They were friendly, honest, and super efficient. Best price I could find and also one of a few that had the replacement for my older car. Thanks guys
I showed up late with two vehicles that needed windshields and no one else could find them except MS Glass Outlet, I had towed via tow bar one vehicle that needed the windshield and the truck pulling the car needed a windshield and my truck ran out of gas, the manager of MS Glass Outlet called me with a tow truck at the ready and was there to help.Once I got there, their crew got busy and I was amazed at their work ethic and efficiency. Id highly recommend MS Glass Outlet for any of youre vehicles Glass needs.Sincerely, Larry Kleven
Amazing service! I brought my car in to have the gasket on my windshield resealed since the whole thing came undone. The guy was prompt and friendly. He took a quick peak, gave me a time estimate which was fairly quick! I was given clear instructions on the after-care while the sealant dried. I would highly recommend their service!
Good work, and affordable. Gilbert was on point and had his crew replace my windshield very quickly. They provide very simple after care instructions and make sure you know what to do all times.
It was great called a day before to make sure they had had Glass they even told me to come in that day. It did not take long at all the get it replaced!
Quick turnaround, good prices!Im a repeat customer as of today.The shop did my march 2019 windshield replacement quickly and I had no problems with it. Gilbert is the manager that Ive talked with.Got a big and ugly chip again in the windshield this weekend (right in the line of view so ....) and I had to go ahead and replace rather than to fix it.Not a fancy place, but exactly what youd need: quick service and quality work.I recommend them.Thanks Gilbert!
I wish I had found MS auto glass sooner! In less than two hours, MS Auto Glass had me scheduled for an appointment, had a part shipped to their shop and had my windshield completely replaced. Sam was courteous, efficient, and swift with solutions for me on the phone and at the counter. Grateful to find them today and will be back if I need glass repair in the future.
Quick, easy, and $100 cheaper than SafeLite.
I’ve been a return customer of MS glass for a half a decade. They offer wonderful and helpful service, really great prices, and will always have my business every time I need glass repair or replacement. Thank you MS glass, and thank you Sam for helping me with the chip in my windshield.
We needed a chip in our windshield repaired so we headed over to try this place out. From the moment we arrived Sam was incredibly helpful. He was honest, efficient, professional and friendly, what else could you ask for? The best part was even though I had my two small children with me, it didn’t seem like it took hardly any time, it really was 30 minutes or less!
After my car widow was broken in these guys got it fixed incredibly quickly. I called them at 9am, dropped off my car at 11am, and it was fixed by 1pm. They even cleaned up all the little bits of broken glass inside the car which I was not expecting.
MS Glass Outlet has been my preferred glass replacement shop for over ten years! These guys do the job well and are willing to accommodate in order to get the job done. Being a single parent I dont have much flexibility in my schedule, but MS Glass Outlet was able to get the job done while I was at work and I was able to pick up my son from school on time. Thanks MS Glass Outlet Seattle for the great service!
Wow, these guys rock! Quick turnaround, affordable pricing and they answered all my questions cheerfully and even scoped out a couple of other problem areas for my own reference. Cant say enough about how much their attitude and efficiency is so refreshing in todays warehoused world where nobody seems to care. Keep it up guys, this is what great service is all about!
These guys were superb all around man. All business and all professional. Less than 24 hrs to do a very special job and only 1 hour in shop
Great experience. Sam scheduled and completed the passenger window replacement within hours of my scheduling call and was a pleasure to work with. Window looks great. Thank you.
Sam was wonderful at checking me in and letting me know all about the service. He let me know the current condition of the molding and the wipers wasnt the best and recommended I get them replaced, which I was able to do there as well. He was very funny and entertained his customers in the lobby. They really provided an above and beyond service for me and are highly recommended if youre searching to get any glass fixed. Thank you guys so much!
I came to MS after someone smashed my rear passenger window. They gave me a quote $300 less than Safelite and were able to get me in the next day. The work is professional and high-quality and I save significantly versus other options since I was paying out of pocket. I am extremely satisfied - 5/5 for MS Auto
I was searching for a quick rock chip repair and I gave MS a call. Sam told me to come in by before they closed within the hour and he got me a great deal on my repair while I went grocery shopping across the street. Within 30 minutes I had my windshield repaired and now I don’t have to worry about the chip becoming a bigger problem!! Thanks!
Great window repair location. They fixed my rock chips in under 30 minutes. I would recommend.
I called to get a quote and the price was almost half of the price every other shop Was trying to charge me, and not only was the price great, they could get me in that day(every other place didnt have a opening til the end of the week). Then when I went inside to drop my car off, the guy that was at the counter was super cool. When my car is done he is going to give me a recommendation to somewhere that I can get my system done. Good stuff.
