Chelsea was great at explaining the issues that needed to be addressed with the car and the beat options for doing so with my budget. I will definitely be returning in the future.

They replaced my stolen catalytic converter in one day, including the time for insurance estimate! Friendly staff! Chelsea was great and went above and beyond to answer my questions and never made me feel like a bother. Plenty of free parking and pretty quick access to I-5 via Spokane St. Recommended 👍

This shop went above and beyond for me and my car. They were so helpful, explained everything, and bent over backwards to get what they needed to fix my car. Thank you so much, especially to Chelsea!

Thought I had a bigger problem then what I actually had. They were very honest with me and gave me a detailed report on everything. They helped me prioritize and gave me a few options and it blows me away that they took photos and explained everything to me in a way I can understand. Thank you so much I will always come to good neighbor.

My experience at Good Neighbor Tire Sodo was phenomenal. My car had a mysterious noise that several mechanics prior to Good Neighbor Tire Sodo couldnt identify. Chelsea, Lexi, Quentin and their awesome crew worked so hard to find the issue and spent so much time getting my car back into excellent shape. One big difference from other shops was how they listened and how often they checked in to let me know how repairs were going. They even communicated with other shops to find the best information for me car and overall went above and beyond. Thanks again all!

Brought car in for typical front and rear brake job, only needed rear but I knew the fronts would need replaced soon so I had all done. As soon as I left the shop the front brakes squeaked, I called and they said that they need a break in period.......a week later still squeaking and now grinding. Took back to shop and they said it was not the front but the rears needed new calipers that they didnt replace initially so I had that done. Again I left and noticed that it was still indeed the front brakes grinding and squeaking. I took my car back the following week and they said it was my race track driving causing the issue. I had zero issues with the front brakes before I brought it in and the problems were from day 1 of the repair, I have never had problems with brakes on this car until I took it to Good? Neighbor repair. They did offer to redo the brakes at my expense.....really???? You think I would pay you again???? They must use inferior replacement parts and do not warranty as they say they do, brakes failed from day one and no guarantee- I am out the most expensive brake job I have ever paid! Now I have to go to another shop to get the brakes done right. This is my experience, I know there have been positive reviews but this is how they handled my issue and did not resolve the problems that their shop caused. Wont be back!

Dont waste your time, or risk your personal safety, by trusting this shop with your vehicle. After they replaced two tires, one fell off as I was driving and the manager David immediately ducked all responsibility. My vehicle is now severely damaged and in need of repairs. Furthermore, at the time of service, they charged my debit card for someone elses repairs. These people are not the best, nor the brightest, and ultimately youll have to pay someone else to correct their mistakes. Awful.Edit: The response below is precisely why you should avoid this business at all costs. Transparency? The vehicle was serviced at the onset of the pandemic and nearly every mile driven since the time of their service was driven the week of the accident. They know this yet still attempt to willfully mislead the public. Notice how they avoid even mentioning that they, in fact, did install the tire that rather mysteriously fell off my vehicle as I was driving? This business refuses to stand behind their work, which tells you everything you need to know, and I urge you to take your business literally anywhere else. I would not let them touch my vehicle again even if it was for free.

This woman at the front counter hates men. The shop is very unorganized. She needs to learn how to communicate with people in a positive way. It seems to me she is way over her head!!!!!!!!

Staff were very friendly and helpful. Work was done as described and priced. I did not have an appointment so they promised to work me in the schedule. The work was finished well before I expected. Thanks!

These people lie, cheat and steal. Terrible terrible management. Wont stand by their work after they install it wrong.In response to supposed owner response to this review. I never threatened the staff. Funny how lazy this owners response is - no accountability - just excuses and more excuses...

