Our family has experienced excellent service from Seaford location. While all employees have cared for us well, I have great appreciation for Cody B. He goes above and beyond to be courteous, professional and effective. Thank you.

Managers were great to work with. Even handled difficult and obnoxious customer really well. Pricing was very fair. Four new truck tires

Arrived at open, but was told there wasn’t a tech for another hour to look at my leaky tire. Came back the, they took my car and took 3 hours to look at a it. They claimed there was no leak, and tire was fine.By the time I came to pick up, my tire was already halfway flat. I could hear the air hissing out of the leak, but they still claimed there was no leak, tire was fine.I took it across the street to Tire King and they found a leak immediately and patched in 10 min.0/5 for Mr. Tire5/5 for Tire King

I took my car to the Mr. Tire Service Center located at 29598 Sussex Highway, Seaford, Delaware 19973 yesterday, April 10, 2021 to have a new battery installed. They were very busy, so I offered to come back today, April 11, to pick it up. I handed my car key to “Eli” and left. Today I called to find out if the car was ready. I was told that it was. When I got there, Eli couldn’t find the car key, or the package that had my invoice. Eli looked around for it at the counter, but he was in no hurry to find it. I overheard him tell a coworker that somebody else had done the work, and my car key might be locked in that person’s tool box. I asked for the tool box to be opened, but Eli didn’t have that key either. Eli strolled around turning things over, pushing things around, and opening cabinet doors, but he couldn’t find my car key. I asked him to break the lock on the toolbox to get my key, but he refused to do it. I called the police because the reasons I was being given as to why I couldn’t pay my bill and drive my car away weren’t making any sense. Eli had some things to say about how I should be showing him more respect, and how it was an accident, but nobody was giving me my car key or giving me a bill to pay. My time was being wasted. I pointed to the interior store camera and told Eli I would subpoena the footage if this problem ended up in a courtroom. He then pointed to a computer screen and showed me that the camera had been turned off. Eli seemed to enjoy doing that. How does that kind of “accident” happen? How does an auto service center lose a customer’s car key? It would seem to be important for an auto service center not to lose a customer’s car key when the customer has left the vehicle overnight for service. The car won’t start without the key. Eli wasn’t particularly bothered by my problem, except for the fact that I was still in the store and I wasn’t happy. The police officer took down the information and gave me a ride home. I got my spare key at my house, went back to Mr. Tire, paid my bill, and left. There was no reduction in the bill for my lost key. I am reasonably certain that my car key is locked in an employee’s toolbox who wasn’t working today and who couldn’t be reached by telephone. Don’t go to that Mr. Tire service center. Don’t turn your car key over to Eli. He won’t make much of an effort to help you. You will waste a couple of hours and then end up solving the problem yourself.

Great customer service got my car in right away and was told it could take an hr to 2 hrs and it was done in about 45 min and price was very reasonable 10/10 will use their service again!

The young man in Seaford de Branch was very kind and pleasant. He had to do the front desk and the garage. He needs a 5 star raise. His name was Cody.

Had an appointment today at 12:00. Arrived on time. I had scheduled an appointment for an oil change and an alignment. When we arrived we were told they couldn’t do the alignment because they only had one tech. Ok fine do the oil. We wait two hours (my fiancé, me and our infant son) and when they finally bring my car back around they tell us they couldn’t do the oil change because the oil was “bone dry” and they didn’t wanna end up in handcuffs if anything happened to my car, but said they topped off our fluids 🤦🏻‍♀️ Why did it take them two hours to tell me they couldn’t change my oil? Spoke to corporate and they don’t know either. I use to recommend people to go here but never again and I will never be back. The man at the front counter was rude and really had an I don’t care attitude. Terrible customer service.

Good morning.I would like to say, from the customer service to my experience of being set-up to get brand new tires and being informative, Miss. Lisa Preville did a wonderful job! I appreciate all of your assistance!Keep working in excellence!

Lisa here at Mr. Tire was fantastic! She was so informative, friendly, and knowledgeable about the different tires I was considering for my vehicle. The work was done within the timeframe she said and I couldn’t be happier. Customer service is top notch here. Thank you, Lisa!

