I haven’t even received my merchandise yet but I’m already impressed. I made an order and met the free shipping amount of $50. I received an email shortly thereafter that one of the items in my purchase order had sold out and I was being notified of a refund. The shipping on my remaining order remained free :) I went back on the site to order something to replace the item out of stock a day or so later and it was under the $50 threshold so I saw a shipping charge. I was not bothered by this because this happens all the time with other online purchases. The difference here is that the next day I received notice that the item had been added to my first purchase request and the shipping amount was refunded. I think that is FANTASTIC! I think that shows excellent customer service and attention to detail. Any other company would have charged me the shipping. Thank you so much for the refund. I can’t tell you how pleasantly surprised I am ❤️ I can’t wait to receive my purchase! I’ll be buying from this company again!

Hands down, my favorite kids store. I’ve been shopping here for at least 17 years. Always quality, always helpful and always kind!!

I have never visited the physical store but love to shop online at this boutique. They offer all of my favorite trendy baby brands including Posh Peanut. I have had contact with the owner twice and she has always been super professional and helpful. They also always ship my orders super fast which I appreciate.

I remember passing by this shop back when I lived in Phoenix. While Ive never physically been inside the store, I have bought a few things of their website as Im back home in Florida. Their online shop is very well laid out, their selection is very unique, customer service is fantastic, and my order shipped in no time. Absolutely recommend this place for baby clothes!

Kirstin is a small business genius. She take phenomenal care of her customers and makes each of us feel like our order is important to her. I can’t recommend her shop enough. If you need a gift for a friend or something for your kids, THIS IS THE PLACE!!

Basically Bows carries amazing brands and has the absolute fastest shipping. They are also super nice and helpful. Highly recommend!

I had a question about curbside pickup. The store answered the phone within one ring and the employee I spoke with was very helpful. Thank you!

I have only ordered from this shop online and honestly, you cannot beat the customer service! The website is easy to navigate and the shipping is lightening fast! Basically bows and bowties cannot be beat, best shop!

We love Basically Bows! They have such a great collection of outfits, gifts, and millions of hair accessories. They only stock high-quality brands and have amazing customer service! We go in once a week and never leave empty handed.

Such a cute shop and excellent customer service. I highly recommend it!

This best bow selection anywhere. The owners are so incredible friendly and helpful. I wouldnt shop anywhere else for speciality baby items!

Love love Basically bows! Their bows are of top quality and dont fall apart!

Beautiful bows and great quality.