We love baby diaper service! The customer service is incredible. We had cloth diapers delivered and picked up for 15 months and have switched to a delivery of Nest plant-based disposable.

BDS is amazing!!!! We started our diaper service with them when I was pregnant with my 2nd baby back in 2016 all the way until he was potty trained (since they have training underwear too!) and was never disappointed. We continued using them when we had our daughter in 2019. Our delivery driver was so friendly and knowledgeable. My kiddos looked forward to our delivery day each week because they would get to see him and say Hi! He became a friend of mine and we had weekly talks on delivery day. This company and the service (and Customer Service) they provide is absolutely outstanding!

We absolutely LOVE Baby Diaper Service and highly recommend them to anyone considering cloth diapering. Baby Diaper Service has been around for awhile and truly lives up to their impeccable reputation. Our cloth diapers always arrive clean and bright white. Our drivers, Jesus and Don, (who deliver the diapers directly to our front door) are always kind, prompt and professional — even amidst a pandemic, we’ve always had our diapers weekly on time. Carolyn also goes above and beyond to make sure customers are taken care of. She is so caring, personable and quick to respond to emails. Thank you so much, Baby Diaper Service! We couldn’t do it without you. ;)

The Baby Diaper Service made cloth diapering amazing easy! Carolyn was extremely responsive to our needs and our deliver guy always checked if we had everything we needed. The diapers are always perfectly white and spotless! Planning to use Baby diaper service again with our next babe!

Baby Diaper Service is the best!! We have been so happy with their service. They make cloth diapering so easy with their beautiful, high quality (and ultra-clean!) diapers. The customer service is impeccable too--Carolyn has been wonderfully helpful and cheerful anytime weve needed to make a change or fix (my own) mistakes. Our baby is always happy at diaper changes--maybe a coincidence, but I think not. 😁 And this mama loves not having to worry about extra laundry or rashes on my babys sensitive skin! We would recommend BDS without reservation to anyone considering cloth diapering. You wont regret it!

Wonderful service. Everyone there is so kind and helpful. Don and Carolyn were so great while we had our service. Would definitely recommend!!

Amazing diapers, Great service! HIGHLY RECOMMEND!We started using these diapers for our newborn. Almost 5 months later, were still in. The diapers and covers are great quality, the home delivery makes everything simple, and the prices are definitely cheaper than disposable diapers. Plus the customer service is amazing! I have no idea how many accounts Carolyn is managing, but she stays on top of everything - always ready with a recommendation for vacation, payment options, and any changes needed.If youre in the market for cloth diapers, this is the company to go with. And you cant beat not putting all those disposable diapers in the landfill!

Ive been using the service for two years now and have loved every moment.Even during the pandemic, they were still delivering our diapers regularly and making sure that our butts were covered. Weve never had any rashes or infections using the service as theyre always extremely clean.Our son suddenly decided at 2 years old that he wanted to use the potty and it has been such an easy transition from cloth to toilet.Our driver, Jesus, has always been extremely polite and a pleasure to speak with. Ive also chatted with Carolyn several times and shes always polite and helps settle my nerves when I feel like I am not sure if Im doing something wrong.I cannot express how highly I recommend this service to all parents who want to do cloth diapering. I know that weve reduced the amount of diapers going into landfills and that our babys bottom has never touched any questionable chemicals.Thank you thank you!

We used Baby Diaper Service for two years and have only wonderful things to say about them. Their service was consistent and high quality, exactly what you need with diapers. Any time I spoke with customer service they were more helpful than I could have even asked for and always personable and kind. As a first time mom, I had no idea what I was doing and they were always there to answer my many questions. I whole heartedly recommend Baby Diaper Service to any and all of my friends with kids in diapers. Thanks for two wonderful years BDS!