Most of the reviews here seem to be obvious fakes. Eli was unenthusiastic, unsympathetic, and had a general attitude of not caring about anything. If you take your vehicle here expect price gouging, bad customer service and extremely long wait times up to 7 hours for a oil change. He did not even want to re-print a receipt for me. I felt like I was a bother to them and my time did not matter to them at all. He tried to get me to buy a new oil pan for around 700 when it was not needed. These people will rip you off and disrespect you. I will never go here again.

Considering the virus we werent allowed to stay inside so it was kind of hot outside. But the service was excellent Yokohama tires are really nice the off road. I plan on going back to buy a spare did a nice job

I called and the manager Lisa answered. I asked if they had my tire size in stock, Yes! Can you do it while I wait, Yes we will be waiting for you to show up to get you in right away. Changed my tires and alignment while I waited in a reasonable amount of time. I recommend you give Lisa a call before you head elsewhere!

After a whole night of worrying about my popped tire and my tire pressure being so wrong even tho i got it all checked yesterday and everyone said it was good to go. i made it up to Mr Tire on a spare in the rain. i was greeted right away and they were very thorough with me. i felt so comfortable even for someone who doesn’t know a thing about cars and tires and everything! absolutely amazing!

They are always polite my car is always ready when they say it’s going to be love it ❤️❤️

I drive a fleet vehicle for work and needed new tires. I had never used my fleet card, except for gas. I wasnt sure how it worked. The staff at Mr. Tire took care of everything. Lisa was fantastic. They made the phone calls, got approval and ordered my tires. The service was prompt. I did not have to wait at my given appointment time. The waiting room was neat and clean. I highly recommend this Mr.Tire to anyone needing service.

I stopped by to get a patch on a tire. There was a nail stuck in it. Looked worse than it was. Andrew was the one who helped me out. He greeted me with care and concern getting me in and out in a timely manner. The mechanic Corey took the tire off and patched the hole quickly and efficiently. He explained the process and was very courteous and pleasant. My tire is as good as new now! Ill definitely be back if ever needed.

Lisa up front was very prompt and welcoming. The building was very clean. The coffee was hot. They were very busy and still managed to get me going in a timely manner. I called 6 local tire places and Mr tire was cheaper on all levels of tires. Thanks for the wonderful tire experience!

Just got my brakes and rotors changed and the service was great. Got me in on a few days notice and got me in and out as quickly as they could. Lisa was great! Very Knowledgeable staff! Would recommend to anyone! Will be a return client!!!!! The work that was done was excellant! 5 STARS

This was the easiest and best departure from my money. The staff was friendly,courteous and answered my questions completely. The premises were neat and clea. The customer waiting area was inviting and completely stocked. After being turned away by the competition, this was indeed a pleasant experience. I will not hesitate to recommend this establishment to my family, friends and others.

Poor customer service and snotty repair job.My Step Son came in this morning to have front tires aligned. He was quoted $120.00 5pm PM comes and the job was still not completed after 7+ hours. He receives the bill and its $240. No real explanation of what was done and why the charges were over double. And to top it off, the tires are still not aligned, they are much worse..

This location is run well with certified mechanics and helpful managers.After replacing all 4 tires, alignment, flush the radiator fluid, and oil change, the staff went above and beyond my expectations to repair the hydraulics of my spongy brakes, making them safe again.This work on the brakes corrected a problem that another repair shop previously was unable to properly flush or bleed the brake lines.This Mr. Tire visit was convenient since I did not have to return again later for brake service.The waiting room was very clean and the amount of time to complete all of this work was what Lisa said it would be.It suited me well to set an appointment ahead of time the day before and schedule service for the early morning.

Price of oil change with coupon $14.99 plus $2.90 for recycling fee. Final cost $$26.68Other charges for shop supplies. Why do they give a price for a service then add bull##$# charges. NOT AN ETHICAL BUSINESS PRACTICE!

