Our last 3 visits have received extremely poor customer service. I realize they are resetting store and have some confusion, however that does not dismiss the poor attitude of the employees. On each occasion the cashier Chelsey will not even make eye contact with the customer unless forced toPreviously this store had knowledgeable staff who were extremely helpful in suggesting additional spirits or comparing experiences with different drinks. I look forward to the day when we can expect quality and knowledgeable customer service show up again at your store.If this is what we can expect, I am sure my business will be better appreciated at another propietors store.

The best wine w cheese n crackers... overlooking tempe town lake

Large store with a huge variety of wine, beer, soda, mixers, liquor, and glassware. They have a growler area where you can fill your own with many varieties of beer to choose from. The staff is very helpful and friendly. Prices are mostly fair, but if you know your price points you can get some good deals. Sign up free to become a member to take advantage of the prices.

Great selection and even better staff. You can sample a lot of the barrel picks before you buy

Super friendly people. I called back in december to see if they could put on hold the last bottle they had in stock of a tekila and the very kind lady that answered the phone said yes! Got there and hour later and they kindly handed it to me. 100% on customer service 👌👌

First timer, worth the trip. Gotta know your prices on your favorite items

I do not typically like Do this but after numerous times of shopping at the store your cashier Chelsey has put such a bad taste in my mouth I will go to total Wine and more from here on out. On numerous occasions she gets so angry if you ask her anything she will not hand you the receipt she huffs and puffs the entire time. And she’s usually busy talking on the phone while ringing up

I placed an online order for two cases of Bud Light Retro Summer seltzers and drove to the store a few hours later to pick it up. I walk in to get it and the girl working the register said my order wasn’t “in the system”, but my order magically appeared after I showed her my confirmation email. She shows the other guy working my order and he goes to the back of the store. He comes out with two cases of the Bud Light pride pack and walks right past me to the register. I politely walk over to him and tell him I ordered the retro summer seltzers. He doesn’t even look up at me, almost dismisses me in a way, and says “one second.” So I wait for a few more minutes while him and the other girl talk at the other register about my order. He then walks away and grabs two packs of ANOTHER different kind of Bud light seltzer (the out of office edition). He puts them on the register and says “this is all we have. We don’t have the retro pack yet.” And just stands there staring at me.... so I ask why the website would let me SPECIFICALLY order the Retro Summer seltzers if it wasnt even in stock, and he just says “I dont know.” And I get that that is not his fault, but he didn’t have to be so rude to me. I drove all the way to the store, they didnt even “see” my order, the website allowed me to order something they didn’t even have, and the employees were rude and hateful for absolutely no reason. I told him to cancel my order and I walked out. I was in disbelief with the way it was handled and how I was treated. So, therefore, heed with caution if you’re ordering online. Clearly, it can be awfully misleading. In fact, heed with caution if you’re shopping online or in store. Because I 10/10 do NOT recommend either experience.

This is an exceptional BevMo! I’ve been to a few but this one stands out. TJ the store manager went above and beyond for an issue I had with a previously purchased tequila bottle and TJ was kind, attentive, and understanding with the issue and helped to find a solution that made sense not just to him but also made sense to me - which seems rare these days and I was super appreciative of it. This is the true feeling of having a neighborhood store. Will definitely be back. Thanks TJ for making BevMo a great place to be a customer.

My cashier said do you need a bag for your bottle of wie..Im thinking do people Walker out of here with a bottle of wire in there hands....lazy..

Staff is very helpful! They have a wonderful selection, tons of unique and import beers as well as local brands. They have Shiner Bock which I cant find most places so Im very excited about that! Highly recommended!

Shopped the buy one and get one for 5 centsGreat deal during this 5 cents saleVery helpful staff and Kudos to cashier #88698 for her excellent customer service

Stopped for beverages & Ph balanced water. In & out quick.

Nice selection. Helpful staff. Clean facilities.

Looking for syrups to flavor my tea, one of best selections I have found in flavors.

When youre looking for dat brown drank...👇😎🥃.

