, got everything in order very fast and even brought my truck to my door! Great to work with!!

I highly recommend Mark Mazda if you’re shopping around for a vehicle. They have great customer service and a no pressure to buy environment. I really enjoyed working with Bryce Young, who went above and beyond my needs. I was very unsure and indecisive when it came to the vehicle I wanted to purchase and he kindly rolled with the punches. In the end I got the truck I never thought I could get, and I am so happy!

I bought a car there a couple weeks ago and Ben was great. I told him what I wanted, he didn’t try to push me into anything extra. He made it quick, easy, and got me out of there at the time I wanted!

I had not purchased a car in 13 years and was not looking forward to the process. My Sales guy Eddy Garcia made my experience less nerve wracking than I expected. I appreciate his customer service and patience with me. I am very pleased with my purchase and my experience!

Scottsdale Mark Mazda was a great experience for my new car purchase. Admittedly, Im a demanding customer when it comes to purchasing a new car. My salesman Alan Lopez was up to the challenge and went above and beyond to take care of all my special requests for the purchase of the vehicle I wanted. Managers Pablo Q. and Blake M. facilitated the sale and it was a very smooth process that really could not have gone better. I received a great price, a fair value for my trade and we got the deal done. I feel like I made some new friends at Mark Mazda.

We had a great experience buying a car from Mark Mazda. The no pressure sales is really refreshing. Luis and Joshua were consummate professionals, knowledgeable, friendly, and a pleasure to work with during the whole process. I highly recommend this dealership and the team.

It was my first time buying a car and Luis made it all easy for me. I did not have to wait for hours to get it done. I would definitely recommend this place to buy Mazda cars!

Mark Mazda should be the industry standard for dealership service. They are a cut above the rest in all facets of their business. I say this in dealing only with their service department. I recently had damage to my vehicle as a result of a theft. From previous experiences, I immediately told my claims adjustor that my vehicle will be repaired at Mark Mazda with no hesitation whatsoever. Im didnt buy my Mazda here but I am a loyal Mazda owner because of them.The communication is top notch and they are fair. My experiences with their service department make me want to buy a care here. How often does a car dealership compell you to do that?

James Fajardo was very helpful in making the purchase experience a good one. Made himself available and easy to reach via. phone/email through the whole process. Created a video of the vehicle and pointed out anything on the vehicle that might be of concern.

I just want to say Patrick was amazing. He made the process super comfortable wasn’t pushy or anything. We went in expecting a used car again and came out with a new vehicle. It was really a great experience.

I can not describe how happy I am with my new car Patrick the salesman in mark mazda was super helpful in helping me choose in what car i wanted in my price point! I decided on a 2019 Mazda x3 it was so beautiful I could not pass up and it was way less than what I wanted to spend !Thank you to Kevin the finance manager who helped me get in to a comfortable price a month and helped explain everything! thank you so much Patrick and Kevin !

Best experience Ive had buying a new vehicle bar none. Brandon Endrizzi is an absolute rock star and I wouldnt hesitate to recommend him to all my friends and family. The entire process from introduction to financing to delivery was seamless and efficient. 5 stars across the board!!!

Great buying experience! The came in with a great price and the paperwork was quick and painless.

Brennden and Kevin made the car buying experience incredibly smooth. They worked after hours to ensure I left with a car I would love!

Very nice experience! The Mazda folks were completely fine with our toddlers running around while we found the right car. They were friendly and had no issue quickly bringing up quite a few cars for us to look at and test drive. The negotiation process and financing was very laid back and quick. Would definitely do business there again.

By far one of the best dealership experiences I have ever had! David was efficient, kind, and incredibly helpful. After having a terrible experience at another Mazda dealership in town, I called Mark Mazda and they were able to offer me a great deal, and I was out the door quickly and without stressful negotiations. I highly recommend visiting Mark Mazda!

