This is the best place to buy a car! The staff is very friendly and make the experience less stressful. I worked with Jon and he was able to find the perfect car for me. He has some really nice options on the lot to look at. On top of that, if you tell him what you are looking for he can go out and find it. I was able to trade in my 10 year old car for a great deal, and I got a good price on the new car. The best part was it did not take hours to go through the paperwork and payment process.I plan on using auto house for all my future services and car purchases. My parents, siblings, and family friends have all used them and love what they are driving now. I also thought it was fun to look at the high end cars they have in the show room even though I wasnt looking for something that fancy...yet.
I purchased my first used car from Craig and Mandy and I absolutely recommend them. At the time, I knew roughly what kind of car I wanted but didnt have the knowledge or time to find a car that fit my criteria, that was in good condition, and for a fair price.Craig and Mandy took all of that work off my plate. We walked through some of my criteria and interests and then they got to work. They would send me pictures/information online and we would get on the phone to talk about it. My interests changed over time; Craig and Mandy were incredibly flexible and worked through this process with me. We ultimately found a car that was as perfect as possible.When the car came, Craig and Mandy made sure all was as-promised with it and made sure it was sound mechanically. I picked up the car and immediately drove it 1,500 miles without issue.Many people feel like theyre taking a chance when getting a used car. While this fact remains true regardless of any checks, Craig and Mandy alleviated all of my concerns to the best of their abilities. If youre in a similar place--you know what you want but you dont know where to start, give them a call. You wont regret it.
I found my new car online & submitted an inquiry to Auto House to see if they still had it available. Even though they were closed I received a text checking in with me & setting up an appointment. I’ve been having car trouble & knew I needed to purchase a car ASAP. Jesse & Tito were phenomenal in helping me get setup without any pressure whatsoever. They truly do not feel like a car dealership like you normally visit. They’re friendly, knowledgeable and literally no pressure. I had a pre approval from my own bank & we were met with a couple roadblocks from them & I ended up going with their lender instead & I’m glad I did!Thanks for helping me get into a better, safer vehicle & for being so nice!
Sales experience was nice enough and sales team was great. Purchased vehicle and noticed suspension air ride was sagging, but having owned a similar vehicle Id assume the aftermarket warranty should cover it. I declined the warranty at time of sale due to it costing $6200 and wrapped in loan it accumulates interest adding $1000+ at the end of the loan so $7000+ total. Seemed pretty steep so I declined because I was told its OK. You can add warranty later if you change your mind so 2 months later, air suspension is needing fixed so I called back to add warranty and now theres a $200 inspection fee? Ok, I paid, and upon inspection they magically find the suspension is bad. Again, I noticed this upon seeing the vehicle for the first time and their professional mechanics couldnt see this common issue with these mercedes. Also warranty doesnt cover this specific air ride suspension due to rubber components. So I guess I paid $200 to be told what I knew from the beginning. Now I be driving a bumpy rear end low sagging car until I fix it... So word of advice to buyers: take the vehicle to the dealer or a trusted mechanic for pre purchase inspection if they will let you, if not, Id steer clear.Went to change my air suspension today (not too bad of a fix) and now theres a differential leak. How did these ASE certified mechanics miss this one?!?!? How can you trust these mechanics?
Best car buying experience. Tito was great in helping us buy a nice used car for our 16 old. Tito made the process seamless and very quick. I will definitely buy from him again. We also used their service department and would highly recommend them.
Mandy and Craig at AutoHouse we’re so great to work with! They found us the perfect vehicle in less than a week and we drove it home a couple days later. SO different from a dealership. They are friendly, helpful, knowledgeable and trustworthy. They work with you and it never felt like we were being coerced or swindled - a familiar feeling at a traditional dealer. Our vehicle had a minor issue a couple days after we purchased and they were so on top of it and got it resolved immediately. We will absolutely be working w them again for our next vehicle.
We found a Mercedes online and the sales guy Tito, knocked everything out of the park. He was easy to work with and explain everything in detail. The sale process was completely smooth and flawless. I suggest you ask for Tito when looking for a vehicle here. They stick to everything they say and go beyond that for their customers! Thank you, Tito! From Nicolette and Dan!
I can truly say that Tito was a pleasure to deal with. He was honest and forthright about everything from the beginning. There were no surprises. I would definitely buy a car from him again and recommend him to my friends.