I bought a Costco tired six months ago. It just got a nail in it. No biggie. So I took it into Costco, which is blocks from Good Neighbor Tire Sodo, and they said: We cant take it off because its a winter tire. They also said they would not be able to put it back on if they took it off????? Seriously?I went to Good Neighbor tire right after and I was in and out in 30 minutes!!! for under $40.00!!!!! This tire company is the premier tire company in Greater Seattle and as a Publicist, I would love to advertise for a company like this.The guy and girl at the front desk were very professional, quick and explained everything very clearly. Again, very impressed with this company. Thank you!!!

The front desk is knowledgeable, communicative and willing to go the extra mile to ensure customer satisfaction. The tech who worked on my truck made sure I knew what he was doing and why it was necessary. I felt comfortable and confident in the labor performed and would highly recommend Good Neighbor Tire.

OK I have literally just been in the middle of a protest where the protesters mistook me for an off-duty police officer. And I experienced a 20+ person beat down along with having multiple flat tires as a result of hitting curbs and having obstacles placed in my path and actually one of. Them had been slashed. So with a broken nose is blackened eyes I did what anybody would do and I had my vehicle towed to Les Schwab who sold me tires and a road hazard plan. I was informed that my road hazard plan would not cover any road hazard damages. Despite having multiple damages from different sources none of them were correct. But they were willing to sell me a new tire with a new road hazard plan. Then I noticed the goodneighbor tire Store up the road. I called them and I spoke to a gentleman who was quite literally, the nicest person I’ve ever spoken to in my life.He was inquiring about my injuries And wanted to hear about my problem and then we discussed tires.I asked him for a quote on tires and he quoted me a price that was so low I hadn’t heard anything like that since about 1988. So off I went in my 1 ton truck with multiple flat tires driving down the road to the good neighbor tire store. It could’ve been a video tape commercial for them. Unfortunately, I did not have my camera crew with me that day. LOLI pulled in with my vehicle almost going to catch on fire. The staff brought me a nice cold bottle of water offered me first aid for my injuries and then begin work. In a short time later I had new tires and an incredibly cheap price. I did not buy a road hazard warranty. Why? Because good neighbor tire offers lifetime flat repairs As a part of the purchase and installation price of my tire.Some people advertise to get a new business. And then some people earn your business. this is the case with the folks at good neighbor tire. Stop in today, and they will earn your business.At a time whenever I lost all hope in humanity. Less Schwab had let me down.Good neighbor tire comes in for the touchdown!Game set matchgood neighbor tire!My new Tore Store.

Good Neighbor is so thorough and helpful! They will make sure you fully understand and are happy with the job and go above and beyond to make sure you’re satisfied with their job.

Very professional, communicative, and did great work on my 2007 Sprinter Van. Would highly recommend.

I brought my car in for an oil change and inspection. In the inspection they noted a fuel leak. I was quoted over $700 on diagnostics alone to find the source of a fuel leak. When I tried to ask questions about what the price range could be to fix the actual problem they were not able to give me an answer. I decided to get a second opinion, and brought my car to a different shop. The other shop was able to quickly locate the source of the leak and charged me $725 for diagnostics AND repair. I would not recommend bringing your car here if you are looking for a fair price.

Great experience getting new Tires on my Jeep. Very friendly and the tires are fantastic. Also a very sweet thank you note hand written. Recommend!!

Nick at the front desk could not be anymore professional and helpful. He let me know of other things my car needed fixing, offered many recommendations and had me in and out in great time. Happy holidays to Nick and the whole squad. Thanks again!

Call around. Get estimates from other shops first. Go pretty much anywhere else. Routine Vehicle maintenance is not that costly no matter the make and model. $450 for a battery replacement. Yeah right!$159.06 just to “diagnose” any problems(that’s my fault for not calling around first and being desperate)Does not recommend. Will not return.Already have appointment booked down the road after getting estimates from a few other shops in the area, none were even half the total cost PointS quoted us. 100% scam. The “S” stand for SCAM.At least they topped the coolant off and put air in the tires.

I love this business. Honest, friendly and knowledgeable. Further, David was amazing to work with. He helped me find great tires after listening to what I wanted in my new tires. I also have two young children and wasnt able to figure out when I could drop off/pick up my car. He sent someone out to pick up my car, put the tires on, and returned the car in the same day. Amazing. Highly recommend.

