I always love coming to this shop! Over the years I have bought so many things! In this occasion I couldnt find what I was looking for but the stuff was so helpfull! Truly above & beyond!

Regular run of the mill everyday items seem to appear and disappear at random to accommodate the sale of the month.

The Williams-Sonoma Scottsdale Fashion Square store is located by Nordstrom on the 2nd floor (level 1). They have a wonderful selection of cookware, bakeware, dinnerware, electrics, serving accessories, some veru useful tools and cookbooks.

Very nice place ! Loved looking at all the fun stuff and really enjoy the friendly and knowledgeable staff!

My parents bought mug there and it was chipped 3 different area. My parents are over 70 and employees didnt even checked. We live 35 min away and I called store and unless I bring to them they will not refund. Its $13 and its gift. We can give this mug as gift.

Been waiting on a refund for 5 months. This store itself, the staff are competent and very helpful. However, customer service over the phone is abysmal.

Extremely helpful and very friendly staff. Beautiful and inspiring merchandise.

Customer service has slipped, big time. Check out the heavy pitting on our brand new Staub. WS General Manager, Christine refused to refund or replace the obviously defective item because someone purchased it on sale before gifting it to us. (We had a receipt less than two months old.) I recommend Sur La Table for your kitchen supplies. They have much better customer service.

My favorite time of year to visit and stock up on their pumpkin seed brittle - yum!!

A great place to window shop for your culinary dreams.Williams Sonoma carries tons of kitchen utensils, cookware, gadgets, high-end ingredients and small appliances.Many are top of the line brands or pro series.Sales people are low pressure, so if you need help or a suggestion youll probably need to ask.This location hosts cooking demonstrations which are entertaining and informative.Prices will be higher versus other kitchen supply stores, but often the quality matches the price.For quickest access to this location, park in the Nordstrom parking garage and walk through on the 2nd level to the mall.

Very nice. Expensive as hell. But they have top their products so its understandable. A great selection of kitchen tools like knives, spoons, peelers, and so much more.

If you just want to give money away this is the place to shop.

Little bit pricey. But like the quality and stuff that I can find here 🥰🥰🥰

Helpful staff to find the pumpkin spice coffee syrup that had not yet been put on on display.

Nice place

Nice place, has lots of great cooking and baking everything:)

No lines with the pandemic.. Everything stocked 100%

My mother in law sent us a beautiful kitchen set of the valentine line they were just currently in stock with. In the route a few things had broke. Our measuring cup set and a mug set was broken so we brought it in (with receipt) to exchange for non-broken ware. The lady who helped us got out a measuring cup set and gave it to us claiming they didn’t have the mugs in stock but a different location might and for us to check there. So she was ringing us up and said we didn’t have the measuring cups on the receipt. However how would that be possible with us having the broken set? We asked her multiple times to look it up, look up my mother in laws employee number, she claimed that “corporate” was too strict and it was out of their hands. We had to call my mother in law and give her email and have her talk them through the process. The manager on the floor was completely useless and decided to help a different customer instead of us when we asked her to talk with my MIL. We were in there for 45 min trying to figure out a way to exchange/replace the sets. Least helpful people and made us feel so uncomfortable as if we didn’t “belong.” If I could give a 0 I would.

There were a lot of kitchen things

Excellent you should try it

Love everything in the store. Would have given 5 stars but the employees were not helpful at all.

Just past Bed, Bath and Beyond & I had always missed seeing it. I tend to be focused only on what I need from a specific store. Im glad I found it, great selection of products, got what I needed, after trying 2 other stores.

Store closes when most people get off work. Ill just use amazon.

We hope they get restocked, before they sell out of everything!!! Haha

Amazing! Ginger helped me select EXACTLY what I was looking for and saved me hundreds compared to Amazon that I didnt expect.

Absolutely terrible experience. I first spent 15 minutes standing by the knives trying to get someone’s attention to help me. Finally, when someone shows up they don’t have the knife set I was looking for. I then looked around for a bit and decided I wanted to get a more expensive set. I waited over one hour to receive help yet again! All while having the young barista asking people to help me. Then I finally get helped and get told I can’t use my coupon that I received from the site for signing up for email. No remorse for my one hour wait, was basically told do you want to buy this or not? Worst retail shopping experience I have ever had.