Ive worked Craig and Mandy Rozen for quite a few years. Have purchased about 4 vehicles from them over the years and always had an extremely pleasant experience with them. Theres no pressure sales at all. They really do listen to you on what you want in a vehicle, versus trying to push things that you are not interested in. They were able to secure a car my wife and I was looking for at the price point we wanted. When it came time for me to find another vehicle recently, I tracked them down over at the Auto House Scottsdale and they helped me tremendously in the search for my next vehicle. I HIGHLY recommend both of them, and the Auto House Scottsdale, to anyone looking for their next vehicle. They take all the stress out of car hunting and purchasing. Cant speak enough positive things about both of them. They are FANTASTIC with their communication and responsiveness. I will be sure to send my friends and family there when they start looking for their next vehicle. Thank you to Craig, Mandy, and their team for everything you do.
Tito is amazing to work with. Again and again Tito went above and beyond to ensure my auto buying needs were met. I have never had a more pleasant auto buying experience, and I recommend anyone looking for an automobile work with Tito.
Bought a high end car from Tito at Autohouse Scottsdale Arizona. Tito was one of the most professional and knowledgeable sales person I have ever dealt with. In all my many years of buying cars this was the best. Tito was helpful and patient with my many questions and concerns, always immediately returning my calls and answering emails. Autohouse is lucky to have such an employee. I would highly recommend him if your looking for a vehicle.John GumsRiverside, CA.
I traded in my car this week and was really impressed with this team. They stayed (very) late to get the deal done and were reasonable throughout the process. Most importantly, they showed a lot of respect and consideration for the customer - they want you feel heard and happy with the transaction. Amir - you crushed it! Thank you!
Auto House in Scottsdale is awesome! Tito took great care of me, he went above and beyond to get my family and I the vehicle we desperately needed with a payment we can afford and a nice low interest-rate I would recommend him to any of my family or friends. Thank you again Tito And the finance team at Auto House Scottsdale!
I found my car at Auto House. Thanks for Jesse he gave me a call early morning and was just smooth sailing from there. Greatest car buying experience ever. No time wasted and very efficient process.Great experience and would recommend Auto House Scottsdale for everyone.
I am a previous client of Craig & Mandy Rozen, so I know how amazing this duo is. Let me start out by saying, if you know the car you want and have test drove it, call Craig & Mandy. They will personally find a new or used car in state or around the country for you. If you give them your budget and financial goals you want to accomplish, it’s an easy process. My wife was in a tough situation with her car being totaled out from an accident (not her fault), and we had a terrible time with dealerships with how they treated us on buying a brand-new Mazda CX5. With limited time for us to start paying for my wife’s rental, I called Craig & Mandy told them what we wanted, our budget, and exact color. They found a 2019 CX5 Ground Touring with 10k miles in California in 2 days! Secured it, and we bought it from them. It was incredible. Before you officially buy from them, they take the car into their own shop and inspect / detail it. With how crazy it is for even used car inventory; you must utilize these guys. Recommend them 10/10.
My wife and I were in the market for a Toyota 4Runner and Auto House had exactly what we were looking for. Tito was our point of contact and made the experience very smooth and effortless. We did not have to sit and wait for hours on end. With the test drive and finalizing the numbers, we were in and out within 1 1/2 hours. Tito is a no BS kind of guy with the eagerness to build rapport and gain trust from us. He is straight to the point, up front and no BS kind of person. I will go back to this company for future purchases. Thanks Tito.
An amazing place to find exactly the car you want! Seriously, they have an extensive inventory of cars from Honda to Tesla to Jeep to Defenders to vintage cars and trucks too. Talk with Craig Rozen, there isnt almost anything he cant find for you, and hes HONEST, FAIR and treats you with RESPECT.
Tito my salesman was the most honest, respectful, personable salesman I have ever felt with. He made sure I understood everything. Didn’t try to twist my arm. He truly cared about my concerns and wants. I’ve had many cars and this was the best experience I’ve ever had. 10/10 would recommend. Go see Tito if you want the best experience and a premium car!
Great experience. Tito made everything go smoothly
I worked closely with Craig and Mandy Rozen. This is the 4th time I have worked with Craig on a car purchase. The typical car buying experience is annoying, time consuming, slimy and just a pain. Buying from Craig and Mandy eliminates all of that. I emailed Craig to trade in a car I bought from him in 2010 with 170k miles on it. I told him what I was looking for, he went out to his national database and located the perfect vehicle for my needs. He handled the shipping to AZ from GA, detailed and inspected the vehicle. Fixed and replaced things that needed attention and to top it off, hooked me up with a brand new tint job. Ultimately I was in and out of his (beautiful) office in N. Scottsdale in an hour. I only buy cars from Craig and Mandy Rozen. Why do it any other way really?
