Bike was solid. Not the typical rental... People were great! Andy the owner could not have been nicer. Recommended a route....gave me a map.. and I was out the door on what turned out to be an awesome day of riding. If you are an airline guy, he is the place to go if you stay downtown. Pics say it all.
My bike means the world to me, so trying out a new shop is a big deal. I took my Trek road bike in for a tune-up today and I’m almost in happy tears from how smooth the ride is now, and how dope my bike looks with the most beautiful bar tape wrap job I’ve ever seen.The staff is very patient, kind, and knowledgeable. No egos, no B.S. They are absolutely lovely. Prices are very fair.There’s still good left in this crazy world, and it’s in the form of this place ❤️
I got my Cannondale hybrid repaired with annual tune-up there this week. The cost was 1/3 -1/4 of that of quotes I got at 2 other shops and from my last-tune-up. There was no backlog. The turn-around was 2 days- also unheard-of for Seattle where basic tune-ups can take weeks. They answered the phone. They were polite, clear and friendly and didnt treat me like dirt, unlike other shops because A. Im a woman, B. I use my bike for commuting and not riding the Tour De France. They also didnt do unneeded repairs, which Ive experienced before in tune-ups. They test-rode the bike before giving it back to test the derailed... something other shops often dont bother to do. This is everything you need in a bike repair. Highly recommended!
Great rental company! Very helpful! Showed us the route and made sure we knew where to go. Very convenient! Located right off the bike path trail and easy to get to.
I can’t say enough good things about this place! Super friendly and the prices are very reasonable - unlike the last bike shop I went to which wouldn’t look at my bike for less than $100. And they go out of their way to give you pointers and show you how to do some of the maintenance on your own. So refreshing to have a bike shop that wants to help you! At some other shops I get the strong impression they would rather be out mountain biking than having to deal with you.
Andy and The Bicycle Repair Shop are awesome. I made an tune-up appointment for my Performance TT bike on-line the night before. Andy was ready to work when I arrived at 9:00 am and the bike was finished and ready for pick-up at noon. Just finished my first ride they did an incredible job. I could not recommend this place enough.
This is my first time for repairing my bike after I brought it. This staff if very profesional for repairing all bike issues. Happy with their service keep it up and thanks for help.
Very friendly and knowledgeable staff. Fair prices. They really make you feel like a neighbor more than a customer. I will continueto bring my bike here for future service.
Twice Priscilla took us (my son and me) in and on the fly and fixed our rear flat. The second time (just this morning), while putting on a new tire and tube we bought from her, taught my son how to perform the repairs on his own. This is our bike shop now and have no reason to return to the shop that ends in eggs. Thank you Priscilla! Youre the bicycle-ice-cycle, the caffeine Queen, the cats meow and the bees knees!
This place is wonderful. I took the train into the city and was riding my bike to a meeting when I realized I had forgotten my chain lock. I needed a new U-Lock anyways so I went to a few places. Bicycle Repair Shop had the best prices and the employee was impressively helpful and friendly. I would highly recommend this store for repairs and equipment.
I’ve been there multiples times with different kind of bikes and Andy and his stuff are very professional. For a bike shop in downtown Seattle is not expensive at all and they don’t try to upscale you. FYI The dog that works there as well is so cute
Amazing service. Every time I come in here I always get the best service, the nicest bike shop I’ve ever been to, and I’ve also learned a lot about my bike from going to this place.
Every time I have visited for bike repairs, they have been quick, kind, and their price has always been fai,r and knowledge and quality of work, top notch.
This is the best bike shop that Ive ever visited. Ive been a patron since 2012, and this is where I send my friends and co-workers to get their bikes service. Andy is the best bike shop (and small business owner) personnel around. These folks try their best to make the bike you have work for you, and in my experience, turn almost all service and repair efforts around between drop-off in the morning and pick-up after work.I cannot recommend this shop enough - I get my bike serviced here 2-3 times each year, and will continue to do so for the foreseeable future. Andy and Brad and the rest of the team have kept my bikes high-functioning at incredibly reasonable rates.