The people were accommodating and knowledgeable and in the end I was given good advice on what I need to do to fix the job i just happened to know what was wrong with the car and told them as much but it still ended in a 150+ bill with another 900$ price tag estimated to be how much it would cost to install what I was missing... I paid the original bill, took the car and left. ultimately i felt a little bit of anger at being charged the full diagnostic hour when I brought it in to have one specific thing looked at but they did theyre jobs and thats all I can ask thanks good neighbor tire solo I did end up getting the pedal assembly off ebay so wish me luck in the future rebuild.

I have been coming here for years because the team is friendly, efficient, and is willing to work with people on budget and determine what needs immediate attention. They have a new system that gives you a comprehensive, visual outline of all items (including photos), as well as email/text alerts & reminders for regular service. And much like apps on your phone, you have control of how you receive alerts/reminders. Super awesome. I will continue to come here as long as I am in the Seattle area!

They were friendly and efficient! Customer a service is excellent! Great value on quality tires

I would highly recommend to anyone looking for a trustworthy mechanic to bring their vehicle here for service-- the staff are extremely polite and knowledgeable, and I will continue to use them in the future.

My shifter broke on my truck on the way to work. The amazing people at point s diagnosed the problem, found the correct part and got it fixed quickly. I’ve had a lot of work done here and they keep impressing every time.

Bought 4 new tires from them and they installed. Despicably they loosened my front driver side Brake Caliper enough so it would leak fluid so they could charge me for a new hose and Caliper. A different shop showed me what was loosened. Dont risk it.

Called in a last minute tire job and they were able to source Cooper AT3s for a same day install. They provided great and timely service in the city. Will definitely return for needed auto work.

Ive been here twice. First time earlier in the summer was great, so I decided to come back. Second time was so-so... when I dropped off my car I mentioned that my tire pressure light had turned on and requested additional service to inflate them to the correct pressure. I expected the pressure light to turn off after a mile or so of driving. It did not, so I checked the tire pressure with my own gauge and found that all four were 3.5-5 psi under-inflated.I dont know if it was an honest oversight or someone was trying to pull a fast one, but I wont be going back.

Awesome place to take any Vehicle. David is a fantastic manager. I spent a little money on an old Dodge wagon 1999. They didn’t wuss out . I strongly believe these are honest people. They really treat their customers right at competitive prices. It’s not corporate! They gave a loner truck overnight. No questions ask when my vehicle took a little TLC over night. Send your Vehicle to these guys.

The first time these gentlemen took care of my car, I needed immediate replacement of a flat tire. Initially, the manager offered to fit me in later that day, but when I told him Id been up for 24 hours and just pulled a 12-hour grave shift, and needed to get home, he said hed do it himself if necessary, to get me on the road. Pretty amazing from a company thats not hurting for business.The second time was for an oil change. They not only completed the service in less than the agreed upon time, they sent pictures of every aspect of the car they inspected. The thoroughness of the inspection, the reasonable recommendations for future service, and their general easy approach with their customers makes this a solid five-star service center.If youre jaded toward mechanic shops, this is the place that will change your mind.

Great service. Staff was very accommodating, professional and friendly.

Chase was very helpful when I brought in my Jeep Cherokee for some fluid flush and an unexpected brake drum replacement. The guys documented everything, talked me through all what needs to be done and what can wait. Overall it was just a great experience. Very friendly and knowledgeable mechanics.

These guys are awesome and always take great care of my constantly breaking, money put of a vehicle. They go 100% above and beyond what is needed. Thank you, Point S!

They were fantastic from start to finishThank you

They guys did a great job! Got me in for a repair very quickly.fixed a pretty major problem in one day. They communicated with me very well. They proved to me that they will stand behind there work. I was made to feel very comfortable while I was there. Seem like a great bunch of guys. Ill bring my business there again without hesitation and will proudly recommend them to my friends and family.......

