Great customer service here. Kinda packed but its ok. The ladies here were very nice. One in particular . Cant remember her name but she was super sweet to my daughter showing her all her little pins on her apron. Really nice lady. Thanks for making shopping here a great experience. 👍🏻

Smaller location - friendly staff. Garden center is well stocked. On our last trip we noticed this set of recycling shelves for plastic garden plant pots!

God bless my great friend John Fletcher from paint department. Most knowledgeable person I ever had the privilege to know. May you rest in peace!

Good home depot, but it has room for improvement. 1/3 mobility scooters was out of order and the other two had dead batteries. Had to push grandma around the store. One of the four self check outs was out of order as well.

Good store but hard to find someone to help you

Despite all the good reviews given to this store,I do not find anything positive to base this review on. Every time I have shopped at Home Depotit has been an unsatisfactory event. As an 81 year old reasonably intelligent woman and one, who is kind, and courteous to people it alwaysamazes me, when a store shows lack of good Customer Service.I have lived alone, a long time and so when I can I take care of itemsthat I can fix around my home, I do it. So, my visit to Home Depot yesterday 7/19/21 was to find a way to use a piece of glass fora table I had purchased.After about 15 minutes or so, of wandering up and down the aisles,an employee saw me and asked if he could be of help. I was delighted,and relieved that someone was going to help me. However, after theemployee had shown me to a shelf of goods, where one of the itemsmight work with the glass, his phone rang and he spoke to someoneturned to me, and said I have to help this person I will be backHe walked away, and even though I waited for him to come back,he never did. A female employee must have seen me waiting atthe shelf and she came over to see what she could do. Her namecame over and helped me-her name was Laura. Laura, was lovelyand some of the hurt and even humiliation I had suffered, wasnegated. Still and all, the male employees behavior, only added to myfeeling of disdain for this store.Home Depot, clearly does not need me as a customer but I hopethat my comments are of some value, and will be noticed.Home Depot sells merchandise, that is important to the buildingof homes, and what can be more important than that. However,they are failing in my opinion, to do what is so rudimentary-take care of all customers and in doing so, make them feelworthwhile, and important to their business. In passing I need tomention I saw another customer (a man with lumber) shout atan employee about something he found unfair. He said I havespent thousands of dollars in this store He was clearly very upset.It was a telling scene and somehow made me feel vindicated, andall the more determined to write this review.Something for employees and their managers to ponder on:One day in the late 1950s an old woman dressed very simply inblack, entered a very famous and upscale New Your DepartmentStore. As she approached the counter, the sales clerk saw herand said Madam, the bargain items are in the basementThe woman did not say anything but just left the floor.About 5 minutes later, the phone on the sales clerks counterrang: It was the manager of the store and he said in a veryangry voice Miss Thompson you just sent the mother of theman who owns this store, to the Bargain BasementThere has to be a lesson in all of this. That sales clerk hadno consideration at all for the woman in black; thought thatshe was poor and not even worthy of her attention. Sheinstead dismissed her to the Bargain Basement. CustomerService is not just about efficiency and good service it is aboutcaring and humanity too..

It is amazing two separate times when I asked different employees about the product I presented to them if it had a different function that I was looking for in that particular product because some do ...due to the instructions on the package wasnt clear...Both answered with confusion yet confident in their rambling and said I think it does then they continued to supposed how it worked..Never a clear and precise / correct answer in the functionality of the product.Upon handing the product back to me they reiterated their speculation by using the same phrase in their explanation...I think .( My question to Home Depot is why is it when customers spend their time to come to Home Depot, look for an product, then look for assistance then get and answer I think.This is not the first time nor for others..I just took time out of my day to address it..I will say that the employees were sincere however what is missing and it is obviously is the lack of proper training & expectation in dealing with customers...and it seems to be a tread at Home Depot and accepted by the corporation, regional and store managers...Some employees will only rise to the level that is expected and accountable for, that includes management.

Open when I dont feel like it. Thank Q Homey De Position!

Got some Furniture Sliders for My TV Stand and other Furniture. They have a good selection to choose from.

10 bags of mulch and 3 of potting soil for under $50 is probably the best deal in the area.