Excellent service. Reasonable prices.
Great rental experience at The Bicycle Repair Shop on a crazy-busy sunny Saturday recently. Four of us had come from the East Coast for a wedding. We rented bikes and spent three hours riding all the way to Ballard Locks and back. I ride bikes daily and was impressed with the Bicycle Repair Shops standard rental bikes - fairly lightweight, lots of gears that shifted easily, and large side bags in case we wanted to haul anything. Bags came with locks and tire repair kits, too. My wife wanted a bigger seat. No problem. And she really appreciated those gears once we hit the long climb up from the waterfront to the hill above the locks. One tip. Be sure to grab a Bike Rentals brochure before you head out. The back side has a big map of Seattles bike paths. You will want it at some of the places where paths split.
I have been doing business with this shop for several years and am totally satisfied with their knowledge and inventive “work around” to solve problems.I do not need to take my bikes anyplace else.Great shop, great people.
While many businesses offer lackluster customer service and mediocre workmanship, this shop proves to be very different. I called and spoke to Priscilla about the price and turnaround time to have my new Cinelli Hobootleg assembled. After speaking with her, I felt like I was a longtime valued customer so needless to say, I took my bike there. I dropped the bike off to Andy and he was just as pleasant and welcoming as Priscilla. My bike was ready a bit earlier than I was originally told and the final cost was exactly the very reasonable price I was quoted! I could go on and on about my exceptional experience, but you need to go check them out for yourself...you wont be disappointed! They are not only an asset to the local bicycling (and tourists) community, but they practice an exemplary business model that businesses of any industry should take a look at.#integrity #patience #customerappreciation #passion #knowledge #thankyou!
The bold dude is just too arogant and has poor customer service. I think he is rasist.
They are great, everytime Im in for any reason, Andy and his team are quick and deliver what you need. Theyve saved me many times!
Great shop, great people! I rented a hybrid bike that was one of the best maintained rental bikes Ive rode in years, like new. Will definitely recommend and rent again!
They are great, they fixed my bike with very little cost and have been riding ever since. They are my go to people now. Nice and helpful and the dog greats you also. Recommend this place to every one who ones one or wants to buy. Great shop.
These guys are awesome. After work, I got to my bike to discover my back tire was completely flat. It had a slow leak, so I was able to pump it up enough to make it to their shop. I got there 10 minutes before closing and they were able to fit me in. They replaced my tube and picked all of the glass shards out of my tire. Awesome customer service and they saved me from having to do this myself in the dark and the cold.
I bought my very first bike (Specialized Diverge) a month ago. I was having some shifting issues and they were able to fix it so quickly all the while being incredibly professional, kind, and honest about their services. Brad is seriously the best. Its the first time Ive ever had to go in for repairs, but I will never get my bike fixed anywhere else. You can tell why this shop has perfect 5.0 star rating and its from their great customer service! Highly recommend stopping in!
I cant speak highly enough of my experience. He fixed my problem right away and did not try to upsell me at all. Will definitely be back.
I have taken my bicycles here for repair/upgrades for years. Andy and his team are unfailingly helpful, fair and competent.
The best shop in Seattle for bicycle rentals and bicycle repair service! They are super friendly. They do great work. Prices are fair and reasonable. The selection is great. The downtown/waterfront area location is perfect for commuters and out of town visitors
We elected for our own variation on their well known tour, great advice from Brad, great route and some great sites along the way. Bikes were great, good spec and very easy to handle. Would definitely recommend.
Great shop, very helpful and service exceeded my expectations. Staff knows their stuff and give great advice. Bike was ready as promised and their prices are very reasonable.
Electric bike commuters your prayers have been answered, these guys are the best. The tune up makes my RAD bike run like a dream.This place is convenient, (to down town worker bees) affordable and super nice guys. Who love bikes and know what they are doing.