I drove to BevMo to pick up my order. When I got there, I notified them I was there waiting. Sat there for quite a long time and decided to go in to get it. I noticed at least 3 employees in there and very few customers. The clerk got my order but it was not same thing I ordered so the manager canceled my order. Not going to use BevMo again. Other companies have been accurate and also came to my car with order in reasonable time.

Very nice liquor store with huge selection.

Great selection and helpful staff. Missing a few key ingredients like coffee liqueur. Also would like to see a better selection of hard ciders.

Prices posted arent true cost if you dont join their club. Good selection,not as varied as TW&M

The prices are okay for booze, and it has a good selection of non-alcoholic drinks.

I just finished paying for my purchase and was yelled at by a clerk for leaving the bathroom dirty. Ill make sure to never have enter this store again. 🤬(And then he came outside and yelled at me some more.)

Great location!

I cannot tell you how much I love their staff. They are knowledgeable, helpful and have a great attitude. Prices are good, but its the staff that keeps me coming back.

Was here, didnt order online but the employee came out and took my order anyway and gave me great advice on what kind to get..His choice was delicious give them a thumbs up

A great place. Large good selection, helpful friendly staff. Cashier said if I had their loyalty card I could save $13 on the bottle I was buying. Took seconds to sign me up and save the money. I’m a regular customer now!

Good enough. Prices were a little higher than Ive seen elsewhere but nothing terrible. Good customer service, though one guy kept having to run back every time I asked a question (probably just new). Overall not terrible

The refrigerated beer section here is awful. We left extremely disappointed with our options. Seems like the non-refrigerated beers are more plentiful, but I still feel like the store was pretty small for a superstore. Ive been to other BevMo locations that are much better than this.

Great location we love filling growlers here at a good price. 4stars because the growler station is often unavailable. Definitely call ahead to see if it’s working. On a side note wish they would carry more monin syrups they are widely used in many cocktails and difficult to find.

My favorite wine store. Ive always been pleased by the suggestions of the personnel. Great selections to choose from.

Remodeling no inventory

Helpful staff, and everything was easy to find once you started looking around, great store!

Huge selection of Wine, Liquors & Beer. Plus the prices are Unbelievably Low!!

Great people, good selection, okay pricing. Much friendlier employees than the nearest competitor, by far. Love their 5¢ wine sale!!

Wish we had these stores in the midwest, Id be a regular. I like the wide open aisles that never seem crowded or cramped. Fair prices, great selections and the occasional rarity that makes popping in wortht the stop while on my travels. Doesnt matter your style or taste, this warehouse style store has your beverage.

Solid selection and decent prices. Pretty decent liquor store.

The clerk was attentive and personable, Wonderful selection and great pricing. All around great experience

Decent prices but they always check Total Wine prices in case theyre lower. Just give us a good price to start off with! Good selection, by the way...

The staff is overwhelming customer service. Product selection is an A or A+, and they’ll order gluten free beer if you ask. Best game in town as far as I’m concerned.

Great selection of beers. Good prices.

When they didnt have what I was looking for a gentleman helped me find out that it was no longer distributed. He went further and found where it was being imported so that if I ever plan a trip out there I might get some locally. It was above and beyond and while I am sad I dont get my favorite brew anymore I wont be wasting time looking around for it.

New experience FUN!

Decent selection with some things that cant be found at other big box liquor store. Bare bones staff.

Great selection and friendly staff.

Great selection of alcohol and fabulous prices.

They have a decent selection but not everything. The ability I used to have to order from the web disappeared when they updated their website. Keg beer went up considerably within the last year.

We went here after Costco and a local liquor store disappointed us with the selection of tequila. Wow, this place had phenomenal selection of what we wanted which are premium tequila. We would definitely shop here again.

Its 50/50 cool people one day I needed help on a selection of wine and the guys couldnt help me out.

Always get slightly better deals here than just going to a grocery store for alcohol. Good place to find unique gifts for holidays too.

Helpful, and they had what I was looking for. Easy in and out. Friendly staff.

Great selection of craft brews and decent prices.

