I would give ZERO stars if allowable. My husband and I purchased a truck for our son 2 weeks ago. It started giving us troubles before we even put 50 miles on it. We took it back and they insist nothing is wrong with it. Thank GOD we purchased a warranty, because they refuse to give us our down payment back. Hopefully whatever it is can be fixed by the warranty. The owner just told me we could use the warranty anywhere, so well see. PLEASE be cautious and get the vehicle thoroughly checked out by a mechanic before you sign the papers. We didnt because East Park has had such a good reputation, but they obviously do not care about keeping the reputation good. Its sad.
I never wanted to lower their rating and originally had said I wouldnt because they used to be an excellent place to get a car and to get one serviced, and we consider the Salesman still to be excellent. I cannot say the same thing for the newer mechanics, as I will never be taking another vehicle there for service. We took a vehicle in for front end brake work, my husband took the car home and drove it to the doctor and back the next day one of the wheels came loose from the axle, totally messing up the front end again...he could have been in a serious wreck and hurt badly or killed. Thank God he wasnt, because he was in an area by a parking lot and just pulled over. This was actually the second time we had brought the car back with more issues after they had worked on it.
I will never refer anyone to them again. They will NOT do you right and could care less about you. Never again will I deal with them. PD $6,700 on my last car, almost paid off. Never late. Got less that 1,500 miles more on it than when I bought it and were only gonna pay $400 more than what I owe. So that they can sell it for the same price again. We only wanted $300 more and they wouldnt do it.
Purchased a vehicle from Joey, I’m six hundred miles away, all I really wanted was an honest answer to my questions and concerns, Joey made the comment “I think the owners kept this in a climate controlled area, “ well I really knew better than that, and so should he, after I sand and buff out all the scratches and acid rain, the car should present itself well, I did purchase “as is”, I’m good with that Joey, I just thought you might have been a little more ethical.
One of the best car lots Ive ever been too, everyones friendly and funny, this is my second car from here
Very friendly place, and go the extra mile to take care of you. Their service department has the cheapest labor rates set at $75/hr. I highly recommend getting your vehicle services at East Park Autoplex.
Awesome bunch of guys, they worked hard to get my wife and I in the car we wanted. Couldnt ask for better service any where, Rob Allen was the salesman out standing man and family man.
Go to another dealer if you want a good vehicle ! Service is not good,but they’ll gladly sell you a warranty that covers nothing with them .
Great guys and great cars!! Thank you Jason and Bill! ❤️❤️❤️❤️
Very professional and courteous! Would definitely recommend! Thanks Rob!
Great group of guys. Terry Murphy has almost treated me and family fairly. So looking for a vehicle stop by and say hello.
I would give zero stars if I could. I feel like they didnt care about my experience bc I dont live in Searcy. Im sure they cater to people they know. About 15 years ago, several people at my job in Searcy recommended them so I bought a car from them. It was a piece of junk and they had to know it! The owner refused to make it right. I lost lots of money on that car.
Very nice folks and they let me know about my oil pan and plug... Oh and their fishys in the waiting room were adorable... Plus a carwash!
Great service!!!!!!! We went in to purchase a new truck for my parents, and they were friendly fast! And was easy to navigate through the financing. Then because of the service we received my parents bought a FORD edge I told them I was looking for one, 3 days later they had a fully loaded sharp Ford Edge! So I purchased it! Highly recommend these guys, Me Bill Mr Cecil and Mrs Fonda, we thank y’all!!! You guys rock, go buy your next car and let Cecil and mr Bill help you with your next ourchase
Consistently fast always friendly and they do a good job servicing and washing my vehicle. This business provides a great value for a needed service
Bought truck here for about $4k less that they were selling them for in Memphis back in 2014. They STILL send me a Christmas card letting me know how much they appreciate my biz. Love you guys, Eastpark Team! Oh, and BEST coffee options ever!
Friendly staff and nice vehicles Ive Ive baught a few from there and will go back.
Great place to buy a used car. JoeyB is great to work with!
We have bought all our cars here and our kiddos cars here from Rob Allen he has really been good to us So has Terry Murphy
We bought their vip oil change service for our family (3 cars). The program is not expensive to join and over the course of a year I am saving money over competitors.
Fast and professional
A good car lot with a good selection!
Jason H. really took excellent care of us all the way through trade-in and closing the deal.
They are really nice people and are really good about working with you!!! 10/10 for sure!!
Nice friendly staff they fixed my car and gave it a car wash too
Good people, very helpful and friendly. Great vehicles for the prices.
Great prices if you want a car thatll only last you a year! You get an F for selling pieces of junk!
Would give 0 stars if i could. one of the men saw me working at my job and basically told me to keep dreaming about one of the cars i told them i was interested in, because of where i worked. Very judgemental on there behalf and I hope they know who they are. Will be purchasing a car elsewhere because of this.
This is a great place to get your car worked on or to buy a car
Wow! Amazing staff and very professional.
Great customer service! See Rob!
I love my new Cadillac thanks Murphy
We bought a car here!
They dont care about nobody but there self and rip you off
Great cars and friendly staff
Outstanding group of people!!
Great staff! Ask for Ken!
Have good credit
Always ready to help
Highly recommend!
Great place
Go see Joey B!!