My husband and I walked in to Mattress Warehouse not having a clue how to pick a mattress. We were greeted by DJ. He spent as much time we needed to pick out a product. He was very informative and knew his products very well. He answered all of our questions I believe truthfully. Has definitely made our experience a good one. Will definitely recommend Mattress Warehouse to anyone in the market for a new bed. THANK YOU DJ
John did a great job helping me today with no pressure what so ever!Got a beautiful King size bed delivered the next day!Price was great also!!!Best mattress place for sure!
Pat did a great job helping me find the perfect mattress! I told him my needs and what I was looking for and he gave some excellent recommendations that were just what I was looking for! Pat also made sure to get me the best prices possible. I felt confident that I was making the right choice based on the info and advice he had to offer. Thanks so much Pat and mattress warehouse for all your help for better sleep!
John was amazing!! He is an asset to your company and should be recognized. Thank you so much.
I just have to say that this mattress place is amazing!!John that sold us our bed set is so incredibly friendly and polite. His knowledge of everything pertaining to his job and our needs, was on another level. My wife and I where actually quite surprised at how nice he was. I would definitely recommend this place to anybody. Even Patt that I spoke with on the phone was super helpful. You just dont find customer service like that these days. Thanks John!!Shane H.
I had a wonderful experience purchasing new mattresses for my children. Fast and experienced salesman. Not pushy. I didn’t want to wait for delivery for the one set and he actually loaded it all in my Subaru for me!! Who does that? The second set is set to be delivered for the date that’s works best in my schedule. They will take away our old. Super convenient. He was fantastic. I can’t say enough.
Great service! John was very quick to help and was very knowledgeable about each mattress and what would help best with why we were there for a new one. He was also a very nice and patient with my family. Overall it was a good and enjoyable experience!
Excellent customer service & prices!!! John was amazing to work with! He was knowledgeable and understood our needs. We were there to look for a queen sized matress for our son and ended up purchasing a new king mattress for ourselves as well because the prices literally cannot be beat.....best part is we will be sleeping on our new mattresses by this weekend!
I went here because I had so many bad experiences at other mattress places. I didn’t even wanna shop anymore after buying two and having to return them.. then I read the reviews and flew in the door and JOHN THE MATTRESS GOD did not disappoint!!! What a knowledgeable wonderful man ! He was so easy going and helpful took his time with me! Didn’t even care about the sale was just happyTo help after all my bad experiences! It just got delivered today I can’t wait ! I’m so thankful for John at this store your the best man thank you 😊!
John was incredibly nice and helpful with finding us a good deal on a bed. His experience helped steer us in the right direction in terms of quality and durability with the different beds. Definitely recommend this place!
John was very nice to deal with. No pushing and very knowledgeable.
Help!!! We have just been notified that a delivery is going to the wrong address tomorrow morning (8/24). Even though the correct address was given, they just sent a text that the mattress is coming to our College daughters HOME ADDRESS in Carlisle and it needs to be delivered to her apartment in Scranton----how do we fix this? This is crazy, she received notification at 8:31 PM tonight for a 7:30 am delivery tomorrow morning - and no one is available and answering our calls or texts!!
John took care of us last week. We had been to a few mattress places and actually went out to the car to discuss. After 5 minutes we went back in and bought our mattress from john. He was the reason we went back in. Very knowledgeable,very personable and most of all very honest. You have a great employee at your store and a asset to your store. Would recommend him to others and actually already did !
John was very helpful!! Needed a mattress ASAP and he worked with me to find one that would be delivered that was also a good deal! His help was much appreciated!!
I walked in here expecting to try out some mattresses and just ordering from the manufacturer on my own, but my experience was so positive that I walked out a new mattress owner! From the moment we walked in, John helped me every step of the way in finding the exact mattress for me. He was genuinely kind and so helpful, never making me feel pressured in any way. He also was a huge help in coordinating the best possible delivery option for my out-of-state move. It was great working with Mattress Warehouse and I will be recommending this place to everyone I know. Thank you again!
Very informative and able to answer any questions didn’t feel like we were being pressured into buying anything even stated “ it’s a big purchase “ and to take time abs find the right one which meant a lot ! Would recommend to everyone !
I had a great experience! We found an amazing mattress for a great deal! The staff is amazing! My 1 year old approves! She was all over the store giving her review! Awesome place to shop for a mattress!!
John was very patient, knowledgeable and helpful. We tried many mattresses and asked many questions and he was happy to help. Very polite too
John is extremely kind, patient, and knowledgeable! He helped me find the right mattress for me without making me feeling pressured or rushed like other places do. He was also able to help me pick out the perfect box spring and mattress protector —all delivered to another city right at the time I need it! He was a pleasure to work with and made the process stress-free. I highly recommend working with John at Mattress Warehouse to buy your next mattress!