The new manager did a great job getting it right, and making up for a little problem on my last visit before she took over. The guys were great and got the job done on time. Thanks

I have been pleased with my service. Recently apparently I had a miscommunication, I ended up paying for A diagnostic but not the repair. I have been given a credit to have this done but this just grated on me. Why wouldn’t I have had the repair done if I was going to have to pay for it anyway.

This place makes me feel comfortable, whereas, I feel, many vehicle places(be it maintenance, or buying) can feel scummy and like they took advantage of you. They do a great job on the vehicle, and their service is top notch(shout out to David, who makes me feel like family). I would recommend people use them because they take great care in every aspect of their service

Getting car work done is anxiety inducing in itself - especially when it’s urgent. We’ve all heard plenty of warnings that repair shops will nickel and dime you every chance they get which has lead me to dread every interaction. Jaden and the crew at Good Neighbor were the exact opposite and have found a loyal customer in me, and anyone who asks for my recommendation, as long as they continue to be exactly as caring and professional as they were today. I hit a huge pothole on a camping trip the other day and needed a rim and tire repair as soon as I got back into town. I mentally prepared myself for them to tell me that I needed all new tires, new brake pads, and whatever else they could logically tie to the incident but instead repaired the major issue facing me and let me know what else I may need done in the future if I’m having any issues. Their customer service was top notch and I will absolutely be back when the time comes.

First, I just want to say thanks for staying open for us during this unusual time!! I work in the neighborhood and came by because I had a nail in my tire. the guy that works there (Joey) took care of it within 15 minutes. Awesome customer service. I highly recommend this location if you’re looking for friendly quick service

They did a full brake and rotor replacement on my husbands 2015 Elantra. The service was impeccable and inexpensive. They helped us get our car ready for a cross-country road trip. The guy helping us was so friendly. Id give this place 10 stars if I could!

A very friendly and thorough shop! I had many questions on tires and they were patient with me taking a couple days to do some research and make a decision. They also did a thorough inspection of my car and found broken brake shoes the toyota dealership missed just a month before. They included many photos and a clear diagnostic so I knew exactly what the problem was. Thank you Good Neighbor Tire!

Bait and switch on price of service.Charged 1762.00 for diagnostics.

I always feel comfortable bringing my car into Good Neighbor for repairs. I have an older car and am baby stepping the car for repairs. David understands that and works with me so that I can keep the car as long as possible.Mary Jane Michaels

Amazing people good service and very transparent pleasant waiting room really fixing up the place

I brought in my ford bronco after another shop had destroyed the starter in it. Payton was really helpful and understanding of the situation and they did their best to get me parts within my budget. I don’t feel like they were trying to push things on me which is always something you worry about going to the mechanic, so that was nice. Would definitely recommend.Thanks again to Payton, super nice guy.

Excellent Service! Came in for an oil change today. The team got the vehicle in and serviced quickly without an appointment! They did a inspection of the vehicle and noted they we needed some front brake service. Even with the added service they were able to complete the work that same day and at less cost than our normal shop. We will definitely return!

Came here to get a Estimate and spoke with David Wright . Talk about a Knowledgeable and honest man. He actually told me that I didn’t need some of the Services that was suggested by prep boys because it wasn’t Necessary. He was also very Informative and taught me a lot about my jeep

I had a good experience with this shop. Josh found me a great on a set of tires and David the manager was communicative and straight-forward when the job seemed to take a turn for the worse. Long story short, one of my wheels was seized in place after 4 East Coast winters. After spending tons of time on this issue-which time they did not charge me for-the mechanics determined they were going to have to use enough force to possibly break off the lugs, which would require additional repairs. David called me, explained the situation and got my approval to possibly incur additional repair expense. But guess what: they got the wheel off without any damage and I drove out of there that afternoon. They did a great job managing and then exceeding my expectations. On top of all of that, the guys were outgoing, sincere, and did everything possible to make sure I had a good experience, including one of the guys went and got his charger out of his car when my cell phone died. In sum, these guys aim to please, do good work, and offer good prices, at least on tires. Ill be back.