My Fiancé and I had been looking for a vehicle for about 6 months. We were recommended to talk to Tito by a friend. Within a month Tito was able to find the exact Truck we had been looking at for months. Tito and The Auto House crew were amazing. We will be returning in the future.
2 words: Above and beyond. From the moment I contacted them online, Jesse Flagg kept in touch, updated me on the vehicle I was interested in and made sure I was happy. He never once tried to pressure me and sincerely went above and beyond any of my expectations. This isnt your typical dealership and I would definitely recommend them, especially Jesse!
Great place to buy your car! Very professional, responsive, and trustworthy. They were very competitive in terms of pricing and willingness to negotiate to a fair deal for both parties. Ask for Amir or John. They are great guys. They made it so easy. I highly recommend them.
Friendly, awesome, people to work with. They seemed more interested in me than in selling a car. And the mechanical work they put into this car before they sold it to me was beyond my expectations.When Im ready for another car, Ill be back to Auto House Scottsdale.
This is my second time working with Tito and as always was an amazing experience with our latest auto purchase. Tito and Auto House make the car buying experience streamlined, simple and fast and you cannot beat the deals they have! Customer service is top notch and we wont buy from anyone or anywhere else!
Nico B. Was Great !! He was able to find the perfect car for me fast and even gave me information for some great dog trainers! 10/10
Auto House is a nice place to go when looking for a car. Jesse is the guy that helped me through everything in getting a bmw 320i. I would recommend this place if you are looking for a used car or new car!! above 5 stars!!
Mandy was incredible!! This was the easiest car buying experience ever! She found me exactly what I wanted, there was no fear of haggling over price. As a woman the car buying experience has always been something I hate doing and feel like the sales people are always trying to be shady. Not with Autohouse! They are transparent and made me feel confident through the whole process! She delivered me my car to my house and the paperwork took all of 10 minutes! If you are not using Autohouse your crazy!!
Jesse was professional and was thorough in the details of his work. Was just impressed at how he handled the situation and made sure I was taken care of to ensure my vehicle purchase was a smooth one. Thanks a ton for your help
Fast, easy process in a beautiful location!Couldn’t ask for anything more. Thank you!
Every time I want to purchase a vehicle I get cold feet to walk into a car dealership because of the salesmen. They always play the good/bad cop with their managers, or pressure you to make the purchase instantly, right here, right now. Well, that is not the case with Tito and The Collection. Tito was very helpful, never pressured me and was very polite. He was able to work out a deal with me. This was my 1st experience buying a fast car and I was very pleased with it. Next time I am going for the Ferrari baby!
This is the fourth car that I have purchased from Mandy and Craig with Auto House. Is is always a great buying experience. I will continue to recommend them to my friends and family.
Me and my wife were here yesterday and i gotta tell you that even though we didn’t buy the SUV we wanted because we couldn’t come to an agreement on the outright cash price, the experience was good. Frenchy and the gal that was with him I can’t remember her name, they treated us with respect and never pressured us into anything. I’d just like to know why in this dealership they work in teams of two? It’s a good strategy I think.
Mandy and Craig were on the hunt for a Dodge Durango for me (replacing the one I bought from this company 9 1/2 years ago). They were very mindful of my needs and budget as they were searching for the right vehicle. They handled everything from the shipping to the detailing and financing. I am very happy with my newest Durango purchase!
Craig and Mandy at Auto House make buying a car so easy! There are no games. They found the vehicle I was looking for within a few weeks, brought it to my office, and there was very minimal paperwork. I highly recommend them!!
Very nice dealer ship and friendly staff I never saw a place so clean.
I purchased my very first brand new car from Mandy and Craig. I cannot even begin to explain how wonderful the experience was. When I was looking to get a new car I was very apprehensive about the car buying process but was referred by two family friends who has purchased vehicles from them in the past and could not stop talking about how helpful they were and how easy the process was. If anyone happens to read this let this be your sign to avoid the dealership at all cost and go to them! Any car you need or are looking for they will find it and not take advantage of the situation or throw in random charges as the dealership would. I easily avoided a few grand in expenses that would have been marked up by the dealership. They were able to find me my dream car that I have been wanting a little over two years now to get. They answered every single question I had and made me feel completely comfortable. They absolutely bent over backwards and went out of their way for me to find exactly what I wanted at the price I needed. The car has even more features included that I didn’t originally request but really wanted to have! Thank you Mandy and Craig you are both the absolute best!