My Dad purchased this service for us for our first born son.It has been an absolute pleasure to deal with Carolyn and company - coordinating payment, pickup, and diaper quantity adjustments has been a breeze. Carolyn has been especially valuable - very patient and organized - dealing with new first time parents.My wife and I have decided to begin washing our own diapers as sleep deprivation has begun to subside, but BDS has been wonderful to work with and Id recommend setting up a month or two of service to any expectant parents.

BDS provided excellent service from start to finish. Great tips and recommendations, great communication and customer service, reliable, and friendly. Truly a well oiled machine.

Baby Diaper Service took us from birth all the way through potty training. They were friendly, reliable, perfectly clean, and surprisingly affordable. I couldn’t imagine doing anything differently. Highest recommendations.

We absolutely loved our experience with BDS. The diapers were fantastic, the service reliable, and the customer service was outstanding. We had some challenges, and they went out of their way to help us find solutions promptly. We were always able to connect on the phone or by email without delay and had the most wonderful, caring support on the other end of the line. Thank you BDS! We highly recommend.

We’ve been so happy with this company! Have used for the past 4 months. Diapers always at our doorstep Friday mornings, they provide everything you need (sans diaper covers) and they’ve been responsive in their customer service always! Cloth diapering has been made so much easier with their help!

Theres not enough stars! Baby Diaper Service is AMAZING. My family used this service through two kids since May of 2015 (my youngest just potty trained September 2020!) Since we both work, cloth diapering likely would have been far too time consuming without this amazing service.Changes were always simple and our delivery driver Don has been reliable and nothing short of amazing, regardless of inclement weather.I feel great about reducing environmental impact by using cloth and my girls had far less diaper rash compared to many friends kids who were in disposables. I feel like potty training was easier too!Back in 2015 we were clueless about it but attended one of the free info sessions to make sure cloth would work for us. No regrets! I highly recommend Baby Diaper Service.

We couldn’t be happier deciding to go with cloth diapers! Not only because the team at Baby Diaper Service is amazing, but it’s also easy, affordable, and our baby hasn’t had a diaper rash once - except for the one day we ran out and used disposables! We won’t make that mistake again! Not to mention, we love not adding thousands of disposable diapers to the landfill every year!! Due to birth-related complications, we’ve had a dozen family and friends come over to help take care of baby, and that means changing diapers! Everyone has been so surprised at how easy it is to use cloth diapers. Not only is it easy to learn and implement into daily life, but someone else picks them up, cleans them, and returns them fresh to our door step every week!! If you’re nervous to give it a try, we recommend taking a class through Baby Diaper Service. Not only are all their staff members incredibly helpful, but they’re always there to answer your questions and adjust your order as needed. The owner, Carolyn, is wonderful to work with and our delivery driver, Don, is always cheerful and it makes our day to see him. Thanks Baby Diaper Service team for making all our cloth diaper dreams come true!

Baby Diaper Service has been a life saver for my husband and I! We’ve been using them for 18 months now and I’m honestly a little sad to have to say goodbye to them when my daughter is potty trained. We will absolutely be using them again though if we have another.Carolyn (owner) is the most helpful and friendliest business owner we’ve ever come across. Anytime we have questions about anything she’s quick to respond and help in any way. We’re considering starting the potty training process with our daughter soon and she was so helpful and quick to offer tips on how to make it a smooth process.Our delivery driver, Don has also been incredibly friendly - always on time, never missed a day, and was so incredibly helpful and understanding when we forgot to put our diapers out for pickup (new and very tired parents).We never could have done cloth diapers for our baby if it wasn’t for BDS, I love that we have the environmentally friendly option where we live, and that they have a team of great people there every step of the way.

We have been using this service since our daughter was born. We had no clue about using cloth but the service makes the process so easy. The staff answered all my questions quickly and thoroughly. We recommend them to anyone who asks.

We really enjoyed using the Baby Diaper service, we only had to stop because we moved out of the service area. The diapers were always exceptionally clean, delivered on time, and the customer service was great. I would highly recommend the service to anyone that wants to use cloth diapers.