Awesome experience, and awesome customer service. Bryce and Kevin were very friendly and helpful. Thank you so much. 🤗🤗

My wife and I leased a new CX-30 this past Friday, 07/16. 1st time with a Mazda. The dealership was outstanding, especially Bryce Young!!!! He took us on multiple test drives and spent the time with us helping up choose our new vehicle. No pressure. Also thank you going out to Matt, James, Allen, and Sterling. Great job and we are very pleased.

David provided an excellent service experience. No pressure and was kind. Definitely recommend! Our financial advisor was knowledgeable and gave us the facts. Didn’t pressure us into anything he didn’t think we needed. Thank you!!

Joshua and Mike helped me choose the car really quickly. It was a great experience working with this dealership. And I could make the decision to buy my first car which is Mazda CX-5 GT within no time.

Bought my first Mazda had an amazing experience! The staff were the best so friendly, professional and understanding. Special thanks to Alan he listened and he did everything he could to make sure I was satisfied with the vehicle and the price. Sterling and Pablo were a huge help is well I appreciate you guys! Only dealership I know that treats you like family .

Had a great used car buying experience here recently. Dealership worked with our schedules and even brought the car to our home for a test drive. Had the car detailed and paperwork started by the time we got to the dealership the next day so that we were in and out in about an hour and a half on a Sunday afternoon. Definitely a smooth buying experience and Josh was a very professional and courteous salesman. Also had a great client experience with Matt on the team as well when scheduling our first visit to the dealership. Financing rep was very friendly and professional too. Dealership looks brand new and modern. Very comfortable atmosphere. Would recommend!

Alan was a huge help when we came in the purchase our first car. He made sure we were taken care of and worked as quickly as possible to get us a good deal. Definitely recommend !!

Highly recommend! My experience here is joyful and satisfied. Joshua is very patient, sincere, and professional. I got a fair price and considerate service.

I recently purchased from Mark Mazda Scottsdale and I was very impressed by the service of the staff. James Fajardo Handled my sale and he made me feel comfortable every step of the way. He was not pushy or demanding.

David was awesome! This was my first time buying/leasing a car on my own and he was informative in an easy to understand way and made sure I understood everything before signing on the dotted line. Professional and friendly and even broke down each cost for me line by line so I knew what I was getting. If you go to Mark Mazda, ask for David!

Robert Miller & Sterling Stucky both worked with me as a first time buyer and made the process as smooth as possible. They both were so kind and willing to work with me through all my questions and doubts to make me feel better. They are your GO TO GUYS!

I recently purchased a new vehicle Mark Mazda, my salesman was David Brougham, he got me a great deal and is a very personable young man. I LOVE my new CX-5. Thank you!!!

Went into Mark Mazda over the Labor day weekend to see what they had in stock and see what they would offer me for my trade. I ended up trading in my previous CX-5 for a new certified pre owned one.My sales consultant and sales managers were Alan and Matt. I really wanted this Jeep, but it was a little out of my price range. When I was about to leave, they made me an offer I couldnt refuse. My finance guy Nick got visibly frustrated when I refused his warranty as we were signing papers. It was the negative part of the experience. Erich in the service department was very professional and his team handled a few scratches and cleaned it up for free. Even gave me a free loaner for the day so I could get to work.Overall, good experience. Would recommend them

Brennden (and Matt) were great. Both have a great sense of humor and are very personable. Tough negotiators, but in the end we drove off with a nice pre-owned car at a fair price.

Just purchase a 2021 Jeep Grand Cherokee from Mark Mazda. From start to finish the experience was easy and straight forward. The team worked to get me a far better deal than I even thought possible! Will be buying all my cars from Mark Mazda!! 10/10 experience!!

The atmosphere here is so weird, and its not just the country music playing in the lobby. Wait times for service is genuinely too long (3 hours for an oil change, with an appt). Its a 5 minute wait just to get the eta. Then we had to pull off on the freeway driving home, because they didnt close our hood. Its just not worth it to head to this place first.