Had my 2021 transit window replaced within a day, great price
Awesome guys. They saved twice. With same day service. Great job
Not sure how much a side window replacement costs (my friend referred me to this place and said it was best price/quality around). I was charged $320 for a broken rear window. I called in the morning and they booked me an afternoon appointment. This place had me in and out in 20 minutes. Great quality/service. Had zero issues and would recommend/return in the future.
Amazing customer service from Sam. Love the people and the work. Location is perfect for the waiting for my vehicle to get finish up. Thank you.
Thats the best they were able to help me the same day these guys are the best thanks to recent Sam and then just the person t Thats hot
Sam helped me out with my Prius and its windshield chips. He told me an hour and was done in 15 minutes! Easy lot to get in and out of and the windshield looks great.
Great work. Called at the end of the day Wed and they had my part in and the job done by noon on Thurs.
Excellent service from Gil & Sam. Replaced windshield on my Express for an excellent price. These guys sure stay busy. Thanks MS.
Service was fast, and top notch. Got the windshield on my 97 Lincoln replaced for almost half the price Safelite wanted, the staff were helpful and friendly, including answering any questions I had and providing proper after care instructions for the installation. I was referred to this location by a repeat customer and after going here for the first time I would absolutely return, and absolutely refer others to this location.
Sam was wonderful - was promptly available to perform quick and amazing work to get my repair done.
Someone smashed my Windshields in. 4 different friends recommended MS Glass outlet to me. I called early on a Sunday morning and Mike actually answered the phone. He was friendly and called me back when he said he would. I took my car into the shop on Monday they fixed it efficiently for a good price with excellent clear communication.
Great job fixing the chip in my window. Sam was great to work with!
Sucks getting your car window smashed in. But MS Glass made getting the fix easy with great customer service, competitive prices, and fast quality work!
I called every VW dealer in the area and they told me my window was back ordered and not being made but when it was that it would cost 400 for labor and 200+ for parts. I’m a bar manager in the market and my vehicle had its windows busted in for my kids diaper bag. Not only did MS give me immediate service they went above and beyond and ordered two kinds of glass for me to make sure we got it right. It was done in one hour and with a year warranty. VW told me not to go out side of their recommendations and I’m so happy I did. The also removed all of the glass on my floors and seats seriously this place saved the day, my sanity and my money. Just wow. Shout out to Sam and Teresa you guys rock
Highly recommend MS Glass on Greenwood in Seattle. Friendly service and staff. Sam was so nice and helpful. Service was so quick and easy. I had my window smashed out yesterday and they got me in right away today and I had my car back and fixed in an hour! Impressed and will use again.
So pleased w the results of the rock chip repair at MS- and getting in and out in a timely manner. My go-to place now for any windshield repair issues. Highly recommend!
Professional and quick service. Sam is prompt, helpful and is providing great customer service. Will recommend them.
I called about 20 places after my window was smashed and car was broken into on memorial day. All the places were closed but MS glass picked up the phone to help me schedule an appointment, i came in the day after, dropped off my car at 9, and within an hour they helped me replace my broken window quick and affordably. Thank you Sam for helping me out!
Replaced my windshield lightning fast in the middle of a snowstorm. Very accommodating and professional. Helped me sort a weird light issue as well, that had nothing to do with their service. Highly recommended.
Best price always and quick service
I had a great experience at MS Glass replacing a window on my car. Sam at the front desk was one of the better customer service people I have come across. Hes got quite a sense of humor, and had empathy for myself and another customer who were visiting the shop after car break ins.The work was completed promptly and they were very transparent throughout the process on costs. Scheduling was a snap. The folks at MS Glass obviously know how to treat their customers well and run a business!
MS Auto Glass was awesome! Got a big chip in my windshield and showed up at MS Auto Glass without an appointment and they were super friendly and repaired my windshield right away. The service was quick and high quality! Will for sure use them again in the future.
Got my side window replaced within four hours of when I first called, and they cleaned out all the broken glass for me. 10/10 experience.
Highly recommend going into this place for any repairs you have. I had a small rock chip on my windshield. They were able to get me in on the same day. The repair was great and informative as well which I really appreciated.
These guys were great. scheduling was quick and the service was quality the guy at the front desk was fantacsic 10/10
Better prices than most, speedy enough service. Mostly went here because they had sooner appointment available.
Some ahole broke the back quarter glass of my Subaru and I didnt realize it until midday. MS Glass had it fixed by 3pm. Excellent service!