We have appreciated not only the service you provide, but I have called you on multiple occasions for advice and help and you have quickly responded, kindly and patiently. We have recommended you service to many of our friends who are having babies and we speak to experience of working and raising a family with you.

Baby Diaper Service is fantastic! We used them for two years--birth to potty training! BDS was always responsive, caring, and professional. Im so glad that we used them rather than buying our own cloth diapers. I was shocked how many different sizes and thicknesses we had to transition through. Every time, BDS made switching easy.

Weve used Baby Diaper Service for the last 2 years for our daughter and they are SO wonderful! The diapers are soft and high quality. The service is on time and consistent, and their customer service is fantastic! I love that were helping the environment and not putting chemicals on my daughter. They really couldnt make it easier-highly recommend. Also, the owner, Carolyn, is fantastic! So sweet and genuinely cares about her clients!

Weve been using the diaper service for almost 10 months now and its been great. Never had a problem with delivery, even when there was a snowstorm. Carolyn has been great about answering my questions and offering cloth diaper advice. Our kid has never had a diaper rash, and when used with Thirsties covers we rarely get leaks!

We just wrapped up our first year of cloth diapering and I couldn’t have done it without the help of everyone at Baby Diaper Service! Not only was this my first baby but my first experience with cloth diapering. As you can imagine I had a million questions about all of it! I dropped by in person, called and emailed throughout the year. I was always met with compassion, understanding and the right advice. We are starting to potty train our 13 month baby girl (toddler, agh). I’m the first to try out of my mom friends and I think cloth diapering gave me the courage and a little more understanding to give it a go this early! Planning on baby #2 and know we will be retuning to Baby Diaper Service again! Thank you so much for everything! You made my first year as a new mother a little easier everyday!!! Xo, Emely, Austin and Georgia

Great service and so easy to do. They take care of all the hard work.

Used them for years. The ideal combo of easy to use, not much work, and good for the environment and baby!

We used Baby Diaper Service in 2010 - 2012 with my son, and now are using it again since my daughters birth in 2014. They have consistently been professional, kind, dependable, and environmentally responsible for us. We also appreciate that the price to use their service is the same or less as buying all those diapers (based on our research!) but requires no extra laundry for us. This time I also bought the Prorap diaper covers from them, and am really happy with those! Would definitely recommend to a friend - or any mama!

I had this gifted to me as a baby shower present from my boss and had a wonderful experience! They picked up on time, gave me the correct size of diapers, and it was a breeze to cancel when I was done. Love baby diaper service! Now onto cloth diapering myself- hopefully it wont be too time consuming. :)

BDS has been amazing, living in a apartment without a washer/dryer I didn’t think I would be able to do cloth diapers.The service is the best ever, I have never ran outta diapers. Only having to take diapers to the door is even easier then the garbage can. I have never had any rashes. My diapers are always stacked and I really love delivery day.Cloth diapers have been such a enjoyable experience. I absolutely love having diaper delivery.The delivery driver has always been polite and even often some great suggestions. I have learned so much. Thank you for including us in the BDS family.💜

I love BDS! Weve been using them since the day our daughter came home from the hospital. Their customer service is bar none. Any time there has been an issue (I forgot to leave diapers out, they left them at the wrong door, etc) the owner, Carolyn, has been wonderful in resolving the issue. Easy to use service -- call or email to set up, set out dirty diapers and magically clean ones are there.I do wish they would have online account access where I could log in and see bill due date, amount, etc. But as someone else pointed out they are old school in their style. Ive emailed with Bill in billing with questions and have always received prompt friendly replies.I *highly* recommend this service to anyone looking to cloth diaper in the greater Seattle area.