Great car buying experience! Jon Parske was very helpful. Definitely will be recommending this place.
This is a great dealership. I worked directly with Jon Parske, the general manager. I purchased an Audi based upon my trade. Jon was professional, educated, to the point, pressure-free, and great to work with. Jon went the extra-mile to help me get favorable financing. The atmosphere of the dealership is first rate and a must see if youre a petrol-head. Moreover, as my Audi is just outside of the manufacturers warranty, Ill be taking my car here as well for service. I met Steve, the head mechanic, and he clearly knows his stuff. I highly recommend this dealership.
Awesome service here. Michael Delillo delivers a great experience. Highly recommend.
I purchased a pre-owned vehicle from Auto House Scottsdale from out of state and had it shipped. Greco provided excellent service and was able to promptly answer all my questions, send additional photos and videos of the car, and help arrange shipping. This was my first experience purchasing a vehicle online and everything went very smoothly. Overall great experience and I highly recommend Greco.
First time purchasing a car unseen in person and the experience working with Greco Barbaro was fantastic. He routinely updated me throughout the purchasing process with video and text.. The car was exactly as he represented it to be, absolutely beautiful..We are very happy with our newly purchased Tesla P85...Thank you!!
Ask for Mandy and Craig, they make car buying fun! I provided them with my specifications and my price point and the next day they had a beautiful car for me. If only everything could be this easy!
Tito is the absolute best!
My trusted mechanic (Shahe at Mazvo) understood that I needed a good car right now. He refered me to his friend Craig Rozen. I was able to communicate exactly what I was looking for and how much I was prepared to spend. Within a day Craig located a selection for me to choose from. All quality at reasonable prices. No haggling necessary.Every effort was made to make this a smooth experience. Service truly above and beyond.Its a good feeling to deal with someone whose pride in their service is so very evident.Completely top notch. I was pleased with every aspect of this transaction.Thank you Craig.
Great selection of quality cars. Fair prices and easy deal. Thanks!
I was hesitant at first going here versus a big box dealership, but I’m happy I did. The salesman, Greco, assisted me with my vehicle purchase and was not pushy whatsoever. He was very friendly and transparent with all info. I highly recommend going with Greco!
Michael in service department always shows my Wife and I love... Hope the 2016 Bentley Coupe is still there in a few weeks! #VIICRYPTO #PRIVATEBANKER
I would definitely recommend this dealership to anyone looking for a vehicle! I worked with Greco the whole time and even though my credit wasnt the best he still got me in the vehicle I wanted with warranty..you made car buying easy Thanks again!
I was very picky when it came to searching for the car I wanted. Within a few days of giving Frenchy my requirements, he was able to find the exact car in wonderful condition. Ive owned the car for a few months now and I love it. My buddy needed a new car and was treated poorly at a Kia dealership so I sent him to Frenchy. Frenchy found the same car, in better condition, less miles and sold it for much cheaper. Kia offered my friend monthly payments of $400 while Frenchy worked his magic and brought it down to $157. This man is a miracle worker, any car you could imagine. My car being a supercharged luxury car to my buddys new eco friendly standard car.
I had a great experience and appreciated the helpfulness, friendliness, and transparency from Chad and the rest of the staff.
Micheal is fantastic he hand washed my car, delivered amazing service and was overall exceptional .
I HATE buying cars! I LOVE this dealership! This was the easiest experience that Ive ever had while car shopping, from start to finish. Paperwork was done quickly and efficiently, there were absolutely no surprise fees and I was in and out in less than an hour. As part of the transaction they agreed to replace rear brake pads and rotors. After 9 months one of the rotors is going bad and they are standing behind it 100% and replacing it at no charge. Their customer service is the best Ive ever experienced and I refer all of my friends to them. They have a lifelong customer for both sales and service!
Michael is a fantastic advisor, truly cares about his customers. Very fair on pricing and goes the extra mile. Highly recommend.-Lukas with EFG
Let me start by informing you all, that buying a car, & the whole dealership experience, is akin to going to the dentist for me.I discovered Craig & Mandy through my son, who had purchased a vehicle from them, and just went on & on about how GREAT the experience was. How these two people did nothing, but to bend over backward to make the car buying experience more human than ever thought possible.Some time later, I was in the market for a car. I finally understood what my son was talking about. I got the car I wanted, at the price I wanted, & all the bells & whistles, not just in the car but in the entire process.. I have now purchased multiple cars through them over the years, as well as my son, and now my daughter & her family are getting ready to make their dreams come true.