The worst customer service I have ever experienced! The guy at front desk was so rude and disrespectful! Also, they give you false information.I was quoted one price for a service over the phone, but when I arrived, I was told Id have to pay extra for a sale he said I have to pay only cash .He put for me wrong glasses when I asked him Why he yelling at me. Highly recommend to do NOT use their services!
Sam was really kind and professional. He gave me good options and made feel comfortable spending money with him. His customer service skills was well above average. I will use% MS glass outlet again and recommend to friends and family
Amazing! They got me in the same day and was half the price compared to other quotes. Highly recommend.
Awesome service and fair price. 2h windshield replacement!!
I had an amazing experience here last week. My replacement windshield looks fantastic. I cant give enough thanks for getting the work completed in less than 2 hours. These pros are unlike any others, thanks again for all of your help. They also replaced my wipers and were extremely kind when answering my noob questions. Definitely recommend.
Sam helped me repaid my chipped windshield. The chip was very large and I was worried I would have to replace the whole windshield. He was able to work magic on the large chip and fixed my small chips complimentary. Service was quick but still quality and affordable. Will be recommending Ms.Glass to friends and returning for all my auto glass repairs and replacements!
You guys are so quick and awesome and five stars thumbs up the best in the West masters of glass disasters the kings of thank u m s glass
Great service. Fair price
Sam M was great and very professional. I would recommend anyone looking to repair a huge rock chip to stop by and see him. Tesla model 3
5/5 MS glass Sam was great guy awesome service. We Brought by our truck and they were quick with completing the windshield replacement. Thanks again guys for the great service and work
Sam was great on the phone. Service was prompt and efficient. Thank you Seattle MS Glass team!!
Owner is an honorable man. His shop shows this. He treats people well. E. Leggett
Sam is awesome! Fast and efficient service. Highly recommended
Sam provided excellent service, very personable and welcoming. 10/10 would definitely come back again! Brought my Mazda 3 after my car had broken down, called in early in the morning and they had my window fixed in less than 2 hours. Will most likely recommend this store to anyone who needs similar service repairs :)
Friendly and speedy! Maybe it was just lucky timing, but it literally took no more than 15 min for my little triangular side window to be replaced -wiper blades too. Cheaper than the quote I got from safelite and was able to fix my car sooner.
Great product, quick service...made me come back twice👍👍👍
On behalf of Autoright motors on this Monday off this week, I tried to replace a windshield and everyone else had told us its was 2 or 3 weeks out and we contacted MS Glass had it done with a phone call. Thank you from Anthony and Tome
Fast, great work, great prices and very friendly!!
Rock chip repair, was in and out in 45! Awesome customer service, would recommend to anyone, including grandmas!
Great quick fast service.
Sam was very attentive and courteous. Very good service.
They were able to get me scheduled the next day, and below the price of the two other places I called. The work was done in an hour. Sam is a character, and did a great job of keeping me informed about the status of the job throughout. I recommend these guys for sure. As Sam would say, they are killer!
This place is awesome! I have a lot of older cars from the 80s and 90s and they can usually get a windshield in same day. Theyre cheap and fast!
Best place to go too!!! If you go talk to Sam very good business hands down!!
These guys are the WIZARDS of auto glass. Thanks for making my glass disaster disappear same day & for getting it done super fast.
Highly recommended!!!!I arrived 10 minutes before my appointment and was out of there in 30 minutes.SAM was professional and very attentive, great first impression.
These folks fixed one of my company trucks vandalized windows two hours after I called. On a weekend. Yes a weekend. My business lost zero money due to MS. And their prices were more than fair. My other vandalized truck was also immediately fixed via their mobile service. Five stars isnt enough especially considering the quality of customer service. Business man to business man I salute you MS glass.
I came with Ford’s parts to replace my driver’s side power window regulator and motor assembly, but when they opened up my door, they discovered that my window simply slipped off the track and that I didn’t need the part that I just purchased from Ford. They fixed that problem, saving me a lot of $$$, and I was also able to have my back window fixed due to the savings I received from them. They are honest and hard working and is not out to take advantage of any customer. I was able to take back the part I bought from Ford and used it to buy a side mirror, which I’ll be having them replace it too. Thank you for doing a great job on my car and giving me a very reasonable price that I could afford. I’ll recommend my friends and anyone to have their car repairs there. 😀
They were very nice
Super fast service! Tanya and Sam were great!
Sam was super helpful and fast! Got me back on the road quick with a great discount to boot! Thank you MS Glass and Sam!