I am so happy to have a bike shop that always has my back. Great service at a great price!
Love this shop great customer service. Drive all the way from federal way to bring my bike here
Beck and I have rented bikes in plenty of places, but none as laid back, friendly and helpful as Andy’s place. Two great days this week, first with a tight Fuji all carbon for a 3+ hour tour of Seattle, then today on a pair of iZip E Bikes for an all day run around Bainbridge Island taking in half the Chilly Hilly route on Andy’s suggestion. Truly, the bikes were in perfect repair and a dream to ride. Better was Andy’s easy demeanor in the spirit of what we think about when heading to Seattle. Pricing super reasonable and more than fair. Thank you Andy!! Brad Miller
Excellent work and super nice people. I have come in twice with a small issue and they were able to fix it while I waited and didnt even charge me for the work. Friendly, neighborhood feel - they want you to keep coming back. Also, there is a shop dog who is the sweetest!
Im a newer cyclist and these guys give swift service, paired with a welcoming attitude. They got my bike back on the road and theyll definitely have my repeat business. Highly recommended.
The Bike Repair Shop does great work, provides great service, and the prices are very reasonable. I highly recommend this shop especially for folks who commute to or through downtown. Its so convenient to get your bike tuned up, fixed and pick it up for the ride home the same day..
Havent yet had any work done. Waiting for parts to arrive, but all interactions thus far have been exceptional. Ill update if it turns out less than exceptional, but I have high hopes.Funny thing about the oddball one star reviews you sometimes find on review sites... Either it was unique circumstances or it reveals more about the reviewer him/herself. I have a hard time believing there is anything one star about this shop.
Super helpful, friendly and fixed my bike quickly! So grateful for the Montlake team!
Andy and team have been taking care of my commuter bike since I started. They are knowledgeable and attentive to different options for parts and service. I have an e-bike and they are more then willing to service the bike while Im at work and they carry e-bike specific accessories too. I have also observed them on the rental side and they take great care to help out of town guests with their biking needs.
I didnt want to go on a guided bicycle tour, so I went to these guys. They told me the perfect route to go on to avoid the huge Seattle hills. The bikes performed perfectly and they helped make the self guided tour a wonderful experience.
By far the most helpful bike repair place in town!Starting going here 2 yrs ago when I was new to bike commuting. These guys always take the time to not only find the solution but actually show me how the components work so I understand for myself.
Really quality place to get fair and expert advice. I was looking for a place to get a bike tuned up and this place is hands down the best. They focus on repairs and tuning, not selling products. Highly recommend!!
My sister and I rented bikes from here to tour the city. The staff were exceptionally nice and even stayed open late when we got lost and couldnt make it back to return our bikes before closing time. Loved our experience, and would go back again in a heartbeat.
Got a quick flat tire repair done, only took a few minutes. Staff was super friendly and efficient, really happy these guys are on the way home!
So great! I went here when I was a novice cyclist learning how to maintain my bike. They were so welcoming and friendly. Bicycle shops can be intimidating when you dont know how to change a flat or what your tire pressure should be, but they were so helpful and supportive of me learning more about cycling.
Rented a bike here for a spin thru the streets of Seattle. They gave a hybrid from Giant, new condition. Highly recommend!
Andy helped me by fixing my creaky Copenhagen wheel. He put aside what he was working on to take care of me. Excellent work. The creak is gone. As a bonus, they also have a great selection of bike accessories. Among the best bike shops I have ever been in. Well done.
Had a good experience here. I was in to buy a new light and the guy was knowledgeable about all the products. Didnt try to upsell me to a really expensive light. And they did a quick adjustment to my rear derailleur for free. Would definitely recommend this place
Amazing overall experience. Easy and quick to rent bikes. Owner was very helpful and gave us a map and helped us plan where we wanted to go on the bikes around Seattle. Highly recommended.