Great Salesman, Great Delivery Guys! Very professional and prompt. Excellent price, and their customer service is second to none! Amazing Experience all around! A++!
John was outstanding very helpful very knowledgeable which made me return there to purchase the whole bed
John Maz was very helpful and through with the differences and details of the different mattresses.
Thank to John, first listening he listen to our needs and provide us the best advices
I dragged my husband here, & he said we weren’t leaving with a mattress today.. well he was wrong! John was great, he was in no way pressuring and showed us absolutely everything. I’m very excited and happy with the price of our new king mattress!
John Maz was terrific. He is knowledgable and friendly. He helped us choose a great mattress. It was clean and well stocked. I recommend Mattress Warehouse to anyone looking for a great mattress for a good price.....
I just got my first apartment and needed a comfortable mattress that wasn’t too expensive and John Maz hooked me up. He got me a great memory foam mattress at a discounted price I could afford. 10 out of 10 recommend for all your mattress needs!!!!!!!!!
John was extremely helpful with my bed frame and box spring purchase! Highly recommend.
The customer service was fantastic, we were matched with a mattress that we loved and even were able to get an adjustable base in our budget. The purchasing process was very low pressure which was fantastic and were shown everything that matched with our sleep style and were very happy with our purchase. Thank you John for the fantastic customer service experiment!
John was extremely helpful & knowledgeable! Made the process so simple, comfortable and quick. Would highly recommend coming here and asking for him if you’re in the market for a new mattress. We were a young couple on a budget & he helped us out a lot!
John was so helpful and friendly. They have great prices and a great selection of mattresses.
Super happy with how John helped us find the perfect mattress for my hubby and I. We never knew how easy it could be to find the perfect fit for the both of us. It wasn’t overwhelming at any point, prices were great, and you can’t beat their knowledge of their products! Will always use these guys and recommend friends and family to go here. 10/10
We needed a new mattress and I had done all the research I thought I needed. The intention was to go to the store already informed, knowing what we were looking for, so we wouldnt be bothered by any pushy mattress salesmen. Turns out that the salesman, John Maz, was not a typical pushy salesman at all. He was very laid back and put us both at ease pretty much right away. We spent quite a bit of time trying out different mattresses until we settled on a Comforpedic memory foam mattress...which wasnt even on the original list I had made. John worked with us and helped guide our decision to the mattress we bought. This was on a Saturday and we were able to get delivery on Tuesday! Turns out that the mattress is great, very comfortable. The whole thing was an outstanding experience overall.
Great experience. We would go back again. The guys are very knowledgeable with no sales pressure. Thank you.
My fiancé and I worked with John. He was courteous, did not pressure us, and was patient. He gave us good insight to help us make a selection, and when it came down to pay, he helped us make a decision and plan to make our purchase. We look forward to getting better sleep. Thanks John M.!
Pat, was very helpful and knowledgeable on the products.
Great experience! John made purchasing a mattress easy and stress free. There are many choices but I highly recommend this place before you purchase a mattress.
John was great as he wasnt pushy and was very welcoming. Definitely would recommend buying from the store with John.
John was excellent to work with. Answered all our questions. Showed us all our options. Never high pressure. Let us make our own decision. Highly recommend dealing w John Moz in the Dickson City location.
I appreciate the business and the best deal I just got on a very comfortable bed..this experience is amazing
DJ was super knowledgeable and professional in helping us find just the right mattress. Delivery was also quick and easy
John was very professional and honest, got me and my partner out fast very nice . Recommend 100%
Wonderful experience! John was extremely knowledgeable and helpful. I purchased 2 mattresses today! I had many questions and John had all the answers. Very friendly and polite.
John was very knowledgeable and gave us the best price available! Highly recommend.
I purchased my new mattress from sales associate John M and he was extremely helpful, no pressure to purchase and most of all listened to my concerns and gave good advise on what type of mattress will give me the best sleep.
Very good prices and sales people… will work with you on prices.
Had a great experience, John was very helpful. Got a great deal. Would highly recommend!!
Very easy to work with very satisfied
Fantastic service ask for John he’s the best!
John made buying a mattresss quick, easy, and absolutely painless! In and out in 20 minutes. Highly recommend. Thanks John!
John, was amazing got us the mattress we have been dreaming of! Made getting our mattress fun! Highly recommend!