Some of the employees here are so nice and helpful, especially Lucas. He was very attentive to my needs and answered all of my questions. I would give this place 5 stars based solely on my experience with Lucas. However, I’m rating them 1 star because management seems to treat their employees horribly! I’m disgusted with the way I heard the manager speak to one their staff members. Hopefully in the near future they’ll get rid of the terrible managers, and promote more people like Lucas to a management role.

Alondra in the flooring department and Dorian on the forklift is who you want to go see. Very knowledgeable, professional, and kind!! She was able to quickly and kindly find all of our needs and answer all of our questions. She made sure our experience was great and easy. We loved Home Depot from the start, but people like her make it all the better. As we were loading the pallet, Dorian handled it with precise and that can be hard to find. No dings on the truck, smooth and fast! Thank you guys so much!

Fairly solid store I wish they had more of the Milwaukee cordless items and personally but all in all solid good all around store.

First time using the custom blinds department. LeeAnn helped us out and she was great. Very friendly and knowledgeable. We were in and out. Thank you!

Erik in the paint department was really helpful, the store was laid out well, and the contracter check out was nice.

Dont EVER expect them to pick up your phone calls. I have rang for 6 -10 mins at a time, on different days and on different months. Nor should you expect them to tell you that your order is ready for pickup right when it comes in. Staff inside the store once youre there are generally very pleasant and helpful. But Im still very upset that they dont pick up which means I have to guess when my products will come in and drive over just to confirm. Ive once received an email confirming the expected delivery date, I drove over 2 days later for them to tell me it still wasnt ready. Very frustrating. Im referring to Seaside, Home Depot. Your operations and procedures needs to be reevaluated.

I needed new flooring for my kitchen and Alondra in the flooring department was extremely helpful! She really listened to my needs and was able to help me find exactly what I was looking for. Dorian is an amazing forklift driver and was wonderful! He wrapped the the pallet that we needed and put the whole thing in our truck. Overall amazing experience.

Plenty of stocked shelves, no messes, and friendly staff!

Simply the best home hardware center in the area.

Great layout. The app is a must-have for pinpointing every item you need to find. Spacious floor plan and divided well to keep sound down. 10% for military as long as you show ID.

Found all items to do my job quick and easy no hassle

Mason is a very solid minded employee who needs a promotion, he was so helpful and kind! I’d give 5 stars but management is lacking sadly

ALWAYS FIND WHAT WE ARE LOOKING FOR. STAFF IS HELPFUL.

Returned an item worth $42. Clerk didntexplain about refund. Put the receipt down in front of me and walked away.Only when I called him back did he explain that my credit card was reimbursed from refund. I think a robot would do a better job.

. Please go to lowes. This store is way to cramped Jesus christ

Garden section got some really nice succulents...

Be careful with rentals. Rented something and they asked me for protection. I said no. The guy working there on 5/22/21 added it anyway. Returned it within 4hr rental and charged me for full day. Spoke to manager to fix this and refund me for protection they charged me 2x for and he said “nothing I can do”. What should have costed me $20 ended up being over $50. Scam customers to improve their own numbers.

Always busy place. Plenty of people to help you find an item.

Home depot is a great store. I have however emphasized to their lack of some very fine products that are tried and true. I was disappointed to find they still hadnt been added to their inventory. i.e. (Simple Green calcium remover). Great stuff!!

Very useful place.

If you dont like self checkout, dont go. Staff was very friendly and helpful though. Extremely crowded every time I have gone here.

My go to place for everything DIY at a reasonable price.

Fairly generic Home Depot -- hard to identify any uniquely distinguishing characteristics (good or ba). Average sized store, well stocked, decent pricing, etc. The chief biggest complaint is the lack of in-store sales support. These days the best you can hope for is a clerk who knows where stuff is -- but you have to know for yourself what you need in the first place.

I just went in to use the bathroom, but afterwards, I walked around the aisles to compare it to the store I work at.

There was no one to help me when I was looking for something.Had to walk all the way to the front of the store were all the employees were standing around doing absolutely nothing !!I dont get it !!