They need to update there computer system for I did an online sign up for service and come in and nothing. Service is alright and store is kind of clean with the exception of the rest room

Had to get my tire fix cause I had a flat that morning, when I called, Lisa Shoaff she was very pleasant on the phone. I told her what time I would be by to bring my tire, I was running a little late but she waited for me right at the door. She did an excellent job of taking care of me. Keep up the great work Lisa youve done an outstanding job.

Mr. Tire was very helpful in selecting the correct tires for my vehicle. The tires were ordered and Mr tire promptly called as soon as they came in to schedule a time to install them. The tires came in quickly after being ordered. The store has a nice display of products available. Comfortable waiting room is a plus. Store is located in shopping mall, take a short walk to shop while your a being installed is nice too.

Made an appointment for 1pm for an oil change. Arrived a little early but they seemed like they didnt know I had an appointment. As of the time this is being written I have waited over an hour and a half...they still are not done. This was my first visit here and I can safely say I will never return

Look forward to next visit

Lisa was awesome. Had a nail in my tire and had to replace the tire. Price was great for a new tire! They were really fast and very pleasant! Definitely recommend!

I had a set of 4 snow tires shipped to Mr Tire in Seaford, DE for install. Lisa called and scheduled an appointment same day. My Suburban rides amazing on new tires with an alignment. Lisa and tech where great to deal with. I will be back in the Spring to change tires!

Today I had the pleasure to work with Lisa. She was very knowledgeable and helpful. The service was fast and efficient. Also the staff was very polite and friendly. Thank you Lisa for your great service. Keep up the great service Mr. Tire.

My battery died in my car and they took me right away to get a new one!! Def recommend they are amazing

The service is excellent. The waiting room is fantastic. The front counter was very helpful as I described my issue and they knew exactly how to fix it. Would highly recommend it to anyone who wants car service done.

Lisa was wonderful. C: She helped me understand that newer tires on my dads car have sensors in them to indicate to the driver when the tire pressure is low or there is a leak within the seal. Her knowledge is admirable. She even gave us a discount to rotate the tires.

I went in to get two tires plugged and they did a phenomenal job. while my tires obviously showed that I needed an alignment they didnt recommend to do it until I purchased new tires in the future. very honest and trustworthy is how I would describe the crew working there.

Lisa and her lead tech were amazing! Had a flat at night and called the next morning. She got me in immediately and they fixed everything within an hour. I was literally in and out and still in time for work! I would definitely go back for any of my tire needs!

The service never fails at this place. Every time I come here it’s a quick in and out. Prices are always good. Fantastic auto service. Lisa is the best remember when she worked over in Lewes. She has always done her best to get her customers in and out plus make them happy as well. Keep up the good work. Oh yeah lovely Jeep you have 😉

Ms Lisa is always so friendly when I come to get my oil changed. I can definitely tell she truly cares about each one of her customers. Thank you Mr Tire

Excellent quality service. Got my cars oil change and was in an out in less than an hour. Highly recommend this place.Edit: Just went in today to look at an oil leak Walmart reported. The people at Mr. Tire took a look and realized that it was only a residual leak from the people at Walmart not cleaning up after themselves. Definitley get your oil changed at Mr. Tire.

Fantastic service. Would highly recommend me tire in seafood Delaware. Lisa and her team did a great job on my brakes. Would highly recommend me tire!

I was extremely pleased with my experience. The bathrooms were very clean, the employees were very helpful and very knowledgeable! Ms. Lisa, the manager, had a very happy smile on her face when I walked in and so did her employees. I can not wait for my next oil change! The service was great, they did a fabulous job! Also, the facility was extremely clean for a garage!

Left my truck there at 2:00 for a bolt in the tire, simple patch job. I was told it would be close to 5 due to being backed up. At 4:30 called and told sorry we close at 5 youll have to bring it back Mon. Rather then say we cant fix it today they waited until most other shops were closed and told me sorry you brought it in too late. Never again.

Will was very polite and easy to talk to. He listened to what I needed and got me all taken care of. The techs did an overall inspection and had a few maintenance recommendations that I was able to schedule an appoint for next week. Great service, friendly staff.