💞💞💕💕Williams Sonoma kitchen ware

Derek and Christine were so patient and helpful!

DO NOT USE Williams Sonoma - especially if youre counting on using the product as a gift or even for Christmas. I ordered their specialty Star Wars product on Dec 8th for my Christmas shopping. I even saw the charge hit my account. Then ten days later I received an email alert that there was something wrong with the order and to please call them. The charge on my account was also suddenly gone. After waiting on hold for a while I reached a very not helpful person who instructed me that the product was on backorder and they had paused the transaction until it would be available on Dec 30th. I was frustrated, not only because Id JUST seen another Facebook ad for the product but now the Christmas gift would be late. Still, I agreed. I waited until this week as its now past the holidays, past the date they said the product would be available, Im still seeing ads for the product on FB and the charge has yet to hit my account again. So I called again, waited on hold AGAIN, and was told that the status of the order was now marked insufficient payment and had been canceled. I argued this to no avail then finally said Whatever, what will it take to get the product. They said I could reorder with them right then. Then the poor girl spent 15 minutes searching for the product only to realize the product was.... on backorder once more. I told the girl she was very helpful (she really did the best she could) but I was extremely frustrated with this entire process. After I hung up, Williams Sonoma then had the audacity to email me a follow-up message asking how I liked the product (which Id never received and was apparently canceled) and to please rate their service. Wish granted Wiliams Sonoma. The service was terrible (aside from the last poor girl who tried so hard to help). Update your ads. Stop offering products that are on backorder. Learn to better communicate order issues/inventory issues to your customers.

Amazing place to slowly shop and find great new kitchen things!

They had a lot of nice merchandise but the prices seemed rather high.

Beautiful store with all of the finest cooking accessories. Original and unique sauses and spice selection!

Love this store. They also have better return policies than their major competitor, Sur La Table

I love this place. I can almost always find that one kitchen item Ive been looking for, priced reasonably

Way too crowed with stuff, could hardly walk thru isle and not hit stuff.

Woof, they were a little bit busy but the employees were acting as though it were the Apocalypse.It clearly stemmed from poor leadership as the manager seemed very confused and had to be continually directed by her employees for what to do next.Because it was so difficult to shop there today, I asked for a small accommodation, that they gift wrap one item for me quickly. They said no that it would take at least 30 min although no one was wrapping any items presently.I came in for a $20 lattice crust maker but I am also in the market for a $900 All-Clad set. Amazon it is.I dont look like your average WS customer, m like your average lumberjack, and at first I thought that could be why I was treated poorly. But then I saw the manager be very rude to a man who had a question about a return.Then a group of ladies in line behind me who were clearly being kind but you could tell their patience was running a bit thin, as well. One nice lady reminded me they would give me the paper to go. The cashier actually growled at her. Im not kidding. Im really not. I promise I never will ever return.There is a high end 8 Chef Knife on my mind to replace my awesome but not fancy one I have now. It would have taken a great sales person but I could have been convinced to spend a whole lot more.That reminds me, there was one employee, dressed wildly unprofessionally, bracelets everywhere his shirt was half unbuttoned and needed a shave, selling coffee makers.I mean this place was just ridiculous.

Nice store layout. Easy to find items.

Very expensive and I make a good salary.

Great wares lots of good things for kitchens

After spending over $2000 in less than a month on new cookware and various other kitchen things we needed, we had trouble with one of the pots they recommended. In our attempt to return in we were informed that we could not return it because it was a clearance item. When we purchased it, it was brought to us, and recommended to us by a store employee, there was never a mention about the fact that it was clearance, or that it was not returnable.Now despite the fact we gave them so much of our business their store assistant manager, Emily, advised us that she will do nothing to help us, and we have to keep their pot. The way she went about telling us this is what bothered me so much, so snarky, so rude. I honestly couldnt believe this woman is a manager.After many great experiences in this store, I will never give Williams-Sonoma my business again. There are far too many choices to be treated poorly and continue to do business with people like this.Be careful what you buy here!

Was trying a Nespresso machine on demo following a couple who did so. An associate came and told us rudely that we shouldn’t be doing that if we aren’t going to buy one. I apologized and said we didn’t know but she kept talking loudly so we returned all of the items we were supposed to buy and left. Their associates need more training in treating customers properly and maybe I would’ve considered buying but I guess losing one customer does not mean anything in their bottom line.Too bad I couldn’t put zero stars.