From start to finish this place is high class. The customer service from the receptionist to the service department is exceptional. I came in looking for a specific car and they were more than accommodating. However, they actually found me something of higher quality and well within my price range. With a full coverage warranty! Love these guys. When you go ask for Tito. He’s the best.
I bought a car and had it shipped. Jon was one of the most down to earth, honest people I have had the pleaser of working with. Everything was done proactively by him.Thank you for everything and I will be Back.
The Collection has a great collection of interesting used cars, theyre fun to check out. But what I really loved was their service department. Ive always taken my VW to the dealership - which was always a good experience - but I always felt like they were overcharging. Then I took my car to the Collection for a 100k mile oil change and a complete checkup, my car was riding so terribly I thought I might just have to get rid of it. But after a service, brake rotor replacement, and replacement of a bunch of suspension parts it runs like its brand new. And they didnt charge much more than a simple oil change would have been at the dealership and their customer service was even better! Ive finally found a place I can trust!
What a great place to deal with in buying a vehicle.. I worked directly with Tito and Jon, and they could not have been more professional throughout the entire purchasing process.. Not to mention this is a full service establishment.. Everything from purchasing, selling, and servicing in all aspects of your new vehicle..I even had an acrylic coating put on my vehicle before pick up, and it looks amazing.. I look forward to a long relationship with The Collection of Scottsdale.. I highly recommend them for any car purchase...
I recently made a trade for a new vehicle with The Collection of Scottsdale. My sales rep was Justin “TIto” Dellow. My experience was very pleasant and professional from beginning to end. TIto actually found a client who was interested in my trade which made the transaction possible.I would highly recommend this company to anyone looking for a vehicle. If it is not in their inventory they will assist you in finding your perfect vehicle
Would recommend The Collection of Scottsdale to everyone looking to purchase a car. Great customer service, Friendly staff. Kyle and Steve were both very patient and very helpful. Each made the process fast and smooth!
I was visiting AZ from CA and by chance found The Collections of Scottsdale and boy was that a blessing... I have bought many cars in my lifetime and this one at The Collections of Scottsdale has been the utmost BEST customer service experience I have ever had. My TOP 5 reasons why I give them a 5 Stars rating are as follows:1 - Immediate warm, friendly and professional introduction.2 - All of my questions were answered by anyone I asked a question with had no hesitation while answering my question...therefore, I felt each of them were being 100% confident but most importantly honest with their answers.3 - Immaculate warehouse.4 - I let them know what I was able to pay for the vehicle I really wanted (2013 Fiat Abarth 500c) and without any hassling...we were able to meet within my offer at ease.5 - By far the most smoothest and most minimal amount of time getting into my new car... I would say I drove out with my new car after 2 hours if that 😉I highly recommend The Collections of Scottsdale to anyone in a heartbeat...and going forward I will fly back to AZ to purchase my next car with them !!! Good Luck in your purchase.
The employees at The Collection of Scottsdale made my car buying experience extremely easy! They helped me find the perfect car, and made sure everything was in tip-top shape for me. I am so happy that I bought my car here and would tell anyone else to do the same!
Sold my friend a car that broke down the first day he brought it home and now they do not want to respond to return his money and take the car back .
Most people don’t love buying a car...the reason is never the car, it’s the typical “car salesman” that people don’t love. The Collection of Scottsdale solves this by creating an experience that feels natural & comfortable while allowing you all the enjoyment of purchasing a car you love.
Great selection of cars and employees are extremely friendly
If you have the money to get a great deal on really nice cars, this is the place for you.
Very bad service and talk to them for a car saying available and make the deal next all day called them more then 10 times and everytime new person saying will call u back but never call back and end of the day the same guy answer and saying sorry we sold the car then why you let people wait all day very bad service never recommend go to this place
Awesome selection of super cool cars
Purchased a car and later found out it had been in a prior accident with the individual that traded it in (not on the carfax). After notifying the dealership of this, they are not interested in making the situation right. I suggested they give me a partial refund or take the car back for what I paid less an allowance for miles driven. They have no interest in coming to a solution.