Chase and David at this location were absolutely the best! They attempted to repair two leaky tires on my car and when one was found to be unrepairable, tracked down an identical replacement for what is apparently quite a rare high performance size, and filed a tire hazard claim with my original tire vendor for me. All this within a couple of hours on a early morning when most of “snowed in” Seattle was still trying to figure out whether they would be able to safely maneuver around the snowflake or two they might run into on their way to work. Thanks guys!!

I have nothing but great things to say about the staff at this location. Friendly informative fair prompt and caring. Another place for my tire needs is not an option.

I stopped in for a quick oil change and the fast friendly service made me feel like Ive been a customer for years. Definitely recommend anyone looking for a great customer service experience to give these guys the opportunity to go above and beyond to help with any of your auto repair needs. 👌👍

Really friendly place. Great communication and did good work. Jaden took great care of me and my tires.

Took my car in because my brakes were squealin crazy. They fixed the problem without trying to upsell me on an entire new brake and rotor replacement. Service was great, staff was friendly, helpful and informative.

Unnecessarily fantastic service; everyone was so nice and accommodating!!

David was very nice & knowledgeable! The report they do that includes pictures of everything is pretty cool and helpful. Will be back.

We traveled from Tri-Cities for my girlfriends appointment. We only needed one tire fixed but Josh offered an amazing deal on a set of 2. He wasnt pushy at all and was conscientious enough to understand we were on a tight budget.The experience was wonderful and they were all very accommodating. They gave us some recommendations after a free full inspection, but again they werent pushy at all.After they inspect your vehicle, you get a link via text or email that gives you a full report on any potential issues, and they also include pictures!We would actually consider driving all the way over to Seattle to get our cars worked on, thats how wonderful they were!

Excellent service! Chase helped me out with their very Thorough inspection process and made sure I was completely informed the whole time. I would highly recommend bringing your car here if youre looking to be taken care of.

I can barely explain in words how Helpful this team of mechanics was in getting me back on the road. I hit the kerb side and needed to new tires, in oil change, and in alignment. The mechanic Named demario got me in for an appointment within the hour of my accident, and got me out the shop within the next 45 minutes. His services were outstanding, affordable, and he explained the whole process to me. This is my new auto shop for all my needs.

I can barely explain in words how Helpful this team of mechanics was in getting me back on the road. I hit the kerb side and needed to new tires, in oil change, and in alignment. The mechanic Named demario got me in for an appointment within the hour of my accident, and got me out the shop within the next 45 minutes. His services were outstanding, affordable, and he explained the whole process to me. This is my new auto shop for all my needs.

Took my vehicle in for an alignment, and they gave it a thorough inspection while it was there. Impressed with the professionalism and courtesy of this shop. I will be back.

I would highly recommend getting your car serviced here. I was in a panic when I found out my car battery wasn’t charging. I stopped by and Chase at the front desk did everything he could to make sure a mechanic could squeeze my car in for repairs on a very busy day. Everyone was so friendly and accommodating. I found this place on accident after being shooed away from the competition down the street. I’m definitely bringing my car here for regular maintenance.

Have been taking my car here for servicing for a few years now, very happy with their level of service. Very friendly folks, great communication on the status of the work theyre doing.

Great service! Friendly and knowledgeable staff replaced and rotated tires. Quality people and I good choice for maintenance and repairs.

Great place. Got my cars tire fixed in two hours. Super affordable.

Needed to get a tire repaired after some cruddy experiences at Pep Boys, and Chase and Payton (pardon if I got their names spelled wrong) - treated me like a person and got me fixed up very quickly. The diagnostics done on the car gave me a good sense of what else I needed to get my car in good shape again. Would highly recommend this spot!

Im a rideshare driver brought my vehicle in for the scheduled maintenance. Was met with great customer service. Fast reliable job on the car. Highly recommend this spot.