I had a smash and grab out of a passenger rear window on my early 2000s Mazda hatchback and called around for quotes. The team at MS glass was quick to give me a quote, the window showed up in four days time, and they replaced it in UNDER AN HOUR. A younger guy behind the counter asked me if they did a good job and I said yes, but I didnt originally leave a review because I thought that it was a bit of a high price and that I should have done the work myself, but after a couple of weeks the team called me up and checked in, asking for feedback. This shop was quick, efficient, and clean, and took the absolute best care of me. Thank you so much, you guys just gained a regular customer! Well... Hopefully only as regularly as my glass needs come to fruition.
Man these guys are TALENTED. They cleaned up the mess that was made and replaced my glass in no time. Thanks again for the quality work.
Called at 9 am today to replace a small side window on our 2000 Jeep. They were able to get us in same day at 1 pm. Other places quoted us hundreds more for the same window. They were priced fair & were genuinely nice to me upon arrival. Originally said it would take maybe 2 hours. I showed up and was quoted 1.5 hours...they finished it & called me just over an hour. Super quick, did a great job, personable guy in the office, & a decent price overall. I feel comfortable going there again if I needed to.
Best place to get your windows fixed. Always professional and precise. 💯
Called around Seattle for a few quotes on windshield replacement and this place beat the competition by far. Was able to make a next day appointment despite my car being an ‘04. Took it in and went to a coffee shop while it was being worked on. Replacment was done in 1.5 hrs and the job they did was perfect. To top it off very friendly staff. Should I crack my windshield again, this place would be at the top of my list
Everyone at MS Glass was super helpful and I felt like my car was in good hands. Replacing my entire windshield only took 45 minutes! Ask for Sam and youll be sure to get high quality service! 5 stars ++
Windshield looks great.But...The installer got greasy hand prints on the front interior risers and on the outside paint surfaces that were touched during replacement of my windshield. There were also a few places where the adhesive/sealer was left on the hood and outside surfaces.Not real happy about the condition that my vehicle was in when the job was completed.The service technician at MS Glass Outlet called and offered to clean the grease and sealer from my vehicle. Unfortunately, have already cleaned it. It took a few minutes to get it cleaned up.I appreciate the call and the offer. Thanks
Sam helped me out finding the missing vent glass for my jeep!! They work hard, fast, and cleaned up my mess for me! Will be sending everyone I know here. They also gave me the best price, which in times like these to be able to offer the best price and great customer service, these guys are the amazing!! Thanks for fixing my vent NOT quarter panel window🥰
They got my windshield replaced in half the time they said it would take. All things mounted to the windshield are in almost the exact same place including the sticker for oil change, toll pass and phone holder. Highly recommend.
Sam was absolutely incredible! His customer service is unparalleled and my windshield looks brand new! His extensive knowledge on repairs and friendly demeanor in explaining everything he did made the whole process fun and easy. 10/10 would highly recommend Sam at MS Glass for all of your windshield repair needs!
I called about a big rock hitting my windshield. Sam at MS windshield was more than helpful and clear about everything. He went above and beyond of what he needed to do. Have nothing but respect for this guy. And he fixed the problem. HIGHLY RECOMMEND for any issues like this. Call Sam he will most definitely take care of you.
Sam was super great to work with today! Very helpful and explained the procedure perfectly. We have taken all our cars here over the past 20 years and will keep coming back for their professionalism and care!
We had a chip in our windshield. I called in the morning and was told to go down and they will fix it. When I went down, Samuel got my paper work started and then proceeded to fix the chip (barely noticeable). It all done in a matter of 10 minutes. The best part all the billing was done through insurance, so just signature and I drove away.Samuel provided excellent service and did a great job fixing the chip.
San was AWSOME!!! Fast and meet my expectations! Would highly recommend!!
Had a rock chip so I came in and Sam gave me a great price and did a great job on my mustang
Sams a gBest customer service
The short story is that Im happy with the service and professionalism from MS glass.The slightly longer story is that I came in with a shattered passenger window to be replaced. They explained to me that they had a different window type, but that they could get the correct one within the day and I could leave my car there and just pick it up a little later than the original pickup time. I dropped my car off and picked it up later in the afternoon, and it looked great. No sweat, quick and painless. I would definitely recomment going to MS Glass.
Quick, courteous, and fairly priced. Would recommend to anyone needing to get their windshield replaced!
Amazing!!! I was trying to get out of town after having my car broken into and they squeezed me in ASAP. Every other shop I called told me they couldn’t get to me for 5 days. Great service! So friendly!! Quick service!! Will 100% come here again if ever needed.