I purchased a 2021 Mazda 3 last week. The sales rep working with me was James, and he was amazing. He was friendly, kind and informative, not pushy at all. I test drove the 2.0 base trim, the only one I was interested in, and he didnt try to sell me on anything else. As a woman, Ive had previous experiences of not being taken seriously or being pushed to look at more expensive cars with all the pretty features, but James was very understanding of my situation, he related to things in my life, and really helped me feel comfortable. His Sales Manager was great too. I asked for out the door pricing, nothing hidden, and we negotiated to what I felt was a good deal. I left with my brand new car feeling happy, excited, and just overall satisfied with the experience. I plan to use this dealership for maintenance, I hope the srvice department is just as pleasant to deal with. I will definitely keep this dealership at the top of my list when it comes time for other purchases in the future.

We recently purchased a car from Mark Mazda. Juan Reyes was our salesman and it was a pleasure working with him. Juan was very helpful and informative. We would definitely but a car from Juan again.

Working with Joshua Pinnegar was a great experience. He was long on answers and patience. I had researched my Mazda CX 5, and I had a good idea of what I wanted. Josh helped to turn my idea into a purchase by answering all my remaining questions (every one of them) — then giving me the time and space necessary to make the hundred other decisions that go into buying a new vehicle. I am happy with my new Mazda and with my buying experience. Its the day after. And it just feels right.

Bought my very first car at Mark Mazda and had an exceptional experience thanks to Sterling Stucky! He was very patient, thorough at explaining everything and just outright awesome! 10/10 recommend this dealership and make sure to ask for Sterling!

Beautiful showroom! Wanted to test drive the Miata! Matt Tatge is very knowledgeable & pleasant to work with Mazda vehicles. I was able to test drive an automatic & manual. Nice little cars!! Zoom Zoom!!

Joshua was my salesman and he was very helpful, transparent and knowledgeable. I would not hesitate to work with him in the future

I researched the vehicles in the phoenix metro area, and decided to purchase my next vehicle from Mark Mazda. My salesman (Kemar Henderson) was with me from the beginning. He assisted me in choosing my new CX-30, test driving and getting everything setup. He even got me a good loaner to drive until mine arrived. I highly recommend this dealership to anyone looking for their next car.

Joshua was very helpful and informative. He got us a great deal on our new car. He made the process simply and easy. He also put up with my sassy 9 year old and helped her enjoy the car buying experience! We absolutely love our new car and our thankful we choose mark mazda to trade in our car and upgrade to a Hyundai Tucson.

I own a 2017 Mazda CX-5 and cannot rave enough about my vehicle! I came in here a few days ago to get my car serviced and was treated really nicely.Jorge greeted me at my 3pm time slot and got my vehicle squared away for an oil change. They also offer complimentary tire rotation and also a car wash. Sweet! Jorge originally promised my car would be done in 90min, however, it took a little longer until 5pm.Because the time went over, he took half off so that was super nice to pay half price for the oil change but that’s also with the car wash and tire rotation.And Jorge also honored my buy 5 get 1 free deal at another Mazda service center so my next oil change here will be free!Needless to say, I’ll be back!

Y’know I’m only giving them a 3 because I had a semi good experience getting my car from them once the manager stepped in. But they promised to send me my FOBS for my car in the mail because they had misplaced them....got a text a month or so later asking if I’d gotten them and told them no and asked for them to be mailed still because I’m about to have a baby and I still have yet to receive the two they promised me. I have one but it’d be nice to at least have a second. I don’t even care about the free 3rd one at this point.

Bryce at mark mazda was awesome. He was very efficient and answered all my questions. He was able to find the perfect car for me and get me a great deal! Bryce took the time to explain everything about the car details with me before I took off in my new vehicle! Thank you again, everyone at Mark Mazda was amazing!

A quick and painless encounter is what you should expect when dealing with dealerships, and this place did that for me! A big shout out, a thank you to Bryce Young for your great customer service and help with our family’s new ride. I would defined recommend this place to anyone needing a pleasant car buying experience!!