I wish I had used this service for my singleton. I used them for my twins for the first two months and the service is convenient and as expected. Customer services has been great -- they are very respectful and explain things SLOWLY for the sleep deprived parent, like me! The business is a bit old school, I mean theyre dealing in cloth diapers, so dont expect immediate response times.Why did I stop? I just realized that diapering two babies is not a luxurious bonding time like it is with one so I decided to switch to disposables and just make it faster.

Its my husband and myself as the sole caregivers for our baby--no grandparents, no siblings, etc. After a long, difficult pregnancy, and labor, we brought our baby boy home, and made the call for our first delivery from Baby Diaper Service. We were so sleep deprived, we honestly couldnt figure out left from right, let alone how to get the diapers to work! We called BDS and a driver was out to us within the next hour--and spent the next hour with us, in our home, going through recommendations, steps for how to use the service, and how to use the diapers! This was what we needed after days of no sleep, and zero support from anyone in our circle of friends. Baby Diaper Service was awesome!

BDS has been amazing. The staff are helpful, knowledgeable, and extremely accomodating. I would recommend them to anyone with a new baby, or those looking to take a greener approach to their diapering.

Love this service! Have been using it for over 2 yrs now ( have a 2 yr old and 4 mo old). I leave out dirty diapers fri morning and like magic they are exchanged for clean ones! Love being able to keep my babies healthy with pure cotton on their skin and to help save the environment with less waste and chemicals going into our landfills! Daycare allows them and we have not had any issues using the service or cloth diapering. Makes everything simple and smooth!(Side note:I purchase my own covers from different sites because those depend on your babies size and chunkiness so everyone has their own brands and opinions on which they love best. )

I cant say enough good things about this fantastic business. My wife and I have used this service for almost two years with very few hiccups. It was a bit difficult to get things going correctly. We werent sure how many diapers to order and their suggestion was way too low. The cost to rent more diapers is quite trivial so Id definitely order more than less as the service quickly self-corrects since they just give you back whatever you used. I think at our highest point we were at 120 diapers a week. Of course that included extras for everywhere: the car, the diaper bag(s) the stroller. Once that got rolling it was pretty painless especially since theyve added capacity and optimized their driving routes. The delivery driver has saved me quite a few times when I forgot to put the old diapers out by politely knocking on the door and waiting for me to get them out to him. The people who answer the phone are also great.

Amazing! Always on time. Always answer the phone or call back quickly. Would wholeheartedly suggest them to anyone

I have never experienced customer service at this level. The ladies who answer the phone are the kindest, most helpful and knowledgeable employees Ive ever encountered. Its silly that a simple diaper service sparked such deep gratitude in me but good service is such a rarity these days that Im just ecstatic to share my experience. I used this service for 6mos. The diapers were quality and the cleaning service was pristine. The system they have in place seems to be flawless as my infant never went without diapers even if I forgot to put out our dirty ones for pick up. I can assure you this is a heartfelt, honest, unsponsored review of my experience. We were serviced in the Bonney Lake/Lake Tapps area.

I love Baby Diaper Service. Great products and great customer service!

I very rarely leave business reviews, but I am disappointed with the customer service here.As a new mom, I was hoping the diaper service would be seamless-not another thing to worry about each week.Pick up times were erratic, sometimes as late as 7pm. Once there was no pick up at all, and I had to call to remind them come the next day. The information packet says that drivers have major holidays off to spend time with their families, so I wrongly (?) Assumed that 4th of July is a major holiday, and missed another pick up. The driver left our gate open SEVERAL times, even after we had asked him not to, endangering our pets. We received the first few month as a gift, and when I called to ask exactly when service ended, I was told that there was no end date listed and they would have just continued service and billing to our generous relative (who had specified that she was giving us 3 months only.) I have yet to receive the final bill for the two diapers that I know I lost, but Im afraid that the bill is going to be sent to the original gift-giver, so I am going to keep checking up until the bill comes in the mail.Overall, poorly organized, made me feel that due to the fees & hassle, I should just buy & wash at home.

High quality prefolds, great customer service!

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