The man working in the bay was very friendly, grave concerns regarding the appearance of both rear tires and the fact that my man friend should have taken care of this mess.....🤣 i didnt have the 💔to tell him there isnt any man friend.

I’m loved how Lisa P took care of me... she made me and my kids feel like we were apart of her family!!! Thanks for all that you do.

The workers here are very honest I went to Valvoline in Milford a few months back and they tried to sell me a whole bunch of extra unnecessary things and ignored things that were very important. Lisa, at Mr. Tire in Seaford, told it to me straight and told me that I didn’t need a lot of things that Valvoline had me believing. I think I’ll continue using Mr. Tire from now on. They’re much more affordable than the other options and the people are very nice!

Got a screw in my tire somewhere between north Carolina and Delaware. I googled tire places around the area and saw Mr tire had good review. After my experience today, I understand why. Will was very polite and professional. The guys got my car back on the road in no tire. If I lived I. The area this would be the place Id bring my car for everything.

Lisa at the front desk was very friendly and helpful! She even recommended places for us to eat while we waited for our tire to be replaced. Excellent and speedy service. Highly recommend coming here!!

Stopped in to get my tire fixed. They were fast and efficient in getting me back on the road.Came in for another visit. Great service on a front end alignment and two new front tires.

Great experience at Mr tire once again. Got me in and done very fast on a Sunday. Very pleased.

I had a wonderful experience by choosing. Mr. Tire. Services. The staff was nice and explain to me what I needed to have done to my car.i was given a discount on my service that day. I called the day before and they had me come right in the next day. Didnt have to wait very long either.I have had several visits now at Mr. Tire just like today for my daughters oil change. I was here with my car several weeks ago. Each visit is always the same . They are helpful, respectful and offer quick and very good service.

Made an appointment through website, was responded to very quickly with courtesy call from store Manager Lisa Preville who gave me options regarding new tires and appointments. The shop was clean and service was prompt. Very pleased and will be back.

Professional, fast, friendly service. Will was very polite and answered all of my questions concerning my car. He explained the services they offered, what each one that they recommended was for, and how those services would help maintain my vehicle. He was even able to explain how certain things worked to where I (not a car person at all) could understand. They had my car in an out relatively quickly and Im happy to say I will be coming back to get the things I didnt take care of today done.

Very friendly staff, very knowledgeable, and fast service! Definitely recommend this location, they make you feel right at home. They welcome you in and have you leaving stress free. And you cant beat the prices! Nathan does great work, and is very knowledgeable. He was able to answer all of my questions. Ask for Nate!

Its no doubt in my mind the maintenance side is good here but the front desk is VERY unprofessionalShe came to the front desk with talking on her cell phone after I had been waiting for 10 min (no exaggeration)Took my coupon never looked at it and said you cant get this discount. after I asked her to read it she realized she was wrong and gave me the discount with another smart comment.

The staff here is great. They really take the time to explain what they are doing and talk through your options. It’s my favorite place to spend all my money.

Great customer service, very knowledgeable staff. Pricing is competitive but service is unmatched. High quality work and a more then fair price. This was my first experience with mr.tire and I am extremely satisfied. I will be bringing my vehicles here from now on and referring all my friends and family. Thanks every for this excellent experience.

Most dreadful thing is hearing how much stuff is wrong after taking a car for service, but this were the first to call and say the stuff you wanted done some is unnecessary and your bill is cheaper than you thought. Honest helpful polite convenient. Only people I trust for my family and would drive longer to use them!

I found a welcoming and clean environment. The manager was highly professional, competent, conscientious, knowledgeable and understanding of my automotive/tire needs. I would recommend this facility and commend one Lisa Preville ( manager ) for being such a fine representative for your company and it’s values.

Service was excellent! Courteous and helpful in what I needed. Even assisted with correcting an issue a previous tire business did not complete for me. Thanks Mr. Tire Seaford DE!

Lisa is so friendly, prompt, and welcoming at the front desk which is a great way for a customer to start their morning. Mike was great with my oil change. I love coming here! Everything you need done in one stop. Always a 5 star service.