Stopped by to see if we could find a good mattress & found the perfect one! & got a mattress base that we got to try out! They have a great system to help find the perfect bed for you. John was a great help ! Never going anywhere else for mattress needs
Just spent some time browsing for a new mattress and adjustable base. John was extremely helpful! So friendly and knowledgeable! Took all the extra time we needed to explain options, features, and answer all our questions. Beat the price we got from mattress firm. Recommend John and mattress warehouse to anyone! Super happy and satisfied with the service!!
We desperately needed a new mattress and started looking right before COVID-19 hit. Once everything settled down we noticed a new mattress store in town. We decided to give it a shot and we were not disappointed. John was super nice and very informative. He made the buying process extremely easy. We definitely recommend John and Mattress Warehouse.
Great customer service! Great products! Very happy with our purchase! The mattress is excellent! Sleeping better already! We were there on a Thursday night and the mattress was delivered Saturday morning!
John was awesome! He was super friendly and was great to work with! He wasnt sure my mattress would fit in my car so he went out and measured the car!! He is such a nice guy. I told him I will be back when I am ready for a new mattress for me:)
Went to other mattress stores they were more money by far than mattress warehouseThe service at mattress warehouse was fabulousWe went in to buy a queen mattress and he was so knowledgeable we ended up buying a full mattress & foundation & 2 twin mattress’s & bunkie boards for both and 4 protection covers along with the queen mattress. Pat treats people right. Would not go any where else . Pat was polite knowledgeable and just great.Thanks for everything Don
Had no intention on buying a mattress today, but we walked the Mattress Warehouse and was greeted by Pat who was a very nice gentleman. He asked us what we where looking for we told him and we did a mattress test and took us to the the mattress we ended up buying.... Pat was very up on his knowledge on what we asked about the mattress and most of all, was not pushing us into something and gave us our space to talk and to decide if this was what we wanted or not. Thank you Pat/ Mattress Warehouse... Our mattress will be here on Friday.....The Parinisis
John was very helpful and patient with our pickiness of comfort . He was very knowledgeable and not pushy at all . Very pleased with his customer service and our purchase we made this weekend !
John was very knowledgeable and helpful.I feel like I got a fair price.
I dont know the guy that works there name but this is my 2nd time buying matrees there in a year and hi has a fantastic customer service and love the matrees and prices ❤
John was very helpful on finding a comfortable and affordable mattress in stock. Going home with a new mattress thank you John
John was great. I went in looking for a mattress for my guest room. He was very personable, quick to answer any questions I had, and worked to get me a great mattress within in budget.
John at Mattress Warehouse was super helpful in getting us the perfect bed for our moms birthday! Shes gonna be so happy. Thanks John!
Great customer service!
Great experience. Patrick was very patient and informative, great selection and explanations.
Good experience, no high pressure sales. Actually being delivered next day also which is a huge plus.
My husband & I visited the store to try a Nectar mattress before ordering it online. We were shown to the mattresses by John, our sales rep. We expressed our concerns and what we were looking for, and he actually directed us to a more comfortable king size mattress, suited to our needs, and was able to give us a phenomenal deal which ended up being $100 less than the Nectar. We were also able to get a waterproof cover included with the 100-day no interest financing deal. Overall, we are absolutely thrilled and will be visiting them again when it’s time to upgrade our daughter from her toddler bed! John is the mattress Houdini, according to my husband.
Great customer service! John the store manager was very knowledgeable on the different mattresses and helped us better understand the process of buying a mattress and the different types that are most compatible.
Got exactly what I was looking for. Same day, quick and helpful service from John who knows his stuff about mattresses. He made sure to find me one that checks all the boxes!
Great service and affordable prices
What and wonderful sales experience..! Pat you did an exceptional job. Very knowledgeable and informative!! Thank you!!
This new mattress store has a new building, new appearance, and a huge selection of many name brand items. Their selection offers a variety for all age groups, budgets and necessities. They also greatly support local communities and are great people to work with. Prices are very reasonable to match your budget! Sales people know their material to explain the differences which you can understand by testing each mattress.
John is literally the best is the bizz!!!!
DJ was so helpful and thorough in making sure we were happy and comfortable with the mattress we purchased. Great experience.
Best place to get a mattress!!
John Maz was very knowledgeable about mattresses. He even had us do a sleep study in the store to pick out the mattress that was the best fit for my husband and I. He was even very patient as our 2 year old son ran a muck around the store. Very satisfied with our purchase and will be coming back for the toddler mattress in the future!
Great customer service and great prices. The sales people are honest, knowledgeable and easy-going. We are happy with our purchase.