Very helpful staff and responsive.

You guys rock. The guys at SoDo Point S were so helpful and informative. Made my entire experience a breeze. I had a flat tire at work their shop is only a mile from my work. I dropped off my car on my lunch they were so kind to drive me back to work so I didn’t have to walk or take the bus. They kept me informed throughout the entire process. The even picked me up from work when my car was ready. Chase, David & Joey were so kind and listened to my concerns and answered all my questions. Great guys! Great business! I’ll be taking my car there from here on out!

Super quick turnaround after I called last minute to fix a slow leak in my tire. Thanks so much, guys!!

DO NOT TAKE YOUR CAR HERE.The incompetence I have experienced dealing with this business has cost me 5 days without access to my car and close to $1,600 - less the $450 that was refunded after acknowledging that they had wasted both my time and money.I took my car in to have my BRAKES replaced back in October. This was my first and biggest mistake. I pick up my car, and after a few weeks there starts to be a faint jingling whenever I hit uneven road - which is everywhere. I drive my car everyday to get to work and out of town most weekends; eventually the noise becomes unbearable.I take my car back in to have the noise resolved. Im told the STRUTS need to be replaced. They keep my car from 8AM to 5PM. I pick it up, and the noise is still there.They tell me to bring it back to have the SPRINGS replaced. I bring it back to have the springs replaced. They keep my car from 8AM to 5PM. I pick it up, and the noise is still there.They tell me to bring it back to have the UPPER CONTROL ARM ASSEMBLY replaced. They keep my car from 8AM to 5PM. I pick it up, and the noise is still there.Heres the kicker. They inform on me this visit that MY BRAKES WERE INSTALLED BACKWARDS! As youll recall THEY INSTALLED MY BRAKES.Guess what they ask me to do? BRING IT BACK TO HAVE SOMETHING ELSE REPLACED. I inform them that I will never be bringing my car back which garners the response of that was probably not what is causing the noise anyway.Today I pick up my car from a competent mechanic and am told that THE BRAKES ARE MISSING PARTS AND THAT IS CAUSING THE NOISE!In conclusion, if you would not feel competent enough to resolve whatever issue you are having with your car after watching a 30 minute YouTube video on how to fix it then I would not recommend trusting this business to resolve it.

They were great at connecting with the customer and they made things a bit easier and more simple for us to understand.

I stopped by on a Sunday to see if they happened to have an opening for an oil change. Payton provided top notch service, and was able to get me in for the oil change. Thank you!

Honestly one of the best experiences I have ever had with a mechanic or automotive place. I had a side wall puncture of my tire, work in sodo but live in Kent. Much too dangerous to drive all that way with that damage. Even though they were booked solid for days, Jaiden heard my panic and put me at ease “I can’t promise I can do it quickly, but if you’re okay with it I can fit you between appointments. I can’t having you drive unsafe with that.” He was sweet, caring and helpful. CUSTOMER SERVICE is an art that is largely dying, especially with big companies focusing on metrics. But this customer service was unparalleled. Absolutely recommend them.

Had a flat today on the way to work. Called the guys at point s and they got me in right away and was able to return my truck to me within 25 mins of arriving. What great quick service and they did the repair at no cost. While I was there they also did a free inspection and top off my fluids. They are now our shop for all of our vehicles!

I have used these guys for both of my cars for several years now. They are priced competitively and their service is tremendous. I would not hesitate to use them for not only tires and brakes but any other service you need for your car. I will continue to use them.

David and his Team are outstanding! In the midst of the Covid-19 lockdown they were able to repair my flat tire in less than an hour start to finish. The facility was clean, properly spaced and hand sanitizer was available for all. They go above and beyond to keep their customers safe and happy. I will use them for any needs in the future.

Nice survice

Chase C. Was right on top of things, friendly and thorough, managed to get me a rolling on a great set of tires fast!

