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Staples
536 Lafayette Rd, Seabrook, NH 03874, United States
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Staples

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To
Review №1

It is a neat place for computers and businesses.

Da
Review №2

Sad to say, theretail stores for staples will most likely close up in about five years. I order on line, and compare their prices with amazon.

JB
Review №3

Self service and the network here is a disgrace in the copy center. Wifi is so bad and has been for as long as I can remember that you will be waiting hours for your document to send to print me. For years they still cant get their act together with quality equipment, ease of use, and functionality. They use Xerox machines and the tablets are horrendous. Dont even attempt to go their in the afternoon. A complete disaster if your in a hurry for the end user. As a former employee years ago, I would be on the phone for hours with Xerox out of Canada and we solve nothing but busy work. They for sure havent tried the equipment from a consumer perspective, and if they did it was half fast at best. Staples needs to up their game and bring up their quality and standards for the business customer and get out of the fast food of office stores and have people from the States test their software and equipment, not from overseas to save money. Its pathetic and quite honestly, rediculous.

be
Review №4

Love this store always find what I need. Helpful with computer issue. Very polite & informative

Em
Review №5

Every personnel you come across asks if you need help. Store management is always on sight. Good selection with reasonable prices. Dont forget to check out the clearance section for great deals

Up
Review №6

Tom did a great job helping me find what I was looking for. Im an objectively difficult person to deal with, but he was very professional, and had a great attitude, when he didnt have an answer, he said I dont know, Ill find out, and then he did. Thank you Tom!

Su
Review №7

Donnie really helped me this evening regards sending a fax that was very important to me that needed to be received asap.It is employees like him that encourage me to return to a particular store because of the service and help that I receive. I know he is doing his job and what is expected of him, however, when they are courteous with a positive attitude, that makes all the difference. So, thank you Donnie

P
Review №8

Im traditionally a big fan of Staples. Today, not so much. I looked up an item on line to check price and availability. I stopped in the Seabrook, NH location after work to purchase the item and saw it was a higher price in the store than on the website. I pulled the item up on line on my phone at the register to point out the discrepancy only to be told we dont match internet pricing. I pointed out that it was their own website and she said according to our new manager we dont match any internet pricing, not even our own. I was told I had to order it online for a store pickup to get that price (again, as I was standing in the store). I asked if the manager was there so I could speak to him and of course he was not. I said I was all set, left the item and went home and ordered it online...........from Amazon!

De
Review №9

Easy to find. plenty of parking.It is with many stores to shop.Nice clean store with friendly staff.The tech were friendly and very coopertiveand have a great 4 to 48 hr turnaround on repairs.

Be
Review №10

I purchased a cell phone there and Paul, the Asst. Manager stayed late. I called recently for him to order me a laptop. Got that with the $99 install package to transfer data and they continued to provide service for the next few weeks. I also purchased a new printer and mouse. I love going in there and also use the copy center. I dont know what Id do without them in Seabrook!

J
Review №11

Great hospitality ... They gave me a little extra time after closing hours to finish printing some documents 👍🏽👌🏽

Ma
Review №12

Always easy to find what I want. The sales associates are ready to assist.

Do
Review №13

Has what I need for home office, some good sales.

Iv
Review №14

Unprofessional customer service. I called to ask about the cost of a couple different print service options. Apparently I reached a cashier who needed to field the call because the print center was busy. I understand busy... not a problem at all. Let me know to call back at another time. Instead I got this:Staples: “Their wicked busy ovah theya... I don’t know what to tell ya hunny”Me: “Would would be the best way to talk to someone about pricing and turnaround time on printing ARCH D (24”x36”) full color?“Staples: “Hold on a minute (yells across store). Wait, what do you need again hunny?”Me: “24x36 full color”Staples: “(sigh/attitude) what size?Me: “ARCH D 24x36”Staples: “What size?”Me: “24x36”Staples: “Black and white?”Me: “No, color”Staples: (yelling across store) “Can you get this guy a price on 24x36 black and white?”Me: “Sorry, no... full color please. Not black and white”Staples: “No! Color!”Oh my...

Dr
Review №15

I shop there every week. They always go out of their way to help me. Everyone is extremely kind and considerate, especailly the managers.

St
Review №16

Awful store. Consistently disappointing service, go elsewhere, we are.Last event, we needed 30 (nothing special) copies, Thursday AM order, for PM event, `cant deliver until Saturday`, really 3 days for 30 copies ?!?.I even called Corp Customer Support and eacalated, because it didnt make sense, no help.Dont count on this location for ANY kind of `mission critical` services!

Sh
Review №17

Excellent products...great staff...relaxing environment

La
Review №18

Excellent customer service - especially their print shop - they bend over backwards to help you out!

Pa
Review №19

Since the one in North Hampton NH decided it was not profitable to be in the seacoast -- I have VERY happily frequented Staples in Seabrook -- Thanks for remaining here!