We bought 3 mattresses from this location. The salesmen were very helpful and knowledgeable. They were able to find us the type of mattresses we were looking for and we ended up spending less than we were anticipating. I would definitely recommend this store.
We went into the store and immediately John came over to help us out, he had us use a computer bed to determine what mattress was best for us. He showed us the wide selection and didn’t upsell us at anytime for anything. In the end, he led us to the perfect mattress that I am excited to sleep on. They were very professional and did a great job👍👍👍
DJ was the best. Very knowledgeable, took time to educate me on choosing the right mattress
Awesome inventory and prices. The sales people are really nice and knowledgeable. They also give great deals.
Very quick and and very nice
Nice selection, reasonable prices. Salesman James was extremely knowledgeable and friendly. Very happy with our purchase!
Large selection. No pressure. Salesman John May was informative but not pushy. Found mattress set we liked and got it. No hassles.
If you are looking for a new mattress please stop by the Mattress Warehouse and speak with John Max and James Recca. John and James were so helpful as we picked out a new mattress and frame this weekend. They provided us with a variety of mattress to try, answered all of our questions, and did not push us to buy something right away. There is a huge selection of mattress and frames with all kinds of options. James and John are very knowledgeable. The prices are excellent! Our new bed is arriving in 3 days. We will definitely go back to Mattress Warehouse when we are ready to purchase new beds for our sons.
Overall a great experience..the gentlemen was extremely nice and very helpful every step of the way..
Excellent service and knowledge about the various beds. We really needed help in picking one out and John was patient with us and told us everything he knew. He didn’t try to push the most expensive bed, and told us which lower priced models would be a great choice. I would buy here again in a second.
Thank you John for helping us pick the perfect mattress!! Outstanding service and friendliness! State of the art bed match machine to help us find the perfect fitness! Thank you again!!
Def. recommend mattress warehouse! John was very helpful and informative, answered all questions I had! Awesome salesman!
Loved the entire experience and we love the mattress we have chosen! Sales rep D.J. was very thorough to ensure we were making the right selections!
John was SO helpful! He put my wife and I on a mattress contraption that told us exactly what type of mattress we needed *and it wasnt the most expensive mattress in the store!*. He was honest, knowledgeable and very personable. I dont think Ill buy another mattress from anyone else. Thanks John! 5 stars all the way.
Just purchased a queen sized bed today and had an amazing experience. Extremely friendly, fast, and easy. The bed is Exactly what I was looking for.
James made buying a mattress so easy and informational. He helped us both to make a decision which Im sure we couldnt have made without him. Couldnt be happier with the entire process!
Great place
Great information and selection. We worked with John Maz and James Recca, who were each friendly and laid back. Quick delivery also arranged. Highly recommended.
Understand that Mattress Warehouse is NOT responsible for any damage they cause to your house (or so they say)!! We spent over $3000 on two mattresses only to have our hardwood steps and floor damaged by their horrible delivery service. They also did an awful job installing the frame we purchased to go along with the expensive Tempur-Pedic bed.Please avoid Mattress Warehouse! Give a “like” to this review if you decide to buy elsewhere.Read on if you want the full details....I had the old bed disassembled and ready for the men to take it away. One of the delivery guys decided he was going to remove the old queen mattress by himself. I told him twice that he should have his partner assist or I would help him. Nope, he then proceeded to drag the mattress down the steps then across the foyer. Before he got outside, I noticed a gouge in the steps and the floor. There was a spring protruding from the mattress. This wouldnt have been a problem if it was carried instead of dragged. Any professional delivery service knows this. The guy then decided to argue with me that he didnt cause the damage despite the fact it was completely obvious it was his doing. After they left, I decided to look at the installation of the bed and frame. The lazy guys didnt even put the frame together. The screws to hold the cross member werent even inserted at all!!! Some were sticking out so bad that they ripped the new box spring that we just paid for. I had to take the whole bed apart and redo everything. I also spoke with two very rude people at their delivery service who told me the contract that I signed (which no one has produced for me) had a clause to say they were not responsible for any damage. I guess the contract also states they are not responsible for installing the items correctly either. I also sent an email to their delivery service to file a complaint, but never received any response. This business obviously doesn’t care about the customer once the purchase is made. Keep in mind, you cannot get a refund on a mattress; it can only be replaced/substituted by another one. So either way, they get your money.
Great service and people, answered all my questions great selection of mattresses DJ and John are very knowledgeable and have the best technology to find a best night sleep fit for you
James Recca was very helpful and explained in detail the pros and cons of each mattress we were looking at.
Very happy with my purchases today!
Good customer service!