Extremely friendly and knowledgeable crew, thorough and informative diagnostics. Its nice to have an auto shop that you can trust

I loved getting pictures showing the trouble spots since I could not view them from my angle. They kept me updated through the progress of the repair. Very kind and knowledgeable staff.

Doug was a fantastic help fixing my wheel bearing in my Taurus and explaining to me in detail why it needed to be done in a timely fashion do to winter coming. After getting it fixed, this is by far the only shop I will only go to based on experience, professionalism, and cost. Also they care for you like family like no other shop would.

I stopped to help a driver with a flat tire on the west Seattle bridge and his spare tire didnt have any air in it. I brought it here to get some air and found out the valve stem was broken, after explaining the situation David was kind enough to fix it free of charge! Great customer service.

I stopped in with a flat spare tire. I brought it here to get some air and found out the valve stem was no good. David the store manager was kind enough to fix it free of charge! Great customer service!! 👍👍

I had a nail in my tire. Stopped by on my way to work, Dave was very helpful and JJ fixed my tire in 30 min. Friendly and efficient customer service and they did not even charge me. I will be back for any future car needs. Thank you.

I write reviews very infrequently, but I feel it is important to steer people away from this crooked shop. They told me last time I was in that my breaks pads were very very worn down. I said I have been coming here for two years, I trust you to tell me when something needs to be replaced. I was also driving a newborn around in that vehicle at the time. I also originally went in for a creaky sound in my steering; they told me that some arm of my car was broken and the wheel was basically going to fall off. I paid for almost two thousand dollars worth of repairs and the noise was still there. My car died yesterday and a former employee from their front desk recognized me as my car was being picked up by aaa. He said he recognized my car and felt bad for what happened to me there. Suggested that he was forced to keep his mouth shut about what really goes on there and called it Point - Sh*t. Also, one day I walked in there and there was all new staff and they basically said the whole last staff got fired and were all replaced because they were awful. Then my experience with the new staff was also not good. Anyway, way too many red flags to ignore. And, I have now paid for over 4K in repairs that I don’t trust. I have been told by more than one mechanic that the kind of car I have is “notoriously reliable”. I’m sure I was scammed the question is for how much.

Excellent customer service. Knowledge technicians!!!

I cant speak highly enough about David and all the guys at Point S in SODO. We recently had our 3rd experience there and i must say, each time theyve impressed us more and more. Ive often said I just wish i had a good mechanic I can trust. Well, Ive finally found them. They work hard and conscientiously to diagnose problems and find solutions that work for everyone. Theyre not just out to make a quick buck at customers expense. Theyve made loyal customers out of us and I highly recommend them.

Payton,chase,Joey are super awesome friendly people good service fast reliable and just an all around good shop to go to and get work done around Seattle

Fast, friendly, and excellent service. I’ve google recommend this place!

Went in with a flat tire, and was welcomed by the Manager David. At first I didnt know what to expect since Ive had bad experiences with mechanics in the past. I was suprised at the speed and world class service I received from the staff. I would not hesitate bringing my vehicle back if needed.

I got a great deal on 4 tires on a good sale. Had my spare placed on there the day before, crazy fast, and was so impressed with everyone there that I will be going back for more. The digital inspection is a great way to get a feel what needs to happen next, especially on older cars, and gives you a way to look at getting an estimate on any of the items they think may need service. LOVE THAT!Chiane, Dave and Joseph were all fantastic at the desk!I didnt get his name but the technician that handled putting my spare on initially on Tuesday night went above and beyond as they were closing! Big Stars to YOU all!JC was my technician on my tires and they are solid! Thanks!I am so impressed with their service and the willingness to go the extra mile that I will be moving my regular maintenance to Point S!A big thank you to Chiane for truly going the extra mile through what could have been a difficult situation and doing the little things that can make a customer for life!

Joe was super friendly and helpful, and bent over backwards for me so my car could finish being serviced before his employees went for lunch. Affordably priced, too.