So
Review №20

The times Ive entered the store have left me with a bad taste.The first problem, which has happened each time, was the utter lack of knowledge the employees have. Im not talking just technical knowledge about an item, but also the lack of even knowing what items are available. I asked if they had ANY laptops with blu-ray drives. The kid who was helping me didnt have a clue; he ended up asking someone else and together they checked each computer individually. Its not like there were hundreds of computers, there were under 10 total. But he acted as if I was inconveniencing him! Its your job sparky.I experienced another issue, not related to me personally, on the same day. While I was waiting for help, a man asked another employee where a product was located. The kid asked the man, Do we even have that? The man, looking dumbfounded, said, If I knew that, would I be asking? The kid responded with, Well, I dont know then sir. It was incredibly rude. The man walked out.Another issue I have with Staples in general is, why are products so limited in the store? A for instance of what I am talking about: If you look at Staples online you can find 155 SDHC memory cards. In the store itself, there are 6 and they are the higher priced ones.

Da
Review №21

Its really a shame they hire people that are just so plain rude, specifically in the Copy Center. I have been talked back to MULTIPLE times, given attitude, been told Ive been lying, and even talked to management, to which I was told they wish they could fire ___. I have tried multiple times, to give this store a chance, because its closer to me, but I will now be driving out of my way to avoid this store... Shame on you, Staples, for closing down North Hampton, where employees were polite and knowledgeable of their jobs, and instead, keeping the Seabrook store, which is quite the polar opposite. There is rare exception, which includes a handful of managers who try their hardest to polish this turdof a store, and people such as George, on the floor, that work hard to make people happy.I am a Business owner that needs a good amount of printing and you have officially lost my business at this location, and slowly all locations period. I have been forced to order things online and gone to other print shops, just to avoid this store.

Ja
Review №22

I went to Staple in Seabrook,NH to get a map from Google Earth enlarged and printed, 5 times. First they couldnt do it because of copy Right laws and each trip after that was something else. After I gathered all of the info to get the copy Right Permission, a tall,redhead man in the copy center was so obnixous and rude and told me that they didnt do that kind of work so I left again. My next trip back an young man took my info and sent a fax to Google Earth and left me standing while he went to pack purchases at the checkout. I sent an email to the manager who did answer me a few days later and asked me to come to the store and he would try to straighten things out. I was at this point in time, so mad, I went back and he was very nice,took all of the info that I needed to have printed and placed to order to have it done. He asked if I was okay with all of this and I thanked him and told him that I will never enter that store again !

Mi
Review №23

Very friendly and helpful staff

Su
Review №24

Great service. Super kind person at the checkout.

Al
Review №25

Worst staples location I have ever been too.I waited in line at the ups shipping area for over 20 minutes before anybody came over to ask if we needed assistance.I tried to ship a package internationally, the young man at the shipping center had no idea what he was doing, the manager would not come over and help him, and when asked to help he gave an attitude and told him to find somebody else to help him. The manager was nowhere to be found after that, I will never do business here again.I think the store could use a new staff, and most certainly a new manager.

Jo
Review №26

Helpful friendly staff.

An
Review №27

Bought a chromecast from this store. Got home and the seal on the box was broken, the connector was bent (almost off) and the entire charging unit was missing. I drive back an hour after I bought with receipt and explained that I think I was given someones broken return and I was met with an attitude and an argument from the clerk that they dont put returns on the shelf. This attitude was shared by the manager. They finally let me get a replacement after a five minute plea that I did in fact just buy it and the seal was broken so it was clearly owned previously. After I come back with my new chromecast the clerk is wiggling the connector and tells me its supposed to have wiggle room. I tell her I own another one of these and that is not true. She rings it up, tosses my new chromecast back on the counter and says There you go. Ill never come back to this Staples ever again. Extremely rude. Worst customer service Ive ever received.

Te
Review №28

George knows the store inside and out and can answer any question. Great guy, great service.

Di
Review №29

A new place for me to shred paperwork, had no clue!!!! Good price!!!!

Sa
Review №30

They were very helpful in looking what I was looking for.

Pa
Review №31

Always great service.

Su
Review №32

School supplies.

Al
Review №33

If it werent for the copy and print center, my marketing materials would look like something a 4th grader drew with crayons!

Ba
Review №34

The service was good but the problem wasnt fixed. I waited for a call back but it didnt come. I will be back tomorrow.

Mi
Review №35

Service unremarkable [ Not- Good ] = as Bad as the Boston [ M B T A ] Service = [ Crapp ] = Poop a scooper; Bad service = Bad Reviews !!!!!

Ca
Review №36

Great help from associates

Ca
Review №37

I went in to buy a phone for my home, and the sales person was very rude. Spoke with the manager, and she didnt seem to care. Went down the road and bought it at Walmart.

K
Review №38

Unfortunate location but pretty good facility. Friendly staff but they are usually under-staffed.

Ti
Review №39

Number is disconnected. Seriously...

Mi
Review №40

Great service!!

Ro
Review №41

Website terrible

Review №42

Very good service !!

Information
23 Photos
42 Comments
3.8 Rating
  • Address:536 Lafayette Rd, Seabrook, NH 03874, United States
  • Site:https://stores.staples.com/nh/seabrook/536-lafayette-rd?cmpid=st_ll_goo&cid=LS:RETAIL:G
  • Phone:+1 603-474-8511
Categories
  • Computer store
  • Office supply store
  • Electronics store
  • Office equipment supplier
  • Office furniture store
  • Paper distributor
  • Print shop
  • School supply store
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–9PM
  • Thursday:10AM–6PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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