I have been a long time customer of Home Depot, but this particular location is such a disappointment. I placed a large online delivery order and for a month, they kept failing to show up without notification. Each time I would call to inquire and got the same excuse of why the delivery didnt happen...glitch in the system; truck didnt have capacity. After the 3rd no show and same BS excuse. I canceled my order and took my business elsewhere.

Nice staff. Super hectic parking lot.

Lots of plants in the garden center. No pots though.

So we got a new dishwasher from HD and had their team install it. What a joke. No one spoke english so we couldnt ask questions they made a huge mess and didnt clean it up. And every hose leaked and I had to tighten them and clean up water under my sink. I still am not sure if the hoses behind the unit are leaking or not. I guess Ill know when I start smelling rotten wood and mold.

Being able to shop online and find inventory amount and location makes being in the store, in these times of COVID-19, much shorter. Occasionally online inventory amounts are incorrect. But 85% of the time the things Ive been looking for have been there. Call in advance and have someone physically set aside what youre looking for if its a critical item. I have always found the staff to be very helpful.

Nice home depot, but this place has been cursed with one of the worst parking lots

They didnt have the charging cable I needed here, even though they sell the watch I needed it for, but at least we had a merry hunt after it.

This guy has a big nose

Super sweet guy helped me with my return. I really appreciate when people wear pronoun buttons

Fast friendly & service. Stopped in today to pick up a few things.Chloe likes to ride on the carts & stay out of the way.

Excellent customer service I dont have to wait much for help nor do i have to walk around looking for someone to help. For the most part there is someone or they call out for customer service. If I need help loading big items they are always helpful.

Definitely not my favorite Home Depot. The parking there sucks! Especially if you have a truck. Perhaps if you have a Smart car.

Great - no lines- gal in check out very helpfulAnd polite.!😉

Unable to fine help. Made to leave the isle for forklifts. Then when i finally got help he did not keep his distance and made contact serval times. Then handed me a twisted ball of cabling that was useless. Did not purchase. Asked for a manager who never came.

Great place to get home needs

Easy trip with lots of carts in the lot, all the items I was looking for. And all the neighbors were there getting ready for weekend projects

I use curbside service and its great.Friendly and fast service even when busy.All the curbside staff are great

Good time getting there late because it is about as empty as it gets!

Its the freaking Home Depot. You should know what youre getting yourself into! The people mean well but theyre generally suboptimal (good luck if you need help). You cant beat their return policy. Id highly recommend buying online and picking up in store unless youre really into scavenger hunts.

Needed to grab some paint supplies real quick. One of the workers made it quick and easy and gave me a few suggestions too. Thx

They had everything I was looking for in lumber

I love this place. But no mapp gas

A very clean store with great customer service 😊

The dirty Sanchez you know it dont u

I havent been to this home Depot in many many years but Im actually glad that were going back to it now that we got a job site out there on top of that for some reason we keep on going to the same cashier without wanting to but Im glad we do she is very helpful and always make sure that we walk out of there with what we need

Easy to move through the store extremely nice team members.

Totally unacceptable services! I was given wrong information, received half of my order, was made to rent a truck because of their fault, and many more!

This store is great. Like every business, there are issues with certain employees. I have found at this one specifically there are a few really friendly helpful staff members, but majority are kind of lethargic and lazy and dont really want to put forth the effort to help you if they dont know the answer right off the bat. Its I dont work in that department instead of unfortunately I dont work in that department, but let me help you find some who does! I think simple customer service and hospitality skills could be improved greatly.

No apple pay? Check yourself out? No thanks save your money and go to Lowes. Also bought a brad nailer on promo with a free battery but they had no batteries. What a scam. Really going downhill. I will drive to salinas to another store to avoid this place

Always the one-stop place for all your needs

Garden center allows separate outdoor access and checkout. Didnt have what I wanted, but found beautiful Christmas cactus.

I really appreciate the curb side pick-up! Extremely convenient, fast service and friendly staff. I love that I can order for in-store pick up but can request Curbside pick up when I get to the parking lot, last minute, if needed.