Charles was great help in finding what Im looking for

They advertise wine tasting, but rarely anyone there to offer. Prices higher than main competitor a block away. Biz looks slow.

Good selection. Great prices.

I guess I dont look like I had money to spend cus I walked around this location for about 20 min. perusing through the aisles looking for a French cabernet. Not one time did any associate ask if I needed help or if I was ok. The selection was vast and after a while I felt lost. I guess I will just stick to my Total Wine location at least I can get help there.

Great customer service. A little on the pricey side. Love the buy 1 get the 2nd for .05 CENT wines!!

Good wine

I like this place better than Total Wine because its smaller and u can find what u want quicker and get faster help with the staff.

I come here to get Everclear for my homemade Limoncello and this is one of the few places that sell the large bottle. Their wine sale never seems to have anything I enjoy and therefore that lost the 5 star review. I will say they have a great selection of Cider beer for all of us who are allergic to regular beer.

First time shopper and highly enjoyed my experience. This place was recommended to me by a friend and i had fun looking through their selection from places all over the world.

Oh yes its ladies night...

Everything was stocked and staff helpful

Great place for selection and price..

Love going here free taste shots helpful staff can find anything here

Friendly staff and good selection

Nice, clean and friendly service. Thats everything you want for everything you shop for! Excellent experience.

Its a nice place to get drinks and the service is nice too

Amazing selection but overpriced

I swear I dont go to this bevmo on a regular basis to purchase wines and spirits. I would never take advantage of their low prices and bevmo frequent shopper card. There is no way I would ever use bevmo to furnish a partys alcohol needs. That would be scandal!

They know and can suggest a product that is exactly what your.looking for

Helpful staff and got lucky walking into a great wine sale

Always short staffed and does not keep a good stock of Fig vodka. So if you find something you enjoy it may not be there.HATE wasting my time.

Havent been here in a long time. Liked that they have a different selection of tequila.

Helping staff, good selection, and good prices during the 5 cent wine sale.

Great selection of alcohol...my sister came here for wine and they have a great selection...

Always a great selection to find just the right spirit when Im unsure. Some prices are slightly inflated (compared to other places you can find the same), but there are always good deals.

Very kind and friendly staff, selection is good.

Excellent selection and customer service!

Better than average selection and good prices.

An amazing selection of acoholic AND non alcoholic beverages. Plus one of the cleanest restrooms ive been in.

A little over priced but you can almost always find the beer or wine youre looking for. They also carry some very awesome beers that you cant find anywhere else, like Rogue.

I tried this store to change it up from my usual and their biggest competitor. Not bad but I am not as familiar with their store and layout.

BevMo is a bit pricy, but thier selection is amazing.

Seems like the place was either going out of business or under construction, hard to tell which. Selection was actually a little bit lacking which is really weird considering what BevMo is.

Great selection. Very helpful and knowledgeable staff.

I love BevMo! Huge store and huge variety of everything!

They have an okay selection, but if you wish to buy it at a more reasonable price, go to CVS. This place is great if one wishes to place a special order or if you are buying cases of spanky wines. Safeway has a more diverse selection of individually selected wines. I think their buy one, get one 5 cent wine special is a scam. You will pay for both bottles included in the price of the first bottle. Its just not as great as their reputation. They do not carry all brands or do not have specific sizes (e.g. they carry Ciroc Vodka, but not all flavors or sizes) and I was told this is because they cannot beat CHA pharmacy prices. Okay. Whatever.

Only location near Scottsdale. Sometimes has lack of inventory but otherwise OK. Staff is helpful.

Incredible selection. Cashier was so friendly.

Great people and price. One stop shop for all you beverage needs

Shelby helped us find some awesome beer!

Standard Bevmo. Decent selection of wine more known for their beer selection

Fantastic selection and equally great pricing.

Great selection. Low prices

Great selection and good prices

Small location and long lines.

Poor selection, high prices. Thankfully Total Wine is across the street 😀

Go for the BOGO for 5 cents sale

Great place for alcohol

The people there are really nice and helpful!