Fast, friendly service. I was able to get my car serviced without an appointment in a reasonable abount of time. Lisa and Will were very knowledgeable and friendly. The techs were professional and checked my car out thoroughly. They showed me things on my car that were going to need attention within the next few oil changes and addressed the things I needed done today.

Mr Tire in Seaford is really a top notch service. From start to finish Lisa clearly communicated what was needed for my truck and what all my options were. The business was very clean, organized, and the waiting area had a nice desk where I could work on my laptop while I waited. Everyone I talked to was very professional and knowledgeable.

Last Friday I was so happy to stop in at the Seaford Mr. Tire! The staff was so nice, very knowledgeable, and the store was very clean. I am very satisfied at their work that they did on my car which was just a basic oil change and they informed me that I can use a couple other fluid services. Will come back after taxes for further services. Thanks Mr. Tire!Sincerely,Happy customer!

Excellent service Lisa is great service is always on time very pleasant love this shop

Fast and efficient service!! Store manager Lisa Preville was very patient and polite answering all of my questions and finding me the best quotes for tires

Thank your for assisting me with my brakes and for staying open passed your close time, it is appreciated!

Came in today for alignment; staff was very courteous and polite. Facilities were extremely clean. Service was done in a timely manner and any other problems were brought to my attention for further repairs. Would recommend to anyone looking to have auto repair done.

Lisa was very friendly and KIND. Help me every step of the way to make sure I got the right tires to fit my car. Mr. TIRE Is the best. Coming back for a future tire rotation.

Mr.Tire has always been very helpful to me when I need it. Whether if was a last minute or not. Great service and amazing employees. It is a good place to get stuff done on your car.

Lisa was very helpful in getting my oil and filter changed would recommend to others

Got my appointment and tires within the next day of service great job

Came in this morning to get a qoute on tires and an alignment. Will asked me several questions regarding my vehicle and was able to find me a set of tires that would work perfectly for the amount I travel. The price was competitive considering everything that was included in the package. I will be calling to schedule an appointment when I have a day off next week. Best customer service Ive had since Ive been shopping around.

Lias and Mike are out standing people so wonderful they just go out way so you understand what you are buying and making sure how the insurance works. I am giving them both 5 stars. If there was 10 stars I would give them 10 stars.

Great service and knowledgeable staff. Best place I have been to!

Ms. Preville the most professional, experienced polite person. I was treated very respectfully during my stay while I was having tyres balancing. I would definitely come back again.

Second time brought in my truck for an oil change. First time wanted to charge 89.95, had coupon, got it for 59.95. Second time, I had a 20% coupon, not allowed, I had a $14.49 oil change mailing, not allowed. Told me 1 1/2 hours, called at 2 1/2 hours not done yet. Manager acted as if doing me a favor. I will find another place for oil changes. A car dealer would be better than Mr Tire.

Got the job done… was treated nicely and with respect.Update Return to Mr. Tire auto service center… was greeted by miss Lisa Preville, And as I said before was treated nicely and with respect, She made sure that I was comfortable and everything went well the technician And other staff members were concerned about my vehicle and everything went smooth cannot complain kudos to all involved thank you Lisa.

Great customer service! Lisa was amazing, very friendly and made sure we were satisfied with our experience. I highly recommend visiting the Seaford location if youre able!

Very happy with Mr. Tire and its employees. Lisa is very kind, and listens to every word you say and makes sure what you want is one right. The mechanic is awesome an very knowledgeable. awesome work Guys and gals at Mr.Tire in Seaford De. !

Needed a tire asap. Lisa S held the store open late for me and repaired it in record time. She is awesome.

They really helped us out. We were driving from Maine to Florida in a snow storm. They were able to get us in on a Sunday and get the car fixed up so we could be back on our way! Life savers!

Very knowledgeable and nice! They have a nice waiting area with free WiFi so I could get work done while I waited.