It took me a few days to write this review because I wanted to be sure I got my entire experience in here. I never really write reviews, and I know this is going to be a long one, but I PROMISE it is worth reading. I purchased a used 2011 Audi Q5 about 6 months ago, and just recently moved to Seattle from Spokane this last month. Of course, right when I moved over here, I started having car issues. My low tire pressure light came on, and when I checked my tires one was extremely flat. This was the closest tire and service shop near my apartment, so I drove my car there to drop it off and have what I thought would be an easy tire patch. When I arrived, David was extremely welcoming, personable, and most of all assured me he would get my car up and running! About an hour later, David called and explained my tire was not fixable, and I would have to purchase new tires. I knew my tires were worn and this didn’t shock me, but I also have NO idea what I’m doing when it comes to shopping for tires. David not only took the time to recommend a tire to me, but explain WHY it was the best choice for me. He also didn’t try to sell me the most expensive tires he could get, but a good, long lasting tire that would work for the Seattle terrain. UNFORTUNATELY, what was more concerning was the TWO cracked axels under my car. You can imagine how shocked I was to learn this, considering I had MULTIPLE oil changes on my car since the purchase and I had taken it somewhere else prior to have the tires filled with air. David was the very first person to take the time to ACTUALLY look at my car and make sure I was driving a safe vehicle. Of course there were other things needing attention on my car, but again, David was extremely honest about what I could wait on and what I didn’t need to really worry about for a while; and, once again, he was more than happy to explain what each thing was, explain the price, and how important it was. Okay now, here’s where things got real interesting. When I purchased my car I purchased a warranty, I knew the axels should be covered. David found my warranty info in my glove box and personally gave them a call for me to get the details he needed. Unfortunately, they informed him the car dealership I purchased my car at never fully processed the paperwork for my warranty so I was not covered, EVEN THOUGH I had been paying $45 a month for it. So, I called my dealership and just calmly explained the situation, and they said they would reach out to both David and the warranty company. The next day, David took the time to call me at 9am to keep me updated on his end of things... my car dealership did no such thing. When I called the dealership at 12:30 that afternoon, they said they were still “waiting to get an available rep at the warranty company”. After very clearly, but professionally, explaining to them I had just moved to Seattle and NEEDED my car to commute to work, they finally got through to my warranty company. An hour later, David called me to tell me the warranty company said the axels were not in fact covered under my warranty. That’s right, DAVID called me... not even my car dealership to tell me the news. Now, I want to make something extremely clear- I am 23 years old. I JUST moved to Seattle. I have little money and no knowledge of cars. I was literally at the mercy of the repair shop, and it would have been SO easy for David to simply say too bad, so sad, and move into the next customer who could pay him. But instead, he explained to me that in all of his experience, he has never seen a full warranty like the one I had not cover the axels. So, David told me EXACTLY what I needed to say to sound like I knew what I was talking about. He told me exactly what to do and had my back 100%. I called my dealership, and they ended up paying for not only the axels, BUT ALSO MY TIRES AND BRAKE FLUID FLUSH. I literally don’t know what I would have done without David. It was like having my dad help me figure it all out, rather than just another mechanic. I won’t go to any other car shop in Seattle. Ever.

I was visiting Seattle and was looking at an 8 hour return trip. My car’s brakes had suddenly began making an unwelcome screeching noise. I contacted this shop because my tire shop at home is also a Point S shop. Doug had my car in and out very quickly. Turned out it was very minor. I was able to relax and enjoy the rest of my weekend.Thanks DougScott

Fast service great staff would recommend ten out of ten

Great customer service, affordable prices, and walk-in/same-day service for some work. Cody at the front desk is very friendly and helpful. My go-to place for regular car maintenance needs.

Very helpful came in 10 minutes before they open and they helped me change my flat tire.mad it to work on time Quentin very helpful.

Very friendly, knowledgeable staff. Cody went out of his way to get my car what was needed. Had a problem after a week or so, returned and they took care of the issue right away. Happy customer!

Great place. Got me in and out in 30 minutes without an appointment. They even did the tire repair for free! Definitely bringing my other repair here later.