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Seaside Cadillac
1725 Auto, Center Pkwy, Seaside, CA 93955, United States
Appearance
Seaside Cadillac

Comments
Ge
Review №1

Great service, efficient communication and a really easy way to get a Service. Kara in the service department is awesome!! She’s very helpful and follows through with whatever you ask her. The attention to detail provided by was impressive and her customer service skills are excellent.

Ma
Review №2

Excellent service, courteous staff. They arranged transportation to and from Costco. I was able to shop while my car was being serviced.

Al
Review №3

NEGLIGENCE and INCOMPETENCE when it comes to post-selling process!These people only want to sell you a car - they dont care much what happens next. In my case, its been now more than 90 days required by law to register a vehicle in the state of California. This car dealership failed to timely submit necessary paperwork to DMV and as a result, my temporary plates are now expired. Moreover, when I called DMV customer service, I found out that they never finalized the transfer process with DMV, meaning that they didnt even submit the paperwork until now.When I called them, they said they had misplaced the paperwork, and now it remains in the processing stack. Is this a kindergarten or a licensed car dealership? My later calls to finance manager (Misty) were never returned - a clear sign she just doesnt care!Also, I asked for a spare key for my newly purchased Cadillac and their Parts Department now wants to charge me about $500 for it.Overall experience with this car dealership caused me a lot of unnecessary stress and I currently need to seek legal advice and perhaps return the vehicle and sue the dealership for punitive damages (as the vehicle was intended for commercial use).

Ke
Review №4

Kamran and Mason were absolutely amazing! They made my experience in getting a new car so enjoyable and easy. With my growing family they took care of all my needs and wants in the transition into a new vehicle. They listened and were able to answer all the questions that I had. The paperwork was a breeze. I would highly recommend Seaside Cadillac to all family and friends!

Ta
Review №5

Red Carpet Treatment from the GSM Mark to my salesperson Kordell ..made the process awesome..appreciate the finance Misty having paperwork ready very fast..love my 2021 Cadillac CT 5

Al
Review №6

This has been the best experience I have had buying a vehicle. I was looking at getting a new 2021 Escalade and dealt with the General Sales Manager Kam the entire time. The sales team was so knowledgeable and so friendly you can tell they love what they do! I wish I could give 10 stars! Love my new mommy car!!!!

Lo
Review №7

Excellent Customer Service and Hospitality on our Leasing experience from Mason Allen and Jose Maravilla made the experience excellent A+++ Service. Seaside Cadillic for my Cadillic Luxury XT4 SUV

ra
Review №8

Amazing customer service. Very courteous and helpful people. Highly recommend.

Ru
Review №9

The people at Seaside Cadillac was the best of all the dealerships I ever got a car from

Ra
Review №10

I cannot recommend this dealer more highly. My mother and I drove 5 hours from Santa Barbara to trade in our vehicle after Edgar was incredibly helpful, transparent, courteous, and professional. Ask for Edgar, he is a truly exceptional representative of Cadillac.The entire process from understanding the unique situation we had and accommodating our needs without any hesitation, evaluating our trade-in, going through paperwork, and taking delivery of my mothers gorgeous new XT4 went as smoothly, pain-free, and pleasantly as possible. Kam, the sales manager, was exceptionally helpful even during wildfires affecting his family, and our finance manager Paul was incredibly efficient, fun, and transparent during the finance paperwork.We will be driving back up to Seaside when it is time for our next Cadillac; it was worth 12 hours of driving. Keep up the amazing work!

Ja
Review №11

Good customer service

Information
4 Photos
11 Comments
5 Rating
  • Address:1725 Auto, Center Pkwy, Seaside, CA 93955, United States
  • Site:https://seasidecadillac.com/?&utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website
  • Phone:+1 831-718-2500
Categories
  • Cadillac dealer
Working hours
  • Monday:7:30AM–8PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:8AM–8PM
  • Friday:10AM–7PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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