Hatton Marine / Hatton Engine and Generator Systems has been hounding me, an individual, for unauthorized work done on the vessel Knot to Worry owned by Knot to Worry LLC, that was done with requested maintenance, which was paid as agreed more that 7 years ago. I have never set foot on their property and have had no relationship with these companies as they have been informed after my credit report showed me as an individual, delinquent in payment. Hatton has never credited this account after dozen of conversation going back to November of 2014. My advise is to not ever do business with these companies because of their total lack of INTEGRITY and HONESTY. If they will do it to me, they will do it to you. They have all of the information regarding this situation, yet they are unwilling to correct their own mistake.
Ditto to Steve Fs 5 star review a few months ago. Colby and Dennis just replaced my turbos and they did an excellent job from start to finish. I was particularly impressed with their clear & regular communications with me, and their follow up on any outstanding questions. I also really appreciated Dennis cleanliness & efficiency while on my boat. I highly recommend them!
Hard to overstate how great these guys are. They operate with integrity, professionalism and total competence.There are SO MANY unprofessional, sloppy and overpriced vendors in the boating world. When you find some real pros it is such a great relief. Thank you to Colby and Dennis for all of the outstanding advice and service.Hatton isnt cheap but their prices are not far from average and by avoiding the many low quality outfits you will save save a great deal of time and money when working with them. I could not offer a more sincere endorsement.Thanks gents. Humble bow.
To whom it may concern:This five star review goes out specifically to Nick at Hatton Marine. Ive dealt with this company off and on since about 2007 and they have never failed me and are always consummate professionals. Including today, when, after having contacted Cummins Marine, and Meridian Yachts three or four times directly in order to find accurate wiring diagrams for a clients 5.9 6BTAs Nick came through with a level of service above and beyond anything I could reasonably expect after that sort of multi day saga. But, in all honesty, after 30 years in the field, if you know anything at all about the marine propulsion industry, you can tell the level of service and expertise that Hatton has going for it just by walking through the front door and having a look around. Youre obviously dealing with the pros here.Thanks Nick, and thank you to everyone at Hatton Marine, you folks made my day.
Great help in sourcing parts for my Yanmar 2gm20f. Reasonably priced even compared to online suppliers.
Amazing staff. Jesse and Luke in parts are my go to guys when it comes to engine services! They always go out of their way to make sure I get the parts I need in a timely fashion. Not to mention they are very personable. There are not many places like this around Ballard. I would highly recommend the entire company, especially the parts department.
Our company has a few pieces of machinery with Kubota engines, Hatton Marine is extremely helpful even without part numbers they are able to find the right part and if it is not in stock, they are able to have it to me in a reasonable time (depending on my shipping request). Justin has been my main contact until recently, but from one service rep to the other, the work is amazing.
Been working with Chris and Justin at Hatton Seattle Parts Department for various part orders and queries for some time now. They are my go to place for cost, helpfulness, and speed. I highly recommend them and the Parts Department as been getting excellent service.
Picked up some parts moved over to another department for warranty work and left a satisfied customer. Seem to have a wide range of parts and were more than happy to help every step. Great staff!
Isaac the manager was able to work with us and have Joe the AMAZING and very knowledgeable tech come out on a Sunday on his personal time so we could have our new yacht surveyed in time for the closing. Their response times to my calls/emails and overall enthusiasm is incredible. They are a pleasure to work with and I will continue to use them for years to come!
They are great guys and know there stuff
Does excellent work and on time. Cleans up behind themselves and very courteous. Even though out of the way, I wouldnt go anywhere else.
Just saw one of your guys pee right outside one of your company vans on the side of a Bellevue street. Maybe a little chat is needed?
Jonathon called it right. I and my staff from the former Klassen Engine Company joined Hatton in Sept. 2013. At Klassen, we always enjoyed a good reputation for building great power systems. Under the Hatton ownership, at the direction of Craig Hatton, we have made improvements on already great products with the directive that Yukon Power Products be the best possible.
Craig and the whole team at Hatton Marine are great to work with. I wish every company in the world was as efficient and dedicated to quality as them!
Fantastic service