Professional atmosphere but also casual. Great prices, had the exact vehicle I wanted, no games, great experience

Brandon worked with me to settle on a deal through email and made sure the vehicle was detailed and ready to be taken after my family and I made a long drive to the dealership.Update 07/02/21I have spent the last two weeks attempting to refund the Freedom Warranty contract the sales manager had sold me. The contract states a 100% refund, no questions asked, is available within 30 days of purchasing the warranty. I have left a voicemail, sent an email, and called multiple times and have been getting the runaround and have been ignored. Leaving this at one-star until I get my refund.

If you go into Mark Mazda, do yourself a favor and make an appointment with Brennden C.; He offers a professionalism unlike anything Ive experienced.Throughout my process, Brennden was a straight shooter. During these chip shortage times I was looking for a Mazda 6, unfortunately there was none on the lot. Brennden offered up his Mazda 6 for a test drive with no hesitation.During the final sign off for the purchase of my new 2021 Mazda 6 we had to take a drive to my house to get additional paperwork. Brennden had no problem taking his car and driving me there!Buying a new car is not an easy or fun process. I cannot thank Brennden enough for making the process seamless, enjoyable, and comfortable the whole way through.Thank you Mark Mazda for my new car!

I worked with Luis Bojorquez at Mark Mazda in Scottsdale. He made the overall process very easy and low stress. I appreciated his knowledge of the differences between all the trim levels which helped me make and educated choice that fit my needs and bring a car home the same day. I would definitely recommend him and this dealership for anyone looking in to purchasing a Mazda.

I had a fantastic car buying experience with Juan yesterday. They stayed late in the night after their working hours to help me find the best deal, went out of the way and even booked me an Uber back home after signing the paperwork and I really appreciate that. Highly recommend this place if you are looking to buy a Mazda vehicle.

I worked with Joshua P. getting my new suv. I’m so in love with it! He really helped me understand the safety features and over all how the Suv works. Go to him if you want to learn more about the car you are thinking of getting !!

Our salesperson Luis was great and very professional. We highly recommend buying a car from him.

I consider myself a pretty easy customer to work with. even so, I have never had a good experience with a dealership service department. John changed that for me this week. I called ahead to the 3 Mazda dealers in my area to discuss some diagnostic work I needed performed on my 2010 MX-5. John was very helpful on the phone, offering multiple options for me, quoting transparent pricing, scheduling drop-off and letting me know when the car would be looked at. The work was done when he said it would be, the price was exactly what he quoted (no surprises) and he explained in great detail what the technician had uncovered during diagnostic. The auto industry needs more straight shooters like John! Ill be back for any manufacturer services I need in the future.

Just purchased a car here. Brandon Endrizzi was my sales person and Sterling Stucky was my finance manager. They were terrific. Easiest car I ever purchased. The staff as a whole were also wonderful. Will be back soon when it is time to buy a car for my son!!

I dropped in to have my car serviced while visiting family in Scottsdale. I was able to get an appointment very quickly with flexible scheduling. Jon K was my service advisor. He was absolutely great. Very kind, patient, detail oriented and seemed to have a great rapport with other customers in the dealership. I would high recommend him. He should teach customer service and human relations, truly. The dealership did a nice job with my car and the facility is nice and clean.

I am less than impressed with this dealership. I’ve always had Mazdas and loved them, and have had nothing but problems with the Mark Mazda dealership. From first purchasing the car, to their service employees it’s been problem after problem. First when I went to purchase the car in cash, the dealership refused to take a check or money order and had me sign a lease that they promised to then shred. Almost a year later and I am still having issues with this company. The infotainment center resets itself on a regular basis and is extremely delayed and they state there is nothing they can do. I’ve had to wait there for over 3 hours to get the oil changed and don’t get the as-promised car wash. In addition, in the height of the pandemic when masks were required state wise and city wide, most employees were not wearing masks, despite having a sign requiring masks on the door. This would be a zero star rating for the dealership, however the one star rating is for having water bottles and coffee available in the waiting area. Whatever you do, find another dealership. There are plenty in the valley I wish I’d gone to over them.