I came in around 6:30. The guy will up front was very polite and very knowledgeable. He was the only one there but he went out and looked at my tire for me because it was loosing air. Then he told me to give him 15 minutes and hed get me taken care of. I went into the waiting room and sure enough within 15 minutes he was back with by car and my my tire had a plug in it. I didnt expect to get my tire fixed tonight because it was close to the time they close but he went out of his way to make sure I got my car back on the road. I will definitely be coming back based on my experience and exception service. Thanks again will.

Brought my mothers car in today because of the great experience I had last time when I brought my car in. Will was very polite, and the store was very clean for an automotive shop. They were able to get me in right away again without an appointment and got my moms car ready for the winter. Thanks again guys.

I was calling a few different places getting quotes on a full synthetic oil change. The guy who answered gave me a quote and the explained everything that was included in the package which is way more then I expected for the price. He was very nice and set me up with an appointment on my day off.

Walked in by accident. But the lady gave me a run down on why I should stay. Glad I did. They got in me with no appt. Same price as Walmart and much better service. They also say if I need rotation or plug or patch they do it for free with my purchase. So, overall great service no wait and Im out the door a happy camper!

The service up front at the desk was great, she was so nice and very professional. They remember your name and treat you with such respect unlike most places I’ve been too. An as far as working on my car they were fast and did it right.

Friendly, reliable service. They really do a great job and make sure im satisfied. Plus their Drive card has helped me with unexpected repair bills more than once. Been going to them for a couple years now and never had a bad experience.

Came in for an odd sized tire that no one seemed to have and only one place could get but it was going to take a week. Will located a tire for me and was able to get it here the next day. The staff was friendly and the service was excellent.

When I called to get new tires, Lisa recommended a better tire than I had suggested, with a much longer warranty and was better in many respects, for just $4 more per tire than I was originally planning. She spent a lot of time on the phone with me, answering all of my many questions, suggesting options such as a free flat-fix plan, etc. She was extremely knowledgeable, patient, and courteous. Overall, exceptional customer service - I will definitely recommend this location and Lisa to my friends.

Came to get an oil change, alignment, and rotation and they took my car back right away! Staff is friendly and helpful, especially Lisa!! They didn’t try and sell me services I didn’t need and saved me a lot of money! Definitely recommend to get your car serviced here!

Made appointment Saturday online to have work done. Walked in at set appointment time. Lady behind counter took my information. They quoted price for work before being done which is awesome. Work was done. They took there time didnt rush repair. Overall excellent experience will becoming back when I need service. Five stars

Very friendly and beautiful service, definitely knowledgeable in their field, would reccomend them to everyone

Lisa was extremely helpful after I experienced a blowout. Called from the side of the road, she recommended a tow company & when I arrived to the shop, it was all set to go. Lisa was very professional, pleasant & helpful.

Ms. Lisa must be a miracle worker on the side because she was able to save me 800 dollars when my entire rear brake system needed an overhaul! Cant speak highly enough of the quality customer service and effort she put into helping me out when I really needed it! Thank you Ms. lisa and Mr. tire for some phenomenal customer service!

Will and the guys there took great care of me. Will was very kind and polite and answered all of my questions professionally even though Im sure some of them were silly to someone who deals with cars every day. They had me in and out in under 45 minutes. I will definitely be coming back for all of my families vehicles needs.

Im so thankful that will at Mr tire in seaford was able to help me. I got a flat on my way home from work and was in a panic. I pulled over and googled tire places near where I was. Mr.tire came up so I gave them a call. Will was very polite and helpful. He told me they could pull my car in as soon as I got there. Sure enough after finding me a tire they had my car in the shop and the new tire on in 20 minutes. While i was in the store i found out they did way more then just tires. I was so pleased with the way I was treated there I will be bringing my car in for services from now on. Thanks again

The staff is so friendly and helpful got in and fixed up fast best customer service Ive had in a long time from lisa s.

Came in today to get my tires rotated and balanced. I was able to walk in without an appointment and was taken care of right away. Will and lisa were great, they were very polite and helpful. The place was clean including the bathroom. I will be coming back for future services.

Miss Lisa Preville has the best customer service skills always welcoming always smiling and very knowledgeable when it comes to your. Car I highly recommend you stop by and see Miss Preville she knows her job!