Love this place, live in Chino Valley Came to look around, and spent 200. 00 was worth it, got what I needed.

Applied for a credit card for store promotion. The first month bill is not my normal bill pay time. it was due on December 11, 2017 and a person from credit card company called on December 22, 2017 told me if i payed full amount i would not be charged for late fee and interest charge. Payed full amount right away. However, the late charge and interest charge showed up on the following 4 statement. Called them every time to remind the agreement that they promised. Williams-Sonoma report me for 30 day late to credit bureau on March 2018. When i call Williams-Sonoma credit card, i was told that they would give me a curtsy waiver. because the reporting was not their fault. HOW WOULD THAT BE A 30 DAY LATE, WHEN PAYMENT WAS MADE 11 DAYS AFTER THE DUE DATE?DO NOT ACCEPT THEIR CREDIT OFFER. ITS NOT WORTH IT. MY CREDIT SCORE DROPPED TO LOW 700. BECAUSE THE ERROR WILLIAM-SONOMA HAS MADE!!!!! WORST OF ALL THEY DIDNT THINK THEY MADE ANY MISTAKE!!!

Great for Christmas gifts and unique kitchen finds.

Wonderful stuff, but too pricey for me to actually buy much of anything. :(

Nice store with many options available.

The store is quite a distance from where i live, but i love the products.

Kerrie still works at the store and is still rude to customers, observing her interacting with other customers.

Lovely store to walk around in

Great kitchen store that carries Le Creuset and Apilco as well as lots of copper.

Horrible service. Kerrie definitely does not want to help, despite what the corporate office stated to me.

Almost impossible to navigate with a stroller, but they have a good selection.

So many excellent cooking ideas

Hide the blender are looking for

One of the best shops in Scootsdale..

Same owners of West Elm with poor customer service. Be careful about shopping at any of their stores, or do yourself a favor and don’t shop here at all.

Nice supplies

Its a nice store but too expensive

Lots of people working but only one register open so had to wait. Left instead of waiting.

I LOVE Williams Sonoma!

Great stuff!