Great customer service. Everything went very smoothly with no hassles whatsoever

Just made a purchase yesterday on a beautiful Buick and, my salesmen Joshua P and Pablo were THE BEST in professionalism, communication, and knowledge! Have to give a shout out to Sterling, in be knowledgeable at explaining how easy it was going to be sending paperwork out of state for my father to sign.... quick and no fuss!!These guys have my upmost respect and business anytime!! Keep up the GREAT customer service!!Blessings!!Nico

I have purchased 6 new cars in the last 25 years. Buying my new 2020 CX5 from Mark Mazda has been the easiest, most pleasant experience ever. David Broughman was very helpful and easy to talk to. He wasnt pushy and over barring like car sales people can be. I will buy another car from David and Mark Mazda because people do business with people not the brand.

Pleasant buying experience! This dealership was honest about the used car I was buying, they also respected my price range for monthly payments. Alan Lopez is an exceptional sale man, other dealerships can learn a thing or two from Mark Mazda. I recommend them to anyone and will come back for another Mazda in the future.

Saw what I wanted, drove 36 miles and tried to buy, but learned the description was off (no sunroof as expected). Isaac was great and tried to find a solution, found a suitable replacement. At my request, Isaac asked the manager, Adam, for his best price, which ended up being more than I wanted to pay. Isaac took my response back to the manager and a lower price was given, meaning the first price was not his best price. Decided to leave as I wasn’t interested in haggling or playing games. I just wanted to buy a car. Ended up buying somewhere else. Disappointed that the manager never checked on me personally (and later tried to pin the fault on me via email).

Was nervous about buying a car over the phone, but Patrick made my experience much easier. I am very happy with his service and his quick response. Very glad he was the one that pickup the phone.

This was the first time I bought a vehicle without seeing it firsthand. I was somewhat apprehensive to begin with, but with Brandons help, the purchase was made, the truck was delivered and I am completely satisfied. Brandon Endrizzi did a great job getting this truck to me. Much appreciated. Gary Nadler

Bought a new CX-5 from James. The process was quick and easy and low pressure.

This weekend I traded in my 2018 Mazda3 for a 2021 Mazda CX-5. I could not be happier with my experience at Mark Mazda.My salesperson Brandon was so helpful in showing me all the features of the new car. He made sure I had the Mazda app set up on my phone and saw how Apple Car Play works before I took off. Even though I was already a Mazda owner, there were features that either my old car didn’t have or that I hadn’t actually used before, so it was awesome that he took the time to help me with everything.Sterling in finance was also very helpful and friendly, and the entire process was super straightforward and fast. I felt like I had a clear understanding of all my options, but at the same time, no pressure whatsoever, which is the best scenario as a customer.The atmosphere at the store is great, too. Everyone is friendly and knowledgeable, and the brand new store is beautiful. Can’t say enough positive things!

Sterling Stucky was an amazing part of our process. He was able to clearly and completely explain the process of financing. If your are buying a car us Mark Mazda.

I just purchased a CX-5 from James Fajardo. The entire process was quick and easy. Everyone was very helpful and I didn’t get the typical dealership pressure. I would recommend purchasing from Mark Mazda and James.

Huge shoutout to Alan and Eddy G from Mark Mazda! They made my experience leasing my CX-5 so quick and painless. I had a questionable experience at another Mazda and I should have came here first to be honest. I did not feel pressured at all and I ended up getting the car I wanted for a great deal. Nothing but great things to say about this place. Definitely recommend!

Bryce Young at Mark Mazda was very helpful and super responsive. I bought the car from him the very next day after he contacted me. He even delivered it to my home and brought the paperwork along to finalize the deal. Would highly recommend working with him.