Big place with just about everything you need. Not always easy to find help here. The Home Depot app. Can help you locate items you need faster than finding a person to help. I like the self check out option here to get in and out quickly.

Set up different from back home but a nice store

My dog luves shopping here

Its a nice location, it feels smaller as instead of a rectangle the inside feels like a L shape. Mostly things are in the same layout as any other location i have been to. I find with this location they are better stocked than the Salinas location. When i dont find something in Salinas I go here and very often they have it.

I like self check ✔ its really fast check online prices and deals ask for price matching

Their new self checkout makes shopping there fast and hassle free.

Called ahead of going for stock and when I got there 15 min later they told me they sold out in the morning.Girl from gardning

I like it, indoor garden could use work and busy for a Monday but nice experience over all,ppl where polite

Seemed like there is alot of new workers, not knowing the layout of the store

Great customer service by far! Thanks to Anthony that helped my family of 8 in the wood section when we were unsure of the different types of wooden floor that were available. He was able to guide us and make it easier for us to decide what kind of wood we wanted. He was very patient and friendly, and then at check out, thanks to Tammy & Eric, checkout was quick and easy. Had to split the bill between 3 which would have been a hassle if it would have been at a different store. Was really pleased with the staff, would definitely drive the extra mile to seaside to get their help again, such a great team!

Helpful friendly staff and all you need is found there

My Is name wanda Jenkinsdog science tiny dancer oueenLove you baby

The parking lot is a bit crazy. Anytime I go they always have what I want in stock.

Great customer serviceGreat signageEasy self check out..Got everything i need..Pleasant people greeting you at front door..puts a smile on your face ..COVID-19 protocol..big plus

Wow great deals right now

Larry, the customer service rep, is the most patient rep Ive ever talked to. I was very upset and frustrated with delivery but cant get mad at him for being so kind and patient. Thanks for calming me down! But HOME DEPOT SHOULD NOT PARTNER UP WITH TEMCO. TEMCO is making me hate Home Depot and do not want to purchase anything from here again... 1 star for partnering with TEMCO but 5 stars for Larry. Go Larry!

Welcome home..home depo is number one...

This is how they define high standards as you can never find wet wipes there.

Quick stop to pick up some screen material. The stuff was actually in a logical spot... the Window Aisle!

Despite C19 and other restrictions Home Depot is the best place to go when it comes to buying materials for home projects as they have a vast array of merchandise for almost anything. Customer sevice is also great if you exert a little patience because of present conditions.

Huge hassle at a BIG box. Begins with CA nightmare! So off to Home Depot. Got the item we at the price we wanted. Instead of a hour, in and out 10 minutes

Easy find Easy out because Ron the Greeter told me exactly where to find it.

Staff is not very helpful, treat customers like trash

Very helpful staff!

Im giving five star so home Depot because of two people in the Santa Cruz Bryan and Katie that work in the section I give the storeone of the things I hate the most is checking myself out I really dont want to be a cashier for home Depot... Otherwise you get five stars

Ok so the reason this doesnt get higher marks is because they were not stocked like normal. Almost all garden supplies minus plants were not available. The customer service was really friendly.

Not enough check out counters. Plenty of self check out. I found what I was looking for.

As long as you dont need customer service its great. Pro tip, look up what you need on the app, add it to your cart and use the apps product locator to find things. Employees are mostly useless when it comes to how to do things.

The picture I added is the largest propane flat grille I could mode on the Peninsula. Glad they had it.

Everyone here in CA is so happy and nice so far. Store was clean, the associates were super nice.

Big enough store to n find what you need or something that will do.

Need to build it need to do it need to fix it home Depot is the belt the only place in Monterey county other than Ace an orchard supply where you get the things that you need for home repair do it yourself repair and some crafting painting that kind of thing the prices seem to be a little bit more reasonable the end of she stated stores and the staff at home Depot extremely friendly very helpful some of the newer people may not have the knowledge but they will get you to the people that can get you the information you need about your project. The store hours are very convenient they open early at about 8 a.m. and close later in the evening from 9 to 10 depending on the day of the week

Customer service was horrible waited almost an hour to be helped only to find out what I wanted wasnt in stock even though the website said there was 3