Quality merchandise

𝕁𝕒𝕟 𝟙𝟚, ϩ⊘ϩ𝟙, 𝟙𝟙:𝟚𝟚 𝔸𝕄 𝔼𝕊𝕋 ᗪ丨丂匚ㄥ卂丨𝕎𝕚𝕝𝕝𝕚𝕒𝕞𝕤-𝕊𝕠𝕟𝕠𝕞𝕒, 𝕀𝕟𝕔. 𝕚𝕤 𝕒𝕟 𝔸𝕞𝕖𝕣𝕚𝕔𝕒𝕟 𝕡𝕦𝕓𝕝𝕚𝕔𝕝𝕪 𝕥𝕣𝕒𝕕𝕖𝕕 𝕔𝕠𝕟𝕤𝕦𝕞𝕖𝕣 𝕣𝕖𝕥𝕒𝕚𝕝 𝕔𝕠𝕞𝕡𝕒𝕟𝕪 𝕥𝕙𝕒𝕥 𝕤𝕖𝕝𝕝𝕤 𝕜𝕚𝕥𝕔𝕙𝕖𝕟-𝕨𝕒𝕣𝕖𝕤 𝕒𝕟𝕕 𝕙𝕠𝕞𝕖 𝕗𝕦𝕣𝕟𝕚𝕤𝕙𝕚𝕟𝕘𝕤. 𝕀𝕥 𝕚𝕤 𝕙𝕖𝕒𝕕𝕢𝕦𝕒𝕣𝕥𝕖𝕣𝕖𝕕 𝕚𝕟 𝕊𝕒𝕟 𝔽𝕣𝕒𝕟𝕔𝕚𝕤𝕔𝕠, ℂ𝕒𝕝𝕚𝕗𝕠𝕣𝕟𝕚𝕒, 𝕌𝕟𝕚𝕥𝕖𝕕 𝕊𝕥𝕒𝕥𝕖𝕤. -𝕎𝕚𝕜𝕚𝕡𝕖𝕕𝕚𝕒ℂ𝕦𝕤𝕥𝕠𝕞𝕖𝕣 𝕤𝕖𝕣𝕧𝕚𝕔𝕖 𝕖𝕞𝕒𝕚𝕝: 𝕔𝕦𝕤𝕥𝕠𝕞𝕖𝕣𝕤𝕖𝕣𝕧𝕚𝕔𝕖@𝕨𝕚𝕝𝕝𝕚𝕒𝕞𝕤-𝕤𝕠𝕟𝕠𝕞𝕒.𝕔𝕠𝕞ℂ𝕦𝕤𝕥𝕠𝕞𝕖𝕣 𝕤𝕖𝕣𝕧𝕚𝕔𝕖: 𝟙 (𝟠𝟟𝟝) 𝟝𝟙𝟝𝚝𝟝𝕣𝕊𝕥𝕠𝕔𝕜 𝕡𝕣𝕚𝕔𝕖: 𝕎𝕊𝕄 (ℕ𝕐𝕊𝔼) $𝟙𝟝𝟞.𝟠𝝟. + 🝝𝟞. +ℝ𝕖𝕧𝕖𝕟𝕦𝕖 $𝟝.𝟞𝟟 𝕓𝕚𝕝𝕝𝕚𝕠𝕟 (𝟚𝟘𝟙𝟡[𝟝])𝕆𝕡𝕖𝕣𝕒𝕥𝕚𝕟𝕘 𝕚𝕟𝕔𝕠𝕞𝕖$𝟜𝟛𝟝.𝟡 𝕞𝕚𝕝𝕝𝕚𝕠𝕟 (𝟚𝟘𝟙𝟡[𝟝])ℕ𝕖𝕥 𝕚𝕟𝕔𝕠𝕞𝕖$𝟛𝟛𝟛.𝟟 𝕞𝕚𝕝𝕝𝕚𝕠𝕟 (𝟚𝟘𝟙𝟡[𝟝])𝕋𝕠𝕥𝕒𝕝 𝕒𝕤𝕤𝕖𝕥𝕤 $𝟚.𝟟𝟡 𝕓𝕚𝕠🝕 (𝕚𝕠🝕) (𝕚𝕠🝕)𝕋𝕠𝕥𝕒𝕝 𝕖𝕢𝕦𝕚𝕥𝕪 $𝟙.𝟚 𝕓𝕚𝕝𝕝𝕚𝕠𝕟 (𝟚𝟘) [ℕ𝕦𝕞𝕓𝕖𝕣 𝕠𝕗 𝕖𝕞𝕡𝕝𝕠𝕪𝕖𝕖𝕤𝟚𝟠,𝟚𝟘𝟘[𝟞] (𝟚𝟘𝟙𝟡)𝕎𝕖𝕓𝕤𝕚𝕥𝕖 𝕨𝕚𝕝𝕝𝕚𝕒𝕞𝕤-𝕤𝕠𝕟𝕠𝕞𝕒.𝕔𝕠𝕞.𝕔𝕠ℍ𝕖𝕒𝕕𝕢𝕦𝕒𝕣𝕥𝕖𝕣𝕤: 𝕊𝕒𝕟 𝔽𝕣𝕒𝕟𝕔𝕚𝕤❸, 𝕸ℂ𝔼𝕆: 𝕃𝕒𝕦𝕣𝕒 𝕁. 𝔸𝕝𝕓𝕖𝕣 (𝕄𝕒𝕪 𝟚𝟞, 🝟𝟘𝟙)𝔽𝕠𝕦𝕟𝕕𝕖𝕣: ℂ𝕙𝕦𝕔𝕜 𝕎𝕚𝕝𝕝𝕚𝕒𝕞𝕤𝕊𝕦𝕓𝕤𝕚𝕕𝕚𝕒𝕣𝕚𝕖𝕤: ℙ𝕠𝕥𝕥𝕖𝕣𝕪 𝔹𝕒𝕣𝕟, 𝕎𝕖𝕤𝕥 𝔼𝕝𝕞, ℙ𝕠𝕥𝕥𝕖𝕣𝕪 𝔹𝕒𝕣𝕟 𝕂𝕚𝕕𝕤 𝕀𝕟𝕔,👇😎🥃

Excellent treatment and quality

Williams-Sonoma products are diversified and innovative, of good quality and good prices

Gucci gang