I bike commute from the ferry to Capitol Hill with my twin kids on an electric cargo bike. That morning while getting on the ferry we discovered our rear break didnt work. Not good. Andy fit us in right at 8:00, fixed our hydraulic line and got us back on the road safely. Now THAT is customer service! Oh, and the brake works great.
Great shop. Very friendly, helpful, and accommodating. He advised me on places to go mountain biking, and suggested checking Recycled Cycles for a cheap crankset. I decided to buy parts and tools to do a repair myself, and he was very encouraging.I got a tube from him to fix a flat, but it went flat overnight. He replaced it for free when I came back, but then it went flat overnight again a couple days later... hm. Not sure what to think, but I dont think the shop is at fault just yet. There may be a subtle problem with my tire or my rim. Or maybe the tube cant handle 75psi when used with the max tire size it is made for. (2.00)
Excellent service. Honest, knowledgeable, affordable, effecient, and friendly. Andy is a super nice dude and I felt very welcome to ask lots of questions. I will certainly recommend this place to all of my cycling friends.
Called in at 5:30 to ask if they could fix my inner tube. They replied yes and even gave me the exact price. Arrived and got my inner tube replaced in 10 minutes. Brad even pumped air in my other tire. 10/10
Andy and Brad and the team were awesome. My husband and I came to Seattle from the UK for 3 months and needed bikes and the guys helped us out no end. We took prospective Craigslist purchases in for them to look at before buying and I ended up buying a new bike from them which was high quality. When I did have a problem with the gears they looked at it for free and got it back to me within 10 minutes. Along with the great service, the guys are incredibly friendly and genuinely want you to get back on your bike as quickly and cheaply as possible.I wish we had a bike shop this good where we live in England. Well miss you! (Lisa and Will)
This is best bike shop in the heart of Seattle. Always have great service there. Prices are surprisingly good considering how great work they do. Best of all, theyre actually open on the weekend!! I tell everyone to go here.
Andy and Jake have helped me so many times throughout the years. These are some of the most down to earth people I have met. Always ready to help, these guys know their stuff, and can fix commuter bikes, carbon road bikes, fat tire bikes, build wheelsets... the list goes on and on. The one thing that stands out about the shop is you can drop off your bike in the morning, and get your bike for the ride home after work. I know that if anything is wrong with my rig, these guys are going to fix it and get me back on the road quickly.
Incredibly helpful, knowledgeable and generous with their time and effort. Thoroughly recommend.
Great local gem!! For anyone looking for a fantastic rental or repair this is the place for you!! Thanks Andy for all the help, we felt like neighbors not tourists!!
Ive been bringing my bike here for years. The crew has always been friendly and awesome.
I was touring and in a rush and the mechanic adjusted my bike immediately and ensured I was happy. Id definitely recommend this place. They have a decent amount of gear there for sale also.
Great service. I was able to drop my bike off for a tune-up on short notice with timely turnaround to have me back on the road ready for STP.
BEST bike shop! I continue to have a great experience every time I need my bike worked on. They are extremely knowledgeable and have always worked their best to squeeze me in for unexpected maintenance/repairs!
I had a great time cycling in Seattle with rented bikes from here. Brand new bikes, well maintained, pleasant staff. Totally recommend if tot want to know Seattle and surroundings by cycling.
This place is excellent. Very friendly staff, very knowledgable and informative about the work they do. Online scheduling tool is super convenient.
Excellent experience - very knowledgeable and highly supportive staff! Their turn-around time for flat repair was quick, and they were extremely helpful in inspecting my bike for all necessary repairs. This is my go-to shop in Seattle for maintenance and repairs.
Super helpful. I booked a bike online and turned up an hour later. New bike with pannier, lock and helmet. Brad was very friendly and showed me some routes. Great day, highly recommended.
Did a full tune-up on my bike for free! Great shop to work with.
These guys are awesome! I refuse to take my bikes anywhere else. Drop it off in the morning and they will have it ready for you in time to ride home. Cant beat that!
These guys do great work, provide great service, and the prices are fair.They also have great hours, especially for downtown commuters. Not many bike shops are open at 8:00 AM.
Took my bike in to this shop---Jacob did an amazing job on it---my bike looks amazing and has been given new life----could not be happier with my choice. Went to this shop because everyone else estimated a week to finish the work---Jacob did it in less than 2 days--phenomenal!
I was pleasantly surprised by the exceptional kindness, quick/quality work and affordable pricing they provided. Would (and will) recommend to other 110%!
Youre great andy!
Awesome staff. Forgot my lock and they loaned me one for the day. I offered to let them hold an ID until I returned it, but they refused.
They were very professional, friendly, and had the bikes in stock that we needed on short notice. The weekly rate is great and the bikes were in great condition. Very happy with the experience
Straightforward rental. Good quality carbon hybrid . Helpful staff.
Great customer service! I literally just bought a helmet from here less than an hour ago and not only was the staff informative but nice as well! If you need bike stuff this is the place to go!
Ive been riding in Seattle for the past 20 years and have used many bike shops. This is easily the best bike repair shop in the city. Knowledgable staff, fast service and genuinely nice people. Its everything a bike shop should be.
The Best! Always friendly plus great mechanic work. Kept my commuter bike and race bike in perfect, shifting order.
Extremely helpful, friendly local business helped me out with a tire and inner tube for a great price! Plus, they have a cute pooch hanging around!
Great shop with a fantastic pair of guys (plus sleepy shop dog) that will make sure your bike is in tip top shape! I go to these guys for all my repair and buying needs, especially they make sure they are competitive with amazon pricing so that they dont overcharge you.
The best! You will be so glad you went here. Best in Seattle
This is a fantastic bicycle shop run by a knowledgeable, and thoughtful team. They have helped me with everything from tune ups to two bicycle rebuilds. I wont go anywhere else!!!
You should just get a new bike. Thats the answer I got on my classic road bike. Thankfully another shop stepped in and repaired my bike for a very good price. Dont do business downtown, youre more likely to be ripped off.
No questions. You must go if you have any issue of your bicycle. I got simply tuned-up service and mechanic helps for my long ride, such as STP.
Honest bike repair, quality work, timely, and a fair price! Andy is a nice guy, and wasnt trying to sell me on things I didnt need to do, which is so often the case at other bike places...
Great shop! Super friendly, in from out of town set me up with a nice rental, helped keep my ride every day this year streak alive.
Great place. Fair priced. Quick turnaround.
Ive been getting regular service and maintenance done at The Bicycle Repair shop for years. Best bike shop Ive ever been to if youre looking for honest, fair, professional and friendly help.
By far the best bike shop around. People are friendly, enthusiastic, flexible, and really good mechanics!
They always do a good job at a fair price. Theyve always taken time to explain the repairs completed.
A bike parts and repair shop that caters to commuters. They are fantastically friendly, helpful and unlike many bike shops are budget-conscious. While their prices arent the cheapest (compared to Amazon or ebay), from what Ive seen they only stock high-quality stuff and stand behind it relentlessly- to the point of making REI look bad with their new policies.Their hours are also commuter-friendly, opening at 8 am unlike the vast majority of bike shops. Theyre conveniently located for a huge portion of the Seattle commuter population. They will also do their best to get any service done while youre at work- that is, drop your bike off on the way into work and ride it home.
The staff was very helpful and fair. Flexible on pick up time and they call you with options before making a decision for you
I live 2 blocks from this place and I am so happy I have such a great bike store nearby, love these guys attitude.
I bike cities all over the world I highly recommend this location and the service. No other words need to be said plain and simple. I rented the battery assisted bike. It was off the hook!!
Super quick and friendly service. New and used bikes for sale, and all the accessories you could possibly need.
Awesome, fast service from owner, Andy. He explained the problem and fix thoroughly, and the bike rides great after repair. Highly recommend.